Stayed one night 3/22/12. Front desk staff very friendly and helpful. The reason I gave the hotel only a 3 average was our room renovation included freshly painted meant high fumes. The first room the smell was so strong I had staff move us. The second room at first seemed better but was still so strong that night I barely... More

This hotel does sit in the flight path but, we hardly the planes.... g uess the AC noise covered it up. Well located near the airport. The staff at the desk was VERY helpful. Our room had been renovated and was was very nice.

I can't complain. The room was nice, as was the lobby area, we received a free room upgrade, actually helping them out but it was nice for us as well, I think Christopher was the bubbly and kind gentleman at the front desk, very good customer service. Breakfast was a good selection as well,

The room was clean. We had a scheduled airport pick-up but it filled up and left us waiting another 30 minutes in cold rainy weather. No help to room when we arrive. The pool and jacuzzi was under construction. No shuttle to airport prior to 5am on check out. They were nice but I will never stay here again.

I made a reservation at a good price for 3 nights then added on a night later at a higher rate. At the time I added the night, the reservationist volunteered that she would make sure we didn't have to change rooms. I checked with the desk clerk when I checked in and she confirmed and said she would take... More

My husband and I arrived very late at night and were warmly greeted by Chris, the desk clerk. He informed us that we had been upgraded from a standard room to a king suite. The suite had been recently re-decorated and was beautiful - two tvs, king bed, large bathroom, etc. We stayed there as it is near the airport.... More

Planes fly directly overhead within a couple of hundred feet. Sounds carry very easily from room to room and hallway. Breakfast OK but not great. Would not return to this hotel.

I was heading back north from New Orleans and was unable to find a place in the city for my final stay and was slightly disappointed to have to stay out by the airport. However, the efficient and pleasant check-in staff helped turn my mood around and since I was exhausted after a week of doing a service project in... More

I just file a report on the http://www.ripoffreport.com because of one of your affiliates Hotels. The reason the worst hotel experience ever. For one night my Wife and 2 kids 3 years and 10 month baby woke up at 3 in the morning to take a shower for our 6 am flight to Miami on our way to Honduras. And... More