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All 15 Kenner hotels

Doubletree New Orleans Airport

3.5 of 5 Hotel   |   2150 Veterans Memorial Boulevard, Kenner, LA 70062 (Formerly Radisson Hotel New Orleans Airport)
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68%
Ranked #5 of 15 Hotels in Kenner
A recent review
5 of 5 stars reviewed yesterday
Margaret C MEMPHIS
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324 reviews from our community

Traveler rating
    113
    107
    47
    39
    18
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61
48
26
134
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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MEMPHIS
1 review
5 of 5 stars Reviewed yesterday NEW

This was a great stay. Loved the location right off of I10 and easy to access. This was a first time stay and will stay again. Did not use the pool but the pool area was very nice and looked very inviting. The staff was friendly and very helpful. Easy parking and parking lot was patrolled by the local police... More

Review collected in partnership with DoubleTree by Hilton

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Madison, MS, United States
1 review
2 of 5 stars Reviewed yesterday NEW

A lot of people standing around doing nothing. Room smelled like a car air freshener on steroids. Impossible to get cold water out of any of the fixtures. No statement under my door in the AM and when I called that night to have one emailed I was told I had to provide the last four digits of the credit... More

Review collected in partnership with DoubleTree by Hilton

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Bolingbrook, Illinois
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is my first tiem staying at this hotel. It is very close to MSY. The warm chocolate chip cookie at checkin is great. Rooms are clean and comfortable. Good breakfast buffet, free if HH Diamond member. I would stay here again.

Was this review helpful? Yes
weylan, General Manager at Doubletree New Orleans Airport, responded to this review

Thank you so much for taking the time to comment about your most recent stay and especially to provide such kind remarks about the service you received. I'm glad that we had the opportunity to host you during your visit. We appreciate your business and look forward to serving you again. Sincerely, Weylan Rhame General Manager More

Opp, Alabama
1 review
4 of 5 stars Reviewed 1 week ago

I highly recommend this DoubleTree to anyone looking for a quite night while in New Orleans. The staff is friendly and very helpful. Restaurant and Bar is clean. Rooms are extremely clean and well maintained.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
weylan, General Manager at Doubletree New Orleans Airport, responded to this review

Please accept my personal thank you for taking the time to comment about your most recent visit to our property and for providing the feedback. I'm glad that you enjoyed your stay and look forward to hosting you again on your next visit. Sincerely, Weylan Rhame General Manager More

Copperas Cove, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The staff at the Doubletree New Orleans Airport who assisted us were a pleasure. Danvonn and Serenity provided excellent customer service to us. They both showed that they were concerned for us and our safety. I wish that all hotel staff were as professional as they are. I believe that they provide all their customers with the same care and... More

Was this review helpful? Yes
weylan, General Manager at Doubletree New Orleans Airport, responded to this review

It was wonderful to read such nice comments and positive scores about your most recent stay and especially see you mention our associates by name and the wonderful service they provided. Thank you very much for taking the time to provide the feedback. It was our pleasure to serve you and I hope you will allow us the opportunity to... More

Boston, Massachusetts
Top Contributor
90 reviews 90 reviews
23 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This place was only a few miles from the airport and was easy to get to. Room was spacious and the staff courteous. I ate in the pub and it had what I was looking for, cold beer, football on tv, and chicken wings. The bartender was attentive and friendly,. I will return

Was this review helpful? Yes 1
weylan, General Manager at Doubletree New Orleans Airport, responded to this review

Please accept my sincere thanks for taking the time to post a review about your most recent stay. It is really important to us to know that we're performing up to the standards that we set for ourselves and most importantly to yours. I'm glad that you enjoyed your stay here and hope that you will allow us the chance... More

Reviewer
5 reviews 5 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

So...Location is great, parking is self-park for free (plenty of parking in back), room is clean. Wi-Fi works for most part in the room (a little slow). Pool is great but they need more towels...rack always empty.

Was this review helpful? Yes 1
weylan, General Manager at Doubletree New Orleans Airport, responded to this review

Thanks so much for posting your review. Taking time from your busy schedule to share your experience is valued and appreciated. I’m glad to see that you enjoyed your stay for the most part and look forward to hosting you again in the future when you travels bring you back to the “Big Easy”. I will address the issues you... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

The air conditioning in the room was very loud. I was informed that they are replacing the air conditioning units, so i requested to change to a room with less noise but the front desk personel could not attend my request. Very poor customer care. I do not recommend this hotel.

Was this review helpful? Yes 1
weylan, General Manager at Doubletree New Orleans Airport, responded to this review

Please accept my sincere thanks for taking the time to post a review about your most recent stay. It is really important to us to know that we're performing up to the standards that we set for ourselves and most importantly to yours. I'm sorry to see that we did meet your expectations and assure you that I will discuss... More

1 review
1 of 5 stars Reviewed 3 weeks ago

It was very uncomfortable staying there. my kids was play in poor, but whole bunch of Kings and Queens are rude and terrible. took my kids to the room. talk to Manager but he didn't do anything. if they want put you and 4 floor please said no because all those AA up there and I can't sleep at night.

Was this review helpful? Yes
weylan, General Manager at Doubletree New Orleans Airport, responded to this review

Thank you for taking the time to provide your feedback about your most recent stay and for posting your comments on TripAdvisor. Although I did not understand most of what was written, detailed feedback is extremely helpful to us and will allow us to focus on the concerns you noted in an effort to improve our product for our guests.... More

Montreal, Canada
1 review
2 of 5 stars Reviewed 3 weeks ago

The hotel was experiencing electrical problems; they would have done better to close for the few days of repairs rather than tell guests the problem would be fixed in a matter of hours. It was very uncomfortable staying there. It was actually more comfortable standing outside on the street than being in the lobby.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
weylan, General Manager at Doubletree New Orleans Airport, responded to this review

Please accept my personal thank you for taking the time to comment about your most recent visit to our property and for providing the feedback. Im terribly sorry that you were affected by the electrical repair we were involved in and assure you that all that work is in good order now and will not be a problem for any... More

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Additional Information about Doubletree New Orleans Airport

Address: 2150 Veterans Memorial Boulevard, Kenner, LA 70062 (Formerly Radisson Hotel New Orleans Airport)
Phone Number:
Location: United States > Louisiana > Kenner
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree New Orleans Airport 3.5*
Number of rooms: 244
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Also Known As:
Doubletree New Orleans Airport Hotel Kenner
Radisson New Orleans Airport
Radisson Hotel Kenner
Radisson Kenner
Kenner Radisson

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