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All 14 Kenner hotels

Fairfield Inn Kenner New Orleans Airport

2.5 of 5 Hotel   |   1801 32nd Street, Kenner, LA 70065
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Fairfield Inn Kenner New Orleans Airport
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Ranked #9 of 14 Hotels in Kenner
A recent review
3 of 5 stars reviewed 2 weeks ago
bigdave35 atlanta
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136 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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atlanta
Contributor
13 reviews 13 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Just finished a three night stay at this direct flight path airport hotel. We have stayed here many times before. We did not have any issues with the wifi for the entire stay nor did we find or see any bugs as previous reviewers have posted. Room was clean and beds were comfortable even if they are true doubles. Toilet... More 

Was this review helpful? Yes 1
sergio b, General Manager at Fairfield Inn Kenner New Orleans Airport, responded to this review

​Mr. BigDave35, Thank you for sharing your experience at the Fairfield Inn & Suites Kenner New Orleans Airport. We appreciate your feedback and are delighted to hear that some of your stay was great but unfortunately we couldn't meet your expectations in other areas. With a spirit to serve, we take great pride in not only meeting, but exceeding all... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I stayed there for two nights recently, I was there for a funeral. In my room the coffee pot was dirty it had dry coffee inside and outside of it, the tub was filthy it looked like sand was on the bottom, there was hair in one of the beds, the wifi did not work the entire time i was... More 

Was this review helpful? Yes 1
sergio b, General Manager at Fairfield Inn Kenner New Orleans Airport, responded to this review

Dear Chal H, Thank you for taking the time from your busy schedule to share your thoughts regarding these issues that you had to encounter during your stay. I'm extremely embarrassed that something so basic had to make your experience at our hotel so uncomfortable. I can guarantee my team is very appreciative of your comments and bringing it to... More 

Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Spent two nights at the property and on the last night as I was checking email I saw a giant cockroach running across the wall. After killing it, I called the front desk and told them of my experience. The front desk rep put me in another room but the damage was done. At that point I couldn't sleep wondering... More 

Was this review helpful? Yes
sergio b, General Manager at Fairfield Inn Kenner New Orleans Airport, responded to this review

Dear solkrt, Thank you for taking the time from Your busy schedule to share your thoughts regarding your most recent stay at the Fairfield Inn and Suites New Orleans Airport. I'm extremely embarrassed that something of this nature occurred during your stay. This is most certainly an uncomfortable situation to encounter and I can assure you that we are a... More 

Washington DC, District of Columbia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 10, 2014

I was in New Orleans for Second Line Sunday and this was a perfect hotel and great rate for the weekend. The king size bedroom was very spacious with this usual amenities I'd come to expect from Marriott properties . In about a block there was a Westfield Malll with Macy, Dillard's and several mall stores. I was very hungry... More 

Was this review helpful? Yes 2
Fort Worth, Texas
Top Contributor
78 reviews 78 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed December 4, 2014

As luck would have it, we booked here for Thanksgiving weekend when our otherwise planned, more primitive accommodations turned out to be much less than complimentary. The desk staff were professional and efficient, the hotel was clean and tidy, and the breakfasts were enjoyed by all 3 of our party! We'd be happy to stay here again!

Was this review helpful? Yes 2
Melbourne
Top Contributor
52 reviews 52 reviews
30 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 22, 2014

For a high-volume hotel the Fairfield Inn had super friendly front desk personnel that were able to multi-task on the spot, very impressive. The room was pretty much standard Fairfield Inn and they really need to change out the tubs, seriously the rubber mat in the tub really dates the property and is not secure enough to be safe. The... More 

Was this review helpful? Yes 1
Pelican, Louisiana, United States
2 reviews
4 of 5 stars Reviewed November 13, 2014

My husband and I recently attended the New Orleans Saints Football game. Due to not making reservations in a timely manner, we were not able to stay in a hotel close to the Superdome. Being a Marriott frequent traveler, I began looking for properties in the vicinity with room availability. We ended up stayed in the Fairfield Inn in Kenner... More 

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Hackettstown, New Jersey
Contributor
16 reviews 16 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed November 11, 2014

We had a lot of problems with the rooms. We had to change rooms and had equipment problems. The staff was very helpful but the problems could not be solved in the moment. The staff went out of their way to make thinks better but could not.

Was this review helpful? Yes 3
JBouterieFFIK, Public Relations Manager at Fairfield Inn Kenner New Orleans Airport, responded to this review

Good Morning, Thank you for taking the time to write a review for us!! I apologize your stay was not up to par with our standards. If you wouldn't mind I would love to hear from you regarding the issues you had during your stay so that I can get a little more information. I can be messaged on here... More 

Ashburn, Va
Top Contributor
54 reviews 54 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 11, 2014

A nice family stay, in a familiar Fairfield Inn layout and environ. If you stay at Fairfield Inns, this will suit you just fine. As typical, everything was in good repair, and breakfast was excellent, hot, fresh, and filling. And if you like, there was a Cafe du Monde a block away, so out of towners like us could get... More 

Was this review helpful? Yes 1
Alamo Heights, Texas
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed October 26, 2014

My wife and I arrived after 1:00am and were very tired. The shuttle driver who was walking thru the parking lot helped us with a bag and held the front door open for us. The front desk staff quickly processed our reservation. I tried to buy a few bottles of water but the market was out. Same for diet coke... More 

Was this review helpful? Yes 2
JBouterieFFIK, Public Relations Manager at Fairfield Inn Kenner New Orleans Airport, responded to this review

Good Morning, I would like to take the time to thank you for your response and at the same time apologize that it took so long for us to respond! After reading over your review, i can assure you words cannot express how disheartening it is to hear your stay was not up to par with our standards. Please feel... More 

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Additional Information about Fairfield Inn Kenner New Orleans Airport

Address: 1801 32nd Street, Kenner, LA 70065
Location: United States > Louisiana > Kenner
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn Kenner New Orleans Airport 2.5*
Number of rooms: 106
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Also Known As:
Fairfield Inn Kenner New Orleans Airport Hotel Kenner
Fairfield Kenner
Kenner Fairfield Inn

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