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All 46 Lafayette hotels

Hilton Lafayette

3.5 of 5 Hotel   |   1521 West Pinhook Road, Lafayette, LA 70503
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57%
Ranked #20 of 46 hotels in Lafayette
A recent review
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341 people have reviewed this hotel

Traveler rating
    73
    117
    96
    35
    20
See reviews for
61
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156
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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English first
Largo, Florida
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

There are not many full service hotels in the area and this is definitely a decent one. The staff is polite and helpful and they have a courtesy van. The hotel has a good restaurant and a relatively large lounge. The executive room is small but attended well. There is a nice walking area behind the hotel behind the hotel... More

Was this review helpful? Yes 1
Gautier, Mississippi
Top Contributor
185 reviews 185 reviews
10 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The staff was friendly and the room was decent. Great view of the river. The parking lot is huge, unlike most hotels. The bathroom was a little cramped but it sufficed. Almost everything was very clean but don't walk around your room barefoot. That goes for all hotels, I guess. The lounge on the 15th floor was nice and always... More

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Santa Maria, California, USA
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago NEW

I was treated rudely by the lady working the front desk as I was leaving. Will not stay there again. I paid 300.00 a night for a suit with a jacuzzi in the room. As it turned out the jacuzzi didn't work. As I was leaving I reported it to the front desk and she got an attitude with me.... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
jthackston, General Manager at Hilton Lafayette, responded to this review

Please accept my sincere apologies for the disappointing service and conditions of your recent stay. I know that our Front Office Manager has reached out to you with a personal email to try and discuss this matter in more detail. We know our guests deserve the best and we will use your comments as we continually evolve to best meet... More

Houston, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Stayed here on trip because friend was Hilton Honors member. Old hotel that has been there since the 80's and looks like it. Rooms have been given a facelift but not the common areas. Found dead coachroach and live wasp in my room. Hotel staff took care of immediately and they were great but there are a lot of new... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
jthackston, General Manager at Hilton Lafayette, responded to this review

Thank you for your review of a recent stay. It was great to hear how our staff handled your issue with pests. I have made Orkin aware of these comments and they will spend additional time in this area to eliminate any other concerns. We are looking forward to those "common area" renovations this summer, and I hope you will... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Stayed at the Hilton Lafayette as we were driving from New Orleans to Houston. It was a little south if I-10 but figured it was worth the extra effort since it was a Hilton. The hotel is average at best. The executive floor had a happy hour - which was nice feature, but the hotel overall seemed a little "tired".... More

Was this review helpful? Yes 1
homer, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

everything was wonderful - I have absolutely NO complaints - the location was in walking distance of a lot of food and shopping places- the view from my room was great - any questions and concerns were answered immediately - my kids had such a great time that they did not want to leave

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
jthackston, General Manager at Hilton Lafayette, responded to this review

Thank you for taking the time to write this wonderful review of your recent stay at the Hilton Lafayette. I appreciate your mentioning the convenience of our location to nearby restaurants and shopping, and it was great to hear about how much you enjoyed the view from your guest room. I am glad that our staff was able to quickly... More

Toronto On Canada
Top Contributor
100 reviews 100 reviews
29 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I am a Hilton silver Honors user and we always try to stay in Hiltons. We attempted to check in but our room wasn't ready. We went out came back and asked the doorman if the bar was open. No, not until 5PM but we could get a drink in the restaurant. Wrong! It was closed. Attempted to check in... More

Was this review helpful? Yes 1
jthackston, General Manager at Hilton Lafayette, responded to this review

Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. I appreciate your loyalty to the HHonors program, and I apologize that this recent experience did not measure up to our own high standards. Please accept my apologies for the fact that your room was not available at the time of your arrival,... More

1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

Food costs so much and it's not even good! Everything else about the place is mediocre as well! Don't buy the food or room service if you do stay here. The food also took forever to get to our room and we didn't even order that much food. Then we had to wait for the guy to bring it upstairs... More

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jthackston, General Manager at Hilton Lafayette, responded to this review

Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. I would appreciate the opportunity to discuss this matter in more detail if you would like to give me a call at the hotel. I certainly appreciate your honest input on the value and efficiency of our food service and assure you that... More

Dallas, Texas
Contributor
13 reviews 13 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Dirty, expensive and the management staff is rude and very unhelpful! This is a franchised property do don't expect "Hilton quality" rooms and service! We had an issue because of a promise made by one of their staff members but when it cam time to deliver the on site manager denied it and also sent us an email basically accusing... More

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jthackston, General Manager at Hilton Lafayette, responded to this review

Thank you for reaching out to us via TripAdvisor. Please know that your satisfaction is of the utmost importance to me, and I apologize for the mismanagement of the situation. I would certainly appreciate the opportunity to discuss this matter in more detail if you would give me a call at the hotel. More

Bush, Louisiana
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Hotel served the conference purpose as in location and available rooms. Wait staff very nice - they just need more of them and they could need a little more training. Hard to serve 200+ with limited staff. Hotel restaurant very out dated. Rooms were nice.

Was this review helpful? Yes
jthackston, General Manager at Hilton Lafayette, responded to this review

Thank you for taking the time to write a review of the recent DAR Convention at our hotel. I appreciate the kind words in regards to our staff and guest rooms. I will share your additional comments with our Food and Beverage Management Team in an effort to improve some shortcomings. We very much enjoyed hosting this conference over the... More

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Additional Information about Hilton Lafayette

Also Known As:
Hilton Lafayette Hotel
Hilton Lafayette Hotel Lafayette
Hilton Hotel Lafayette
Lafayette Hilton Hotel
Hilton Towers Lafayette
Lafayette Hilton
Address: 1521 West Pinhook Road, Lafayette, LA 70503
Phone Number:
Location: United States > Louisiana > Lafayette
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Family Hotel in Lafayette
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Lafayette 3.5*
Official Description (provided by the hotel):
The Hilton Lafayette hotel, winner of the prestigious Spirit of Hilton Award, is ideally located just minutes from downtown Lafayette, Lafayette Regional Airport, and the University of Lousiana-Lafayette off I-90.Our hotel offers convenient and easy access to Moore, Girard, and Pelican Park, as well as recreational activites at Rok Haus and Planet Ice. We also are minutes from local attractions such as the Mall of Acadiana, Zoo of Caadiana, McGee's Landing, and the TABASCO Plant. Our hotel aims to please both business and leisure travelers. Our guests can escape to their room which offers the Hilton Serenity package. Hotel amenities include outdoor pool with an 800 square foot deck, 24-hour fitness center, wireless Internet access, elegant ballrooms and conference rooms for groups of 5 up to 1200 people, and award-winning staff ready to cater your events. At the Hilton Lafayette, charming Southern hospitality and unsurpassed Hilton service await you. ... more   less 
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