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Fairfield Inn & Suites I-10 Lafayette

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2225 NW Evangeline Thruway, Lafayette, LA 70501
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1 room 1 guest
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Fairfield Inn & Suites I-10 Lafayette
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102 Reviews from our TripAdvisor Community

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Traveler rating
    29
    21
    22
    19
    11
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28
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5
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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New York City, New York
Level Contributor
41 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Customer service is not that great. The place is clean and you have to pay for continental breakfast. I stayed here for three days. On my first day, I spent two hours in customer service because someone made a mistake during reservation and no one wanted to take responsibility.

Was this review helpful? Yes
Denise C, General Manager at Fairfield Inn & Suites I-10 Lafayette, responded to this review

Dear Marga346, Thank you very much for your feedback. I'm a little confused, however, because we don't have a continental breakfast. It's a full breakfast buffet and it's free to all of our guests. We have never charged for breakfast. I'm just wondering if this was the correct property you stayed at? I would like to find out more details... More 

Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

hotel has on-going reconstruction and renovation. staff was helpful. room's windows were sealed due to renovation and the hallways and elevator showed how aged this facility was. we stayed for a night on our way to florida. they had some phone problems and calls were not going through. hotel is just off I-10 east with lots of food choices around.

Was this review helpful? Yes
Daniel A, General Manager at Fairfield Inn & Suites I-10 Lafayette, responded to this review

Dear 602junp, Thank you so much for your feedback regarding your recent stay with us. It was a pleasure taking care of you, although I apologize that your expectations were not met. We are under new ownership as of about a month ago and I just started two weeks ago as the general manager. As you can see, we are... More 

Tierra Verde, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 13, 2015

Stopped here on July 9th for one night, close to I10 with easy access, however, all the rooms have dehumidifiers and you can smell the dampness and mildew. Had trouble with the Internet and could not get anyone to answer the front desk, took about 45mins. Woke up early the next day, all stuffed up with a headache. I was... More 

Was this review helpful? Yes 1

Travelers are raving about these Lafayette hotels

Hilton Head, South Carolina
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 30, 2015

Great hotel off the highway. The girls at the front desk were friendly and helpful, and knew the area and were able to direct us to a good late night restaurant. The hotel was quiet and clean. Recommended for your stay off I-10.

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Shreveport, Louisiana, United States
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 30, 2015

I stayed at the Fairfield Inn I-10 Lafayette on Saturday, June 27th, and was late checking in. The staff was welcoming and courteous, and gave me a room on the first floor. At that late hour, being on the first floor made a difference! The next morning, I woke late and went for some coffee to find they were out... More 

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New Orleans, Louisiana
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 27, 2015

Where do I begin? My team and I stayed here on a business trip for 2-3 days. Between all of us, we paid for 4-5 rooms. Most of us booked 2 queen bed rooms. The others rooms booked were suppose to be king with a sofa bed. The rooms that were suppose to have a sofa bed didn't! Leaving one... More 

Was this review helpful? Yes 1
Houston, Texas
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed June 17, 2015

I was expecting much more from this place considering it is under the Marriott brand. Wow! I couldn't be more disappointed. First, this location appears to be in a seedy area. I was surprised to see questionable people not too far from the hotel doing obviously questionable things, hence, the need for a security guard. Then my room itself was... More 

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Germantown, Tennessee
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 10, 2015

It's an interstate hotel, but this one is in a bad part of town. The staff was nice, but the place just feels ragged. Carpets were frayed in my room. The elevator was dirty, and there was some weird stains on the side of the bed. That's gross. The maid didn't replace my cups or coffee or the bath mat... More 

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Denise C, General Manager at Fairfield Inn & Suites I-10 Lafayette, responded to this review

I am so sorry you were disappointed with your stay. There isn't much we can do regarding the neighborhood, however, we are getting ready to update the property and your concerns regarding housekeeping will be addressed. More 

Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed May 23, 2015

Our senior group stayed at this hotel on our way to Florida. The staff was friendly and helpful. The rooms were clean and comfortable. We had a nice breakfast with a good variety. The only problem was the parking for our motor coach. If you are traveling with a large vehicle, call ahead and have the staff cone off an... More 

Was this review helpful? Yes
Denise C, General Manager at Fairfield Inn & Suites I-10 Lafayette, responded to this review

Thank you so much for your reveiw. I am very please that you and your group enjoyed your stay with us, and hope to have you back again in the future. More 

Sulphur, Louisiana
2 reviews
1 of 5 stars Reviewed May 13, 2015

Had to call front desk 3 times, go to front desk at 22;40 am to ask them to have the music and jumping from room on upper floor room over us. Basically told they couldn't do anything. So I had to go to the room where a party was going on I told them to shut it down No sleep... More 

Was this review helpful? Yes
Denise C, General Manager at Fairfield Inn & Suites I-10 Lafayette, responded to this review

I truly apologize for the experience you had while staying at our property. Please know this is not typical of our hotel. I will investigate to find out exactly what happened and why this situation wasn't handeled properly. More 

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