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All 45 Lafayette hotels

Hilton Lafayette

3.5 of 5 Hotel   |   1521 West Pinhook Road, Lafayette, LA 70503
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Ranked #19 of 45 Hotels in Lafayette
A recent review
4 of 5 stars reviewed 3 weeks ago
sonyaj68 Graham, Texas
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414 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hilton Lafayette
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Graham, Texas
Top Contributor
141 reviews 141 reviews
19 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was here for a convention. I got the impression this hotel doesn't typically have large crowds. The staff was very nice - in fact, the great staff is why I didn't just mark three stars. The elevators were slow. The guest rooms and meeting rooms were a little dated. One day they forgot to clean our room, but they... More

Was this review helpful? Yes 1
jthackston, General Manager at Hilton Lafayette, responded to this review

Thank you for your review. It was a pleasure to host your convention last week. Our staff has been sharing stories all day in regards to individual conference attendees who made an impact on them or vice versa. I sincerely appreciate the kind words regarding the staff and I will make sure and share them with the entire team. I... More

Humble/Houston TX
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Hello and wake up! I have received a wake up call at 5:10 am for every day of my stay. The first morning my phone by the bed was dead so the automated system thought I wanted to snooze so I got two more calls that morning. After reporting to the front desk, my phone was repaired but not the... More

Was this review helpful? Yes
jthackston, General Manager at Hilton Lafayette, responded to this review

Thank you for your review. Please accept my apologies for this issue regarding our wake-up call system. I have just emailed our telephone system vendor to request their assistance in this matter. I can assure you that we will continue to investigate and eliminate this very annoying, and unwelcomed call. More

Bournemouth
Contributor
19 reviews 19 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I was only here for a couple of days from England on 23/24 September and read the reviews beforehand. Yes it is dated, but they are due to commence refurbishment, yes you could smell that the room had previously been used by a smoker....some time ago though, not recently, so I can agree with all of that. And perhaps the... More

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jthackston, General Manager at Hilton Lafayette, responded to this review

Thank you for this very genuine review of the Hilton Lafayette. I enjoyed reading every part of it and I look forward to sharing these words in my meetings and training sessions for many years to come. My favorite part is how you describe our funny, chatty, "Brilliant" people. The updates to the building are coming, but the great staff... More

Houston, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

The hotel décor seemed a little dated and the plastic flowers in the room and dining area need to be thrown away. They were very old. The bed was comfortable but needed a few more pillows, or maybe king size pillows because they were standard. The shower had good pressure and was hot.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
jthackston, General Manager at Hilton Lafayette, responded to this review

Thank you for your review. I appreciate the comments regarding your good nights sleep and the great water pressure in the shower. We are anxiously awaiting our renovations to get underway this November. We will make sure that anything "dated" gets modernized and the plastic flowers will be retired. More

Reno, Nevada
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We'd been driving all day and taking side trips from NOLA. Being tired and hot this seemed like a place where we could depend on good air conditioning and a reasonable nights sleep. It was all of that. We had a river view as it appears 1/2 of the rooms must also have. Although the river and restaurant/parking lot across... More

Was this review helpful? Yes
jthackston, General Manager at Hilton Lafayette, responded to this review

Thank you for your review. It was great to hear that Lafayette was one of your side trips while visiting Louisiana. I enjoyed reading about your comfortable nights sleep in your river view accommodations. Please accept my apologies for the accident and atypical mood of our Bartender. I have shared these comments with her and I can assure you that... More

Spring, United States
1 review
3 of 5 stars Reviewed September 16, 2014

Need updating (curtains). Although a non-smoking room, there was evidence that heavy smoking had been done in the room and was very evident and not just a one time deal. Those rooms designated as smoking should be completely refurbished (carpet, drapes, bedding and fabric chairs.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
jthackston, General Manager at Hilton Lafayette, responded to this review

Thank you for your review. I apologize that your non-smoking room had evidence of a previous smoker. Our Housekeeping Team has been notified of your comments and will make a special effort to eliminate those odors. Those curtains and sheers are part of our guest room renovation that will get underway in November. During that project we will be renovating... More

1 review
5 of 5 stars Reviewed September 15, 2014

I was pleasantly surprised at how nice the hotel was, given the affordable price of this Hilton property. We checked in very late, but had no problem at the front desk. We went straight to our room and crashed. It was perfect for the quick good night's sleep we needed before hitting the road again.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
jthackston, General Manager at Hilton Lafayette, responded to this review

Thank you for your review of a recent stay at the Hilton Lafayette. I appreciate your kind words regarding our facility and I am glad that our rates were in your budget for this stay. Perhaps the next time your travels bring your through Lafayette, you can spend more time taking advantage of the offerings in our great city. More

New Orleans
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed September 13, 2014

I stayed here 4 nights on a business trip. I didn't do any research on the hotel as this was where the team lead picked for the out of town members to stay. The room was good sized, clean, with a comfortable king size bed. There was plenty of smaller pillows on the bed. I liked that there was both... More

Was this review helpful? Yes
jthackston, General Manager at Hilton Lafayette, responded to this review

Thank you for taking the time to write this detailed review of your recent stay at the Hilton Lafayette. I enjoyed reading about your experience and appreciate your comments regarding your guest room, staff interaction and Internet experience. I am glad that you noticed our renovations boards in the lobby, that project will not begin before November of this year.... More

Baton Rouge, Louisiana
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 10, 2014 via mobile

This Hilton is usually our hotel of choice when visiting Lafayette. The last several times we've been there, the elevators are ridiculously slow, people cram on just because they don't know how long they will have to wait for the next one. The internet is incredibly slow too. The hotel is in serious need of updating, everything. Also, as Hilton... More

Was this review helpful? Yes 3
jthackston, General Manager at Hilton Lafayette, responded to this review

Thank you for your review of a June stay with us. Since your stay in June we have already made several upgrades to our facility. The most important is our conversion to the Hilton/AT&T High Speed Internet platform. This upgrade was completed in August and now gives us a very reliable network with vastly improved speeds. We have also completed... More

Houston, United States
1 review
5 of 5 stars Reviewed September 10, 2014

I booked the wrong date for my hotel stay, but Monica was very accommodating and allowed us to move the date to the correct weekend. The staff did not hesitate to help in anyway possible. This location is on my list of top 10 Hilton hotels.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
jthackston, General Manager at Hilton Lafayette, responded to this review

Thank you for taking the time to write this wonderful review of your recent stay at the Hilton Lafayette. It was great to hear how Monica was able to accommodate your reservation request. I also enjoyed reading your comments about our staff in general. Helping in every way possible is what we strive to achieve. I hope we can continue... More

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Additional Information about Hilton Lafayette

Address: 1521 West Pinhook Road, Lafayette, LA 70503
Phone Number:
Location: United States > Louisiana > Lafayette
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Lafayette 3.5*
Number of rooms: 327
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Also Known As:
Hilton Lafayette Hotel Lafayette
Hilton Hotel Lafayette
Lafayette Hilton Hotel
Hilton Towers Lafayette

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