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All 15 Kenner hotels

Fairfield Inn Kenner New Orleans Airport

2.5 of 5 Hotel   |   1801 32nd Street, Kenner, LA 70065
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Fairfield Inn Kenner New Orleans Airport

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Ranked #9 of 15 hotels in Kenner
A recent review
4 of 5 stars reviewed 2 days ago
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103 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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English first
Top Contributor
93 reviews 93 reviews
3 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Good price, clean and convenient to the airport. Many restaurant choices nearby. Part of the Marriott chain. Free breakfast and parking. Breakfast had many choices including French toast, pancakes, scrambled eggs, sausage and the everyday choices.

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Steamboat Springs, Colorado
Contributor
14 reviews 14 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

This Fairfield seems to be tucked in off the beaten track and only so-so. The maintenance in the room was fair, with the shower rod drooping and the general condition needing some updating. Staff was nice, although not overly spirited. If you take there shuttle, there is little very close to walk to for dining or refreshments. The bed was... More

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Richard W, Manager at Fairfield Inn Kenner New Orleans Airport, responded to this review

On behalf of my staff I would personally like to apologize for not exceeding your expectations. I would like to speak to you about this futher if possible. Whenever you are free please feel free to message me and we can speak more about the issues you had. More

Omaha, Nebraska, USA
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

We stayed at Fairfield before a cruise. First, I called from the airport and asked about the van. The young man took my name and phone number and said he would call me right back, I'm still waiting for the call. I finally called again, he said he was so busy and hadn't gotten around to it. The van came... More

Was this review helpful? Yes
Andrew W, Manager at Fairfield Inn Kenner New Orleans Airport, responded to this review

I do apologize for your experience with us. I would love to speak to you about this further. Again, I do apologize, and I look forward to speaking to you more about this. Richard White Operations Manager 504-443-9800 More

Norman, Oklahoma
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Standard Fairfield, good staff for breakfast, hotel is on the north side of the flight pattern, it's not their fault the airport noise is loud. For other travelers if that is an issue, go elsewhere. Improved communication is required by front desk staff - I'm platinum for life and was surprized when I entered my room it was an ADA... More

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Richard W, Manager at Fairfield Inn Kenner New Orleans Airport, responded to this review

On behalf of my staff and my agents working that night I would like to apologize. Depending on when you had arrived it may have been our last room available which is no excuse because, as a platinum we should have blocked you for a room without ADA necessities. If you would like to reach out to me I'd be... More

Colorado Springs, Colorado
Top Contributor
97 reviews 97 reviews
22 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here after flying in to catch a cruise ship the next day. This was very near to the airport and to many restaurants. The staff members were very helpful and allowed our group to spend time in the lobby/breakfast area until late in the evening. They also set up a shuttle service for us to get to the... More

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Richard W, Manager at Fairfield Inn Kenner New Orleans Airport, responded to this review

Thank you for your compliments about our staff! We hope to see you again should you choose to visit the area! If you have any other comments please feel free to reach out to me and again thank you for choosing us at the Fairfield Inn and Suites Kenner! More

Atlanta, GA
Top Contributor
69 reviews 69 reviews
56 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed March 1, 2014

A disappointing overnight stay while in the area. Walked into the first room I was given to the sound of a running toilet and a dead cock roach in the corner of the bathroom. I was given another room, but from that point I did not have a good feeling about anything being clean. The facility is old, but has... More

Was this review helpful? Yes 1
Richard W, Manager at Fairfield Inn Kenner New Orleans Airport, responded to this review

On behalf of myself, and our staff, I would like to apologize for your experience here at our hotel. I would like to speak to you further about this if possible. Again, I do apologize, and I look forward to hearing back from you. Sincerely, RICHARD WHITE Operations Manager Fairfield Inn and Suites Kenner LA richard.white@transinns.com 5044439800 More

Hattiesburg, Mississippi
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 19, 2014

Though I've honestly never been a big fan of Fairfield Inns due to the rather economy amenities, my wife and I had a great experience at the Kenner location as a quick overnight stay prior to an early morning flight. The hotel is very conveniently located to the New Orleans airport, and we were able to utilize the hotel's $40... More

Was this review helpful? Yes 1
Richard W, Manager at Fairfield Inn Kenner New Orleans Airport, responded to this review

Thank you so much for your kind words. Hopefully we can welcome you back in the near future! Again, thank you for choosing to stay with us. Sincerely, RICHARD WHITE Operations Manager Fairfield Inn and Suites Kenner LA richard.white@transinns.com 5044439800 More

Indianapolis
Top Contributor
64 reviews 64 reviews
58 hotel reviews
166 helpful votes 166 helpful votes
4 of 5 stars Reviewed February 17, 2014

I spent one quick night at the MSY Fairfield Inn before my early AM flight. The hotel was easy to find and parking was no problem. Also, access to the airport and local restaurants was convenient. Breakfast was adequate and Wi-Fi was fast. I would definitely stay here again. Something to keep in mind…..I am Platinum. When I arrived, I... More

Was this review helpful? Yes 1
Richard W, Manager at Fairfield Inn Kenner New Orleans Airport, responded to this review

I would like to thank you for choosing to stay with us. I would also like to apologize for the miscommunication from our staff. I don't think it was a matter of being "sold out" as much as us not having a room to upgrade you to. We would love the opportunity to welcome you back soon, and hopefully we... More

Springfield, Illinois
Contributor
20 reviews 20 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 9, 2014

This Fairfield is in an excellent location as it is only about 2 miles from the airport and has transportation to and from the airport. It is only about 13 miles from the Port of New Orleans if you are going on a cruise as we were when we stayed there. There is a flat fee if you want to... More

Was this review helpful? Yes 2
Richard W, Manager at Fairfield Inn Kenner New Orleans Airport, responded to this review

Thank you so much for your kind words, and thank you for choosing to stay with us. We look forward to welcoming you back in the near future! More

Maryville, Tennessee
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 20, 2014

Stayed here for a couple nights in January for the Sugar Bowl. Only about 20 minutes from the Superdome. Shuttle runs 24/7 and goes to the airport and a 3 mile radius of the hotel. So they can take you anywhere! Also, nice local restaurant/bar right next to the hotel. Very clean and quiet!

Was this review helpful? Yes 2
Richard W, Manager at Fairfield Inn Kenner New Orleans Airport, responded to this review

Thank you for your kind review! We would love to welcome you back in the near future. If you have have any questions, or if you need recommendations for anything in the area, please feel free to contact us. Have a great day! More

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Additional Information about Fairfield Inn Kenner New Orleans Airport

Also Known As:
Fairfield Inn Kenner New Orleans Airport Hotel Kenner
Fairfield Inn Kenner New Orleans Airport Hotel
Fairfield Inn Kenner
Fairfield Kenner
Kenner Fairfield Inn
Kenner Fairfield
Address: 1801 32nd Street, Kenner, LA 70065
Phone Number:
Location: United States > Louisiana > Kenner
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Kenner
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn Kenner New Orleans Airport 2.5*
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