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Country Inn & Suites By Carlson, New Orleans Airport, LA

#1 of 14 Hotels in Kenner
Certificate of Excellence
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1501 Veterans Memorial Blvd, Kenner, LA 70062 (Formerly Airport Inn; Wingate Inn)
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Country Inn & Suites By Carlson, New Orleans Airport, LA
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Country Inn & Suites By Carlson, New Orleans Airport, LA
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237 Reviews from our TripAdvisor Community

Traveler rating
    114
    63
    32
    13
    15
See reviews for
71
39
16
71
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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    (237)
  • Mar-May only
    (81)
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Baton Rouge, Louisiana, United States
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed here one night before our flight. Very nice rooms. Comfortable bed. Kids loved the pool. Only small negatives were the little restaurant was pretty pricey for the quality of food. It wasn't horrible but it wasn't very good. We loved having a shuttle bring us to the airport although they squeezed 7 people with 10 suitcases in a small... More 

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Dubach, Louisiana
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 1 week ago

Each time my husband & I fly out of New Orleans we stay at this hotel. They have friendly staff who are always courteous & helpful. The rooms are spacious & clean & they have one of the best breakfasts of any hotel we've ever stayed at. This hotel also has an exceptional airport shuttle service that will take you... More 

Was this review helpful? Yes 1
Carterville, Illinois, United States
1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

First of all, the photos of the beautiful wooden staircase in the lobby, exterior of the building, and waterfall pool are all false. There isn't a staircase at all. Is this photo even the same hotel exterior? And, the waterfalls were not working and were replaced with a white scum on the tile where they should have flown. FALSE ADVERTISING...... More 

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GM_CountryInnonline, Manager at Country Inn & Suites By Carlson, New Orleans Airport, LA, responded to this review

Thank you for sharing your experience regarding your recent stay. Your feedback is important in our continuous drive for excellence. I am concerned to read that we have left you with a less than memorable experience. Yes, you did notice that some of our key features are no longer. We started renovations early June to make way for some significant... More 

Deville
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I was EXTREMELY impressed with this hotel!!! The staff was super friendly and helpful!! The room was nice and big!!!! The pool was very clean!!! It was a very quiet and family friendly place!!! I will be staying here again!!!

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