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Comfort Inn & Suites

2.5 of 5
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2300 NE Evangeline Thru Way, Lafayette, LA 70501
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Comfort Inn & Suites
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Ranked #20 of 48 Hotels in Lafayette
A recent review
4 of 5 stars reviewed 2 weeks ago
NOLAmom99 New Orleans, Louisiana
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73 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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West Palm Beach, Florida
Level Contributor
4 reviews
3 hotel reviews
1 of 5 stars Reviewed 2 days ago NEW

I walked into lobby and noticed dampness in air. I went to check in and the rooms had not been cleaned yet. As I was waiting, a man was complaining about black mold in his bathroom. There are several other hotels in the area, I asked for a refund. The manager told me that it would not be a problem.

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New Orleans, Louisiana
Level Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spend Thursday night through Sunday for what turned out to be a rained out soccer tournament--so we spend A LOT of time at the hotel. As others have said it needs to be updated, getting shabby since I was last here. Heidi the day desk clerk and Tim the night desk clerk (who I remembered from my last stay... More 

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Oakland, California
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have stayed here a few times, because I liked the manager name Kim. She treated me very special and making sure you can come back in the future. Kim is an awesome manager, great personality, and good customer service. The hotel internal design is nice and clean. The hotel external is decent. The location is safe. I would highly... More 

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Kimberley E, Manager at Comfort Inn & Suites, responded to this review

Dear Love U, First off we would like to thank you for taking the time to review our hotel on TripAdvisor.com. Here at the Comfort Inn and Suites we strive to ensure that every guests has a great stay every stay!! As the Assistant Manager of the property I take pride in my career and I am so pleased to... More 

Estero, Florida
Level Contributor
139 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 stars Reviewed May 23, 2015

This is a typical Comfort Inn. Needs a little updating, looks like the hallways had not been vacuumed in weeks. Strange thing ... The only elevator is at the far end of the building near the pool. Long walk to the quiet rooms. Needed to call maintenance in the middle if the night as the battery backup on the smoke... More 

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Kimberley E, Manager at Comfort Inn & Suites, responded to this review

Dear JBK33928, First off we would like to thank you for taking the time to review our hotel on TripAdvisor! Here at the Comfort Inn and Suites we strive to ensure that all of our guests have a good stay! I will address the issues you stated in your review with the correct departments. Our hallways get vacuumed daily but... More 

Gulf Breeze, Florida
Level Contributor
108 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
2 of 5 stars Reviewed May 11, 2015

Probably won't stay here again...not the cleanest we've stayed in! Happened to pass through on a Thursday night when Beta Club of 100+ middle schoolers & inattentive parents spent the night & stayed up until midnight running in & out of room talking loudly. The hotel seems understaffed & unprepared to handle the large numbers for breakfast...

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Kimberley E, Manager at Comfort Inn & Suites, responded to this review

Dear gb7ihla, First off I would like to thank you for taking the time to review our hotel. Here at the Comfort Inn and Suites Lafayette we strive to ensure that all of our guests have a great stay. As a manager I personally worked the night of the Beta Club check in and was aware of the noise that... More 

Pasadena, Maryland
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 8, 2015

If you use the state vistor center magazine coupon and don't have great expectations, you won't be disappointed. The king bed was comfortable. Most of the staff was very friendly, but when you stay at a place with Eastern culture owners, there is a difference. The breaky was typical, somewhat above average. Surprisingly, the coffee was very good as was... More 

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Kimberley E, Manager at Comfort Inn & Suites, responded to this review

Dear Ragboat, First off we would like to thank you for taking the time to review our hotel. Here at the Comfort Inn and Suites we strive toe nsure that all of our guests have a great stay! We are pleased that you did enjoy your stay and we apologize for any expectations that we did not meet! Thank you... More 

Melbourne, Florida
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed May 4, 2015

Older hotel needs updating, requires cleaning through-out, musty. Hot bkfst. Located on access road parallel to I-49 which diminishes traffic, food, fuel may requre using I-40 since access roads are not thru-roads at this location. Would not return

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Kimberley E, Manager at Comfort Inn & Suites, responded to this review

Dear Thomas B, First off we would like to thank you for taking the time out of your busy schedule to review our hotel. Here at the Comfort Inn and Suites we strive to ensure that all guests enjoyed thier stay with us. We are sadden to hear that you will not return to our property. Here in Louisiana it... More 

Marshall
Level Contributor
82 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed April 14, 2015

We were traveling with a Gate 1 Travel tour group and spent the night in Lafayette at the Comfort Inn. It was our first stay at a Comfort Inn and we were both very pleased with the accommodations. The Inn was clean and welcoming to our group as they provided a welcome reception that was lovely. Our beds were so... More 

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Kimberley E, Manager at Comfort Inn & Suites, responded to this review

Dear Meems316, We would like to first off thank you for taking the time to review our property!! We strive daily to ensure all of our guests have a great stay like you did! We ensure all rooms are cleaned properly and inspected daily to make our guests feel like they are home when they are away! We will always... More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 23, 2015

On March 21st when I tried to check in early I got turned away twice and I was not upset but sad because we were in town for the breast cancer walk and had no where to change to go to my company crawfish boil, well still in all the lady at the front desk was nice so I just... More 

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Kimberley E, Manager at Comfort Inn & Suites, responded to this review

Dear Terence L, First off I would like to thank you for taking the time from your busy day to write a review on our hotel. Here at the Comfort Inn and Suites Lafayette we always want to ensure our guests have a great stay every stay!! We apologize that you could not check in early to change but glad... More 

alexandria va
Level Contributor
99 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed February 16, 2015

Visited Lafayette for 3 weeks. The room was almost home at the end. Friendly staff all around. Problems were solved quickly and without reminding them. Room was comfortable, breakfast was good, staff was very friendly.

Was this review helpful? Yes 1
Kimberley E, Manager at Comfort Inn & Suites, responded to this review

Dear ritch62, First off, my staff and I would like to thank you for taking the time out of our schedule to provide your feedback on our hotel! Here at the Comfort Inn and Suites we strive daily to ensure that all of our guests are happy and we are pleased to hear that you had a good stay! As... More 

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