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All 29 Lake Charles hotels

Comfort Suites

3.0 of 5 Hotel   |   1016 N Martin Luther King Hwy, Lake Charles, LA 70601
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Ranked #12 of 29 Hotels in Lake Charles
A recent review
3 of 5 stars Reviewed November 10, 2014
Patricia T
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61 reviews from our community

Traveler rating
    26
    13
    13
    4
    5
See reviews for
16
9
2
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
3 of 5 stars Reviewed November 10, 2014

Stayed here 3 nights. The room was clean and comfortable. Carpeting and furniture clean as well. Plenty of towels in bathroom - which is important to me. Pillows on bed fluffy. The free breakfast was not well-stocked. They repeatedly ran out of sausage. Said they were all out on Sunday, even though they still had one more hour for breakfast.... More 

Was this review helpful? Yes
Brittany_T2014, Director of Sales at Comfort Suites, responded to this review

Thank you so much for sharing about your experience with our property! First and foremost, I would like to apologize on behalf of all of the staff at the Comfort Suites. The food should always be stocked in breakfast and I will take the necessary actions to make sure that that doesn't happen again! I also apologize you having to... More 

Albany, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 11, 2014

Stay elsewhere......not the best neighborhood in Lake Charles, better hotels down off the loop by the casinos. Didn't even try the breakfast.....WiFi was good.....daily room cleaning was not adequate....

Was this review helpful? Yes
Brittany_T2014, Director of Sales at Comfort Suites, responded to this review

Thank you for your review Mr. Josh! I would like to take moment to apologize for your no so pleasant experience with our property! Your comment gives us the opportunity to improve and move forward. We hope you give us the opportunity to make this right for you! At your service, Tara Ellender Director or Sales More 

Houston, Texas
2 reviews
2 of 5 stars Reviewed August 3, 2014 via mobile

My family stayed at this hotel 3 years ago and it was a great experience with cleanliness and nice employees but when my family returned it was terrible it was not that clean and I did not appreciate the poop stains in the toilet when we arrived the breakfast was trash with plastic looking eggs 2 broken waffle machines and... More 

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Brittany_T2014, Director of Sales at Comfort Suites, responded to this review

So glad you took the time to share your experience! I am so sorry for your negative encounter with out property! We are 100% confident, that if you came back to the Comfort Suites of Lake Charles, you would be more than satisfied with the changes we have made within just the couple of months you haven't been here! We... More 

Houston, Texas
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed August 3, 2014

I selected this hotel for a family reunion. The sole reason I chose this property was because of past expieriences. Man how this hotel has changed. I was informed that the hotel was being bought out by new owners, who i completely blame for this entire experience. Let me start off with the breakfast, which was possibly one of the... More 

Was this review helpful? Yes 1
Charlotte, North Carolina
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 24, 2014

This Comfort Suites was not cleaned regularly in the two nights and three days I was there. The same visible debris stayed on the floors of the lobby, the elevator, and my room's bathroom floor. The floor showed no signs of being mopped in the fitness room. My room's carpet reeked of mildew. The staff were courteous. The breakfast area... More 

Was this review helpful? Yes 1
Corpus Christi, Texas
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 21, 2014

Upon check in we discovered fleas present in the room and they were actively biting. We informed the staff and were promptly moved to another room that was just fine. Bad problem to have but was solved quickly for us.

Was this review helpful? Yes 1
Brittany_T2014, Director of Sales at Comfort Suites, responded to this review

Thank you for your review! I am very sorry you had a problem with fleas in your room. We immediately contacted our pest control company to resolve that problem. I can promise you that this has never been an issue before. We do have two designated pet rooms on property and we try our best to put our guest with... More 

1 review
5 of 5 stars Reviewed June 27, 2014

My family and I made a quick stop after traveling from Tennessee about twelve hours on the road. Every one was tired and we needed a fast place to stay. Made a last minute reservation. Better then expected. Great hotel with a wonderful and hot breakfast.

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1 review
4 of 5 stars Reviewed June 26, 2014

We checked in late but everyone was very nice and accomodating! The room was huge and very nicely decorated. There were 5 pillows for the 2 of us to share which was awesome after our drive in. Coming home super late from the casino and they had breakfast from 6-9, that was a special treat and so delicious!

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Lake Charles, Louisiana
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 25, 2014

Staff at Comfort Suites was awesome! Check in was quick and efficient. They had a variety of food for breakfast from eggs, sausage, biscuits and gravy to cereal and muffins. Best of all hot coffee with hot chocolate for the children!

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 25, 2014

The room was updated and clean. We had a comfortable one night stay. However, the rooms are jammed into a "suite" when they shouldn't be. They are wall to wall full of furniture and there isn't much room to move around if someone (like my husband) is using the desk. I think the sleeper sofa area should just be eliminated... More 

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Additional Information about Comfort Suites

Address: 1016 N Martin Luther King Hwy, Lake Charles, LA 70601
Phone Number:
Location: United States > Louisiana > Lake Charles
Price Range (Based on Average Rates): $
Hotel Class:3 star — Comfort Suites 3*
Number of rooms: 70
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Also Known As:
Comfort Hotel Lake Charles

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