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All 28 Lake Charles hotels

Holiday Inn Hotel & Suites Lake Charles South

3.0 of 5 Hotel   |   2940 Lake Street, Lake Charles, LA 70601
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72%
Ranked #11 of 28 hotels in Lake Charles
A recent review
5 of 5 stars reviewed 4 days ago
mishrarohit9 Mirzapur, India
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69 people have reviewed this hotel

Traveler rating
    35
    15
    5
    8
    6
See reviews for
9
24
5
18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Mirzapur, India
Contributor
12 reviews 12 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

30 Min drive from Lake Charles Airport. 100 Percent smoke free (100 percent non smoking hotel ). It really good Staff is very helpful. Worth for the money you pay. Location is good, shopping mals are near in vicinity, with a 2 miles of hotel.

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Perth
1 review
5 of 5 stars Reviewed 1 week ago via mobile

We have been staying at this chain through the US as we travel. The staff where fantastic in service and friendly beyond belief nothing was too much. The rooms where clean and the pool area was excellent. Would highly recommend.

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Harlingen, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Mr. Rodney set the tone for the night...he was very friendly and our check in was fast and easy. Room was clean and beds were comfortable..only thing I have to say was that the room had a smell as if it once was a smoking room? None the less we got a good nights rest after getting back from the... More

Was this review helpful? Yes 1
holidayinnlakecharle, Webmaster at Holiday Inn Hotel & Suites Lake Charles South, responded to this review

Dear Guest, Thanks so much for your kind comments about our rooms and staff. I’m sorry that you experienced a strange smell. That’s unusual and not something that’s common. We take real pride in this hotel and hope it shows in everything we do. I hope you will indeed visit us again when you have the opportunity. Sincerely, Hotel Manager More

houston Texas
Contributor
15 reviews 15 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 28, 2014 via mobile

Checked in about 10:00pm and checked out about 6:00am the next morning so my experience with the hotel is somewhat limited. Nevertheless my welcome at check in was warm and genuine. Room was clean and very quiet. Bed was comfortable. The next morning the shower was easy to operate.complimentary coffee when I checked out. I would stay again.

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IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Lake Charles South, responded to this review

Dear frankhoustonTexas, Thank you for taking the time to share your experience with us. I am very glad that you appreciate the warm welcome and the accommodations you had. We strive to give great and impressive service to all of our guests and it makes us happy to know that we have met your expectations. Thank you again for your... More

Alto, Texas
1 review
5 of 5 stars Reviewed May 26, 2014

This hotel has an excellent staff, I made my reservation through Mrs. Loretta. She assured me everything would go smoothly. I checked in late and didn't feel like going to eat so I ordered from the restaurant.. Room service from the Kim's Restaurant and Bar was delicious. At breakfast everyone was friendly, willing to answer all my question. The front... More

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Texas
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 15, 2014

Mr. Rodney welcomed us and a tone was set that beginning of a wonderful night. Dinner and breakfast was great in an under used eatery. Good food, reasonable prices, great service. Comfortable and clean room. Only negative....other clientele....kids sports clubs. At$150 a night one should not have to endure kids running the halls nor their parents who could care less.

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Baton Rouge, Louisiana
Contributor
15 reviews 15 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed April 17, 2014

The restaurant was pretty good, ribeye and salad were great, not to mention we got there and ordered at 9:30 pm. The smell of smoke in my room completely hit me in the face when I walked in my room. Also, found a giant spider on my bed right before I went to sleep. I'm sure there are better places... More

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IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Lake Charles South, responded to this review

Dear Mick751, Thank you for your feedback and for choosing our hotel. I certainly apologize for the inconveniences you experienced particularly with the the spider and with breakfast. Rest assured that your comments will be looked into and take actions accordingly. Kindly be assured that we treat this matter seriously as we always strive to deliver world-class service to our... More

Houston, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed March 16, 2014

First, I will start by saying I created a TripAdvisor account just to write this review. I rarely offer feedback unless it is merited. I am a business man from Houston who decided to come to Lake Charles to partake in some gaming with my wife and a friend. L'auberge was booked up, so this property along with a few... More

Was this review helpful? Yes 1
holidayinnlakecharle, Webmaster at Holiday Inn Hotel & Suites Lake Charles South, responded to this review

Dear Guest, Thanks for your comments and for your recommendations. I sincerely apologize that we fell short of your expectations in this case. Rest assured that we are working to correct most of the issues you mentioned. Your comments are very valuable because they help us see where we’re going wrong so we can approve. I offer my apologies once... More

Contributor
17 reviews 17 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 1, 2014 via mobile

My husband stayed here two nights and had very to little problems here. Clean, very polite front desk, nice furniture, granite. Less than a mile from L' Berge, restaurant was great for breakfast. I'll be back

Was this review helpful? Yes 1
Arizona, United States
Contributor
14 reviews 14 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed January 27, 2014

Stayed here for business. The room and accommodations were nice. One of the best Holiday in Lobbys that I have seen and the staff was very polite. The breakfast was sub par, However the lunch and dinner food was good. They advertise a business center and have a few meeting rooms, however if you intent on connecting to the internet... More

Was this review helpful? Yes
holidayinnlakecharle, Webmaster at Holiday Inn Hotel & Suites Lake Charles South, responded to this review

Dear Guest, Thank you for choosing Holiday Inn Hotel & Suites Lake Charles South for your recent stay in our area. Thank you for the kind things you said about the Hotel and your stay, I agree with you completely. Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following actions... More

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Additional Information about Holiday Inn Hotel & Suites Lake Charles South

Address: 2940 Lake Street, Lake Charles, LA 70601
Phone Number:
Location: United States > Louisiana > Lake Charles
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites Lake Charles South 3*
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Also Known As:
Holiday Inn Hotel And Suites Lake Charles South

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#4 Romantic Hotel in Lake Charles
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Hotel and Suites is the newest Full Service, upscale hotel in Lake Charles, LA. Location, Location, Location. The Holiday Inn and Suites, Lake Charles is in the heart of Southwest Louisiana. Business travelers will quickly realize the benefit of our location. We are near all Lake Charles , Westlake and Sulphur industries, which include Conoco Phillips, Citgo, PPG and Westlake PetroChemicals. We are the closest full service hotel to the Airport, Mcneese State University, historic downtown and Port of Lake Charles. Just moments from our front door our leisure guests will find attractions such as 5 Star Resort and Casino, Lauberge Du Lac and Sugar Cane Bay. If shopping is on your agenda, the Prien Lake Mall and many great restaurants are only a short drive away. Host your meeting or celebrate a special occasion in our state of the art meeting and banquet facility which seats up to 175 people. Our professional planning staff and outstanding catering service is sure to meet your needs. In addition to our contemporary, state of the art guest rooms our Lake Charles Holiday Inn and Suites features a business center, fitness center, indoor pool and whirlpool. Our food and beverage facility is anchored by Kem s Café bar and grill featuring outstanding American fare and your favorite spirits. Enjoy, relax and experience the serenity of the Holiday Inn and Suites, Lake Charles. ... more   less 
Number of rooms
120

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