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Wingate by Wyndham Lake Charles Casino Area

Certificate of Excellence
2.5 of 5
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1731 W Prien Lake Road, Lake Charles, LA 70605
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Wingate by Wyndham Lake Charles Casino Area
Best prices for: 1 room 1 guest
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Ranked #4 of 29 Hotels in Lake Charles
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Rodney W Marrero, Louisiana
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379 reviews from our community

Traveler rating
    198
    101
    49
    18
    13
See reviews for
122
94
17
85
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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    (130)
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Contributor
19 reviews 19 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel in the casino area since the rate was better than other hotels. The rooms were nice and comfy. The best part of the stay was the free shuttle they had to the casinos. This was a huge plus. They also pick hotel guests up from the casinos until 3am! If your looking for a convenient... More 

Was this review helpful? Yes 2
Sugar Land, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

We took a VERY spontaneous trip to Lake Charles to gamble and got a hotel when we arrived in. This was our first stop to see if any rooms were available. It was a Friday at midnight. We got a room right away and it was very nice! I am usually extremely picky about hotels, but I have no complaints... More 

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes 1
Heather J, General Manager at Wingate by Wyndham Lake Charles Casino Area, responded to this review

I am so glad you all stopped here first. We are happy that you were completely satisfied with your stay and were able to utilize the shuttle. Thank you again for your business and feedback. We hope to see you again soon. Sincerely, Heather Jabusch More 

Houston, Texas
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Stayed there 2 nights they keep putting all different kinds of holds on my account, then no one could give an explanation what the holds where for, then had the nerve to be charged for smoking when NO ONE smoked in the room, called to get an explanation and again and or coarse no one was available to handle this... More 

Was this review helpful? Yes 1
Heather J, General Manager at Wingate by Wyndham Lake Charles Casino Area, responded to this review

Thank you for your recent stay and feedback. I am sorry that you feel like we did not provide good customer service to you. When we spoke, you only mentioned the smoking fee and we discussed that issue in much detail. We tell every guest at check in that we are a smoke free hotel and there will be a... More 

Tomball, Texas
1 review
5 of 5 stars Reviewed March 23, 2015

Hotel was great. The staff was very helpful even before we got there. I would stay there again and would recommend it to friends.

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes
Heather J, General Manager at Wingate by Wyndham Lake Charles Casino Area, responded to this review

Thank you so much for your business. We truly appreciate the great rating and kind words. I will let the staff know they are doing a great job and to keep up the good work. We hope to see you again soon. Sincerely, Heather Jabusch More 

Kinder
2 reviews
5 of 5 stars Reviewed March 22, 2015

New facility. Excellent room and service. Springs in mTtress squeaked every time we moved.

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes
Heather J, General Manager at Wingate by Wyndham Lake Charles Casino Area, responded to this review

Thank you so much for your recent stay and review. We are grateful for the excellent rating. I would like to know which room you were in so that I can check out the mattress. Thank you for the feedback as we strive to provide the best hospitality in Southwest Louisiana. Hope to see you again soon, Heather Jabusch More 

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