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Courtyard by Marriott Lafayette Airport

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214 East Kaliste Saloom Road, Lafayette, LA 70508
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Courtyard by Marriott Lafayette Airport
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126 Reviews from our TripAdvisor Community

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Traveler rating
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    44
    17
    11
    6
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Richmond, Virginia
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at this Marriott property during the first week of August for a baseball tournament. The first room they put us in had a huge stain in the middle of the carpet. We asked and were moved to a different room which was better but you could tell the carpet in that room needed to be cleaned as well... More 

Was this review helpful? Yes
Suzette M, General Manager at Courtyard by Marriott Lafayette Airport, responded to this review

Thank you for your input regarding your stay with us. First, we would like to sincerely apologize for the issues you experienced during your stay with us. We pride ourselves in customer satisfaction, and we would appreciate the opportunity to make this right for you. Please contact me directly the next time you are in the Lafayette area. In the... More 

Houma, Louisiana
2 reviews
1 of 5 stars Reviewed 3 weeks ago

First, I would like to start off pointing out that in March of 2015 the General Manager replied to a review saying the hotel and the guest rooms have been completely redone. I believe that to be a false statement! The first room we were in, there was a very gross looking stain on the carpet, the shower head made... More 

Was this review helpful? Yes
Suzette M, General Manager at Courtyard by Marriott Lafayette Airport, responded to this review

We would like to thank you for taking the time to share your experience. First, we would like to sincerely apologize for what you went through. We pride ourselves on guest satisfaction and we have dropped the ball. Based on your feedback, we’ve taken immediate action to make sure that your issues are corrected. Your feedback will ultimately help us... More 

Fort Wayne, Indiana
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

There are some one star reviews that I just can't believe. My room was perfect. EVERY Marriott has the most comfortable beds, are in working order, and the desk staff are always so helpful. We tried to make it from New Orleans to Houston, but got caught in a storm from Hell... That just so happened to be traveling west... More 

Was this review helpful? Yes
Suzette M, General Manager at Courtyard by Marriott Lafayette Airport, responded to this review

Dear elledavenport. Thank you so much for taking the time to review our hotel on Trip Advisor. We are thrilled that google map brought you and your family to our hotel, and that you had a wonderful stay! We agree that the traffic on I-10 can be horrendous, so we are happy that our hotel offered you a great night's... More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 17, 2015

Staff was very attentive. A/C didn't blow cold in our room so they promptly moved us to another nice and cold room. Great service at the coffee bar. Comfy bed and pillow. Very clean and smelled fresh. Would definitely stay again.

Was this review helpful? Yes 1
Suzette M, General Manager at Courtyard by Marriott Lafayette Airport, responded to this review

Thank you so much for taking the time to review our hotel on Trip Advisor. We are thrilled that our staff at the front desk and bistro took good care of you! I apologize that you were inconvenienced by an air conditioner that wasn't functioning properly, and we appreciate you bringing it to our attention! The issue has been corrected,... More 

Louisiana
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed July 9, 2015

I was pleasantly surprised by this hotel. The rooms were nicely decorated, clean, and comfortable. The accessibility of plugs for electronics and charging was awesome! The free wifi was very welcome. The only complaint I have is a minor one. I noticed that as people checked in, they were given a Zapps gift bag and a bottle of water. I... More 

Was this review helpful? Yes
Suzette M, General Manager at Courtyard by Marriott Lafayette Airport, responded to this review

Dear Texjuns! Thank you so much for taking the time to review our hotel on Trip Advisor. With a heart to serve, we are delighted that we met your expectations. I apologize that you were not given a Marriott Rewards gift upon arrival. We appreciate you as our guest, and hope we see you again the next time your travels... More 

Nixa, Missouri
Level Contributor
364 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
4 of 5 stars Reviewed July 5, 2015

Stayed here the night before flying out of Lafayette. Front desk clerk was very friendly, gave us complimentary bottled water and gift bags w/Zapps chips. Room was clean and modern, shower was great. Wifi worked well. Bed was comfortable. We flew out at 6am so didn't have a chance to try out their bistro. I like that they have a... More 

Was this review helpful? Yes
Suzette M, General Manager at Courtyard by Marriott Lafayette Airport, responded to this review

Thank you so much for sharing your experience with our hotel on Trip Advisor. With a true spirit to serve, we are delighted that we exceeded your expectations. Please stop by and see us again the next time your travels bring you to our area. More 

Mobile, Alabama
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 1, 2015 via mobile

This hotel was wonderful. The room was Clean and quiet. The amenities Offered everything we needed. The hotel is around 2 miles from the airport yet so quiet. Breakfast is thoroughly offered. Would definitely stay here again.

Was this review helpful? Yes
Suzette M, General Manager at Courtyard by Marriott Lafayette Airport, responded to this review

Thank you so much for taking the time to post a review of our hotel on Trip Advisor! We are delighted that you enjoyed your stay, and hope you will visit us the next time your travels bring you to Lafayette! More 

Baltimore, Maryland, Usa
2 reviews
5 of 5 stars Reviewed June 10, 2015

They served fantastic meals at their small restaurant, especially potato dish; fully loaded and indeed it was fully loaded; delicious. The ladies who served us were very nice; their customer service was outstanding. Please send our special thank yous to two ladies who served dinner for us on 5/11/2015. You demonstrated to us what the 'Southern Hospitality' is.

Was this review helpful? Yes
Suzette M, General Manager at Courtyard by Marriott Lafayette Airport, responded to this review

Thank you so much for taking the time out of your schedule to review our property. We are so happy that you enjoyed your stay and loved our food. Guest satisfaction is our number one priority! I have shared your comments with the staff in the bistro restaurant. Please come and see us again the next time you are in... More 

Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed May 16, 2015

We stayed in this hotel 10 years ago. It was quiet, comfortable and clean. Staff was very pleasant. It is conveniently located and well maintained. The beds and linens were great and we got a good nights sleep which is never easy when away from home. If we go back to Lafayette, we'll stay again.

Was this review helpful? Yes
Brandon R, Director of Sales at Courtyard by Marriott Lafayette Airport, responded to this review

Hi Santacruzcindy, Thank you for taking time out of your day to share your experience at Courtyard Lafayette with us as well as other travelers. We are thankful to have had you as our guest. Our team takes great pride in providing superior guest satisfaction and clean, comfortable accommodations. Thank you for your kind comments regarding our newly renovated hotel,... More 

Level Contributor
234 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed April 26, 2015

overall a good stay because of the staff. The hotel itself is an older revamped property. There were a few things that were not great but the friendly staff from the front desk to the breakfast service to the housekeeping made up for any negative experience. The location is busy to get to but it was quiet at night. If... More 

Was this review helpful? Yes 1
Brandon R, Director of Sales at Courtyard by Marriott Lafayette Airport, responded to this review

Hi Mobileworldtraveler, Thank you for taking time out of your day to share your experience at Courtyard Lafayette with us as well as other travelers. We are thankful to have had you as our guest. Our team takes great pride in providing superior guest satisfaction and clean, comfortable accommodations. Thank you for your kind words regarding our exceptionally friendly staff.... More 

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