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All 28 Lake Charles hotels

SpringHill Suites Lake Charles

3.0 of 5 Hotel   |   1551 West Prien Lake Road, Lake Charles, LA 70605
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91%
Ranked #2 of 28 hotels in Lake Charles
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
truevibez Port Saint Lucie, Florida
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129 people have reviewed this hotel

Traveler rating
    83
    35
    6
    1
    4
See reviews for
43
21
9
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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Port Saint Lucie, Florida
2 reviews
5 of 5 stars Reviewed 1 week ago

Great experience, hotel has quiet rooms and has all the amenities to keep you comfortable on a long term stay. The staff are very helpful and polite which makes all the difference especially when there are breakfast host like Michelle to greet you in the morning or a Manager that takes the time to ask you how is your stay... More

Was this review helpful? Yes
SpringHill Suit... L, Sales Coordinator at SpringHill Suites Lake Charles, responded to this review

We appreciate you taking the time to let us know how your stay was! We pride ourselves on our one of a kind customer service! We hope that you will come back and stay with us again soon! More

texas
Contributor
15 reviews 15 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed over night to visit local casino. Lobby was quiet, clean and smelled very fresh. The room was quiet and clean as well. Beds were soft, bathroom set up a bit odd though. However all and all was nice place to stay and very close to local casino. Food very close by and shopping as well. Would stay again.

Was this review helpful? Yes
SpringHill Suit... L, Sales Coordinator at SpringHill Suites Lake Charles, responded to this review

Thank you so much for letting us know how your stay was! We are so thrilled to hear that you enjoyed your stay! We hope that you will come back and stay with us again! More

Mont Belvieu, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

First, our encounter at the check in desk with Ms. Alexis was NOT what I expected from a Merriott Brand. She displayed a major attitude problem while checking in, to the point that I asked for the manager. We found out the hard way that their is no manager on duty at nights nor was their a way to even... More

Was this review helpful? Yes 1
SpringHill Suit... L, Sales Coordinator at SpringHill Suites Lake Charles, responded to this review

Thank you for you feedback of your stay. We are sorry to hear that you did not enjoy your stay. We have read your review to our staff and we are committed to addressing each one of your concerns. Managers are always available by phone and we apologize that you were not able to speak to one. We pride ourselves... More

San Antonio, Texas
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Overall a good experience--breakfast was good, nice having a little bar in the lobby, good location, fair price, and enough space for a family of four (ours had a foldout bed/couch that let our kids sleep separately). Only complaints: I got out of the shower and noticed the shower door didn't seal well, so there was a lot of water... More

Was this review helpful? Yes 1
SpringHill Suit... L, Sales Coordinator at SpringHill Suites Lake Charles, responded to this review

Thank you for taking the time to let us know how your stay was! Our hotel strives to be the best and cleanest and we will certainly take your feedback and discuss it in our daily celebration with our team. We hope that you will come back and give us a second chance to “WOW” you and your family! More

Albuquerque, New Mexico
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

I stayed here with my husband during our visit to Lake Charles. It was very clean and i loved the decor of the rooms, especially the Lobby. Everything in our room was so fresh and neat. I loved the color scheme of the room and bedding, it was so beachy! We had a really good time at the pool! There... More

Was this review helpful? Yes
SpringHill Suit... L, Sales Coordinator at SpringHill Suites Lake Charles, responded to this review

Thank you for taking the time to let us know how your stay was! We are so thrilled to hear that you enjoyed your stay! We hope that you will come back and stay with us again soon! More

Chicago, Illinois
Senior Contributor
43 reviews 43 reviews
33 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed July 19, 2014 via mobile

Just as you want for a hotel....a very consistent experience. Just a quick stop here on my way to Nola from Houston. Wasn't able to hit breakfast, they should have helped me set my alarm. Rooms good, friendly staff. Nothing really walkable but restaurants nearby drive.

Was this review helpful? Yes
SpringHill Suit... L, Sales Coordinator at SpringHill Suites Lake Charles, responded to this review

Thank you for taking the time to let us know how your stay was! We are happy to hear that you enjoyed your stay! We hope that you will come back and stay with us for a little bit longer next time! More

TX
Contributor
11 reviews 11 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 15, 2014

My children and I stayed here as part of a road trip. It was easy to find, with a Target, Olive Garden, and gas station very near by. The lobby is beautiful and refreshing! Our room was like an adorable apartment decorated in beachy colors. Pool was decent. Breakfast was large with a wider variety of choices than some other... More

Was this review helpful? Yes
SpringHill Suit... L, Sales Coordinator at SpringHill Suites Lake Charles, responded to this review

Thank you so much for taking the time to let us know how we are doing! We are so ecstatic to hear that you enjoyed your stay and what our hotel has to offer! We hope that you will come back and stay with us again and see more of the Lake Charles area! More

Katy, Texas
Top Contributor
53 reviews 53 reviews
26 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed July 14, 2014

Recently stayed at the hotel and found it to be a great stay. Room was unique in a good way. Bedding, linens, towels, sheets ... no issues. Desk placement was different but works well with the room layout, Staff was friendly and pleasant.

Was this review helpful? Yes
SpringHill Suit... L, Sales Coordinator at SpringHill Suites Lake Charles, responded to this review

We appreciate you taking the time to let us know how your stay was! We are so happy to hear that you enjoyed your stay and what our hotel has to offer! We hope that you will come and stay with us again! More

Pearland, Texas
Top Contributor
50 reviews 50 reviews
24 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed July 6, 2014

We stayed here over the 4th. The price was around 200 a night which was insane but of course it was a holiday. Pros: Location Toilet is separate from Shower area Spacious Room A/C works Good Staff is friendly Passes to L'Auberge were given so we had access to pool area. Cons: Pool is inside and small Food Buffet was... More

Was this review helpful? Yes
SpringHill Suit... L, Sales Coordinator at SpringHill Suites Lake Charles, responded to this review

Thank you for taking the time to let us know how your stay was! We are so glad that you got to spend the Fourth with us! We are so thrilled to hear that you enjoyed your stay! We hope that you will come back and stay with us again! More

Louisiana
Contributor
16 reviews 16 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 17, 2014

This was a nice hotel. Very comfortable and clean. Pros- The staff is very friendly. It was very clean. It is in a great location, eating was not an issue as there are easily 8-10 restaurants within walking distance. There is a big casino just a few minutes drive away with a good buffet lunch. There is also a Target... More

Was this review helpful? Yes
SpringHill Suit... L, Sales Coordinator at SpringHill Suites Lake Charles, responded to this review

Thank you for taking the time to let us know how we are doing! We are thrilled to hear that you had the chance to experience our one of a kind staff! We are upgrading to a faster internet service in just a few short weeks! We hope that you are able to come back again and experience the new... More

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Additional Information about SpringHill Suites Lake Charles

Address: 1551 West Prien Lake Road, Lake Charles, LA 70605
Phone Number:
Location: United States > Louisiana > Lake Charles
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Lake Charles 3*
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Also Known As:
Springhill Suites Lake Charles Hotel Lake Charles

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#2 Family Hotel in Lake Charles #3 Business Hotel in Lake Charles
Hotel Class
Number of rooms
108

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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