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Comfort Suites

3.0 of 5
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1016 N Martin Luther King Hwy, Lake Charles, LA 70601
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Comfort Suites
Best prices for: 1 room 1 guest
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Ranked #13 of 29 Hotels in Lake Charles
A recent review
3 of 5 stars Reviewed May 25, 2015
Dianne C Lubbock, Texas
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69 Reviews from our TripAdvisor Community

Traveler rating
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    15
    15
    4
    5
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17
10
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lubbock, Texas
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed May 25, 2015

This was an overnight stay on our last leg of our road trip. What can I say? Four walls, a bed, a TV, and a bathroom. We arrived late, and we had 4 rooms. The staff person was capable, but we had a long day and could have used some interaction. The rooms were, for lack of a better word,... More 

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Wildomar
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 22, 2015

We are on our 2nd coast-to-coast trip in 12 months, and this is one of the BEST facilities for someone in a wheelchair. Accessible room is wide & roomy enough to maneuver, bathroom is very good w/roll-in shower. Nice hot breakfast. Very clean ( we checked with ultraviolet light too!). Will use this hotel chain more often!

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Hagerstown, Maryland, United States
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed March 30, 2015

New carpet, a big plus! Looked nice. Unfortunately there was a used wash cloth hanging over the shower rod. Yuk! The night clerk must get the breakfast ready. He doesn't seem very motivated as he brings stuff out one thing at a time. You want milk with that cereal?? Ask for it, then wait 5 minutes. Need syrup with those... More 

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Canyon Lake, Texas
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed March 24, 2015

We have stayed here several times now. It is only a few minutes from the casinos, Wal-Mart is up the street, and the hotel is always quiet and clean. The breakfast is good- eggs, sausage, yogurt, fruit, etc

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New Orleans, Louisiana
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed March 14, 2015

Great comfy place. Beds were really great.. Breakfast was awesome. Although there were some issues with one of the workers having a few choice words with a manager and a person that night had the police called on them for trying to enter in the hotel with out permission. I can say that the management team handle these issues very... More 

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Angleton
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed February 22, 2015

Room and bathroom very clean. Bed not very comfortable. The light in the hallway was very bright under the door. Breakfast typical continental breakfast with powdered eggs. Overall it wasn't bad for the price.

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1 review
5 of 5 stars Reviewed February 17, 2015

I enjoy staying here when I come to visit family. The rooms are clean and the hot breakfast is awesome. The service is always excellent the staff is very friendly. I stayed here three times this year and each time my experience has been the same.

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 29, 2015

I travel for work and overnight 5 nights a week so I've got some economy hotel experience under my belt. It just so happens that during my stay the lobby floor of the hotel was in the midst of bring replaced- but aside from the kinds of visual chaos this sort of work entails- I found the staff warm and... More 

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2 reviews
3 of 5 stars Reviewed November 10, 2014

Stayed here 3 nights. The room was clean and comfortable. Carpeting and furniture clean as well. Plenty of towels in bathroom - which is important to me. Pillows on bed fluffy. The free breakfast was not well-stocked. They repeatedly ran out of sausage. Said they were all out on Sunday, even though they still had one more hour for breakfast.... More 

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Brittany_T2014, Director of Sales at Comfort Suites, responded to this review

Thank you so much for sharing about your experience with our property! First and foremost, I would like to apologize on behalf of all of the staff at the Comfort Suites. The food should always be stocked in breakfast and I will take the necessary actions to make sure that that doesn't happen again! I also apologize you having to... More 

Houston, Texas
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed October 11, 2014

Stay elsewhere......not the best neighborhood in Lake Charles, better hotels down off the loop by the casinos. Didn't even try the breakfast.....WiFi was good.....daily room cleaning was not adequate....

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Brittany_T2014, Director of Sales at Comfort Suites, responded to this review

Thank you for your review Mr. Josh! I would like to take moment to apologize for your no so pleasant experience with our property! Your comment gives us the opportunity to improve and move forward. We hope you give us the opportunity to make this right for you! At your service, Tara Ellender Director or Sales More 

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