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All 29 Lake Charles hotels

Wingate by Wyndham Lake Charles Casino Area

2.5 of 5 Hotel   |   1731 W Prien Lake Road, Lake Charles, LA 70605
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Ranked #4 of 29 Hotels in Lake Charles
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Lakeisha B Houston, Texas
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353 reviews from our community

Traveler rating
    184
    95
    45
    16
    13
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115
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81
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Arkansas
1 review
1 of 5 stars Reviewed 2 days ago NEW

Like where is Mrs. Vincent? She was the best. The hotel was always organized, staff were sweet and so were housekeepers. Last time I checked in, Vincent was there. Now it's this really rude manager who doesn't do anything but sit all day. The front desk clerk is very odd. She looks tired and stressed and taking it out on... More 

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Gonzales, Louisiana
1 review
3 of 5 stars Reviewed 5 days ago NEW

When I first checked in, I brought the sign up card with my information for the rewards, and he said I had to do it online, the next morning the lady helped my boss, and she did it for him without the card. Same guy, twice I sent out laundry to be cleaned, and it was not sent out that... More 

Review collected in partnership with Wingate by Wyndham

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Jasper, Texas
Top Contributor
51 reviews 51 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked this Hotel on line through Travelocity for a Sunday night and got a great price for a jacuzzi room but when we arrived to check in we were given a room with 2 doubles and no jacuzzi. I spoke to desk worker and, with no complaint at all, she made all the changes but she did say that when... More 

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Texas City, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

On Tuesday, I was very disappointed. I was in my room trying to sleep until I was disturb by 2 employees in the hallway. It was loud noise, cursing, fussing, crying and SCREAMING between the 2. Shame! Shame! Shame! Very disappointed. Management really needs to step up. Housekeepers are not in order.

Was this review helpful? Yes 1
Baytown, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great host, good breakfast, clean rooms! Hotel was fast acting on shuttles to casino! Not a bad thing to say about this place! Great area!

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes 1
Heather J, General Manager at Wingate by Wyndham Lake Charles Casino Area, responded to this review

We are so glad you enjoyed your recent stay with us. Thank you for the kind review. We hope to see you again soon! Sincerely, Heather Jabusch More 

Houston, Texas
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Reservation number promised adjoining rooms with connecting doors, hotel did not deliver. Hotel tried to blame it on "Brand" reservations. My perspective was the reservation number said Wingate, the sign over the door said Wingate. Rooms were dark and "tired". Pool was murky and green.

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes 2
Heather J, General Manager at Wingate by Wyndham Lake Charles Casino Area, responded to this review

Thank you for choosing the Wingate, I wish you and your family were here for a better situation. You booked your reservation through the 800# and stated that they promised you adjoining rooms. I called to see why they would "promise" you adjoing rooms and they stated that they would not have told you that. We cannot promise specific rooms,... More 

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Additional Information about Wingate by Wyndham Lake Charles Casino Area

Address: 1731 W Prien Lake Road, Lake Charles, LA 70605
Phone Number:
Location: United States > Louisiana > Lake Charles
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Wingate by Wyndham Lake Charles Casino Area 2.5*
Number of rooms: 76
Reservation Options:
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Also Known As:
Wingate By Wyndham Lake Charles Casino Area Hotel Lake Charles
Hotel Style:
#3 Business Hotel in Lake Charles
#4 Family Hotel in Lake Charles

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