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All 28 Lake Charles hotels

Comfort Inn Lake Charles

2.0 of 5 Hotel   |   607 E Prien Lake Rd, Lake Charles, LA 70601
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82%
Ranked #6 of 28 hotels in Lake Charles
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed July 17, 2014
Mina M Baton Rouge, Louisiana
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87 people have reviewed this hotel

Traveler rating
    51
    21
    4
    6
    5
See reviews for
19
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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English first
Baton Rouge, Louisiana
Contributor
18 reviews 18 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 17, 2014

I stayed here on the night of May 19th, 2014 with my parents for my graduation. We got two queens on the second floor, and our room was good enough for the price. The beds were comfortable and the sheets were clean. I enjoyed my stay here, but we did have one small problem. There was an odd smell in... More

Was this review helpful? Yes
Midge S, Director of Sales at Comfort Inn Lake Charles, responded to this review

Thanks so much for choosing to stay with us during your graduation! Congratulations! We are sorry for the smell in your room and can assure you that this was addressed. Sometimes when the housekeepers leave the AC turned down to low it pulls in the humid LA air. Once we adjust this all is well again. Safe travels, and good... More

Wildwood, New Jersey
2 reviews
5 of 5 stars Reviewed June 30, 2014 via mobile

My family and I stay here as much as possible. Friendly and very clean. Very reasonably priced and a great location. Staff was very helpful with letting me no good places to eat in town while here. Very child friendly and my daughter lived the pool area.

Was this review helpful? Yes
Midge S, Director of Sales at Comfort Inn Lake Charles, responded to this review

We are so happy to read reviews of our repeated guests. Great to hear how much you and your family enjoy staying with us at the Comfort Inn Lake Charles. We are glad to continue welcoming you to our clean hotel with friendly staff. We do have many great local places to eat in close proximity. We look forward to... More

Covington, Louisiana
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 28, 2014

1. Rate quoted was not honored ($89.00 on phone, $129.00 at check in). 2. Bill for one night was "erroneously" charged $284.95. When I called Comfort Inn, I was told that I had to have my bank call them to correct the problem. 3. Rude representative when I call to correct the problem. 4. Manager wont return calls. 5. Smelled... More

Was this review helpful? Yes 3
Midge S, Director of Sales at Comfort Inn Lake Charles, responded to this review

Very sorry to read that you were unhappy with your stay. We apologize for all the inconveniences experienced. We hope that we have been able to rectify this with you. Thanks! More

Houston, Texas
Senior Contributor
49 reviews 49 reviews
8 hotel reviews
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed April 21, 2014

My son and I stayed here recently for a family get-together. It was terribly over-priced based on what we got and was overall very disappointing. We knew we would only be there each day to shower and sleep, but even so, the hotel was bad. First, the whole hotel reeked of cigarette smoke, including the elevator, hallway and our non-smoking... More

Was this review helpful? Yes
Midge S, Director of Sales at Comfort Inn Lake Charles, responded to this review

So very sorry to hear that our hotel did not live up to your expectations. We hope that you are able to find a more suitable hotel on your next visit. More

Orlando, Florida
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 10, 2014

I have to say that my family and I have stayed at the Comfort Inn in Lake Charles many times over the past several years. We live in Orlando and have family in Lake Charles. On our most recent visit, due to a death in the family, the staff went above and beyond to accomodate our needs. The staff at... More

Was this review helpful? Yes 2
Midge S, Director of Sales at Comfort Inn Lake Charles, responded to this review

Sorry to hear of your loss! We look forward to welcoming you under much more favorable circumstances soon. Thanks for your kind comments. More

Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 7, 2014

I just wanted to let everyone know how much we enjoyed our stay here over the Christmas holiday. Everyone had the Christmas spirit. The breakfast was super, and the room excellent. We had a handicap room right off the lobby,which was perfect! This is our new homeaway from home in Lake Charles!!!

Was this review helpful? Yes 1
Midge S, Director of Sales at Comfort Inn Lake Charles, responded to this review

So happy to hear! Thanks for staying with us at the Comfort Inn Lake Charles, we look forward to your return. More

dallas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 6, 2013 via mobile

I couldn't find a single thing bad to say about this hotel! The front desk agent Sara was so helpful & had a great smile. The room was so clean. Props to the cleaning ladies! I wish I knew her name. I cant wait to go back!

Was this review helpful? Yes 1
Midge S, Director of Sales at Comfort Inn Lake Charles, responded to this review

Helpful, great staff, and a clean room, what's not to love? We look forward to seeing you again next time at the Comfort Inn Lake Charles! Thanks so much! More

Memphis, Tennessee
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 12, 2013

I travel to Lake Charles to visit family and I will be staying at this hotel from now on. I was well pleased with the room itself. The bed was comfortable and I slept soundly. The room smelled fresh, but so did the hallway and even the elevator. Breakfast was plentiful and the staff was friendly and helpful. I enjoyed... More

Was this review helpful? Yes 1
Midge S, Director of Sales at Comfort Inn Lake Charles, responded to this review

Thanks for choosing to stay with us and for the great recommendation! We look forward to hosting you at the Comfort Inn Lake Charles the next time you are town visiting family. Thanks again! More

Opelousas, Louisiana
Top Contributor
54 reviews 54 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 24, 2013

Very quiet and comfy. Only a few blocks from the mall; convenient to most everything needed. Very clean. Very pleasant, accommodating staff. Being completely honest, I've had the mindset of Comfort Inn being over-priced, budget quality. Not so here. If you want a place, quiet, conveniently located toward the centre of town, I will highly recommend you consider this location.

Was this review helpful? Yes 1
Midge S, Director of Sales at Comfort Inn Lake Charles, responded to this review

Thanks for the review, we are happy that we were able to change your mindset regarding the Comfort Inn Brand. We hope to see you again soon at the Comfort Inn Lake Charles! More

mississippi
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 22, 2013

I am a single middle aged woman traveling alone...I feel completely safe here. The room is VERY clean and spacious. The staff are great too !!! I recommend this hotel highly!!!! In fact the soft sound of the a/c unit is making me sleepy!!! No loud off and on sound...The entire hotel smells great..

Was this review helpful? Yes 2
Midge S, Director of Sales at Comfort Inn Lake Charles, responded to this review

So glad you feel safe at our Comfort Inn Lake Charles! We appreciate you staying with us and thank you for writing a review. We look forward to welcoming you again soon. More

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Additional Information about Comfort Inn Lake Charles

Address: 607 E Prien Lake Rd, Lake Charles, LA 70601
Phone Number:
Location: United States > Louisiana > Lake Charles
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn Lake Charles 2*
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Also Known As:
Lake Charles Comfort Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Style
#5 Business Hotel in Lake Charles
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Number of rooms
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  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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