We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

SpringHill Suites Lake Charles

3.0 of 5 1551 West Prien Lake Road, Lake Charles, LA 70605
Hotel website
Hotel deals
Hotel packages
Special Offer
Earn Rewards Points
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Certificate of Excellence 2014
SpringHill Suites Lake Charles
Professional photos View all
Browse nearby
SpringHill Suites Lake Charles
SpringHill Suites Lake Charles
SpringHill Suites Lake Charles
Write a Review

149 reviews from our community

Traveler rating
    95
    41
    7
    2
    4
See reviews for
48
23
9
28
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • Any
English first
  • All months
    (149)
  • Mar-May only
    (36)
  • Jun-Aug only
    (40)
  • Sep-Nov only
    (36)
  • Dec-Feb only
    (37)
All months
1 review
4 of 5 stars Reviewed 2 weeks ago

Only hotel I could find in the area that has a 'standard' room that sleeps 6 (thanks to sleeper sofa). The separate shower and toilet rooms are awesome - no waiting on each other! Trudy at the front desk treated us with class and was helpful and accommodating. I gave it 4/5 because it was more expensive than nearby hotels,... More 

Was this review helpful? Yes
Sugar Land, Texas
Contributor
13 reviews 13 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago

After leaving a day early to get a head-start on our vacation we decided to stay here - we got one of two remaining rooms. Much like other reviewers stated, Alexis could definitely use some customer service training. The hotel itself was nice, but upon opening the door to our room we were hit with an odor - this is... More 

Was this review helpful? Yes
Indianapolis, Indiana
Top Contributor
70 reviews 70 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 25, 2015

Stayed there on business. Very nice room. Spacious, with a separate living area. Unusual to also have your toilet in a separate room, but very nice. Pocket doors kept the bathroom and shower/vanity rooms from taking up too much space. It was modern. I like the sofa, as it was part chaise. Usually hotel sofas are very uncomfortable. A nice... More 

Was this review helpful? Yes
East Haven, Connecticut
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 20, 2015

The room is enormous! Although it is one of the handicap accessible rooms due to high demand, it serves anyone well. Everything works and it is very clean for this class of hotel. Staff was very friendly. The lobby bar and sitting area were a little out of tune décor-wise with the flowing sheer drapes and the breakfast was sufficient... More 

Was this review helpful? Yes 1
Los Angeles, California
Senior Contributor
37 reviews 37 reviews
22 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed January 6, 2015

My group and I wound up here because every other hotel was booked up. That should be the only reason you ever find yourself here as well. They have TripAdvisor cards right there at the front desk so encourage reviews, something they might want to reconsider. During the process of booking my party, the woman my coordinator was working with... More 

Was this review helpful? Yes 3
Newport Beach, California
1 review
5 of 5 stars Reviewed January 2, 2015

2 other ladies and I were traveling together during New Years and we chose SpringHill Suites. One, it met our budget allowing us $$ for gambling at some of the local casinos. Two, it accomodated a 3rd person in the room and didn't smoosh that 3rd person. Third, the hotel offered a comp full breakfast which we all 3 would... More 

Was this review helpful? Yes
Conroe
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 2, 2015

The room sizes were terrific, providing great accommodations for 3. Service excellent, bkfst great, staff very gracious. Quiet rooms, slept like a log - beds awesome. Very enjoyable stay and had shuttle to and from the Casino's. My favorite from now on.

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed December 30, 2014 via mobile

Nice hotel and good location . The only complaints I have was our room ,I saw a pink sticky stuff that was on the kitchen counter and the carpet has two large stains. The breakfast buffet was very nice.

Was this review helpful? Yes
Melbourne, Australia
Top Contributor
52 reviews 52 reviews
30 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed December 7, 2014

We like to discover different places, but sometimes you just want a "known" quantity for the night to rest without the unexpected (good or not so good). Springhill Suites became our "look for" accommodation on a 6 week road trip when we had a choice of places and needed somewhere easy and familiar for the night. Springhill Suites Lake Charles... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed November 4, 2014

There are many hotel options in this area, but be sure to try this one. Clean rooms, great breakfast, dining area, comfortable seating area in the lobby and the "endless" food market. The staff are very helpful. Satarie has been here each of our stays over the last 3 years, and she is top-notch at the front desk. Have a... More 

Was this review helpful? Yes
SpringHill Suit... L, Sales Coordinator at SpringHill Suites Lake Charles, responded to this review

Thank you so much for letting us know how your stay was! We are so happy to hear that you are a repeat guest! We pride ourselves on our one of a kind customer service and are glad you received it! We hope to see you back for many more years to come! More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to SpringHill Suites Lake Charles? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about SpringHill Suites Lake Charles

Address: 1551 West Prien Lake Road, Lake Charles, LA 70605
Location: United States > Louisiana > Lake Charles
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — SpringHill Suites Lake Charles 3*
Number of rooms: 108
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Hotels.com, Travelocity, Orbitz, Despegar.com, Marriott, TripOnline SA, Odigeo and Tingo so you can book your SpringHill Suites Lake Charles reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Springhill Suites Lake Charles Hotel Lake Charles
Hotel Style:
#3 Family Hotel in Lake Charles
#4 Business Hotel in Lake Charles

23 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (9)
Viewed
Bathroom (3)
Viewed
Business center/function rooms (1)
Viewed
Room/suite (1)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Room/suite (4)
Viewed
Business center/function rooms (2)
Viewed
Hotel & grounds (4)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay