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All 28 Lake Charles hotels

SpringHill Suites Lake Charles

3.0 of 5 Hotel   |   1551 West Prien Lake Road, Lake Charles, LA 70605
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92%
Ranked #2 of 28 hotels in Lake Charles
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 days ago
gottdownunder Chicago, Illinois
  • Overview
  • Reviews (124)
  • Photos (19)
  • Amenities
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  • Room tips (32)
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124 people have reviewed this hotel

Traveler rating
    82
    33
    5
    1
    3
See reviews for
42
19
9
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Any
English first
Chicago, Illinois
Senior Contributor
43 reviews 43 reviews
33 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Just as you want for a hotel....a very consistent experience. Just a quick stop here on my way to Nola from Houston. Wasn't able to hit breakfast, they should have helped me set my alarm. Rooms good, friendly staff. Nothing really walkable but restaurants nearby drive.

Was this review helpful? Yes
SpringHill Suit... L, Sales Coordinator at SpringHill Suites Lake Charles, responded to this review

Thank you for taking the time to let us know how your stay was! We are happy to hear that you enjoyed your stay! We hope that you will come back and stay with us for a little bit longer next time! More

TX
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

My children and I stayed here as part of a road trip. It was easy to find, with a Target, Olive Garden, and gas station very near by. The lobby is beautiful and refreshing! Our room was like an adorable apartment decorated in beachy colors. Pool was decent. Breakfast was large with a wider variety of choices than some other... More

Was this review helpful? Yes
SpringHill Suit... L, Sales Coordinator at SpringHill Suites Lake Charles, responded to this review

Thank you so much for taking the time to let us know how we are doing! We are so ecstatic to hear that you enjoyed your stay and what our hotel has to offer! We hope that you will come back and stay with us again and see more of the Lake Charles area! More

Katy, Texas
Top Contributor
51 reviews 51 reviews
26 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Recently stayed at the hotel and found it to be a great stay. Room was unique in a good way. Bedding, linens, towels, sheets ... no issues. Desk placement was different but works well with the room layout, Staff was friendly and pleasant.

Was this review helpful? Yes
SpringHill Suit... L, Sales Coordinator at SpringHill Suites Lake Charles, responded to this review

We appreciate you taking the time to let us know how your stay was! We are so happy to hear that you enjoyed your stay and what our hotel has to offer! We hope that you will come and stay with us again! More

Pearland, Texas
Top Contributor
50 reviews 50 reviews
24 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here over the 4th. The price was around 200 a night which was insane but of course it was a holiday. Pros: Location Toilet is separate from Shower area Spacious Room A/C works Good Staff is friendly Passes to L'Auberge were given so we had access to pool area. Cons: Pool is inside and small Food Buffet was... More

Was this review helpful? Yes
SpringHill Suit... L, Sales Coordinator at SpringHill Suites Lake Charles, responded to this review

Thank you for taking the time to let us know how your stay was! We are so glad that you got to spend the Fourth with us! We are so thrilled to hear that you enjoyed your stay! We hope that you will come back and stay with us again! More

Louisiana
Contributor
16 reviews 16 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 17, 2014

This was a nice hotel. Very comfortable and clean. Pros- The staff is very friendly. It was very clean. It is in a great location, eating was not an issue as there are easily 8-10 restaurants within walking distance. There is a big casino just a few minutes drive away with a good buffet lunch. There is also a Target... More

Was this review helpful? Yes
SpringHill Suit... L, Sales Coordinator at SpringHill Suites Lake Charles, responded to this review

Thank you for taking the time to let us know how we are doing! We are thrilled to hear that you had the chance to experience our one of a kind staff! We are upgrading to a faster internet service in just a few short weeks! We hope that you are able to come back again and experience the new... More

Edna, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 2, 2014

We stayed at this hotel May 30-June 1, 2014, and I have NEVER experienced a staff that was as caring and genuine as these people were! The rooms are great, and the bed was FANTASTIC! Cleanliness was superb, but all in all, my husband and I could not get over the friendliness of everyone from desk people, wait staff, room... More

Was this review helpful? Yes 1
SpringHill Suit... L, Sales Coordinator at SpringHill Suites Lake Charles, responded to this review

We greatly appreciate you taking the time to let us know how your stay was! We are so ecstatic to hear that you enjoyed your stay and what our hotel has to offer. We pride ourselves on our one of a kind customer service! We hope that you will come back and stay with us again! More

Plano, Texas
Top Contributor
54 reviews 54 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 31, 2014

Well appointed furnishings make this a great place to stay. It reminds you of just about every other suite type hotel. Bedroom area worked well but living room setup was not so. I think it was the awkward angle I felt while watching TV. Still I think this is clearly the best place for business travelers. A nearby restaurant within... More

Was this review helpful? Yes
SpringHill Suit... L, Sales Coordinator at SpringHill Suites Lake Charles, responded to this review

Thank you for taking the time to tell us about your stay. The hotel is designed to make all guests feel relaxed! We hope that you will come and stay with us again! More

Plaquemine, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 28, 2014

We stayed at this hotel May 15-17, 2014 for the State Baseball Playoffs and were pleasantly surprised by all this hotel had to offer. The design of the room is great for families. I love that the sleeping area and living area is separated by a desk and that the bathroom is split in two separate spaces. Very close to... More

Was this review helpful? Yes
SpringHill Suit... L, Sales Coordinator at SpringHill Suites Lake Charles, responded to this review

Thank you so much for taking the time to let us know how your stay was! We are so thrilled to hear that you enjoyed your stay and what our hotel has to offer! We hope that you will come back and stay with us again! More

Senior Contributor
41 reviews 41 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 18, 2014 via mobile

My sister's and I stay here this weekend. We were very pleased with the location, the service and the ambiance. We had tried to stay at the casino, no rooms. The person answering your phone's was very personable and helpful. He assured us we would be well cared for and we were. Your staff from the front desk to the... More

Was this review helpful? Yes 1
SpringHill Suit... L, Sales Coordinator at SpringHill Suites Lake Charles, responded to this review

Thank you so much for taking the time to let us know how your stay was! We are so excited to hear that you enjoyed your stay and what our hotel has to offer! We pride ourselves on our one of a kind customer service! We hope that you will come back and stay with us again! More

Slidell, La
Senior Contributor
38 reviews 38 reviews
34 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed May 17, 2014

We stayed here for two nights. The hotel itself is fairly new and very modern. Rooms were nicely decorated, clean,and of average size. Beds were very comfortable. The air conditioner presented somewhat of a problem in that the bed closest to the unit was too cold while the sitting area much further away was on the warm side. The breakfast... More

Was this review helpful? Yes
SpringHill Suit... L, Sales Coordinator at SpringHill Suites Lake Charles, responded to this review

Thank you for taking the time to let us know how your stay was. We apologize for any problems you might have had during your stay. We hope that you will come back and give us another chance to “OVERWOW” you! More

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Additional Information about SpringHill Suites Lake Charles

Address: 1551 West Prien Lake Road, Lake Charles, LA 70605
Phone Number:
Location: United States > Louisiana > Lake Charles
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Lake Charles 3*
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Also Known As:
Springhill Suites Lake Charles Hotel Lake Charles

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#2 Business Hotel in Lake Charles #2 Family Hotel in Lake Charles
Hotel Class
Number of rooms
108

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