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SpringHill Suites Lake Charles

3.0 of 5 1551 West Prien Lake Road, Lake Charles, LA 70605
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Certificate of Excellence 2014
SpringHill Suites Lake Charles
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SpringHill Suites Lake Charles
SpringHill Suites Lake Charles
SpringHill Suites Lake Charles
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141 reviews from our community

Traveler rating
    93
    37
    6
    1
    4
See reviews for
46
23
9
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Melbourne, Australia
Senior Contributor
41 reviews 41 reviews
26 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

We like to discover different places, but sometimes you just want a "known" quantity for the night to rest without the unexpected (good or not so good). Springhill Suites became our "look for" accommodation on a 6 week road trip when we had a choice of places and needed somewhere easy and familiar for the night. Springhill Suites Lake Charles... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed November 4, 2014

There are many hotel options in this area, but be sure to try this one. Clean rooms, great breakfast, dining area, comfortable seating area in the lobby and the "endless" food market. The staff are very helpful. Satarie has been here each of our stays over the last 3 years, and she is top-notch at the front desk. Have a... More 

Was this review helpful? Yes
SpringHill Suit... L, Sales Coordinator at SpringHill Suites Lake Charles, responded to this review

Thank you so much for letting us know how your stay was! We are so happy to hear that you are a repeat guest! We pride ourselves on our one of a kind customer service and are glad you received it! We hope to see you back for many more years to come! More 

Senior Contributor
30 reviews 30 reviews
27 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 26, 2014

I always like staying at this property - it's been very consistently maintained over the last couple years I've stayed there - the staff is solid, no issues with customer service. Modern decor & style to the lobby and the rooms. I really like the room layouts, I'm always able to have a productive stay and get work done. They've... More 

Was this review helpful? Yes
SpringHill Suit... L, Sales Coordinator at SpringHill Suites Lake Charles, responded to this review

Thank you so much for letting us know how your stay was! We are so happy to hear that you enjoy your stays with us! We thank you for being loyal to us! We hope that you will continue to come back and maybe stay on leisure and not business next time! More 

Lake Charles
1 review
5 of 5 stars Reviewed October 8, 2014

I love the hotel. They have nice rooms, and nice employees. Everything was nice and clean. If I asked for something I got a quick response. The breakfast was great as well. I can't wait till the next time I get to stay again.

Was this review helpful? Yes
SpringHill Suit... L, Sales Coordinator at SpringHill Suites Lake Charles, responded to this review

Thank you for letting us know how your stay was! We hope that you will come back and stay with us again soon! More 

Tomball, Texas
2 reviews
5 of 5 stars Reviewed October 6, 2014

From the moment we checked in to eating breakfast in the morning to passing housekeeping in the hall way. Everyone was pleasant, sincere and most helpful. I mostly enjoyed the breakfast staff, they greeted us, made friendly conversation, wanted to clear our area all with a delightful smile. Makes me want to come back again. The rooms were amazing as... More 

Was this review helpful? Yes
SpringHill Suit... L, Sales Coordinator at SpringHill Suites Lake Charles, responded to this review

Thank you so much for letting us know how your stay was! We are so delighted to hear that you received our one of a kind customer service throughout your stay! We are glad that you enjoyed our amenities! We hope that you will come back and stay with us again soon! More 

Carrickfergus, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 27, 2014 via mobile

During a 3 week road trip across the states we needed a night to recharge this place was perfect very comfortable rooms great size and lots of amenities. We got a warm welcome a fantastic nights sleep and a superb breakfast all for a great price. Well done guys

Was this review helpful? Yes
SpringHill Suit... L, Sales Coordinator at SpringHill Suites Lake Charles, responded to this review

Thank you for letting us know how your stay was! We are so thrilled to hear that you enjoyed your stay! We hope that you will stay longer next time! More 

1 review
5 of 5 stars Reviewed September 24, 2014 via mobile

I stayed here about a week ago, and it was a wonderful stay. The staff turned my day into a great one. I had to come in town unexpectedly due to personal issues so my day as you would expect is not going so well. I had been traveling all day from Arkansas and could not find a room anywhere.... More 

Was this review helpful? Yes
SpringHill Suit... L, Sales Coordinator at SpringHill Suites Lake Charles, responded to this review

We are sorry that you had a rough day but we are so happy that we could be the ones to turn it around for you! We pride ourselves on our one of a kind customer service! We hope that you will come back and see us again soon! More 

Iowa, Louisiana
1 review
5 of 5 stars Reviewed September 23, 2014

Had a wonderful stay Saturday night. It was my first stay and I was very impressed. Loved all the amenities. There is a shuttle that goes back and forth to the casino which was perfect because we had a few people with us. We didn't have to take 2 vehicles! The hotel has a very friendly staff, Alexis was very... More 

Was this review helpful? Yes
SpringHill Suit... L, Sales Coordinator at SpringHill Suites Lake Charles, responded to this review

We appreciate you taking the time to let us know how your stay was! We are so glad that you enjoyed your stay and some of what our hotel has to offer! Hope to see you back soon! More 

Houston, Texas
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 21, 2014

We stayed here since if was a half way point to our next destination. It is a hotel located close to dining and casinos. Very clean and spacious rooms. They have a shuttle that goes to the casino every hour, but it is so close they should change it during the weekends. Breakfast was simple and good. Parking was an... More 

Was this review helpful? Yes
SpringHill Suit... L, Sales Coordinator at SpringHill Suites Lake Charles, responded to this review

Thank you for taking the time to let us know how your stay was! We are so happy to hear that you enjoyed your stay and some of what our hotel has to offer! We hope to see you back soon! More 

Nanjing, China
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 18, 2014

Upon arrival we were greeted by the front desk staff like we'd known them for years. They told us our room was available early and we were more than welcome to go on up. When we got in the room we were surprised by a welcome package with candy for the kids, bottled water, tons of information on the city... More 

Was this review helpful? Yes
SpringHill Suit... L, Sales Coordinator at SpringHill Suites Lake Charles, responded to this review

Thank you for taking the time to let us know how your stay was! We are so ecstatic to hear that you received our one of a kind customer service! We strive each and every day to make every guest’s stay an enjoyable and memorable one! We hope that you will come back and stay with us again! More 

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Additional Information about SpringHill Suites Lake Charles

Address: 1551 West Prien Lake Road, Lake Charles, LA 70605
Location: United States > Louisiana > Lake Charles
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Lake Charles 3*
Number of rooms: 108
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Also Known As:
Springhill Suites Lake Charles Hotel Lake Charles
Hotel Style:
#2 Family Hotel in Lake Charles
#3 Business Hotel in Lake Charles

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