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DoubleTree by Hilton Lafayette

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1521 West Pinhook Road, Lafayette, LA 70503 (Formerly Hilton Lafayette)
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DoubleTree by Hilton Lafayette
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525 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lockport, Louisiana
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

We were mildly concerned about the hotel after reading some of the reviews. All of our concerns were gone as we drove up. Fresh mulch adorned the entrance. There was a spot that was prepared for landscaping. A gentlemen was at the entrance, and it appeared that his sole job was to greet guests. Upon check-in, we were each given... More 

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Tyler, Texas
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The neighborhood you drive through to get to this gem is a bit rough, however once inside the hotel all is forgotten. Great welcome entrance, very nice linens, bed, tv, etc. Bar seemed nice, but did not buy a drink, great common space for hanging out, watching tv and people watching. Overall A+

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jthackston, General Manager at DoubleTree by Hilton Lafayette, responded to this review

Thank you for taking the time to write this wonderful review of a recent visit. Your comments convey the exact feelings that we were trying to accomplish when planning this renovation project. "Great Welcome Entrance " and "Great Common Space" were certainly lacking in our previous design. I also appreciate all the additional comments regarding how much you enjoyed our... More 

Level Contributor
83 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

In terms of being away on business, the stay is nice. The exterior definitely does not do it justice on the inside- stayed on 14th floor on from what I experienced- clean and comfortable. The area of town is somewhat sketchy, but not really that familiar with Lafayette- so I do not want to speak purely on perception. The staff... More 

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jthackston, General Manager at DoubleTree by Hilton Lafayette, responded to this review

Thank you for taking the time to write a review of a recent stay. I appreciate your comments in regards to your clean and comfortable guest room as well as the helpfulness of our staff. We are very fortunate to be located so close to many businesses, restaurants and retail centers. I hope you are able to return to Lafayette... More 

Dallas
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel was in the process of being changed from a Hilton to a Doubletree by Hilton. The rooms had recently been renovated and were very nice and clean. The jack hammer all day long was a little unsettling. Also, the elevators were hard to come by. Thank goodness I was on the second floor. I ordinarily like high floors,... More 

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jthackston, General Manager at DoubleTree by Hilton Lafayette, responded to this review

Thank you for your review. It was great to read your comments regarding the cleanliness of your guest room. I am happy to announce that the jackhammering is done! We still have a few small projects to complete that will have limited guest impact. These projects include landscaping and a sealing and striping of the parking lot. We are also... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

The service here is really great and its very clean. Mary Hardee is a great and hard worker. She gets along with all of the customers and works great with the other employees. She makes sure everyone is satisfied and makes sure that they are happy with the service. Out of all the hotels I've been to, I must say... More 

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jthackston, General Manager at DoubleTree by Hilton Lafayette, responded to this review

Thank you for this wonderful review of a recent experience at the DoubleTree by Hilton Lafayette. It was great to read your comments about the service, cleanliness and most importantly, Mary. She is the newest member of our Management Staff and it is great to hear such positive feedback. I hope you are able to get away and relax with... More 

Cypress, United States
1 review
5 of 5 stars Reviewed 1 week ago

I was a bit skeptical as I read reviews on booking sites, but I have zero complaints, and we will definitely be back. The front canopy cover was still being worked on but it was not a problem during our stay.

Review collected in partnership with DoubleTree by Hilton

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jthackston, General Manager at DoubleTree by Hilton Lafayette, responded to this review

Thank you for taking the time to write this fantastic review of a recent stay at the DoubleTree by Hilton Lafayette. We actually opened up the front entrance on Tuesday, June 23 and it completes the renovation of the lobby perfectly. I hope you are able to make that return visit very soon! More 

Oxford, United States
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

One of my worst Double Tree hotel stays. The hotel was doing renovations with little consideration for guests. Service was very poor. We ran out bathroom supplies the first day. No one was at the front desk to assist us. The hotel was very understaffed.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
jthackston, General Manager at DoubleTree by Hilton Lafayette, responded to this review

David, Please accept my apologies for the items mentioned in your review. Our renovation at the front entrance should be complete within the week and we look forward to sharing our completed facility with all guests. I have sent an email to your personal address on file in hopes of learning more details about your stay. More 

Oxford, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

We stayed here on a trip with our kid's soccer team. We were allowed to check in early since we drove through the night. The staff was helpful and courteous. The rooms were clean and didn't stink. Beds comfortable. Shower was great. And the unlimited cookies at the front desk was a plus. Not sure I have any reason to... More 

Review collected in partnership with DoubleTree by Hilton

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jthackston, General Manager at DoubleTree by Hilton Lafayette, responded to this review

Thank you for your review. I enjoyed reading your comments in regards to the helpful/courteous staff, clean guest room and how much you enjoyed the beds and shower. We certainly enjoyed hosting this soccer tournament and wish the weather had cooperated. You never know what might bring you back our way. We look forward to hosting you when it does. More 

Oxford, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We had a group stay here and for the price they needed to have a complimentary breakfast and there were no mirrors in the room other than the one in the bathroom. Some of the rooms had refridgerators and some did not (I did not)- that was not made clear in check in. Our view was great and the rooms... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
jthackston, General Manager at DoubleTree by Hilton Lafayette, responded to this review

Thank you for your review. I appreciate the wonderful comments in regards to your clean guest room and the view from your room. I have identified your guest room and we will replace the missing full length mirror. I am sorry that your guest room did not have a mini-refrigerator. We are installing those in every room this summer and... More 

Atlanta, Georgia
Level Contributor
57 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed 4 nights at the newly renovated Double Tree by Hilton in Lafayette, LA. Our room was immaculately clean, nice neutral décor, very comfortable beds. The lobby area was spacious. The café was only so-so. We ordered pizza delivery to have poolside one evening; another evening we went across the street to Outback for burgers since the hostess at... More 

Was this review helpful? Yes 2
jthackston, General Manager at DoubleTree by Hilton Lafayette, responded to this review

Thank you for taking the time to write this review of a recent stay. Your comments regarding the "immaculately" clean room and description of our newly renovated pool are appreciated. I was disappointed to hear about the experience at our restaurant and with our Room Attendants on the last day. I will research both items and conduct the necessary training... More 

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