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3.0 of 5 Hotel   |   1016 N Martin Luther King Hwy, Lake Charles, LA 70601
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Comfort Suites
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Ranked #13 of 29 Hotels in Lake Charles
A recent review
3 of 5 stars reviewed 5 days ago
kobenhaus Angleton
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64 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
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14 reviews 14 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars NEW via mobile

Room and bathroom very clean. Bed not very comfortable. The light in the hallway was very bright under the door. Breakfast typical continental breakfast with powdered eggs. Overall it wasn't bad for the price.

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1 review
5 of 5 stars Reviewed 1 week ago

I enjoy staying here when I come to visit family. The rooms are clean and the hot breakfast is awesome. The service is always excellent the staff is very friendly. I stayed here three times this year and each time my experience has been the same.

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3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I travel for work and overnight 5 nights a week so I've got some economy hotel experience under my belt. It just so happens that during my stay the lobby floor of the hotel was in the midst of bring replaced- but aside from the kinds of visual chaos this sort of work entails- I found the staff warm and... More 

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2 reviews
3 of 5 stars Reviewed November 10, 2014

Stayed here 3 nights. The room was clean and comfortable. Carpeting and furniture clean as well. Plenty of towels in bathroom - which is important to me. Pillows on bed fluffy. The free breakfast was not well-stocked. They repeatedly ran out of sausage. Said they were all out on Sunday, even though they still had one more hour for breakfast.... More 

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Brittany_T2014, Director of Sales at Comfort Suites, responded to this review

Thank you so much for sharing about your experience with our property! First and foremost, I would like to apologize on behalf of all of the staff at the Comfort Suites. The food should always be stocked in breakfast and I will take the necessary actions to make sure that that doesn't happen again! I also apologize you having to... More 

Albany, New York
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 11, 2014

Stay elsewhere......not the best neighborhood in Lake Charles, better hotels down off the loop by the casinos. Didn't even try the breakfast.....WiFi was good.....daily room cleaning was not adequate....

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Brittany_T2014, Director of Sales at Comfort Suites, responded to this review

Thank you for your review Mr. Josh! I would like to take moment to apologize for your no so pleasant experience with our property! Your comment gives us the opportunity to improve and move forward. We hope you give us the opportunity to make this right for you! At your service, Tara Ellender Director or Sales More 

Houston, Texas
2 reviews
2 of 5 stars Reviewed August 3, 2014 via mobile

My family stayed at this hotel 3 years ago and it was a great experience with cleanliness and nice employees but when my family returned it was terrible it was not that clean and I did not appreciate the poop stains in the toilet when we arrived the breakfast was trash with plastic looking eggs 2 broken waffle machines and... More 

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Brittany_T2014, Director of Sales at Comfort Suites, responded to this review

So glad you took the time to share your experience! I am so sorry for your negative encounter with out property! We are 100% confident, that if you came back to the Comfort Suites of Lake Charles, you would be more than satisfied with the changes we have made within just the couple of months you haven't been here! We... More 

Houston, Texas
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed August 3, 2014

I selected this hotel for a family reunion. The sole reason I chose this property was because of past expieriences. Man how this hotel has changed. I was informed that the hotel was being bought out by new owners, who i completely blame for this entire experience. Let me start off with the breakfast, which was possibly one of the... More 

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Charlotte, North Carolina
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 24, 2014

This Comfort Suites was not cleaned regularly in the two nights and three days I was there. The same visible debris stayed on the floors of the lobby, the elevator, and my room's bathroom floor. The floor showed no signs of being mopped in the fitness room. My room's carpet reeked of mildew. The staff were courteous. The breakfast area... More 

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Corpus Christi, Texas
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 21, 2014

Upon check in we discovered fleas present in the room and they were actively biting. We informed the staff and were promptly moved to another room that was just fine. Bad problem to have but was solved quickly for us.

Was this review helpful? Yes 1
Brittany_T2014, Director of Sales at Comfort Suites, responded to this review

Thank you for your review! I am very sorry you had a problem with fleas in your room. We immediately contacted our pest control company to resolve that problem. I can promise you that this has never been an issue before. We do have two designated pet rooms on property and we try our best to put our guest with... More 

1 review
5 of 5 stars Reviewed June 27, 2014

My family and I made a quick stop after traveling from Tennessee about twelve hours on the road. Every one was tired and we needed a fast place to stay. Made a last minute reservation. Better then expected. Great hotel with a wonderful and hot breakfast.

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Additional Information about Comfort Suites

Address: 1016 N Martin Luther King Hwy, Lake Charles, LA 70601
Phone Number:
Location: United States > Louisiana > Lake Charles
Price Range (Based on Average Rates): $
Hotel Class:3 star — Comfort Suites 3*
Number of rooms: 70
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Also Known As:
Comfort Hotel Lake Charles

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