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Comfort Suites

Certificate of Excellence
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114 Rue Fernand, Lafayette, LA 70508
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Best prices for: 1 room 1 guest
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Comfort Suites
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166 reviews from our community

Traveler rating
    118
    35
    10
    2
    1
See reviews for
55
33
7
41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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    (166)
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There are newer reviews for Comfort Suites
See the most recent reviews
Abu Dhabi
Contributor
19 reviews 19 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 22, 2014

This is a very nice place for the price point. Beds are good and comfortable; breakfast is on par with other similar establishments. It is located behind a Chili's and close to an Outback. They have a reception with hors d'oeuvres each Wednesday evening. Staff was very attentive and helpful. One issue: they advertise an airport shuttle, but do not... More 

Was this review helpful? Yes 1
Daniel A, General Manager at Comfort Suites, responded to this review

Dear Geezer45, I'm so glad you enjoyed your visit with us in November. We certainly strive to offer service that is on par with much more expensive hotels. It was a pleasure taking care of you. However, I do apologize about the availability of our airport shuttle on the morning of your departure. We do not staff a full time... More 

Tylertown, Mississippi
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 22, 2014 via mobile

This was one of the cleanest hotels I have ever been in the staff was nice, so were the rooms & the hotel in general. Great place to stay. It is a great value. The rooms are nice & big. They also have a sleeper sofa.

Was this review helpful? Yes 1
Daniel A, General Manager at Comfort Suites, responded to this review

Dear Vacationer3312, Thank you so much for the kind words about our staff and property. I will definitely share them with the rest of our Team, as they do their best to exceed our guest's expectations every day. We're so glad you enjoyed your visit. Have a Happy Holidays and we look forward to seeing you again very soon! More 

North Bay, Ontario
Contributor
14 reviews 14 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 8, 2014

Noting too special about the location but the hotel was great and the service from staff even better. The breakfast was one of the best we've seen and the kitchen and front desk staff were great. We were a small travel group and they hosted a welcome drink & snacks while porters took our bags to our room. Check-in and... More 

Was this review helpful? Yes
Daniel A, General Manager at Comfort Suites, responded to this review

Dear washind, Thank you so much for your feedback regarding your recent stay with us. We absolutely love taking care of tour groups such as the one you were here with a couple of weeks ago. It's an honor to share the one of a kind Cajun hospitality and cuisine with guests from around the world and is an opportunity... More 

1 review
3 of 5 stars Reviewed November 1, 2014

Looking on line at the hotel,everything look great.Upon check-in the young lady seemed like she really didn't want to be there.She did smile and checked me in,but it wasn't sincere.However I went up, to check the room. Walking in seemed fine.Looking out the window, the only view was a overgrown vacant lot. Plus it seemed to be dirt in the... More 

Was this review helpful? Yes
Daniel A, General Manager at Comfort Suites, responded to this review

Dear Hawk587, Thank you so much for your honest feedback regarding your recent stay with us. I am deeply sorry that the visit did not meet your expectations. I can assure you that the items you mentioned will most certainly be addressed with our staff. They will be used as a valuable opportunity to improve as we cannot fix things... More 

SEQUIM
Top Contributor
139 reviews 139 reviews
48 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed October 18, 2014

Stayed here for a week. Had a few issues with toilet area cleanliness. Problem were fixed, and remainder of stay was just fine. Hotel staff were extremely friendly cordial and helpful. Breakfast was substantial and staff kept me breakfast items replenished despite a very heavy customer impact. Beds were new and extremely comfortable some of the best on the trip.... More 

Was this review helpful? Yes 1
Daniel A, General Manager at Comfort Suites, responded to this review

Dear rjnjjwa, Thank you so much for your honest feedback regarding your recent stay with us. I sincerely apologize for the initial cleanliness issue you experienced, but I'm very glad that you enjoyed the rest of your week. I appreciate you bringing it to our attention so we can fix the problems going forward. We have a very high standard... More 

2 reviews
5 of 5 stars Reviewed October 14, 2014

I had the pleasure staying at this Hotel for 3 nights and enjoyed my stay very much. Quick and easy check in each and every employee greeted you with a smile even the Housekeeping and maintenance Worker. Clean and nicely decorated rooms, great pool and outdoor seating area. Even had some complemantary finger food wednesday evening with wine for the... More 

Was this review helpful? Yes
Daniel A, General Manager at Comfort Suites, responded to this review

Dear taba52, We're so pleased you had a great stay with us. Our entire Team strives to provide service beyond our guest's expectations. It's always nice when they are recognized for their efforts. Your positive feedback is greatly appreciated. It was a pleasure taking care of you and we look forward to seeing you again very soon! More 

Florien, Louisiana
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 13, 2014

We arrived after 9 p.m. exhausted from a full day of baseball. Check in was fast and painless. The young lady was polite and professional. Our room was clean and the bed was comfortable! Breakfast area was clean and had standard hotel breakfast choices. Already booked there again for next weekend :)

Was this review helpful? Yes 1
Daniel A, General Manager at Comfort Suites, responded to this review

Dear Brandyla0, We're so glad you enjoyed your stay. It was a pleasure taking care of you! My son plays baseball so I know how exhausting those weekends can be. I will certainly pass along your kind words regarding check in, cleanliness and breakfast to the rest of our staff. Our entire team strives to provide service beyond our guest's... More 

Glasgow, United Kingdom
Top Contributor
128 reviews 128 reviews
79 hotel reviews
148 helpful votes 148 helpful votes
4 of 5 stars Reviewed October 10, 2014

This overall would and should rate 5 stars. It's a great hotel. Good standard, lovely throughout. The staff at check in ( Christina) couldn't have been more helpfull. Really high standard throughout. The one disappointing aspect was Breakfast. It was quite a poor food choice, not a lot of it about, and eating off polystyrene plates and plastic knives felt... More 

Was this review helpful? Yes 2
Daniel A, General Manager at Comfort Suites, responded to this review

Dear CelticFire, Thank you so much for your review of your recent stay with us. I am very glad you enjoyed your visit overall. Your kind words about the staff are greatly appreciated. I will certainly share them with the Team. I'm also glad you were able to take advantage of our beds and get a good night's rest. However,... More 

Memphis, Tennessee
Contributor
17 reviews 17 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 20, 2014

My two teenage daughters and I were in town to check out the University of Louisiana at Lafayette. We spent two nights and the stay was great. Rooms very clean. Hotel close to everything. Staff very friendly. Would highly recommend.

Was this review helpful? Yes 1
Daniel A, General Manager at Comfort Suites, responded to this review

Dear kmcgruder, Thank you for choosing Comfort Suites during your visit to Lafayette with your family. Your kind words about our staff and cleanliness are greatly appreciated. I hope your daughters choose UL and we get the chance to take care of you more often! More 

Friendswood, Texas
Contributor
19 reviews 19 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 16, 2014

The room was large and comfortable and most importantly clean. Despite how busy the surrounding area was the hotel was in a nice quiet spot. The only downside is there were small wire shelves instead of a bathroom counter. Overall it was a good stay.

Was this review helpful? Yes
Daniel A, General Manager at Comfort Suites, responded to this review

Dear Greg L, Thank you so much for your review. We're very happy that you enjoyed your visit overall. Your kind words about the cleanliness are much appreciated. I will certainly share with our housekeeping Team. I apologize about the lack of shelving in the bathroom. It sounds like you may have been in one of our handicap suites. Those... More 

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