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Courtyard by Marriott Lafayette Airport

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214 East Kaliste Saloom Road, Lafayette, LA 70508
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1 room 1 adult
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Courtyard by Marriott Lafayette Airport
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135 Reviews from our TripAdvisor Community

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Cincinnati, Ohio
1 review
5 of 5 stars Reviewed 3 weeks ago

Heather at the front desk was extremely helpful and it was clear she took pride in providing good customer service. The room was perfect. Absolutely no complaints. I loved the bistro that was inside the hotel- I ate a delicious meal for $15 which included my drink, soup, salad, sandwich, strawberries, and a tip.

Helpful?
Thank Tina H
Suzette M, General Manager at Courtyard by Marriott Lafayette Airport, responded to this review

Dear Tina H. Thank you so much for taking the time to review our hotel on Trip Advisor. We are delighted that you enjoyed your stay, and that Heather was helpful and took care of all of your needs! Providing excellent guest service is always our goal, and we are so happy that we met that goal during your stay.... More 

New Orleans, Louisiana
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 15, 2015

The remodel of this hotel is fantastic (not sure when it was)! I was totally delighted when I walked into my room. The only thing that still needs some "tlc" is the older, narrow, curved bath tub, that felt slippery no matter what. Everything else was really comfortable, clean, modern & welcoming. I was also really charmed by the front... More 

Helpful?
Thank Kirsten P
Suzette M, General Manager at Courtyard by Marriott Lafayette Airport, responded to this review

Dear Kirsten P. Thank you so much for taking the time to review our hotel on Trip Advisor. We are delighted that you enjoyed our room renovations, and that our front desk team was able to assist you with your needs. We pride ourselves on providing superb guest service, and are thrilled that we provided that service to you during... More 

Washington, District of Columbia, United States
Level Contributor
44 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed November 29, 2015 via mobile

Comfortable room with good amount of space and balcony. Our room seemed relatively updated. The outlets all had USB options. Staff very friendly and helpful. We stayed at several Courtyards on our trip. This was the only one to give us a bonus amenitity for our Rewards membership.

Helpful?
Thank Elaine H
Suzette M, General Manager at Courtyard by Marriott Lafayette Airport, responded to this review

Dear Elaine H. Thank you so much for your review of our hotel. It means the world to us when our guests thoroughly enjoy their stay. We hope you will visit us again when your travels bring you back to Lafayette! More 

Beaumont, Texas
Level Contributor
59 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed November 29, 2015

Just spent one night but everything was great. Clean,comfortable beds. The air conditioner works fantastic. Hot water and good pressure in shower. Front desk very helpful on area with food, etc. Great location. Close to everything we did.

Helpful?
Thank mossyoak725
Suzette M, General Manager at Courtyard by Marriott Lafayette Airport, responded to this review

Dear mossyoak725. It was our pleasure to have you as our guest, and appreciate you taking the time to review our hotel. We are thrilled that we were able to meet your expectations during your stay. Please come by and see us again soon! More 

Doha, Qatar
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 27, 2015 via mobile

We stayed over in the hotel on our way to NOLA. The room was very clean, big & very nicely decorated. However, the staff were not that friendly on our arrival, except for the frontdesk on the morning we left. We also did not have breakfast included in our offer, which would have been nice. There is a Starbucks in... More 

Helpful?
Thank RochT1
Suzette M, General Manager at Courtyard by Marriott Lafayette Airport, responded to this review

Dear RochT1. Thank you for visiting our hotel, and taking the time to review us on Trip Advisor. We are glad you enjoyed your stay, and look forward to welcoming you back the next time your travels bring you to Lafayette. More 

Poway, California
Level Contributor
3 reviews
4 of 5 stars Reviewed October 14, 2015

The room was clean enough, the hotel was close to the airport, but the comings and goings of the airplanes didn't disturb your rest. The greatest asset was the front desk clerk name Jessica, She was great. She was warm, she always had great recommendations for places to eat and always took the time to help us get around Lafayette.... More 

Helpful?
Thank Carrie M
Suzette M, General Manager at Courtyard by Marriott Lafayette Airport, responded to this review

Dear Carrie. Thank you so much for your review of our hotel. It is always our intent to offer exceptional guest service, so we are thrilled that Jessica was able to assist you with all of your needs. Your comments will be shared with her, and we hope to see you again the next time your travels bring you to... More 

San Antonio, Texas
Level Contributor
110 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed September 19, 2015

We stayed here just one night. The location was great for the airport, although no other restaurants were within walking distance (the hotel has a bistro restaurant). It was about 3 miles to downtown, would try to stay closer to downtown in the future. The room was very quiet although we did hear TV in the next room. Our rating... More 

Helpful?
1 Thank Cliff J
Suzette M, General Manager at Courtyard by Marriott Lafayette Airport, responded to this review

Thank you for taking the time to review our property. Your input, and the feedback from all of our guests is very important to us, and we always want guest expectations to be met during their stay with us. Per your comments, we have taken the steps to improve the maintenance of the rooms, sealing of the windows, and the... More 

Temple, Texas
Level Contributor
63 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed September 10, 2015

We were traveling on Vacation and needed to rest for the night and chose this Hotel, Staff was very Professional and rooms were clean, Everything was up to par with the Marriott standards in my opinion. Check in and check out was a breeze, and parking was abundant.

Helpful?
Thank Jeff H
Suzette M, General Manager at Courtyard by Marriott Lafayette Airport, responded to this review

Dear JeffH! Thank you for the great review of our hotel We work really hard to provide an exceptional guest experience, and am glad to see that those efforts have paid off during your visit! We look forward to seeing you again when your travels bring you back to the Lafayette area. Please don't hesitate to contact me at 337-232-5005... More 

Richmond, Virginia
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 11, 2015

We stayed at this Marriott property during the first week of August for a baseball tournament. The first room they put us in had a huge stain in the middle of the carpet. We asked and were moved to a different room which was better but you could tell the carpet in that room needed to be cleaned as well... More 

Helpful?
Thank hearme23
Suzette M, General Manager at Courtyard by Marriott Lafayette Airport, responded to this review

Thank you for your input regarding your stay with us. First, we would like to sincerely apologize for the issues you experienced during your stay with us. We pride ourselves in customer satisfaction, and we would appreciate the opportunity to make this right for you. Please contact me directly the next time you are in the Lafayette area. In the... More 

Houma, Louisiana
2 reviews
1 of 5 stars Reviewed August 6, 2015 via mobile

First, I would like to start off pointing out that in March of 2015 the General Manager replied to a review saying the hotel and the guest rooms have been completely redone. I believe that to be a false statement! The first room we were in, there was a very gross looking stain on the carpet, the shower head made... More 

Helpful?
Thank rivera7385
Suzette M, General Manager at Courtyard by Marriott Lafayette Airport, responded to this review

We would like to thank you for taking the time to share your experience. First, we would like to sincerely apologize for what you went through. We pride ourselves on guest satisfaction and we have dropped the ball. Based on your feedback, we’ve taken immediate action to make sure that your issues are corrected. Your feedback will ultimately help us... More 

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