Check in was friendly and very quick. The room was nice but a little tight. If I was there with my wife, it would have been stumbling time in the morning. The fitness center had a couple of treadmills, a multi weight machine, some free weights and a bench...enough to get a good workout in. The bed was exceedingly comfortable...
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I certainly appreciate your wonderful comments and have shared them with our Front Office and Housekeeping Teams.
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We were at this hotel for a few days and enjoyed it. It is an older property but kept very nice. The housekeeping staff was very nice, went up and beyond and treated us great. The rooms are nice maybe a little smaller when traveling with 2 kids and a lot of luggage. But would be nice if they had...
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Thank you for taking the time to provide these outstanding comments. I have shared your comments about our Housekeeping staff with them in our meetings this week. I am working with our owners to get those refrigerators in the rooms upon the next renovation.
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Stayed there on business and plan to do it again. The rooms were what I needed and expected from a Hilton. They were clean and the bed was comfortable.
The location is good.
It is near some of the cooler places to eat in town. T-Coon's is my recommendation for breakfast. it is a few blocks away. So is the...
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Thank you for taking the time to tell us about your recent stay at the Hilton Lafayette. You mention some of my favorite places to eat in the nearby vacinity. Hope to have you again very soon.
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I am staying for the first time, paid by my company. Nice clean rooms and good service, but the food and drink prices are a killer for the normal business traveler. I get per diem and it does not cover more than one or not even one meal. I nearly had a heart attack when told the breakfast buffett was...
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Thank you for taking the time to write a review of your recent stay at the Hilton Lafayette. I appreciate the kind words regarding the service and cleanliness of our hotel. We have made an effort to lower our food prices over this past year and purposely set our dinner prices in the cafe in the $10.95 to $18.95 range....
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Stayed in a weekend in Dec. Didnot realize (no one mentioned it when booked and checked in) that EVERY Saturday is their "Latino dance night"! We stayed on 12th floor but still heard the loud music from 1st floor ballroom at the midnight. Called front desk and was told the regular party would end at 2 am. Then the "dancers"...
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Thank you for taking the time to write a review of your recent stay at the Hilton Lafayette. I am sorry that you were inconvenienced as a result of our Saturday night Latin dance party in Maximilians Lounge. This is the first time I have ever heard of a guest hearing the music on the 12th floor of the Tower...
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This hotel has everything you need. It's clean, rooms are a nice size, good bedding, courteous staff and free WiFi in the room. At close to $200/night however, I was disappointed to find no water bottle in my room- really not a big deal but at $200/night you'd think they'd provide one....I was happy my company was footing the bill.......
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Thank you for taking the time to write such a positive review. I am sorry that your room did not have a couple bottles of water. We always place two bottles of water in our Silver, Gold and Diamond HHonors members rooms. Please sign up for this program at Hilton.com and it will be done on all future stays.
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As a Hilton Honors Gold member, I was shocked at the lack of friendly staff at this hotel. I stayed here last night and was greeted with "What's up?". I expected "Hello, are you checking in" or something similar. Now the check in was super fast, room was clean and had no real issues other than the lack of a...
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I am sorry to hear of your less than perfect experience during this visit to the Hilton Lafayette. The young people today feel that "What's Up" and "No Problem" are acceptable greetings and responses. We have been conducting specific Hilton training with our staff during the holidays to try and eliminate this type of slang. I am sorry that Bottled...
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My husband & I are in wheelchairs and have been on the road for 3 weeks staying in our favorite hotel, Hampton Inns. On our last stay we wanted a really nice hotel with room service to lounge around in. This is what we got instead:
1. Got 2 double beds instead of a king, even though my confirmation confirmed...
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I am sorry to hear that your stay was less than satisfactory. I would like to respond to some of these issues.
1. When we renovated our ADA rooms, we purposely increased our rooms with double beds due to demand, I am sorry this decision backfired in this case.
2. I have personally inspected all ADA rooms with built in...
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We stayed here for a couple of nights in September 2011 as part of a driving trip round the Southern States. It was our first visit to the US but we hope to be back before too long as we loved it!
We stayed in a lot of hotels during our two week trip, but the Hilton Lafayette is particularly...
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Great hotel. I travel 7-10 days a month and it's nice to have such a nice hotel to relax in at the end of the day!
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Thank you for writing such a wonderful review. I look forward to sharing these comments with our team.
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