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All 15 Kenner hotels

Fairfield Inn Kenner New Orleans Airport

2.5 of 5 Hotel   |   1801 32nd Street, Kenner, LA 70065
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Ranked #8 of 15 Hotels in Kenner
A recent review
4 of 5 stars reviewed 2 weeks ago
Geminican San Jose
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124 reviews from our community

Traveler rating
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    29
    12
    10
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29
25
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Jose
Top Contributor
89 reviews 89 reviews
15 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It's literally right outside of the New Orleans Airport, right off Hwy 10. They offer free WiFi and free continental breakfast with wide selection and variety, very decent. I like it, it's quiet and with plenty of parking. The staff is friendly too. However, it's not near the city, you must drive to get to downtown New Orleans, about 15... More

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1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed only for a few hours. Was greeted by Erica who made my check in a breeze and who had a great personality. The morning crew there was nice except when I checked out the front desk lady with red hair didn't seem like she wanted to be there as she kept looking down on her phone and wasn't really... More

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Tyler, Texas
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The worst hotel in Louisiana, seriously. If you're a fan of roaches please stay here. I also had an encounter with a night staff that was the rudest human I've ever encountered. I would've stay here again if they paid me! There's at least 10 other hotels in the area, do yourself a favor and pick one of them. The... More

Was this review helpful? Yes 1
Contributor
20 reviews 20 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 13, 2014

The staff at this hotel really helped make the stay better. I actually left my DL there without knowing it and housekeeping turned it in. They faxed it to the location I was staying at in another town and I had them overnight it (at my expense) to my home. They were life savers. The DL arrived just when they... More

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Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 8, 2014

I stayed at Fairfield Inn & Suites on the 1st week of September(possibly September 3rd if I could remember with my memory.) Coming to New Orleans my flight was delayed TWICE and you would not believe my frustration when I had to wait another night for my plane. So instead of sleeping at the airport I was referred to stay... More

Was this review helpful? Yes 1
Richard W, Manager at Fairfield Inn Kenner New Orleans Airport, responded to this review

Good afternoon, I just wanted to thank you for staying with us, and for the amazing things you said about Erica. She was so happy when she saw this response. It was a pleasure to have you here with us, and we can't wait to welcome you back!!! More

London, United Kingdom
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 2, 2014

Excellent option for a no frills stay near the airport. The hotel is basic, but the staff make it really special. Simone and Michelle were really nice on my arrival and gave me an excellent dinner recommendation at the Fisherman's Cove Seafood a few blocks away. The shuttle from the airport required a separate phone call to organise, but once... More

Was this review helpful? Yes 1
Richard W, Manager at Fairfield Inn Kenner New Orleans Airport, responded to this review

Thank you so much for the great review! We are sorry to hear about the carpet, but I assure you we are working on it. I do hope that we can welcome you back in the near future. Again, thank you so much! More

Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 30, 2014

We are here now and will only be here tonight as we cruise tomorrow but the staff so far has been phenomenal. The courtesy van arrived within 5 minutes of our call and the driver was great! He loaded our tons of luggage, chatted sports with our ten year old, and grabbed carts to get our luggage to our room.... More

Was this review helpful? Yes 1
Richard W, Manager at Fairfield Inn Kenner New Orleans Airport, responded to this review

I am so glad to see that we are meeting all of your expectations. I hope that we can continue to give you the great customer service that you deserve. Thank you so much!! We hope to see you again soon. More

Brampton
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 30, 2014

Great overnight stay for our Group of 20 on a pre-cruise stay out of New Orleans. The Hotel staff are super accommodating with their shuttle service, eliminating the need for a car rental to get to a mall or restaurant etc. Hotel is in great condition, comfortable beds and the standard breakfast offering was good. Restaurants, Esplanade Mall, within walking... More

Was this review helpful? Yes 2
Richard W, Manager at Fairfield Inn Kenner New Orleans Airport, responded to this review

Thank you so much! That was a great review, and the staff really appreciated it. I hope that we will see you again soon! More

Pensacola
Contributor
17 reviews 17 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 13, 2014

We stayed the night just one night from Pensacola to be close to the airport for a morning flight. Check in was a breeze and staff was awesome. The breakfast in the morning was fabulous. Fresh fruit and cereals, waffle maker. Also scrambled eggs and sausages and other various breakfast items. The only minor issue we had was getting the... More

Was this review helpful? Yes 1
Richard W, Manager at Fairfield Inn Kenner New Orleans Airport, responded to this review

I would like to thank you for that great review! I am sorry to hear that hot water was less than satisfactory. I have looked into this, and we have resolved the issue. Without your feedback, we would not know of these issues, so thanks again. I do hope that we can welcome you back soon! More

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 6, 2014

The hotel is standard nothing fancy...we did encounter a few issues with our stay.. upon arrival around 2am we checked in the guy at the desk assigned a room with a microwave and refrigerator..we get to the room no microwave...no refrigerator...oh my goodness! .why would he tell us that the room has these amenities when clearly they dont...anywho i notified... More

Was this review helpful? Yes 2
Richard W, Manager at Fairfield Inn Kenner New Orleans Airport, responded to this review

I am sorry to hear that your stay was not 100%. I would like to talk to you a bit more about this as well. You can contact me directly at the hotel. Again, I am terribly sorry, and I would like the opportunity to make it right for you. More

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Additional Information about Fairfield Inn Kenner New Orleans Airport

Address: 1801 32nd Street, Kenner, LA 70065
Location: United States > Louisiana > Kenner
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn Kenner New Orleans Airport 2.5*
Number of rooms: 106
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Also Known As:
Fairfield Inn Kenner New Orleans Airport Hotel Kenner
Fairfield Kenner
Kenner Fairfield Inn

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