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Wingate by Wyndham Lake Charles Casino Area

2.5 of 5
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1731 W Prien Lake Road, Lake Charles, LA 70605
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Wingate by Wyndham Lake Charles Casino Area
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Ranked #5 of 29 Hotels in Lake Charles
A recent review
5 of 5 stars reviewed 1 week ago
dodyw257 Lake Charles, Louisiana
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406 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lake Charles, Louisiana
1 helpful vote
5 of 5 stars Reviewed 1 week ago

The bed was comfortable, room temp great. That was one of my pet peeves that the beds in most hotels is uncomfortable and I couldn't sleep. When you have early morning meetings, sleep is important.

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes 1
Heather J, Director of Sales at Wingate by Wyndham Lake Charles Casino Area, responded to this review

We appreciate your business and review.We are happy to hear that you were completely satisfied with your stay.We are looking forward to serving you again in the near future. Sincerely, Kathy Courville More 

Houston, Texas
4 of 5 stars Reviewed 1 week ago

Check in was friendly and quick. The room was good. We love Wingate beds because they are so comfortable, but this Wingate's beds were not as comfortable as others. However, they were not the worst I have ever slept in. The refrigerator was not working in my room and they replaced it within the day. Breakfast was good and had... More 

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes
Heather J, Director of Sales at Wingate by Wyndham Lake Charles Casino Area, responded to this review

We appreciate your business and review.We are sorry to hear that your refrigerator went out on you but was glad we were able to get on in your room right away.Was we are looking forward to serving you again in the future. Sincerely, Kathy Courville More 

Ponchatoula, Louisiana
4 of 5 stars Reviewed 1 week ago

facility was comfortable, clean and well maintained. Staff was courteous and friendly. The beds were extremely nice. I did appreciate the complementary breadfast.

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes
Heather J, Director of Sales at Wingate by Wyndham Lake Charles Casino Area, responded to this review

We appreciate your business and review.We are happy to hear that you were completely satisfied with your stay.As we are looking forward to serving you again in the near future. Sincerely,Kathy Courville More 

Katy, Texas
3 of 5 stars Reviewed 1 week ago

The staff was friendly and helpful and my family has no complaints regarding them. The breakfast was appreciated. However the rooms were too small. It seems shabby. Our room smelled badly. The bathroom counter would have been better wall to wall. The bathrooms need updating as well. We probably will not stay here the next visit to Lake Charles.

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes 1
Heather J, Director of Sales at Wingate by Wyndham Lake Charles Casino Area, responded to this review

We appreciate your business and feedback. We are happy to hear that the staff was very accommodating during your stay and that you enjoyed our hot breakfast buffet. If you could contact me or the General Manager at 337-502-5112 to let us know which room you were in so that we can take care of any maintenance issues it may... More 

Clarence, Louisiana
1 review
5 of 5 stars Reviewed 2 weeks ago

My stay was excellent! Enjoyed every minute of it! The staff was very friendly! Everything was so convenient! The surrounding was awesome!!! Definitely will stay there again when I travel back to Lake Charles!

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes
Heather J, Director of Sales at Wingate by Wyndham Lake Charles Casino Area, responded to this review

We appreciate your business and review.We are happy to hear that you were completely satisfied with your stay as we are looking forward to serving you again in the near future Sincerely, Kathy Courville More 

Chatham, Virginia
Level Contributor
87 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Courteous staff. Spotless and shiny lobby. Rooms were large, clean, comfortable. Used the pool, sauna, and exercise room. Breakfast was the best we have encountered and included in the room price. Quiet, good sleep.

Was this review helpful? Yes 1
Heather J, Director of Sales at Wingate by Wyndham Lake Charles Casino Area, responded to this review

We appreciate your business and review.We are happy to hear you were completely satisfied with your stay. As we are looking forward to serving you in the near future. Sincerely Kathy More 

4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a nice hotel to stay at when in Lake Charles but quite honestly 200+ a night is too high. Rooms are nice sized, staff very helpful, place is clean & very good beds. They have a continental breakfast as well. One benefit here is the casino shuttle who will take you & pick you up not only to... More 

Was this review helpful? Yes 1
Heather J, Director of Sales at Wingate by Wyndham Lake Charles Casino Area, responded to this review

We appreciate your business and review. We are happy to hear you were completely satisfied with your Stay. As we are looking forward to serving you again in the near future. Sincerely, Kathy More 

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