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Wyndham Garden Lafayette

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1801 West Pinhook Road, Lafayette, LA 70508 (Formerly The Hotel Acadiana)
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Wyndham Garden Lafayette
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183 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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Dallas, Texas
1 review
1 of 5 stars Reviewed yesterday NEW

I checked in, unpacked my bags and headed for the shower. Well!!! The tub/shower handle not only didn't work it feel off when i touched it. Turn on the water it was spraying everywhere, out of the wall out of the shower message control and out of where the head was screwed on to the water supply. Was splashing all... More 

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Level Contributor
9 reviews
5 hotel reviews
2 of 5 stars Reviewed 2 days ago NEW

First off, staff were nice and did their jobs well. The linens were clean. Beds were fine. Internet worked. The issue with this hotel is the age of the property, it is in dire need of an upgrade. The hallways are yellowed, there is a distinct smell throughout the building. It looks circa 1990. There was mold under the sink... More 

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Travelers are raving about these Lafayette hotels

Houston, Texas
1 review
1 of 5 stars Reviewed 3 days ago NEW

The stay was bad... Hotel did not have internet, no TV, they couldn't make a key... Every time we needed to open the door to the room we needed someone from reception to open... The hotel charged a lot for this horrible stay

Review collected in partnership with Wyndham Hotel and Resorts

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Mesquite, Texas
3 of 5 stars Reviewed 1 week ago

There was only a trickle of water coming out of the cold water faucet in the bathroom sink. The sink in the bathroom was unusually high making it very inconvenient to use to shave and wash face.

Review collected in partnership with Wyndham Hotel and Resorts

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Chris J, General Manager at Wyndham Garden Lafayette, responded to this review

During our renovation, we have been working on many of our systems. It's unfortunate that the low water pressure affected you but please know that our current renovation will make sure that pressure is not an issue for your or other guests' next stay. The granite top bathroom furniture in the guest bathrooms are from our last renovation and in... More 

Slidell, Louisiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I was rather disappointed with the service and the property. We have stayed there quite often over the last few years, the last being in April of this year. The staff was not very responsive when our TV did not work. The air conditioner was old and extremely noisy. Had the outside temperature not been so hot we would have... More 

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes 1
Chris J, General Manager at Wyndham Garden Lafayette, responded to this review

Thank you for your loyalty and staying with us as we fully transition to Wyndham brand standards. We have recently upgraded our service with Cox Communications and went through some minor obstacles during this process. Please know that our TVs are now in working order through prompt service from Cox. The air conditioners are also an item during our renovation... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My partner and I checked in to the hotel and immediately got an argument about our reserved accomodation. We reserved a king room and the woman checking us in almost insisted we sleep in two queens instead. None of her business. I insisted on the room we reserved and went up to the room. Granted, we knew there were renovations... More 

Was this review helpful? Yes 3
Chris J, General Manager at Wyndham Garden Lafayette, responded to this review

Thank you for booking your reservation at the Wyndham Garden Lafayette. Please know that Wyndham Hotels guarantees room types when booked directly with the hotel. Reservations that are made through online agencies, such as Expedia, do not come with this guarantee. Our staff takes great pride in managing inventory with confirmations and our available rooms at the time of check... More 

San Antonio, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago via mobile

The hotel it's self is ok,rooms are bigger than most and they have refrigerators but the thing that made me like this hotel was the banquet staff,in particular the setup guy(sorry I forgot his name) but he was a joy to work with. He made sure our room was setup just how we wanted. He is very accommodating and friendly.... More 

Was this review helpful? Yes
Chris J, General Manager at Wyndham Garden Lafayette, responded to this review

Thank you for your positive review of Wyndham Garden Lafayette! We are so proud to have become part of the world's largest hotel family. Our staff is excited and pride is contagious. We will make sure to pass along your words to the banquet as we appreciate the feedback. The banquets team is happy to offer excellent service to all... More 

1 review
1 of 5 stars Reviewed June 22, 2015 via mobile

Upon check in, we found that the pool started having issues earlier in the day and would be fixed the next morning. The room "looks" decent, but smells musty and the carpet looks gross. The front desk refused to give me change for the snack machine, so bring quarters! My daughter gave up on snacks. The elevators, well avoid them.... More 

Was this review helpful? Yes
Chris J, General Manager at Wyndham Garden Lafayette, responded to this review

What a trip you experienced! Sounds like there were some challenges with your stay at our hotel, which many of the concerns are actually being addressed during our current renovation to be complete by the end of the year. Our pool is enjoyed by many and it’s unfortunate that the pump went down during your stay; the pool is now... More 

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