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SpringHill Suites Lake Charles

Certificate of Excellence
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1551 West Prien Lake Road, Lake Charles, LA 70605
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SpringHill Suites Lake Charles
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SpringHill Suites Lake Charles
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161 reviews from our community

Traveler rating
    105
    43
    7
    2
    4
See reviews for
50
24
9
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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    (37)
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2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Great hotel, clean and centrally located. Holly and the rest of the staff were amazing, great happy hour and lounge offerings. Highly recommended. Rooms were clean and well maintains, staff was attentive and accommodating. Nice rooms, nice lobby.

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Bossier City, Louisiana
1 review
5 of 5 stars Reviewed 3 weeks ago

Over 100+ stays and no complaints! Satarie and Alexis all ways hook me up with my favorite rooms. Moe and the staff always take care of me and Veronica keeps my room very clean! Free shuttle to the casinos on the weekend, can't beat it!

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Vero Beach, Florida
Top Contributor
70 reviews 70 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed April 13, 2015

Stayed here for three nights for a conference, from check in to check out the staff, especially front desk, could not have been more helpful, one of our colleagues wanted champagne chilled down before their arrival (as a celebration!) but the bar wasn't opening until 5pm. I asked the lady on the front desk if that was possible, she went... More 

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Spring Hill, FL
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 7, 2015

Staying a few days for business, but would recommend for any purpose. This is a very clean, well-maintained hotel. The breakfast is hot and consists of eggs and sausage, as well as pastries and cereals. The people are extremely friendly and accommodating me. There is a bar in the lobby that serves happy hour. The rooms are very modern and... More 

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Baton Rouge, Louisiana
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 7, 2015

I have stayed at this property on numerous occasions and they always aim to please! Satorie is a fantastic host at the front desk and is always willing to help...with a smile. Shannon and her co-workers are a fantastic house keeping staff. I highly recommend this property to all! S

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1 review
5 of 5 stars Reviewed March 31, 2015

My name is holly and my family and I stayed there for three nights and it was AMAZING!!! The staff was polite and extremely helpful and I would especially like to thank Michelle,Cynthia and vhonique they were AWESOME!! And I would recommend this hotel to everyone. Thank you for everything.

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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 28, 2015

Rooms were very spacious and clean! Very clean! I love the layout of the split bathrooms! It was convenient for a family! We stayed in a 2 queen with sleeper sofa and there was more than enough room for all of us to spread out! The beds were super comfy! The breakfast had PLENTY of options! Shonique was delightfully helpful... More 

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New Orleans, Louisiana
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 26, 2015

From July through December 2014 I stayed in this hotel at least a few days each month. It was, by far, the best hotel for business travel I've ever visited. Room design was perfect, amenities were adequate,location was great, and staff were very, very friendly.

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Long Beach, California
1 review
5 of 5 stars Reviewed March 24, 2015

The staff was genuinely friendly, courtious and helpful. Every time I walked in or out the door, day or night, the front desk person made me feel at home. The rooms were spacious, clean and the bed was out of this world comfortable, making sleep effortless which is always a plus on a long business trip.

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Salisbury, United Kingdom
1 review
5 of 5 stars Reviewed March 17, 2015

We arrived at the springhill suites after a dreadful six hour drive through torrential rain. Needless to say we were not in the best frame of mind when we arrived. However, Trudy on reception gave us such a nice welcome we almost immediately felt better. She was very friendly, efficient and knowledgeable, and even managed to deal with three people... More 

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