We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 28 Lake Charles hotels

Holiday Inn Hotel & Suites Lake Charles South

3.0 of 5 Hotel   |   2940 Lake Street, Lake Charles, LA 70601
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Holiday Inn Hotel & Suites Lake Charles South to your Saves list
Holiday Inn Hotel & Suites Lake Charles South
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
72%
Ranked #10 of 28 hotels in Lake Charles
A recent review
4 of 5 stars reviewed 1 week ago
HelotesEric Helotes, Texas
  • Overview
  • Reviews (74)
  • Photos (27)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (12)
  • Location
  • More
true
Write a Review

74 people have reviewed this hotel

Traveler rating
    35
    18
    6
    9
    6
See reviews for
13
24
5
18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
1 review
2 of 5 stars Reviewed 2 days ago NEW via mobile

This was our second and last stay at this hotel. They would not accept government discount because it was reserved online where there was no option. No biggie but got worse. The 3rd floor reeked of some citrus disinfectant. We opened the door to room to the smell of something moldy. Dustbunnies all over wall and lamps. The toilet paper... More

Was this review helpful? Yes
Helotes, Texas
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

This hotel looks brand new, or recently remodeled. Rooms were nice and clean. Location was great, with plenty of restaurants and L'auberge Casino about 5-10 min away. Staff was very nice. Price was a little high, esp. considering breakfast was not included. Would stay there again, though.

Was this review helpful? Yes
Mike D, General Manager at Holiday Inn Hotel & Suites Lake Charles South, responded to this review

Thank you very much for the nice comments and for choosing to stay with us. We're glad you were able to enjoy your time here. We look forward to your next visit with us. By the way, as we are not a Holiday Inn Express brand, we do not have a complimentary breakfast. There is a rate available that includes... More

El Lago, Texas
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 weeks ago

The staff was so polite, friendly and accommodating. Indoor pool was fun. The restaurant was surprisingly good and, again, staff was great. Not the best location but certainly accessible to all parts of the city. We would stay there in the future.

Was this review helpful? Yes
Mike D, General Manager at Holiday Inn Hotel & Suites Lake Charles South, responded to this review

We're very happy you were able to enjoy your time here with us. We're proud of our property and agree with you - our team is fantastic. Thank you also for recognizing our restaurant. Ms. Melinda, our Food & Beverage Director, and her team do a wonderful job. We hope you will return to us for another visit. Thank you... More

1 review
3 of 5 stars Reviewed 2 weeks ago

We just spent 3 nights in the Holiday Inn Hotel & Suites, Lake Charles, South. The staff is very friendly and the rates are reasonable but the rooms have a musty smell and there seems to be a problem with humidity inside the hotel rooms but not in the common areas. We had two rooms and asked to be moved... More

Was this review helpful? Yes
Mike D, General Manager at Holiday Inn Hotel & Suites Lake Charles South, responded to this review

Thank you for the feedback about your experience. I apologize that you encountered some issues with your room and want you to know that we are addressing your concerns. Thank you for recognizing our staff. It means a great deal. I hope you booked your room at the correct hotel. In the IHG brands, complimentary breakfasts are included with the... More

Mirzapur, India
Contributor
12 reviews 12 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 weeks ago

30 Min drive from Lake Charles Airport. 100 Percent smoke free (100 percent non smoking hotel ). It really good Staff is very helpful. Worth for the money you pay. Location is good, shopping mals are near in vicinity, with a 2 miles of hotel.

Was this review helpful? Yes
Mike D, General Manager at Holiday Inn Hotel & Suites Lake Charles South, responded to this review

Thank you very much for staying with us! We're happy you felt there was value here and your money was worth the experience. We look forward to providing that again on your next visit. Until then we hope you will continue to stay with IHG hotels. Best regards, Mike Duhon GM Holiday Inn & Suites - Lake Charles More

Perth
1 review
5 of 5 stars Reviewed July 21, 2014 via mobile

We have been staying at this chain through the US as we travel. The staff where fantastic in service and friendly beyond belief nothing was too much. The rooms where clean and the pool area was excellent. Would highly recommend.

Was this review helpful? Yes
Mike D, General Manager at Holiday Inn Hotel & Suites Lake Charles South, responded to this review

Thank you very much for your nice review. Our team works very hard and it is a nice boost when their efforts are recognized. I agree - they are some of the friendliest people you can find. Thank you again for staying with us. We appreciate the recommendation and hope to see you here again soon! Sincerely, Mike Duhon GM... More

Harlingen, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 12, 2014

Mr. Rodney set the tone for the night...he was very friendly and our check in was fast and easy. Room was clean and beds were comfortable..only thing I have to say was that the room had a smell as if it once was a smoking room? None the less we got a good nights rest after getting back from the... More

Was this review helpful? Yes 1
holidayinnlakecharle, Webmaster at Holiday Inn Hotel & Suites Lake Charles South, responded to this review

Dear Guest, Thanks so much for your kind comments about our rooms and staff. I’m sorry that you experienced a strange smell. That’s unusual and not something that’s common. We take real pride in this hotel and hope it shows in everything we do. I hope you will indeed visit us again when you have the opportunity. Sincerely, Hotel Manager More

houston Texas
Contributor
16 reviews 16 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 28, 2014 via mobile

Checked in about 10:00pm and checked out about 6:00am the next morning so my experience with the hotel is somewhat limited. Nevertheless my welcome at check in was warm and genuine. Room was clean and very quiet. Bed was comfortable. The next morning the shower was easy to operate.complimentary coffee when I checked out. I would stay again.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Lake Charles South, responded to this review

Dear frankhoustonTexas, Thank you for taking the time to share your experience with us. I am very glad that you appreciate the warm welcome and the accommodations you had. We strive to give great and impressive service to all of our guests and it makes us happy to know that we have met your expectations. Thank you again for your... More

Alto, Texas
1 review
5 of 5 stars Reviewed May 26, 2014

This hotel has an excellent staff, I made my reservation through Mrs. Loretta. She assured me everything would go smoothly. I checked in late and didn't feel like going to eat so I ordered from the restaurant.. Room service from the Kim's Restaurant and Bar was delicious. At breakfast everyone was friendly, willing to answer all my question. The front... More

Was this review helpful? Yes
Texas
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 15, 2014

Mr. Rodney welcomed us and a tone was set that beginning of a wonderful night. Dinner and breakfast was great in an under used eatery. Good food, reasonable prices, great service. Comfortable and clean room. Only negative....other clientele....kids sports clubs. At$150 a night one should not have to endure kids running the halls nor their parents who could care less.

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Holiday Inn Hotel & Suites Lake Charles South, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Holiday Inn Hotel & Suites Lake Charles South? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Hotel & Suites Lake Charles South

Address: 2940 Lake Street, Lake Charles, LA 70601
Phone Number:
Location: United States > Louisiana > Lake Charles
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites Lake Charles South 3*
Reservation Options:
TripAdvisor is proud to partner with IHG, Orbitz, Travelocity, Expedia, Agoda, Tingo, Priceline, Hotels.com and Venere so you can book your Holiday Inn Hotel & Suites Lake Charles South reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Hotel And Suites Lake Charles South

27 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (3)
Viewed
Hotel & grounds (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (25)
Viewed
Room/suite (10)
Viewed
Pool/beach area (2)
Viewed
Dining (3)
Viewed
Business center/function rooms (1)
Viewed
Hotel & grounds (5)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Lake Charles with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#4 Romantic Hotel in Lake Charles
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Hotel and Suites is the newest Full Service, upscale hotel in Lake Charles, LA. Location, Location, Location. The Holiday Inn and Suites, Lake Charles is in the heart of Southwest Louisiana. Business travelers will quickly realize the benefit of our location. We are near all Lake Charles , Westlake and Sulphur industries, which include Conoco Phillips, Citgo, PPG and Westlake PetroChemicals. We are the closest full service hotel to the Airport, Mcneese State University, historic downtown and Port of Lake Charles. Just moments from our front door our leisure guests will find attractions such as 5 Star Resort and Casino, Lauberge Du Lac and Sugar Cane Bay. If shopping is on your agenda, the Prien Lake Mall and many great restaurants are only a short drive away. Host your meeting or celebrate a special occasion in our state of the art meeting and banquet facility which seats up to 175 people. Our professional planning staff and outstanding catering service is sure to meet your needs. In addition to our contemporary, state of the art guest rooms our Lake Charles Holiday Inn and Suites features a business center, fitness center, indoor pool and whirlpool. Our food and beverage facility is anchored by Kem s Café bar and grill featuring outstanding American fare and your favorite spirits. Enjoy, relax and experience the serenity of the Holiday Inn and Suites, Lake Charles. ... more   less 
Number of rooms
120

Questions & Answers

Questions? Get answers from Holiday Inn Hotel & Suites Lake Charles South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer