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Doubletree New Orleans Airport

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2150 Veterans Memorial Boulevard, Kenner, LA 70062
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Doubletree New Orleans Airport
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Doubletree New Orleans Airport
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405 reviews from our community

Traveler rating
    144
    140
    60
    42
    19
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168
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Jacksonville, Florida
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Older property, but seemed well maintained. Rooms were comfortable and fairly clean. Staff was not terribly friendly on the phone, but exceptionally friendly and helpful in person. Convenient to the airport. Heard a plane or two taking off, but otherwise pretty quiet. Hotel restaurant leaves much to be desired both in quality (low) and price (high). Fortunately there are a... More 

Was this review helpful? Yes 1
weylan, General Manager at Doubletree New Orleans Airport, responded to this review

Thank you for taking the time to provide your feedback about your most recent stay by posting on TripAdvisor. Such feedback is extremely helpful to us and will allow us to focus on the concerns you noted in an effort to improve our product for our guests. Thank you once again for bringing those issues to my attention and I... More 

Ventress, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I did not check anything lower than 10- very satisfied because We were More than Satisfied. I forgot some clothing items in our room when we left, I phoned the hotel to let them know. Anna went out of her way to have the items located by housekeeping, then placed them in the front office so that my mother (who... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
weylan, General Manager at Doubletree New Orleans Airport, responded to this review

Thank you so much for taking the time to comment about your most recent stay and especially to provide such kind remarks about the service you received from Ana and the rest of our staff. I'm glad that we had the opportunity to host you during your visit. We appreciate your business and look forward to serving you again. Sincerely,... More 

Kenner, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This is an excellent hotel to debrief before you head out to the Gulf of Mexico. CAble, fitness center, cozy and clean rooms. They provide you with a warm cookie upon arrival however, if you are concious about your waistline they also have fresh fruits available.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
weylan, General Manager at Doubletree New Orleans Airport, responded to this review

Thank you so much for taking the time to comment about your most recent stay and especially to provide such kind remarks about the service you received. I'm glad that we had the opportunity to host you during your visit and that you enjoyed the warm cookie at check-in. We appreciate your business and look forward to serving you again.... More 

New Orleans, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We've stayed at this hotel several times and love it. Staff are friendly and helpful, property is very nice. We stay when flying in out of the NO airport and love the "park and fly" option. Used a junior suite this time and loved it.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
weylan, General Manager at Doubletree New Orleans Airport, responded to this review

Please accept my sincere thanks for taking the time to post a review on TripAdvisor about your most recent stay. It is really important to us to know that we're performing up to the standards that we set for ourselves and most importantly to yours. I'm glad that you enjoyed your stay here and look forward to serving you again... More 

Little Rock, Arkansas
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Beds were very comfortable, location was convenient, cookies were delicious, parking was easy, and David (or maybe Robert) of the catering team [who worked the Friday, March 27, 2015 Banquet/Dinner that my fraternity held] was extremely attentive to the needs of my family and I, and for that I am truly thankful.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
weylan, General Manager at Doubletree New Orleans Airport, responded to this review

Thank you so much for taking the time to comment about your most recent stay and especially to provide such kind remarks about the service you received. I will share your comments with David . I'm glad that we had the opportunity to host you during your visit. We appreciate your business and look forward to serving you again. Sincerely,... More 

Lake Charles LA
Senior Contributor
30 reviews 30 reviews
23 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife was very pleased with her stay and would stay there again when picking up and dropping off family from the airport. She was happy with the proximity to her destination yet still close enough to go do a little sight seeing.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
weylan, General Manager at Doubletree New Orleans Airport, responded to this review

Thank you for taking time to post your comments. I was happy to see that your wife enjoyed her most recent stay. It was a pleasure to serve her and I hope that we can do so again very soon. Sincerely, Weylan Rhame General Manager More 

Newellton, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The staff of the Doubletree was extremely helpful in all aspects of my stay and very friendly in their manner and behavior. Even though it is close to the airport I was never disturbed by the noise of palnes taking off or landing.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
weylan, General Manager at Doubletree New Orleans Airport, responded to this review

It was wonderful to read such nice comments about your most recent stay - I will be sure to pass them along to the rest of the staff. Thank you very much for taking the time to provide the feedback. It was our pleasure to serve you and I hope you will allow us the opportunity to do so again... More 

New Orleans, United States
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I had to stay at this Hilton for a business function within the Hotel and was pleasantly surprised. My room was very comfortable and quiet. The staff was super friendly and professional. And they have warm cookies 24/7

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
weylan, General Manager at Doubletree New Orleans Airport, responded to this review

Please accept my personal thank you for taking the time to post a review about your most recent stay with us. I'm glad that you enjoyed your stay along with the warm cookies. We appreciate your business and look forward to serving you again. Sincerely, Weylan Rhame General Manager More 

thornton,co, United States
2 reviews
3 of 5 stars Reviewed 4 weeks ago

hotel is getting a little old. location is getting close to the commercial area. one advantage, it is close to the airport and a rental facility is next door. I could not believe that there was no so much a smidgen of breakfast(complimentary) available. I do not care about a warm cookie.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
weylan, General Manager at Doubletree New Orleans Airport, responded to this review

Thanks so much for posting your review. Taking time from your busy schedule to share your experience is valued and appreciated. Such feedback is extremely helpful to us and will allow us to focus on the concerns you noted in an effort to improve our product for our guests. We want you as our guest and are hopeful that you... More 

DFW, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I am not usually a fan of "airport" hotels. This Doubletree proved to be an exception to the rule. The staff was delightful, pleasant and accommodating. The food was good and the breakfast buffet is bountiful. My room was spotless, comfortable and surprisingly quiet. I highly recommend and will stay here again.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
weylan, General Manager at Doubletree New Orleans Airport, responded to this review

Thanks so much for posting your review. Taking time from your busy schedule to share your experience is valued and appreciated. I’m glad to see that you enjoyed your stay and look forward to hosting you again in the future when you travels bring you back to the “Big Easy”. Sincerely, Weylan Rhame General Manager More 

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