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Hilton Garden Inn Lafayette/Cajundome

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2350 West Congress Street, Lafayette, LA 70506
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Hilton Garden Inn Lafayette\/Cajundome
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358 Reviews from our TripAdvisor Community

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Collierville, United States
5 of 5 stars Reviewed 2 days ago NEW

I stay at this hotel every month. The beds are super comfortable. The rooms are always impressively clean and new feeling, the staff is friendly and helpful, the workout room is very nice with lots of equipment, but my favorite thing is the breakfast chef! He is so kind and an amazing cook. Be sure to have breakfast with him.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Deborah G
Pearl, Mississippi
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

The staff is the best which makes the stay pleasant. Great little restaurant. Affordable rooms. Excellent business services. Secure property and convenient to city.The only place to stay in Lafayette!

Helpful?
Thank TERRY F F
Lafayette, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Great value for the services received! Clean room, comfortable beds, great restaurant and bar and convenient location to the Cajundome (concerts, balls, etc.). Highly recommend this hotel if you have plans at the Cajundome.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Kathy M
mobile, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

stayed for the first time and had to return the following week and I am staying at the same place and same room (1 of the last american smokers) the room was fresh and very clean a very nice step up from most of the hotels who still allow a guest to smoke. Will be staying here every time I... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank James S
HGIMelanie, Director of Sales at Hilton Garden Inn Lafayette/Cajundome, responded to this review

Dear James S, Thank you for choosing the Hilton Garden Inn Lafayette/Cajundome for both your first and your upcoming stays! We love to hear that we've provided a great experience that makes the Hilton Garden Inn your hotel choice in the Lafayette area and are thrilled to have you as our guest. Please feel free to reach out to any... More 

Houston, Tx
Level Contributor
82 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed a couple nights for business at this location. The hotel is decent, but the decor is somewhat dated. Ample parking at least during my visit. Friendly reception and front desk personnel. There is a restaurant and very small bar in the front lobby area. Plenty of space to lounge around. The breakfast was descent. They have. A make to... More 

Helpful?
Thank dbla72
HGIMelanie, Director of Sales at Hilton Garden Inn Lafayette/Cajundome, responded to this review

Dear dbla72, Thank you for staying with us, and for sharing you comments! We love receiving honest feedback from our guests and hope that the next time you are in Lafayette that you will make us your hotel of choice. Best, Melanie Shammout Director of Sales More 

Plaquemine, Louisiana
2 reviews
5 of 5 stars Reviewed 1 week ago

Hotel is nice, convenient to our place of showing. Staff was super nice. Only had a few problems. Hotel is smoke free and one room for my parents was filled with smoke. Even the blanket that was stored in the closet. Hot water was a problem for several. Another parent pulled out the sofa bed in the suite room and... More 

Helpful?
Thank Theresa4-H
HGIMelanie, Director of Sales at Hilton Garden Inn Lafayette/Cajundome, responded to this review

Dear Theresa4-H, Thank you for your feedback, we appreciate your comments! Currently our hotel does have 5 sleeping rooms that are designated as smoking rooms, but there are times when our guests do not abide by our smoking policies and smoke in our non-smoking rooms. I know how frustrating it can be to smell smoke in your room when you... More 

Saginaw, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

My daughter's wedding and reception was held at the HGI Cajun Dome. I started planning her wedding in July 2015 and Amber and Jessica were truly amazing to work with. They answered all my questions and provided options and choices to make the wedding and reception one to remember. The buffet was delicious and the bar attendant - Madelyn -... More 

Helpful?
Thank Buttercup7272
HGIMelanie, Director of Sales at Hilton Garden Inn Lafayette/Cajundome, responded to this review

Dear Buttercup7272, Thank you for choosing the Hilton Garden Inn for your daughter's wedding and reception! We were honored to be a part of the big day and thrilled to hear about your experience. At the Hilton Garden Inn we pride ourselves on providing true hospitality to our guests and your kind words are what we strive for every day.... More 

Pittsburgh, Pennsylvania
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Hilton Garden Inn Lafayette/Cajundome was an excellent choice for myself and my faculty as we attended a EMS workshop nearby. The hotel overall condition of the hotel was sparkling. The Chef at breakfast was excellent and dinner was very good. The staff at the front desk were very professional and kind. I highly recommend staying here when you are... More 

Helpful?
Thank Joann F
HGIMelanie, Director of Sales at Hilton Garden Inn Lafayette/Cajundome, responded to this review

Dear Joann, Thank you for sharing your experience at the Hilton Garden Inn Lafayette/Cajundome! We love to hear when guests have exceptional experiences, and want to thank you for taking the time to do so. We also love that you were pleased from start to finish; from the look of the hotel to the dining experience to the service at... More 

New Orleans, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

The hotel as usual was nice. Having stayed there many time before without problems. This visit I was very disappointed to the cleanliness of the room this time. I found hair in the bed and shower (not just one or two) and hair care accessories on the floor. This room could not have been cleaned.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Thomas R
HGIMelanie, Director of Sales at Hilton Garden Inn Lafayette/Cajundome, responded to this review

Dear Thomas R, Thank you for your honest review, and we apologize that we did not exceed your expectations on this visit. I have shared your comments with our housekeeping staff and hope that you will give us another chance to provide the clean room you expect from a Hilton Garden Inn. I'd love a chance to meet with you... More 

1 review
2 of 5 stars Reviewed January 1, 2016 via mobile

Condition of hotel is degrading. Air not working. Changed rooms 3 times. No one at front desk to address issues. Poor customer service and lack of knowledge of employees on duty. Better choices and value available in Lafayette. Only time we actually received attention from a

Helpful?
Thank Celeste F
HGIMelanie, Director of Sales at Hilton Garden Inn Lafayette/Cajundome, responded to this review

Dear Celeste F., We cannot apologize enough for the poor stay you experienced. Your comments have been addressed with our Front Desk and Maintenance staff. Customer service is of the utmost importance to us, so we will work diligently to ensure it does not happen again. We hope you will give us another chance to provide the experience you deserve.... More 

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