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All 29 Lake Charles hotels

Holiday Inn Hotel & Suites Lake Charles South

3.0 of 5 Hotel   |   2940 Lake Street, Lake Charles, LA 70601
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72%
Ranked #10 of 29 hotels in Lake Charles
Certificate of Excellence 2013
A recent review
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63 people have reviewed this hotel

Traveler rating
    31
    14
    4
    8
    6
See reviews for
9
23
4
16
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Baton Rouge, Louisiana
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 of 5 stars Reviewed 1 week ago

The restaurant was pretty good, ribeye and salad were great, not to mention we got there and ordered at 9:30 pm. The smell of smoke in my room completely hit me in the face when I walked in my room. Also, found a giant spider on my bed right before I went to sleep. I'm sure there are better places... More

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Houston, Texas
1 review
2 of 5 stars Reviewed March 16, 2014

First, I will start by saying I created a TripAdvisor account just to write this review. I rarely offer feedback unless it is merited. I am a business man from Houston who decided to come to Lake Charles to partake in some gaming with my wife and a friend. L'auberge was booked up, so this property along with a few... More

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holidayinnlakecharle, Webmaster at Holiday Inn Hotel & Suites Lake Charles South, responded to this review

Dear Guest, Thanks for your comments and for your recommendations. I sincerely apologize that we fell short of your expectations in this case. Rest assured that we are working to correct most of the issues you mentioned. Your comments are very valuable because they help us see where we’re going wrong so we can approve. I offer my apologies once... More

Contributor
17 reviews 17 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 1, 2014 via mobile

My husband stayed here two nights and had very to little problems here. Clean, very polite front desk, nice furniture, granite. Less than a mile from L' Berge, restaurant was great for breakfast. I'll be back

Was this review helpful? Yes 1
Arizona, United States
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed January 27, 2014

Stayed here for business. The room and accommodations were nice. One of the best Holiday in Lobbys that I have seen and the staff was very polite. The breakfast was sub par, However the lunch and dinner food was good. They advertise a business center and have a few meeting rooms, however if you intent on connecting to the internet... More

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holidayinnlakecharle, Webmaster at Holiday Inn Hotel & Suites Lake Charles South, responded to this review

Dear Guest, Thank you for choosing Holiday Inn Hotel & Suites Lake Charles South for your recent stay in our area. Thank you for the kind things you said about the Hotel and your stay, I agree with you completely. Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following actions... More

Barrie, Canada
Senior Reviewer
7 reviews 7 reviews
2 of 5 stars Reviewed January 23, 2014

Front desk staff were very friendly- We stayed three nights and two days. There were dirty underwear left in our closet upon arrival. Food and particles of garbage were found under the bed. Housekeeping came by around 10am (after our first sleep)- we declined and signed to have our room bypassed. The second day they came at 930 (we were... More

Was this review helpful? Yes
holidayinnlakecharle, Webmaster at Holiday Inn Hotel & Suites Lake Charles South, responded to this review

Dear Guest, Thank you for choosing Holiday Inn Hotel & Suites Lake Charles South for your recent stay in our area. Thank you for the kind things you said about the Hotel and your stay, I agree with you completely. Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following actions... More

Newcastle, Australia
Contributor
13 reviews 13 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 15, 2014

The reception greeted us warmly. The overall experience was extremely good. Lovely ground floor room spacious all lovely and clean. The laundry was clean which is a change drinker places we h as be stayed. The gentlemen on reception the next was a sweetheart. Worth a stay

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New Orleans, Louisiana
1 review
5 of 5 stars Reviewed December 27, 2013

I would recommend this hotel for an overnight or weekend stay. Very clean, friendly staff and located in a good area. Good rate and very helpful front desk. We will definitely stay here again when we come to Lake Charles.

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Corpus Christi, Texas
Top Contributor
88 reviews 88 reviews
34 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 16, 2013

the property is off the regular highway exit but worth the drive - a beautiful Foyer with spiral staircase. Does not look like a Holiday inn (positive statement) - very clean -excellent service - nice big rooms - would definitely revisit this one

Was this review helpful? Yes 1
holidayinnlakecharle, Webmaster at Holiday Inn Hotel & Suites Lake Charles South, responded to this review

Valued Guest! Thanks for being at the Holiday Inn and the nice review. We are to see your appreciation about the hotel, the rooms and the service staff. We are eagerly waiting to welcome you soon. Sincerely, Hotel Manager. More

West Monroe
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 7, 2013

Where do I start. First of all, for me to actually put effort into something and write a review, it must be pretty bad!! 1. coffee pot was missing filter holder (2 days in a row) 2. room service book was not in my room 4. room smelled like urine 3 (and most important) they charged 500 dollars to the... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Lake Charles South, responded to this review

Dear james h, Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We are very sorry to read that you experienced inconvenience because we did not meet your expectations. The... More

Austin, Tx
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 26, 2013

Spent one night. The room was very nice. Decided to eat downstairs instead of eating out. Didn't want to fight traffic and besides it was 7 in the evening and I'm sure there would be a waiting line anyplace I went. Glad I decided to eat downstairs. Not crowded at all. The steak I ordered and the rest of the... More

Was this review helpful? Yes 1

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Additional Information about Holiday Inn Hotel & Suites Lake Charles South

Also Known As:
Holiday Inn Hotel And Suites Lake Charles South
Address: 2940 Lake Street, Lake Charles, LA 70601
Phone Number:
Location: United States > Louisiana > Lake Charles
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Lake Charles
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites Lake Charles South 3*
Official Description (provided by the hotel):
The Holiday Inn Hotel and Suites is the newest Full Service, upscale hotel in Lake Charles, LA. Location, Location, Location. The Holiday Inn and Suites, Lake Charles is in the heart of Southwest Louisiana. Business travelers will quickly realize the benefit of our location. We are near all Lake Charles , Westlake and Sulphur industries, which include Conoco Phillips, Citgo, PPG and Westlake PetroChemicals. We are the closest full service hotel to the Airport, Mcneese State University, historic downtown and Port of Lake Charles. Just moments from our front door our leisure guests will find attractions such as 5 Star Resort and Casino, Lauberge Du Lac and Sugar Cane Bay. If shopping is on your agenda, the Prien Lake Mall and many great restaurants are only a short drive away. Host your meeting or celebrate a special occasion in our state of the art meeting and banquet facility which seats up to 175 people. Our professional planning staff and outstanding catering service is sure to meet your needs. In addition to our contemporary, state of the art guest rooms our Lake Charles Holiday Inn and Suites features a business center, fitness center, indoor pool and whirlpool. Our food and beverage facility is anchored by Kem s Café bar and grill featuring outstanding American fare and your favorite spirits. Enjoy, relax and experience the serenity of the Holiday Inn and Suites, Lake Charles. ... more   less 
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