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Red Roof Inn Lake Charles

Certificate of Excellence
269 Hwy 397, I-10 and Exit 36, Lake Charles, LA 70615
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Red Roof Inn Lake Charles
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Red Roof Inn Lake Charles
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216 Reviews from our TripAdvisor Community

Traveler rating
    120
    67
    14
    11
    4
See reviews for
73
53
10
23
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
  • All months
    (216)
  • Mar-May only
    (79)
  • Jun-Aug only
    (53)
  • Sep-Nov only
    (38)
  • Dec-Feb only
    (46)
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The Woodlands, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We did a last-minute trip to Lake Charles and saw that the Red Roof Inn was rated good and the cost was reasonable. We've stayed at Red Roof Inns before and always had a good experience. We arrived late in the evening and the staff were very friendly. Unfortunately, the non-smoking floor we were on, and our room, had the... More 

Was this review helpful? Yes
paramguru, General Manager at Red Roof Inn Lake Charles, responded to this review

Dear, Guest Thank you for taking the time to tell us about your experience at the Lake Charles Red Roof. I am sorry that your experience did not meet your expectations; please accept my sincerest apologies. At Red Roof, we strive to provide every customer with superior service; therefore your feedback is very important to us. I want you to... More 

Alabaster, Alabama
1 review
5 of 5 stars Reviewed 5 days ago NEW

We were so happy with the room rate, the friendliness and helpfulness of the staff, the cleanliness of the room, which had everything we needed, and the excellent complimentary breakfast. We couldn't be more pleased!

Was this review helpful? Yes
paramguru, General Manager at Red Roof Inn Lake Charles, responded to this review

Dear, Guest Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Lake Charles Red Roof. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services., we... More 

Eastlake, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This was a very nice hotel. It was new, & clean. Pets stay for free in the Red Roofs. Small casino across the street. I would recommend this hotel to anyone. Free breakfast in the morning. None smoking which was nice.

Was this review helpful? Yes 1
paramguru, General Manager at Red Roof Inn Lake Charles, responded to this review

Dear, Guest Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Lake Charles Red Roof. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services., we... More 

Panama City, Florida
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

The hotel was very accessible to the interstate and when we arrived, it was very clean well maintained outside. Inside we found the same warm atmosphere and friendly greeting by the desk clerk. The inside was very clean and well kept and the room was very clean and comfortable. One suggestion that I would make is that when they advertise... More 

Was this review helpful? Yes
paramguru, General Manager at Red Roof Inn Lake Charles, responded to this review

Dear, Guest Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Lake Charles Red Roof. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services., we... More 

Branson, Missouri
1 review
5 of 5 stars Reviewed 3 weeks ago

When I go on vacation, I like to have quite down time. At this hotel, that is what I got. It is on the east of a major city in Louisiana, with easy access to any where in the city you want to go. The service was awesome, all the staff were very friendly and helpful. The room was out... More 

Was this review helpful? Yes
paramguru, General Manager at Red Roof Inn Lake Charles, responded to this review

Dear, Guest Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Lake Charles Red Roof. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services., we... More 

Houston, Texas
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The room was good for the price you pay..I just did not like the wet old smell in the room..I'm not sure if the room has not been used in a while but it smelled old. That was not breakfast..all it had was waffles, cereal ,muffins, and frozen microwave breakfast sandwich..no eggs no bacon and other things that comes with... More 

Was this review helpful? Yes 1
paramguru, General Manager at Red Roof Inn Lake Charles, responded to this review

Dear, Guest Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Lake Charles Red Roof. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services., we... More 

Shreveport, Louisiana
1 review
5 of 5 stars Reviewed 5 weeks ago

My husband and I just went for a weekend getaway and ended up in Lake Charles to go to the casinos and we had a great time.No complaints at all with this hotel.The staff was very friendly and helpful and the room was clean.

Was this review helpful? Yes
paramguru, General Manager at Red Roof Inn Lake Charles, responded to this review

Dear, Guest Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Lake Charles Red Roof. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services., we... More 

2 reviews
4 of 5 stars Reviewed April 19, 2015

We enjoyed our stay here. The price was reasonable and the staff was very friendly and accommodating. We stayed in a suite and it was clean and spacious. Although the hotel is pet friendly we did not smell any pet odors which was a pleasant surprise. We would definitely stay at this location again in the future.

Was this review helpful? Yes
paramguru, General Manager at Red Roof Inn Lake Charles, responded to this review

Dear, Guest Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Lake Charles Red Roof. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services., we... More 

victoria, bc
Top Contributor
68 reviews 68 reviews
53 hotel reviews
158 helpful votes 158 helpful votes
2 of 5 stars Reviewed April 17, 2015

I'm quite surprised about all the 5 star reviews. My experience: was a poor reception, I was told to not use Expedia as they charge 27 percent commission, and if I had called direct they would give me the lower rate. Interesting hopefully someone here will try that. My non smoking room smelled of smoke. The amenities are very basic... More 

Was this review helpful? Yes
paramguru, General Manager at Red Roof Inn Lake Charles, responded to this review

Dear, Guest Thank you for taking the time to tell us about your experience at the Lake Charles Red Roof. I am sorry that your experience did not meet your expectations; please accept my sincerest apologies. At Red Roof, we strive to provide every customer with superior service; therefore your feedback is very important to us. I want you to... More 

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 12, 2015

We were in Lake Charles for a wedding. We booked this motel primarily for the great rate. With that in mind, we were pleasantly surprised with our accommodations. Friendly staff, housekeeping and manager on site. We were aware that there isn't anything near the motel but that was ok with us as everything is in close proximity. They have breakfast... More 

Was this review helpful? Yes 1
paramguru, General Manager at Red Roof Inn Lake Charles, responded to this review

Dear, Guest Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Lake Charles Red Roof. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services., we... More 

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