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All 45 Lafayette hotels

The Hotel Acadiana

3.5 of 5 Hotel   |   1801 West Pinhook Road, Lafayette, LA 70508 (Formerly Crowne Plaza Hotel Lafayette Airport)
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47%
Ranked #37 of 45 hotels in Lafayette
A recent review
3 of 5 stars reviewed 3 days ago
blw528 Pearland, Texas
  • Reviews (128)
  • Photos (40)
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  • Room tips (29)
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128 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Pearland, Texas
Contributor
15 reviews 15 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I found this Hotel via Groupon Hotels and I had not just a second thought about staying because of the negative reviews. I even called 72 h prior to inquire about canceling my reservation but still push through with the stay. The lobby has a character to which one will notice as you come in. There's no musty smell as... More

Was this review helpful? Yes
Terry F, Director of Sales at The Hotel Acadiana, responded to this review

Thank you your comments which are deeply appreciated by management and staff here at the hotel. We are ecstatic that your stay was pleasant and that we were able to accommodate your party. I assure to you that we strive daily to improve our standard of service, internal and external appearance, and level of integrity to meet the requests of... More

Columbus, Ohio
2 reviews
2 of 5 stars Reviewed 1 week ago

I would have sent this directly to the hotel rather than posting it on the web; however, I was requested to review my experience on this website. I stayed at the Hotel Acadiana for a state-wide conference, and I was frankly disappointed in the lack of professionalism and disorganization at the front desk, and in the issues we had during... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Terry F, Director of Sales at The Hotel Acadiana, responded to this review

Thank you for your comment which is deeply appreciated by management and staff here at the hotel. We apologize for the inconveniences that occurred during your event. We are completely at fault for the miscommunication and A/V issues and management is aware of ways to prevent these issues in the future. We strive to improve our standard of service and... More

Spring, TX
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

We had reservations to stay at this hotel for a wedding in late June so when we needed to come to town for another event a couple weeks prior to the wedding, we thought we'd stay here then too. Upon arrival at the hotel we stood in line in the lobby awaiting our turn. It was around 9:30 pm and... More

Was this review helpful? Yes
Terry F, Director of Sales at The Hotel Acadiana, responded to this review

Thank you for your comments which are deeply appreciated by management and staff here at the hotel. We apologize for any inconveniences that may have occurred while visiting our property. We are constantly striving to improve our standard of service, internal and external appearance, and level of integrity to meet the demands and requests of our guests. Your satisfaction is... More

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was satisfied up until I discovered a large cockroach in the bathroom, crawling on my hair brush. I told the woman working the front desk when I checked out and she didn't seem to care. I will not stay at this hotel ever again!

Was this review helpful? Yes 2
Terry F, Director of Sales at The Hotel Acadiana, responded to this review

Thank you for your comment that is deeply appreciated by management and staff here at the hotel. We apologize for any inconveniences that may have occurred while visiting our property. I understand the issue that you were faced with and we do take blame for not handling it in the way that satisfies you. Know that we constantly strive to... More

New Orleans, Louisiana
1 review
5 of 5 stars Reviewed 2 weeks ago

The Hotel Acadiana provides an excellent value. The rooms are large and clean, the bedding is comfortable, and the staff is friendly. The hotel is located in a great location, with lots of restaurants nearby.

Review collected in partnership with this hotel

Was this review helpful? Yes
Terry F, Director of Sales at The Hotel Acadiana, responded to this review

Thank you for your comment which is deeply appreciated by hotel staff and management. We are ecstatic that your stay at our property was pleasant and comfortable. We strive daily to meet the demands and requests of our guests. We continue to improve the quality of our physical appearance, standard of service, and integrity to make sure that our guest... More

Port Arthur, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

HOT HOT HOT, hallways hot, room never cooled down, meeting room hot. They know they have a problem and have known for quite some time. The price is low for a reason !! If A/C is not a requirement then this is your kinda place. The breakfast was good and the Food and Beverage director was on top of his... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Terry F, Director of Sales at The Hotel Acadiana, responded to this review

Thank you for your comment which is deeply appreciated by hotel management and staff. We apologize for any inconveniences that you may have encountered while visiting our property. We assure to you that we strive to improve the quality of our psychical appearance, standard of service, and integrity to meet the needs and expectations of our guests. We will definitely... More

Lafayette
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Had to move rooms 2 times packing me and my sons stuff up and down the elevators!! First one the tub didn't work, 2nd one there was NO hot water!!! Was not impressed for the price! Service at the restaurant for dinner was horrible took Almost 2 hours!!

Was this review helpful? Yes 1
Terry F, Director of Sales at The Hotel Acadiana, responded to this review

Thank you for your comment which is deeply appreciated by hotel staff and management. We apologize for any inconveniences that may have occurred during your visit to our property. We assure to you that we strive to improve the quality of our physical appearance, standard of service, and integrity to meet the demands and requests of our guests. Your comment... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

AWESOME... My stay at Hotel acadiana was very pleasant one. The hotel shuttle from the airport to the hotel was a short ride. All staff there were friendly and very accommodating. So happy with my experience that I'm in negotiation for corporate rates. Thanks so much for an awesome stay!

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Terry F, Director of Sales at The Hotel Acadiana, responded to this review

Thank you for your comment which is deeply appreciated by hotel staff and management. We are ecstatic that your stay at our property was pleasant and comfortable. We are glad that you were able to utilize one of our many amenities that is offered here on property! We strive daily to meet the demands and requests of our guests. We... More

Ruston, Louisiana
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The hotel was easy to access, the staff, to include the front desk, housekeeping and restuarant were very pleasant and friendly. I stayed 3 nights and my stay was as I liked-quiet. Another plus was that there was a restaurant on the premises and plenty of other eating places near by.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Terry F, Director of Sales at The Hotel Acadiana, responded to this review

Thank you for your comment which is deeply appreciated by hotel staff and management. We are ecstatic that your stay at our property was pleasant and comfortable. We strive daily to meet the demands and requests of our guests. We continue to improve the quality of our physical appearance, standard of service, and integrity to make sure that our guest... More

Kaplan, Louisiana
1 review
2 of 5 stars Reviewed 4 weeks ago

Made reservations for a room with a Jacuzzi/Whirlpool, and asked them multiple times on phone to be sure it was a room with a Jacuzzi. When we arrived at the hotel, I asked receptionist if the room we reserved had a Jacuzzi/Whirlpool in the room. Her answer was "no". I told her that I had repeatedly asked on the phone... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Terry F, Director of Sales at The Hotel Acadiana, responded to this review

Thank you for your comment which is deeply appreciate by staff and management here at the Hotel Acadiana. We sincerely apologize for any inconveniences and miscommunications that may have occurred during your scheduled stay. I assure to you that we strive to meet the requests and demands of every guest to the best of our abilities. We understand that the... More

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Additional Information about The Hotel Acadiana

Address: 1801 West Pinhook Road, Lafayette, LA 70508 (Formerly Crowne Plaza Hotel Lafayette Airport)
Location: United States > Louisiana > Lafayette
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — The Hotel Acadiana 3.5*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
We are proud to announce the newly $10 million renovated Crowne Plaza Lafayette Airport. The Newest Upscale Hotel in Lafayette and closest Crowne Plaza to the University of Lafayette, LA (ULL) and the Lafayette Regional Airport, this historic hotel enjoys a prime Location. Located in the heart of the Oil Center our business travelers will appreciate our proximity to Baker Hughes, Chevron, Halliburton and Schlumberger. The Crowne Plaza Lafayette Airport is convenient to Lafayette General Hospital and Our Lady of Lourdes Hospital. Guests of the hotel can catch an event at the Cajun Dome, a show at the Heymann Performing Arts Center or experience historic Vermilion Ville. Looking to spice up your trip? Take a tour of the Tabasco Plant on Avery Island, just minutes away. The facilities of the Crowne Plaza Lafayette Airport offers 14,000 square feet of combined meeting, exhibit, wedding and banquet space, accommodating groups of 5-600 people. The hotel has a Crowne Meetings Director to assist you in all details of your meeting, wedding, conference, or banquet event.During your stay at the Crowne Plaza Lafayette Airport, experience our unique menu in the Bayou Bistro, relax in the outdoor tropical pool, or work out in the modern cardio fitness center. Each elegantly appointed guest room features 32 inch flat panel televisions, wet bar and free high-speed Internet. ... more   less 
Number of rooms
290

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