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All 45 Lafayette hotels

Hilton Lafayette

3.5 of 5 Hotel   |   1521 West Pinhook Road, Lafayette, LA 70503
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55%
Ranked #19 of 45 hotels in Lafayette
A recent review
3 of 5 stars reviewed 6 days ago
llassocs Kingwood, Texas
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390 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
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English first
Baton Rouge, United States
1 review
1 of 5 stars Reviewed 3 days ago NEW

This is not the place if you want a nice mini vacation. The staff is not courteous. They will charge you $10.00 for a fridge and $10.00 for a microwave. They will argue you down like they are correct. The POOL IS HORRIBLE. No hot tub. The A/C in the rooms need to be redone. Watch when exiting on the... More

Review collected in partnership with Hilton Hotels & Resorts

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Kingwood, Texas
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Our handicapped room was ample in size to accommodate my scooter and we had a roll-in shower that was great. For a change from roll-in showers in other hotels, everything in this one worked, it had a clean seat, the water didn't run all over the rest of the bathroom, and the grab-bars were where they needed to be. There... More

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jthackston, General Manager at Hilton Lafayette, responded to this review

Thank you for you review. It was great to hear how our Accessible Room was perfect for your needs. Seldom do I receive feedback regarding the set up of these rooms and I appreciate your detailed comments. I have shared your comments regarding Alexander's with our Chef, I was disappointed to read that the great service and great drinks were... More

Hattiesburg, Mississippi
1 review
3 of 5 stars Reviewed 1 week ago

This place is still nice but way outdated. Staff are helpful, friendly and very Courteous but this place needs to be revamped very fast. I love staying at Hilton Hotels but was really let down by the outdated conditions there.

Review collected in partnership with Hilton Hotels & Resorts

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jthackston, General Manager at Hilton Lafayette, responded to this review

Thank you for your review. I appreciate the extremely kind words regarding our staff. Although the noticeable interior renovations will not start until November of this year, we have many projects underway at this time. We currently have a group cleaning the windows, brick and resealing the exterior of the building. We have another contractor installing new Air Handlers in... More

New Orleans, Louisiana
1 review
1 of 5 stars Reviewed 2 weeks ago

Stayed there recently and seriously disappointed! My room never cooled even though the thermostat was set to 60. Linens dingy and stained. Elevators extremely sloooooow and one was broken. Quicker to take the stairs 6 floors up than wait. Bathroom dirty/dingy/dark. Not enuf lighting to apply makeup and no better in room itself. Room was humid-i suppose from an inadequate... More

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jthackston, General Manager at Hilton Lafayette, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. I am sorry that your stay was negatively impacted by our efforts to make improvements to the overall product. We were installing our new High Speed Internet last week and although we made every effort to make this process seamless, I know there... More

Evansville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Hotel personnel were extremely professional and courteous. We arrived at 4am due to travel delays and the room was extended to us at no charge so we could get some rest. Thank you Hilton. I highly recommend.

Review collected in partnership with Hilton Hotels & Resorts

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jthackston, General Manager at Hilton Lafayette, responded to this review

Thank you for taking the time to write this wonderful review of your recent stay at the Hilton Lafayette. It was great to hear how our overnight staff handled your arrival and was able to extend your check out time. I am glad we were able to be a bright spot in what sounds like a very long day. I... More

Lafayette, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

When you stay at a "Hilton Hotel", you expect the best. This particular Hilton was horrible. The pillows were TOO soft and the beds were small, even for one person (they were closer to twin size than regular). I had to sleep diagonal in the bed to feel as though I was all the way in the bed. And the... More

Review collected in partnership with Hilton Hotels & Resorts

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jthackston, General Manager at Hilton Lafayette, responded to this review

Ms. Debra, I have responded to your personal email regarding this experience. I hope you have received this email and will take the time to read this very specific response. I apologize again that you were unhappy with the Brand required "down" pillows. We try to keep an inventory of a firmer foam pillow available upon request. I would also... More

Vienna, Austria
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Without being repititious, I can only agree with some of the other more recent reviews ... this seems to be a hotel which I'm sure Hilton will soon remove from it's offering ... it simply doesn't meet the most basic standards you expect from this brand ... and it seems that any investments (which are desperately needed) are few and... More

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jthackston, General Manager at Hilton Lafayette, responded to this review

Thank you for sharing this quick feedback on your recent stay with us via TripAdvisor. We are in the midst of making many of these updates at this time. We have a team here now working on the referenced infrastructure as well as a team cleaning and sealing the building exterior. Our guest room and public area renovations will start... More

2 reviews
1 of 5 stars Reviewed 3 weeks ago via mobile

Dirty floors, dirty walls, leaky bathrooms, smells like smoke on the non smoking floor, no queen beds as I was told, no ice box, no microwave, carpet down the halls is coming up and can trip over it, no a/c in the halls, everything is old and outdated. This place has no reason to charge 99.00 per night.

Was this review helpful? Yes
jthackston, General Manager at Hilton Lafayette, responded to this review

Thank you for sharing this quick feedback on your recent stay with us via TripAdvisor. It sounds like you were in house during the time that we were reworking our piping to get ready for the new chiller that arrived this morning. This project reduced our cool air in the guest corridors for about five hours but we do not... More

Houston, Texas
Contributor
19 reviews 19 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

After driving many hours we stopped here to get some rest for the next part of our travels to N.O. Wanted to stay at a casino but they were all full so we drove on to Lafayette. Nice, clean affordable and a welcome site after the drive. Nothing to complain about ...average hotel but the view of the filthy river... More

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jthackston, General Manager at Hilton Lafayette, responded to this review

Thank you taking the time to write a review of your recent stay at the Hilton Lafayette. This is certainly one occasion where the gaming in Louisiana impacted the Lafayette area. I appreciate the kind words regarding your guest room and hope that you will give us another opportunity when you can stay longer. I am sorry that our water... More

Baton Rouge, Louisiana
1 review
5 of 5 stars Reviewed 3 weeks ago

Great room for great price, room could have used a better clean. there was trash behind the night stands from other guests. But other than that it was a very nice place to stay. I will most likely stay with the Hilton in Lafayette in the future.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
jthackston, General Manager at Hilton Lafayette, responded to this review

Thank you for taking the time to write a review of your recent stay at the Hilton Lafayette. I appreciate all the kind words and look forward to your loyalty in the future. I made sure to share your comments about the debris with our Director of Housekeeping when I received your comment card from Hilton. She is outstanding at... More

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Additional Information about Hilton Lafayette

Address: 1521 West Pinhook Road, Lafayette, LA 70503
Phone Number:
Location: United States > Louisiana > Lafayette
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Lafayette 3.5*
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Also Known As:
Hilton Lafayette Hotel Lafayette
Hilton Hotel Lafayette
Lafayette Hilton Hotel
Hilton Towers Lafayette

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
The Hilton Lafayette hotel, winner of the prestigious Spirit of Hilton Award, is ideally located just minutes from downtown Lafayette, Lafayette Regional Airport, and the University of Lousiana-Lafayette off I-90.Our hotel offers convenient and easy access to Moore, Girard, and Pelican Park, as well as recreational activites at Rok Haus and Planet Ice. We also are minutes from local attractions such as the Mall of Acadiana, Zoo of Caadiana, McGee's Landing, and the TABASCO Plant. Our hotel aims to please both business and leisure travelers. Our guests can escape to their room which offers the Hilton Serenity package. Hotel amenities include outdoor pool with an 800 square foot deck, 24-hour fitness center, wireless Internet access, elegant ballrooms and conference rooms for groups of 5 up to 1200 people, and award-winning staff ready to cater your events. At the Hilton Lafayette, charming Southern hospitality and unsurpassed Hilton service await you. ... more   less 
Number of rooms
327

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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