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Doubletree by Hilton Hotel New Orleans Airport

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2150 Veterans Memorial Boulevard, Kenner, LA 70062
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Doubletree by Hilton Hotel New Orleans Airport
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Doubletree by Hilton Hotel New Orleans Airport
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407 reviews from our community

Traveler rating
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    60
    42
    19
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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    (407)
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Walnut Cove, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

The Double Tree New Orleans Airport is a great experience for the value. The staff are extremely friendly and efficient. It is an easy shuttle to the airport. The rooms are large, clean, and the furnishings in good condition. The floors are quiet and the physical location in relation to the airport limits overall noise.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
weylan, General Manager at Doubletree by Hilton Hotel New Orleans Airport, responded to this review

Please accept my sincere thanks for taking the time to post a review on TripAdvisor about your most recent stay. It is really important to us to know that we're performing up to the standards that we set for ourselves and most importantly to yours. I'm glad that you enjoyed your stay here and hope that you will allow us... More 

Grantham, New Hampshire
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We were flying in to New Orleans to take a cruise. The staff was very friendly and helpful. They had cabs ready in the morning to get us to the port. The bed and pillows were so comfortable. My husband and I both commented on the great night's sleep we had. We had the breakfast buffet. It was basic, but... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
weylan, General Manager at Doubletree by Hilton Hotel New Orleans Airport, responded to this review

Thank you so much for taking the time to comment on TripAdvisor about your most recent stay and especially to provide such kind remarks about the service you received. I'm glad that we had the opportunity to host you during your visit and that you both enjoyed a great night’s sleep. We appreciate your business and look forward to serving... More 

Jacksonville, Florida
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Older property, but seemed well maintained. Rooms were comfortable and fairly clean. Staff was not terribly friendly on the phone, but exceptionally friendly and helpful in person. Convenient to the airport. Heard a plane or two taking off, but otherwise pretty quiet. Hotel restaurant leaves much to be desired both in quality (low) and price (high). Fortunately there are a... More 

Was this review helpful? Yes 2
weylan, General Manager at Doubletree by Hilton Hotel New Orleans Airport, responded to this review

Thank you for taking the time to provide your feedback about your most recent stay by posting on TripAdvisor. Such feedback is extremely helpful to us and will allow us to focus on the concerns you noted in an effort to improve our product for our guests. Thank you once again for bringing those issues to my attention and I... More 

Ventress, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I did not check anything lower than 10- very satisfied because We were More than Satisfied. I forgot some clothing items in our room when we left, I phoned the hotel to let them know. Anna went out of her way to have the items located by housekeeping, then placed them in the front office so that my mother (who... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
weylan, General Manager at Doubletree by Hilton Hotel New Orleans Airport, responded to this review

Thank you so much for taking the time to comment about your most recent stay and especially to provide such kind remarks about the service you received from Ana and the rest of our staff. I'm glad that we had the opportunity to host you during your visit. We appreciate your business and look forward to serving you again. Sincerely,... More 

Kenner, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This is an excellent hotel to debrief before you head out to the Gulf of Mexico. CAble, fitness center, cozy and clean rooms. They provide you with a warm cookie upon arrival however, if you are concious about your waistline they also have fresh fruits available.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
weylan, General Manager at Doubletree by Hilton Hotel New Orleans Airport, responded to this review

Thank you so much for taking the time to comment about your most recent stay and especially to provide such kind remarks about the service you received. I'm glad that we had the opportunity to host you during your visit and that you enjoyed the warm cookie at check-in. We appreciate your business and look forward to serving you again.... More 

New Orleans, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We've stayed at this hotel several times and love it. Staff are friendly and helpful, property is very nice. We stay when flying in out of the NO airport and love the "park and fly" option. Used a junior suite this time and loved it.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
weylan, General Manager at Doubletree by Hilton Hotel New Orleans Airport, responded to this review

Please accept my sincere thanks for taking the time to post a review on TripAdvisor about your most recent stay. It is really important to us to know that we're performing up to the standards that we set for ourselves and most importantly to yours. I'm glad that you enjoyed your stay here and look forward to serving you again... More 

Little Rock, Arkansas
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Beds were very comfortable, location was convenient, cookies were delicious, parking was easy, and David (or maybe Robert) of the catering team [who worked the Friday, March 27, 2015 Banquet/Dinner that my fraternity held] was extremely attentive to the needs of my family and I, and for that I am truly thankful.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
weylan, General Manager at Doubletree by Hilton Hotel New Orleans Airport, responded to this review

Thank you so much for taking the time to comment about your most recent stay and especially to provide such kind remarks about the service you received. I will share your comments with David . I'm glad that we had the opportunity to host you during your visit. We appreciate your business and look forward to serving you again. Sincerely,... More 

Lake Charles LA
Senior Contributor
31 reviews 31 reviews
24 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife was very pleased with her stay and would stay there again when picking up and dropping off family from the airport. She was happy with the proximity to her destination yet still close enough to go do a little sight seeing.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
weylan, General Manager at Doubletree by Hilton Hotel New Orleans Airport, responded to this review

Thank you for taking time to post your comments. I was happy to see that your wife enjoyed her most recent stay. It was a pleasure to serve her and I hope that we can do so again very soon. Sincerely, Weylan Rhame General Manager More 

Newellton, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 31, 2015

The staff of the Doubletree was extremely helpful in all aspects of my stay and very friendly in their manner and behavior. Even though it is close to the airport I was never disturbed by the noise of palnes taking off or landing.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
weylan, General Manager at Doubletree by Hilton Hotel New Orleans Airport, responded to this review

It was wonderful to read such nice comments about your most recent stay - I will be sure to pass them along to the rest of the staff. Thank you very much for taking the time to provide the feedback. It was our pleasure to serve you and I hope you will allow us the opportunity to do so again... More 

New Orleans, United States
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 29, 2015

I had to stay at this Hilton for a business function within the Hotel and was pleasantly surprised. My room was very comfortable and quiet. The staff was super friendly and professional. And they have warm cookies 24/7

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 3
weylan, General Manager at Doubletree by Hilton Hotel New Orleans Airport, responded to this review

Please accept my personal thank you for taking the time to post a review about your most recent stay with us. I'm glad that you enjoyed your stay along with the warm cookies. We appreciate your business and look forward to serving you again. Sincerely, Weylan Rhame General Manager More 

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