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The Hotel Acadiana

Hotel website
1801 West Pinhook Road, Lafayette, LA 70508 (Formerly Crowne Plaza Hotel Lafayette Airport)
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Best prices for: 1 room 1 guest
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The Hotel Acadiana
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173 Reviews from our TripAdvisor Community

Traveler rating
    37
    42
    37
    28
    29
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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Bogota, Colombia
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

Nice and practical hotel. The have Shuttle service from-to airport. It is located close to Oil&Gas Training Facilities (Well Control). It was very easy to make a reservation and check out. All Personnel including the restaurant employees were very kind and helpful. Good Cajun food in Bayou Bistro.

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 1 week ago

I've been staying at this hotel since Jan when I travel on business. Not one single time have I encountered anything that these other reviews are talking about. I've stayed on various floors and in various rooms and there hasn't been an issue what so ever. In fact, I truly enjoy this place. The rooms are comfortable and clean. The... More 

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Chris J, General Manager at The Hotel Acadiana, responded to this review

Thank you for review and your loyalty! Next time you stay with us, please ask for me or the Director of Sales as we enjoy meeting our guests. We value all of our customers and truly appreciate the repeat business. Our upcoming renovation will surely please you - stay tuned as we start this summer More 

Robbins, North Carolina
Senior Contributor
38 reviews 38 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The lobby was under construction and painting,during a cake festival. Toilet paper holder kept falling out of the counter. Water stains on ceiling. Window so water damaged you couldn't see out of it. Every surface looked as if some kind of oil was slathered on them. Toilet lid did not even fit the toilet. Too long and too narrow. Towels... More 

Was this review helpful? Yes
Chris J, General Manager at The Hotel Acadiana, responded to this review

Cake Fest was a great event for Lafayette in February this year. We are pleased that the organizers are planning it again. It sounds like you encountered a couple of challenges during your stay. Thank you for your kind comments about our restaurant, we will be sure to pass along to our Chef. Please know that we are planning major... More 

Travelers are raving about these Lafayette hotels

1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

Booked hotel for three nights and was ready to leave after I checked in. The hallway had a horrible smell of urine. The shower did not work without water shooting out the pipes. Reported to front desk they said they will make a note of it never sent anyone to fix it. To make matters worse one housekeepers stole my... More 

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Chris J, General Manager at The Hotel Acadiana, responded to this review

Thank you for choosing our hotel for your recent stay. We are addressing plumbing problems currently and apologize for the challenges you experience. Please know that we are planning major upgrades to our product, especially guest rooms, through our renovation starting this summer. I would like to speak with you directly about your phone charger, my direct line is 337-769-9401.... More 

Claremore
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

First of I was afraid to stay because of previous reviews, but this hotel is very nice! It is a tad on the expensive side but it's one of the cheapest nicest hotels I've stayed in. The rooms are exactly as pictured. there was some wear and tear on the walls/ceiling but nothing so horrible you would want to leave.... More 

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Chris J, General Manager at The Hotel Acadiana, responded to this review

Thank you for your kind words in the review of your stay at The Hotel Acadiana. It’s great to hear you enjoyed your stay and always nice to hear that my staff was “super nice and attentive”. Again thank you for your review, the staff and I appreciate your comments and look forward to the opportunity to host you again! More 

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

A month of misery paid by my employer: First, the front desk and the food at the restaurant is great (excluding the Breakfast buffet), but that is where it ends. Rooms are musty smelling and the rooms have well worn carpeting, outdated and scratched furniture, and musty / moldy smell. If you can get past that, then you are entertained... More 

Was this review helpful? Yes 2
Chris J, General Manager at The Hotel Acadiana, responded to this review

Thank you for your review of our hotel. We certainly appreciate your long term stay. Our hotel is pet friendly and our housekeeping staff is well trained to clean guests' rooms who choose to travel with their beloved mates. Our policy requires that all pets are confined in their cages appropriately so pets (cats or dogs) do not escape from... More 

Houston, Texas
1 review
5 of 5 stars Reviewed 5 weeks ago

I stay at this Hotel every time I come to Lafayette for business. Hotel has always been clean and staff has always been friendly and helpful. Restaurant has excellent food and the bar was great. I recommend this hotel to all.

Was this review helpful? Yes
Chris J, General Manager at The Hotel Acadiana, responded to this review

Thank you for your kind words in your review of The Hotel Acadiana. I will pass along your great commits regarding cleanliness, friendly and helpful staff, and the excellent food in the Bayou Bistro. Again thank you for you review, the staff and I appreciate your comments and look forward to the opportunity to host you again! More 

1 review
5 of 5 stars Reviewed 5 weeks ago

I normally frequent this hotel and every stay has been amazing, the rooms are always clean for the most part, the breakfast is always fresh and the staff is very professional. I must point out that 2 front desk staff in particular that will go above and beyond to ensure that my stay was awesome. Felicia and Jasmin has been... More 

Was this review helpful? Yes
Chris J, General Manager at The Hotel Acadiana, responded to this review

Thank you for your kind words in your review of The Hotel Acadiana. I will pass along your great commits about cleanliness, breakfast in the Bayou Bistro and the professional staff. I’m very lucky to have both Felicia and Jasmin as part of my front desk team and happy to hear they are helpful during your stay. Again thank you... More 

New Orleans, Louisiana
Senior Reviewer
6 reviews 6 reviews
3 of 5 stars Reviewed April 28, 2015

We stayed here because my husband was working on a film shooting in town. You can tell the hotel needs some TLC. Let me start by saying the beds are comfortable but they only have 3 small pillows for a king size bed.The air conditioner unit sounds like an airplane taking off which is very bad when trying to watch... More 

Was this review helpful? Yes
Chris J, General Manager at The Hotel Acadiana, responded to this review

Thank you for your comments regarding your stay at The Hotel Acadiana. We greatly appreciate you taking the time to share your experience with us. Please know that all of your concerns are being addressed during our renovation and rebranding. We do hope that if you return to Lafayette, please come back and see us. I am confident you will... More 

1 review
5 of 5 stars Reviewed April 28, 2015 via mobile

great stay the room was more than adequate. My lunch at bayou bistro was great. Sandals was loud and exciting. The front desk stuff was very polite (thanks ladies) JASMINE your hilarious. To bad I couldn't try out the pool on account of rain. :(

Was this review helpful? Yes
Chris J, General Manager at The Hotel Acadiana, responded to this review

Thank you for your kind words in your review of The Hotel Acadiana. I will pass along your great commits regarding lunch in the Bayou Bistro and the front desk staff including the hilarious JASMINE. Again thank you for you review, the staff and I appreciate your comments and look forward to the opportunity to host you again! Thank you... More 

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