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Holiday Inn Hotel & Suites Lake Charles South

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2940 Lake Street, Lake Charles, LA 70601
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1 room 1 adult
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Holiday Inn Hotel & Suites Lake Charles South
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106 Reviews from our TripAdvisor Community

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Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Friendly and helpful staff! Can't say enough about how wonderful the staff is from Mike the manager, housekeeping, maintenance, & front desk to the restaurant staff. It is very clean and well maintained property. Suites are large and roomy. Also, it is off the highway so very quiet. Highly recommend this hotel.

Helpful?
Thank Goingplaces1953
Loretta H, Director of Sales at Holiday Inn Hotel & Suites Lake Charles South, responded to this review

Good Afternoon Goingplaces 1953 Thank you for your kind words they are truly appreciative we strive to be the best. We take pride in our well maintained property from housekeeping and the restaurant to our amenities’ and the staff and landscaping. Our King suite is a spacious 2 room escape giving you the option of a living space. Thank you... More 

Missouri City, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

First off I have to say what a Great help Britney was. She was working the front desk when I called. Our car had broken down and she offered me some help She provided me some help with some transportation and was willing to help me look for a mechanic that was open. The Hotel is very clean and the... More 

Helpful?
Thank Andy A
Loretta H, Director of Sales at Holiday Inn Hotel & Suites Lake Charles South, responded to this review

Thank you for taking the time to fill out a review on our wonderful hotel. I would like to say thank you for your heart warming comments on Brittany, she is a gem and we are blessed to have her on our team. We are ecstatic that she was of such great help for you in your time of need.... More 

Dickinson, Texas
Level Contributor
29 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

My wife, my sister, my brother in law and I stayed here New Year's Eve and we were delighted with our choice. The hotel was attractively decorated in the style of the season and was a very clean property. The staff was exceptionally nice and helpful. The room was very good and the beds were the epitome of comfort.

Helpful?
Thank James B
Loretta H, Director of Sales at Holiday Inn Hotel & Suites Lake Charles South, responded to this review

Good morning James, Thank you for you candid review. It is always a pleasure to hear back from our guest on how we are doing. Thank you for all your complements on our decor, our staff works very hard to keep a festive eye on things. It is equally good to hear that our staff was helpful and accommodating. Thank... More 

Houston, Tx
Level Contributor
52 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed December 28, 2015 via mobile

I booked late/ same day. Used points. The location is good, the outside is clean and neat. Hotel staff was super friendly and helpful. Room very comfortable. The halls and room had a pleasant hint of a scent. Clean but not overpowering. I will stay there again. Didn't eat the breakfast.

Helpful?
Thank pegomh
Loretta H, Director of Sales at Holiday Inn Hotel & Suites Lake Charles South, responded to this review

Good Afternoon, • Thank you very much for taking the time to give our property a detailed review. We know that you have many options when booking a hotel and truly appreciate that you picked us. It's always good to hear how our guest enjoyed their stay. We appreciate hearing that the cleanliness was to your like. We look forward... More 

Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 27, 2015 via mobile

We arrived early, but were allowed to check in early. The front desk was very helpful and quick. Later that night, we had drinks and appetizers in the restaurant. The restaurant manager (Jerome) as well as the bartender far exceeded expectations and offered excellent service as well as great appetizers. The next morning, Jerome was back in the restaurant. I... More 

Helpful?
Thank Glenn P
Level Contributor
83 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed December 25, 2015 via mobile

Good hotel for the price you pay. They have here a really friendly staff, always willing to help and to solve problems (as we had with our restroom door that we locked by mistake). Difficult to get rid of moisture or moldy smell in some areas but this is something that IS LOUISIANA! Overall, positive experience!

Helpful?
Thank Jose D
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed October 4, 2015 via mobile

I stayed one here for a visit with family. Check was quick however, I was a little taken back with the lady ask me if the 4 the floor was ok. I thought to my self is there a family of mobsters or something on that floor. I was happy with it so 402 was our room. There was a... More 

Helpful?
Thank Phillis H
Baton Rouge, Louisiana
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed September 7, 2015

Friendly staff, great rates and the breakfast was excellent. This seems like a fairly new property, and the accommodations were great. I stayed here with my husband the first night and with my Mom and grandmother the second night to attend a wedding. We loved the way the lobby, entry staircase and restaurant were arranged. The room was so comfortable.... More 

Helpful?
Thank Static_Data
Galveston, Texas
Level Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed August 2, 2015

I'll start with the negative aspects which weren't horrible or a reason to not stay here: There was a musty smell in the hallways. Breakfast was bland/ok at best. The omlette appears huge but when you cut into it, there is barely any meat/cheese, it's all egg. Ham steak was cooked on a dirty grill you could taste it. And,... More 

Helpful?
Thank ScottTX
Houston, United States
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 6, 2015

I am no stranger to hotels, consedering I manage my own however this stay was lack luster to say the least, the wifi didn't work the entire stay the FD staff could only do so much and we were very understanding of that. What I can't tolerate was getting out of the shower to find mold on the shower curtain,... More 

Helpful?
Thank ayeallen5
Loretta H, Director of Sales at Holiday Inn Hotel & Suites Lake Charles South, responded to this review

• From the bottom of our heart, we truly extend our deepest apologies for the inconvience you experienced. Here at the Holiday Inn and Suite Lake Charles South, we strive to uphold only the best in guest service and satisfaction. The fact that you left unhappy, again we apologize. If one day you would be willing to give us a... More 

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