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All 14 Kenner hotels

Sleep Inn New Orleans Airport

2.0 of 5 Hotel   |   2830 Loyola Dr, Kenner, LA 70062 (Formerly Motel 6 New Orleans Airport)
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Ranked #10 of 14 Hotels in Kenner
A recent review
4 of 5 stars reviewed 4 weeks ago
rockiesfan2013 Denver, Colorado
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126 reviews from our community

Traveler rating
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    37
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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St. Peters, Missouri
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

ATTENTION CARNIVAL CRUISERS...This by far was the worst hotel I have ever stayed at. The hotel was old and dirty. They lost our reservation and placed us in what they called a king suite and it was disgusting. Made our family sleep on a pull out with dirty sheets. The whole experience was repulsive. I complained to the staff there... More 

Was this review helpful? Yes 2
Marcus R, General Manager at Sleep Inn New Orleans Airport, responded to this review

The details of any story are what make the story, and they allow the hearers or readers of the story to understand the documented situation. Many very important details are missing here. Therefore, this story is grossly incomplete. In reference to myself being rude, hardly! You found me rude because you are disrespectful. I am not a fan of people... More 

Denver, Colorado
Contributor
12 reviews 12 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We arrived late at night, left early 3 nights later: free airport shuttle worked well; hotel was clean, nothing fancy; very friendly and helpful staff; good breakfast and wifi; reasonable price, sufficient parking; hotel location next to interstate (which we had looked for); plenty of eateries and gas stations near the hotel

Was this review helpful? Yes
Marcus R, Manager at Sleep Inn New Orleans Airport, responded to this review

I am very happy that we were a source of refreshment for you after you braved a storm. Thank you for sharing! More 

San Antonio, Texas, United States
Contributor
15 reviews 15 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

After a harrowing experience at another hotel, Sleep Inn offered the tranquility I sorely needed: A clean, safe, and comfortable environment. Didn't wake up in time to experience breakfast or any of the other amenities. Air conditioner fixture was cracked and did not look good cosmetically, but still worked. Otherwise, no complaints.

Was this review helpful? Yes
Marcus R, Manager at Sleep Inn New Orleans Airport, responded to this review

We are delighted that you found us to be what you needed when you needed us most. Thank you so much for sharing! More 

New Orleans, Louisiana
Top Contributor
124 reviews 124 reviews
63 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is decent and has a lot going for it, but everywhere you look, something's off. It's minor things such as socket coverings with a gap, Bedspread wrinkled, paint splatters in elevator and looks uncleaned, wood not finished, entrance way not quite leveled and covered with a well worn rug, etc. Lots of little things the discerning eye notices,... More 

Was this review helpful? Yes 1
Marcus R, Manager at Sleep Inn New Orleans Airport, responded to this review

Angela: Thank you for your comments. Details are important. They truly "write" and tell the story. We will get to work! Come back to see us. More 

Duson, Louisiana
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 15, 2014

This hotel was a motel 6 before Katrina... closed for a couple of years, then reborn a Sleep Inn. So, the rooms are small, but now very stylish. The breakfast is modest but I found things to eat. We were in town for an event and home was west the next morning so this was a perfect place to stay... More 

Was this review helpful? Yes
Marcus R, Manager at Sleep Inn New Orleans Airport, responded to this review

I am simply delighted with your comments. Thank you so much for taking the time. You are without question appreciated for recognizing that we strive to be perfect at serving others. More 

Muang Sing
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 13, 2014

This is a good place to spend the night near the airport. The staff is very helpful. The room was clean and comfortable. The air conditioner was loud and helped to block the noise from the nearby freeway. The bed was comfortable and we slept well. There was a good selection of breakfast foods. They took us to the airport... More 

Was this review helpful? Yes
Marcus R, Manager at Sleep Inn New Orleans Airport, responded to this review

I like that word "value". Thank you so much for using it, adding value to what we offer in a physical way and that which is not tangible: Service. Your touching on these points is invaluable to us. It makes us feel like we are doing exactly as we ought to be. Thank you. More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 23, 2014

Small room,with a weird circular thing that juts out into the room. Room smells had to frebreeze it. Fiberglass showers slick and slippery. Carpets patched in places, splitting at seems and pulling away from the wall. Very small bathroom. Not a good Sleep Inn. It's on need of a renovation.

Was this review helpful? Yes 2
Marcus R, Manager at Sleep Inn New Orleans Airport, responded to this review

Well, I am certainly unhappy that your visit was not to you liking and expectation. Though I do not agree with your comments, I do respect your perception. In this business, perception is reality, and we truly do not like obscurring the vision of our guests to see the reality that we strive to deliver dailly--outstaning customer service in a... More 

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 20, 2014

First things first: the front desk allowed me to check in 3 hours before the original check-in time so major points here. I ate the breakfast on the first day and didn't even bother to go down on the next days: not good. The internet only worked in the bathroom and was really intermitent. The room is small but the... More 

Was this review helpful? Yes 1
Marcus R, Manager at Sleep Inn New Orleans Airport, responded to this review

I want to thank you for your time and comments. Admittedly, I am frowning at the comment in regards to cleanliness. I need you to come back and do a coach and counsel with me and the housekeeping staff. We need to know exactly where we missed the mark and cover this issue for you and others. When may we... More 

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed September 1, 2014

Called for the shuttle when we arrived, desk clerk gave very clear directions to the pick-up point for the shuttle. The room was very clean and comfortable everything worked. Enjoyed the breakfast all the normal plus cooked to order omelets. Desk clerk call a taxi for us, would be nice if they had a shuttle to the port (even if... More 

Was this review helpful? Yes 1
Sydney, Australia
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 19, 2014

Having a rental car I was advised to return it the night before for they have a shuttle service to the airport. However, I found out that they only do trips on the hour and had to wait 15 mins to take a taxi, even though the driver was there. Waste of time, money and patience. Very disappointed.

Was this review helpful? Yes 1
Marcus R, Manager at Sleep Inn New Orleans Airport, responded to this review

As of October 1, 2014, this hotel is under new management. Things are different now. Our goal and primary focus is our guests. There is no deliberate waiting handed to guests. We are prompt and attentive. Try us now. More 

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Additional Information about Sleep Inn New Orleans Airport

Address: 2830 Loyola Dr, Kenner, LA 70062 (Formerly Motel 6 New Orleans Airport)
Phone Number:
Location: United States > Louisiana > Kenner
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sleep Inn New Orleans Airport 2*
Number of rooms: 120
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Also Known As:
Sleep Inn New Orleans Airport Hotel Kenner
Motel 6 Kenner
Motel Six Kenner
Kenner Motel Six
Kenner Motel 6

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