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Comfort Suites

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114 Rue Fernand, Lafayette, LA 70508
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172 Reviews from our TripAdvisor Community

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Traveler rating
    120
    39
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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There are newer reviews for Comfort Suites
See the most recent reviews
Lakeland, Florida
Level Contributor
150 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed March 22, 2015

I booked this hotel for several of my company's executives and myself. It is a nice hotel tucked away from a busy street and near several restaurants. The sales manager (Aimee) is awesome and goes out of her way to ensure the guests are comfortable and happy. The hotel is conveniently located near the main streets of Lafayette and close... More 

Was this review helpful? Yes 2
Daniel A, General Manager at Comfort Suites, responded to this review

Dear ms_monay, Thank you so much for the kind words. I'm so happy you enjoyed your visit. It was a pleasure taking care of you and your colleagues. I have shared your comments with Aimee and the rest of our Team. It's always so nice to receive positive feedback. Our staff takes great pride in delivering exceptional guest service. Thanks... More 

Washington DC
Level Contributor
152 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed January 12, 2015

There was holiday overflow at the in-law's, so we slept over at the Comfort Suites. The staff was so nice and friendly, even though they were working for the holidays. The hotel seemed pretty empty and they gave up a really big room at the end of the hallway on the top floor. We liked this spot and would stay... More 

Was this review helpful? Yes 1
San Angelo, Texas
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed January 7, 2015

Everything went very smoothly. I am a stickler for clean and everything was clean and the staff was very friendly. The breakfast was nice with helpful staff and the hotel was in general good condition. Will recommend and stay again if necessary!

Was this review helpful? Yes 1
Hickory, North Carolina
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed December 20, 2014

You are not getting the Hilton or Four Seasons BUT for the money there is very little that is wrong with this hotel. The hotel staff is friendly, the rooms are decent size and nicely furnished, the beds are quite comfortable, and the breakfast is certainly adequate. My wife and I stayed in Lafayette three nights doing touristy things (Acadian... More 

Was this review helpful? Yes 3
Redhill, United Kingdom
Level Contributor
34 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed December 7, 2014

Only stopped here for the one night, but can recommend it. The hotel is clean and tidy with seating in reception and outside. The staff were friendly & polite. The rooms were a good size and maintained to a good standard. I would use this hotel again if my travels take me to this part of the country in the... More 

Was this review helpful? Yes 1
Daniel A, General Manager at Comfort Suites, responded to this review

Dear Ross B, Thank you for taking the time to review our property. We're so pleased that you enjoyed your visit. Your kind words about our staff and cleanliness are greatly appreciated. I will definitely share the positive feedback with the rest of our Team. Have a Happy Holidays and we hope to see you again soon! More 

Abu Dhabi
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 22, 2014

This is a very nice place for the price point. Beds are good and comfortable; breakfast is on par with other similar establishments. It is located behind a Chili's and close to an Outback. They have a reception with hors d'oeuvres each Wednesday evening. Staff was very attentive and helpful. One issue: they advertise an airport shuttle, but do not... More 

Was this review helpful? Yes 1
Daniel A, General Manager at Comfort Suites, responded to this review

Dear Geezer45, I'm so glad you enjoyed your visit with us in November. We certainly strive to offer service that is on par with much more expensive hotels. It was a pleasure taking care of you. However, I do apologize about the availability of our airport shuttle on the morning of your departure. We do not staff a full time... More 

Tylertown, Mississippi
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed November 22, 2014 via mobile

This was one of the cleanest hotels I have ever been in the staff was nice, so were the rooms & the hotel in general. Great place to stay. It is a great value. The rooms are nice & big. They also have a sleeper sofa.

Was this review helpful? Yes 1
Daniel A, General Manager at Comfort Suites, responded to this review

Dear Vacationer3312, Thank you so much for the kind words about our staff and property. I will definitely share them with the rest of our Team, as they do their best to exceed our guest's expectations every day. We're so glad you enjoyed your visit. Have a Happy Holidays and we look forward to seeing you again very soon! More 

North Bay, Ontario
Level Contributor
40 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed November 8, 2014

Noting too special about the location but the hotel was great and the service from staff even better. The breakfast was one of the best we've seen and the kitchen and front desk staff were great. We were a small travel group and they hosted a welcome drink & snacks while porters took our bags to our room. Check-in and... More 

Was this review helpful? Yes
Daniel A, General Manager at Comfort Suites, responded to this review

Dear washind, Thank you so much for your feedback regarding your recent stay with us. We absolutely love taking care of tour groups such as the one you were here with a couple of weeks ago. It's an honor to share the one of a kind Cajun hospitality and cuisine with guests from around the world and is an opportunity... More 

1 review
3 of 5 stars Reviewed November 1, 2014

Looking on line at the hotel,everything look great.Upon check-in the young lady seemed like she really didn't want to be there.She did smile and checked me in,but it wasn't sincere.However I went up, to check the room. Walking in seemed fine.Looking out the window, the only view was a overgrown vacant lot. Plus it seemed to be dirt in the... More 

Was this review helpful? Yes
Daniel A, General Manager at Comfort Suites, responded to this review

Dear Hawk587, Thank you so much for your honest feedback regarding your recent stay with us. I am deeply sorry that the visit did not meet your expectations. I can assure you that the items you mentioned will most certainly be addressed with our staff. They will be used as a valuable opportunity to improve as we cannot fix things... More 

SEQUIM
Level Contributor
149 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed October 18, 2014

Stayed here for a week. Had a few issues with toilet area cleanliness. Problem were fixed, and remainder of stay was just fine. Hotel staff were extremely friendly cordial and helpful. Breakfast was substantial and staff kept me breakfast items replenished despite a very heavy customer impact. Beds were new and extremely comfortable some of the best on the trip.... More 

Was this review helpful? Yes 1
Daniel A, General Manager at Comfort Suites, responded to this review

Dear rjnjjwa, Thank you so much for your honest feedback regarding your recent stay with us. I sincerely apologize for the initial cleanliness issue you experienced, but I'm very glad that you enjoyed the rest of your week. I appreciate you bringing it to our attention so we can fix the problems going forward. We have a very high standard... More 

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