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Holiday Inn Express Hotel & Suites Lafayette

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3903 Ambassador Caffery Pkwy, Lafayette, LA 70503
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Holiday Inn Express Hotel & Suites Lafayette
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Holiday Inn Express Hotel & Suites Lafayette
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52 Reviews from our TripAdvisor Community

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Traveler rating
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    15
    10
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    6
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (52)
  • Mar-May only
    (17)
  • Jun-Aug only
    (17)
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    (6)
All months
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I have to start by saying the bathrooms are very clean. It seems like that's where we always notice if a place is dirty or not...that and if the carpets turns your socks dirty. Thankfully this place was neither. They are going through renovations (as of 6-24-15) but there wasn't much evidence of it on our floor. The rooms were... More 

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Saint Louis, Missouri
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Great check in. Room was very comfortable after driving 750 miles. First time I had a hot, fresh breakfast in a long time. Great job to the breakfast hostess. Bed was very comfortable. Room was also very clean.Would recommend staying here. Checkout was fast and efficient. Great job to management and then entire staff.

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1 review
2 of 5 stars Reviewed April 4, 2015

Check In: Pros: Girl was very Friendly and energetic. Cons: I went up to the room and I saw a Do not Disturb in the door ( I knew not to take it out and put my key...that meant the room was Occupied). Given another room (upgrade)but was told that the room was just put back in from OUT Of... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lafayette, responded to this review

Dear Shirlonda L, Thank you for your review and for enumerating the good, the bad and the opportunities to improve. It is nice to note that you found the breakfast area's cleanliness well to your liking and regarded the front desk to be friendly and energetic. Whilst we are pleased with the good comments, we truly value the negative comments... More 

Frisco, Texas
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed March 16, 2015 via mobile

The hotel is a good stop on the way to see the Tabasco factory and Jungle Gardens in New Iberia. Reasonable rates and friendly staff and guests. The only drawback was the room was on the first floor directly behind the front desk. Occasionally the staff would let the door slam during the night and what sounded like a pack... More 

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Lafayette, Louisiana
Level Contributor
51 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed March 3, 2015

Offered a cooperate discount, friendly desk service and patrons, free cookies by the elevator, clean building, grounds and room and wonderful breakfast offerings: what more could you want with this great location? Book now and return often!

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Cairns, Australia
Level Contributor
32 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed February 26, 2015

Everybody knows about the comfort, the space and cleanness of the Holiday Inn Hotels and this one it's a good sample. Spacious room with a very good bed and a complete bathroom. Definitely it is a excellent choice for short stays with the family or in a business trip.

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whitewater colorado
Level Contributor
87 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed December 14, 2014

I made a reservation as I had a business appointment (a week-long one!) just next door. This place was pretty much "as the doctor ordered" -- walking distance to my seminar, with a sumptious (well, not toooo sumptious, but more than adequate) breakfast buffet -- with enough choices that I took a muffin, some fruit, yogurt, and chocolate milk to... More 

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Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 20, 2014 via mobile

It's always best to choose Holiday Inn. Always nice and fresh. Staff were friendly. The room was very nice and spacious. Our king bed was so comfortable. Bathroom tubs paint was chipping off but no big deal. Nothing Major. Breakfast was delicious. Recommend this hotel.

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Southlake, Texas
Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed November 7, 2014

Wasn't acknowledged or greeted by hotel staff upon entrance, which is strange because most hotels, etc. are pretty good about this. Had issues with key cards three times upon checkin, but finally got resolved 30 minutes later. Hotel was clean and quiet. Beds were comfy. Breakfast was great.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lafayette, responded to this review

Dear LuvTheBeachTX, Thank you for your review. I appreciate the kind remarks regarding the clean hotel and comfortable beds. I am sorry to hear that on this occasion we failed to meet your expectation particularly with the service you received during check in and key card condition. Please accept my apologies for any inconvenience you encountered. Comments such as yours... More 

lafayette
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 20, 2014

The hotel is an older hotel, but still in great shape. The front desk staff was extremely friendly and very quick check in and check out process. Did not have any problems with my stay, the room was clean and very nice and comfy. Breakfast was great, the food was replenished and always hot and ready. Would definitely stay here... More 

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HIEOrange, Manager at Holiday Inn Express Hotel & Suites Lafayette, responded to this review

Thank you for taking the time to post a review, It was a pleasure to have hosted you recently. We are so thrilled you enjoyed your stay. We love hearing good feedback, I will share this with the other staff. And remember if your down in our area again, we love to have you back. Thank you, Jack Patel Manager More 

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