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All 15 Kenner hotels

Doubletree New Orleans Airport

3.5 of 5 Hotel   |   2150 Veterans Memorial Boulevard, Kenner, LA 70062 (Formerly Radisson Hotel New Orleans Airport)
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68%
Ranked #3 of 15 hotels in Kenner
A recent review
3 of 5 stars reviewed 3 days ago
James A Troy, United States
  • Overview
  • Reviews (293)
  • Photos (38)
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293 people have reviewed this hotel

Traveler rating
    101
    99
    44
    34
    15
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51
45
26
120
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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English first
Troy, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

I was impressed how quickly the shuttle arrived, it usually takes 30 minutes but this time it was 10. One thing though, I had the gratuity in hand for the driver when he did not even step out of the van at the airport or the hotel to assist with the bag. I have no problem carrying my own bag... More

Review collected in partnership with DoubleTree by Hilton

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1 review
5 of 5 stars Reviewed 4 days ago NEW

My family and I stayed at Double Tree by Hilton in Jenner , Louisiana for the International Conviction of Jehovah Witnesses 06/13 to the 15th . When we arrived we were warmly greeted by those working there . Even with freshly baked cookies !!!!!! They were so friendly and loving . They even took care of my mom and I... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very very comfortable place, people is really kind and beautiful specially the front desk agent Darvonn! The food and the drinks are really good too; they think about details in here. Nice place to come alone or with family. Loved the place I will definitely come back!

Was this review helpful? Yes 1
Lafayette, Louisiana
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 1 week ago

The hotel needs updating; the meeting rooms and common areas show their age. The bathroom in our room was extremely tiny and the a/c was loud and eratic. However, all of the staff were extremely nice and professional. Darvonn at the front desk and Lorena from room service were very pleasant and made sure we were settled properly. And, the... More

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Austin, Texas
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Broken and noisy a/c in both rooms. I gave up after changing rooms. First room had noisy and warm a/c and second room had noisy a/c. The staff didn't offer to help move my bags to the new room and didn't check with me on the quality of the second room. At least the rattling a/c tamped down the noise... More

Review collected in partnership with DoubleTree by Hilton

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Chicago, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Hotel was easy to find from the street. Parking was easy. Front desk clerk Darvonn was very helpful. Greeted me as a hilton honors member. Had a room with a nice view of the pool. Room was clean bathroom was stocked. Would definitely stay here again.

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Fort Myers, Florida
Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a fantastic Hotel. It's clean, friendly, classy and the cookies are outstanding. For the price and location you can't beat it. Dragon checked us in and was extremely polite and professional. He is a true pleasure to work with.

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Richmond, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Vey clean hotel. The service was great and the staff were very nice and helpful. Close to airport and tourist sites as well as only 15mins to Superdome and the French Quarter (Burbon St!!). Enjoyed the breakfast buffet as well as the food selections for lunch and dinner. The hotel also had a fitness center and pool that had convenient... More

Review collected in partnership with DoubleTree by Hilton

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1 review
5 of 5 stars Reviewed 2 weeks ago

My husband and I had an excellent stay at this hotel July 3rd and July 4th. We were greeted by Eddie, who took care of us through our 2 day stay. I believe he truly loves his profession. He was so warm and welcoming! What ever your company does to reward staff, Eddie deserves! Check in was a breeze and... More

Review collected in partnership with DoubleTree by Hilton

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weylan, General Manager at Doubletree New Orleans Airport, responded to this review

Thank you for taking time to complete your Doubletree survey. I was happy to see such wonderful scores about your most recent stay. I will make sure and commend and reward Eddie for the wonderful job he did with you as well as all our guests he comes into contact with. It was a pleasure to serve you and I... More

Abingdon, Maryland
Top Contributor
145 reviews 145 reviews
109 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We checked in on Friday with Guest Service Agent Ana. Check-in was quick and although we checked in before 3 pm our room was available. Our 7th floor room with King bed was clean and comfortable; equipped with a microwave and refrigerator. The property offers a parking lot in the rear and scattered parking in the front and along the... More

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weylan, General Manager at Doubletree New Orleans Airport, responded to this review

Thank you for taking the time to provide your feedback about your most recent stay. There are many opportunities for us to improve from the comments we receive, and I appreciate you providing the detailed feedback. I will focus on the concerns you noted about lack of supplies and non working printer in the business center in an effort to... More

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Additional Information about Doubletree New Orleans Airport

Address: 2150 Veterans Memorial Boulevard, Kenner, LA 70062 (Formerly Radisson Hotel New Orleans Airport)
Phone Number:
Location: United States > Louisiana > Kenner
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree New Orleans Airport 3.5*
Reservation Options:
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Also Known As:
Doubletree New Orleans Airport Hotel Kenner
Radisson New Orleans Airport
Radisson Hotel Kenner
Radisson Kenner
Kenner Radisson

38 photos of this hotel

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Other (14)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#5 Business Hotel in Kenner
Hotel Class
Official Description (provided by the hotel)
The DoubleTree by Hilton New Orleans Airport is centrally located just off I-10, just minutes from Louis Armstrong New Orleans International Airport. (MSY) Our airport hotel in Kenner is also within a few miles of the infamous French Quarter as well as downtown New Orleans. Other attractions close-by include Bourbon Street, the Superdome, Historic Rivertown, National World War II Museum, Pontchartrain Center, Treasure Chest Casino, Lafreniere Park and Zephyr's Stadium. Nearby city parks, Plantation and Swamp tours and many restaurants and retail shops are within minutes as well.Our hotel offers amenities such as 24-hour complimentary airport shuttle service, complimentary high-speed internet access, 24 hour fitness center, spacious guest rooms and suites, and a true taste of cajun cuisine at our River City Creole Grill. Look no further for a great stay thant he DoubleTree by Hilton Hotel New Orleans Airport. ... more   less 
Number of rooms
244

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