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All 45 Lafayette hotels

Extended Stay America - Lafayette - Airport

2.0 of 5 Hotel   |   807 S. Hugh Wallis Rd, Lafayette, LA 70508
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Ranked #41 of 45 hotels in Lafayette
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23 people have reviewed this hotel

Traveler rating
    2
    2
    4
    6
    9
See reviews for
3
2
1
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
New Orleans, Louisiana
Top Contributor
52 reviews 52 reviews
19 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed May 2, 2014

I had to stay here for several months for work. This is probably the most poorly managed hotel I have ever stayed at. The staff was very unfriendly with the exception of a couple of employees. The room itself would not be terrible, very simple but with a kitchen. However, nothing ever worked and it was infested with pests including... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Lafayette - Airport, responded to this review

I appreciate you taking the time to write a review of our hotel. I apologize that our staff did not attend to your needs in a professional manner. As well, I am sorry that you were not pleased with our laundry facilities and the cleanliness of your room. I will be meeting with our staff to properly address these issues... More

Minneapolis, Minnesota
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 28, 2014

I've travelled to over 15 countries and never experienced such a poorly maintained and managed establishment. I stayed here with two co-workers who had equally terrible stays. Let me list the ways! 1) The place REEKS! Elevator, hallways, my bathroom... I had to keep the vent running my entire stay to keep the odor from the hvac from entering my... More

Was this review helpful? Yes 1
Greenville, South Carolina
Senior Contributor
47 reviews 47 reviews
44 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed March 28, 2014

Title pretty much says it all. If you got a great deal on this property by using a discount online travel site, then you'll most likely consider it just OK for a night's stay. That was how I ended up at this property. And the crazy low price I got is definitely a factor in me rating it average instead... More

Was this review helpful? Yes
Lafayette, Louisiana
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 12, 2014 via mobile

The hotel was very nice and a great price...staff was very friendly and rooms were very pretty compared to what I was expecting. The only thing that I'd suggest is to check the bathroom sink it drains slowly and put more dish washing soap needed than a little packet !

Was this review helpful? Yes
Marksville, Louisiana
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 10, 2014 via mobile

The room was small....tub had a ring around it and the room had a bad order...and no one came to clean our room....trying to get away for a romantic getaway this not the hotel to be at.....We wasted our money

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Lafayette - Airport, responded to this review

Thank you for your feedback about your stay at our hotel. I was disheartened to hear that the smell and cleanliness of your room did not meet your expectations. I will be meeting with our housekeeping staff to ensure these issues do not continue in the future. As well, I apologize that you found your room to be small. Lastly,... More

Lafayette
1 review
5 of 5 stars Reviewed January 18, 2014

Staff is super friendly and nice. The room was great for the price. I'd say it's the best deal in Lafayette. We've stayed in plenty of hotels in the Lafayette area within the last year and none of them come close to this one. Great value, clean, accommodating, in a good location, Definitely will be booking again in the future... More

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Was this review helpful? Yes
Philadelphia, PA
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 23, 2013

I wish to thank and highly commend the staff at Extended Stay, Lafayette. I am a freelance entertainer and celebrity impersonator. I recently travelled to Lafayette to perform at an event for Posh Exclusive Interiors. Travel gigs are always a bit stressful. There are so many variables and so many things that can go wrong. This one was as pleasant... More

Was this review helpful? Yes
1 review
2 of 5 stars Reviewed July 1, 2013 via mobile

I was happy about the rates and location of this hotel. Upon arrival, there were no staff at the desk. We had to call a number and have a member of housekeeping let us in and sign a paper to check in. We then went to our room and immediately crashed. After all it was midnight. The room did smell... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Lafayette - Airport, responded to this review

Your review for our hotel was recently brought to my attention. Please accept our most sincere apologies for the level of cleanliness and smoke odor in your room. In response, I am working with our housekeeping staff to improve our cleaning procedures moving forward. As well, please know that a staff member is always available to assist with guest needs.... More

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 13, 2013

I stayed here for 7 long awful days.Every front desk worker gave me attitude. No cleaning of rooms until your 8th day. Room smells very bad. Hall carpet was stained and smelly.Cooking pans were burned up in the inside.You have to go down to desk to turn in dirty towels and pray they have clean towels to give you back.... More

Was this review helpful? Yes 2
Manager_11525, Owner at Extended Stay America - Lafayette - Airport, responded to this review

Your review for our hotel was recently brought to my attention. I am sorry to read that your room was unclean and our staff did not attend to your needs properly. In response, I am working with our housekeeping staff to improve our cleaning procedures and inspection policies. As well, I am coaching the entire staff on how to provide... More

Little Rock, Arkansas
Top Contributor
115 reviews 115 reviews
10 hotel reviews
62 helpful votes 62 helpful votes
2 of 5 stars Reviewed May 8, 2013

This hotel was in a relatively convenient location and was relatively cheap, but I guess you get what you pay for. The hallways smelled a little funky, and the room was in much need of updating. Everything was really crappy and old, especially the bathroom. Nobody was ever at the front desk. I don't know if I would stay here... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Lafayette - Airport, responded to this review

Your review for our hotel was recently brought to my attention. The situation you described regarding the halls is truly regrettable. We are very sorry for your experience. As this hotel’s manager, I can assure you that I have I have taken the liberty to discuss with staff to ensure your experience is not repeated. We continually work to improve... More

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Additional Information about Extended Stay America - Lafayette - Airport

Address: 807 S. Hugh Wallis Rd, Lafayette, LA 70508
Phone Number:
Location: United States > Louisiana > Lafayette
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Lafayette - Airport 2*
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Also Known As:
Lafayette Extended Stay
Extended Stay Lafayette

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