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Doubletree New Orleans Airport

3.5 of 5 2150 Veterans Memorial Boulevard, Kenner, LA 70062
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Doubletree New Orleans Airport
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Doubletree New Orleans Airport
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389 reviews from our community

Traveler rating
    137
    135
    56
    42
    19
See reviews for
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160
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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The Woodlands, Texas
Contributor
20 reviews 20 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed yesterday NEW

Room was small with bathroom really small. Older hotel where they have updated walls and furnishings in the room but still a little musty. Don't have a vent fan for the bathroom and it was very small. OK for an overnight with early flight out in the morning, but wouldn't want to stay there too long. Lobby, bar, restaurant. pool... More 

Was this review helpful? Yes
CA
Top Contributor
68 reviews 68 reviews
28 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I checked in and received the usual complimentary warm cookie right way, always welcome. The place seemed clean enough. The room was a standard american sized hotel room, relatively large and un-cramped. There is a desk with chair another lounge type chair in the corner for relaxation or watching TV or whatever. My room had a view overlooking the street,... More 

Was this review helpful? Yes
weylan, General Manager at Doubletree New Orleans Airport, responded to this review

Please accept my personal thank you for taking the time to comment about your most recent visit to our property and for providing the feedback. I'm glad that you enjoyed your stay and look forward to hosting you again on your next visit. Sincerely, Weylan Rhame General Manager More 

Monticello, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Comfortable bed, clean room, but need HBO movie channel, Sevice was great, Food and Dinning area was very good, the staff was helpfull, overall experience was good, will refer friends and family......

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
weylan, General Manager at Doubletree New Orleans Airport, responded to this review

Thank you so much for taking the time to comment about your most recent stay and especially to provide such kind remarks about the service you received. I'm glad that we had the opportunity to host you during your visit. We appreciate your business and look forward to serving you again. Sincerely, Weylan Rhame General Manager More 

Opp, Alabama
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Staff is great, restuarant is very clean and staff is courteous. Rooms are well maintained and clean. Would recommend this Hotel to anyone. It is conviently located near airport. Has 24 hr shuttle from hotel to airport.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
weylan, General Manager at Doubletree New Orleans Airport, responded to this review

Please accept my sincere thanks for taking the time to post a review about your most recent stay. It is really important to us to know that we're performing up to the standards that we set for ourselves and most importantly to yours. I'm glad that you enjoyed your stay here and hope that you will allow us the chance... More 

louisiana, United States
1 review
2 of 5 stars Reviewed 1 week ago

Staff not very willing to help.Air conditioner was very loud.No complimentary breakfast.Filling out this review is ridiculous because,you have to type in at least 200 characters before you can continue.Well i'm not up to 200 characters yet so i'll type until i reach 200.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
weylan, General Manager at Doubletree New Orleans Airport, responded to this review

Please accept my sincerest apologies for any aggravation or inconvenience you experienced during your stay. We are constantly monitoring the performance of our hotel and measuring it against high service and quality standards. Comments from our guests enable us to continually improve and exceed those standards. Please be confident that we will follow-up on the points you have outlined to... More 

Chicago, Illinois
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel staff is very friendly and accommodating. The breakfast buffet (they also have cook to order) was one of the better ones I've seen. If you are diamond with Hilton the buffet is free. Plus they give you a $10 bar voucher and a $10 dessert voucher! The bathroom is pretty small and the rooms are a little dated but... More 

Was this review helpful? Yes 1
weylan, General Manager at Doubletree New Orleans Airport, responded to this review

Thank you so much for taking the time to comment about your most recent stay and especially to provide such kind remarks about the service you received. I'm glad that you enjoyed our Food & Beverage Outlets. We appreciate your business and look forward to serving you again in the future. Sincerely, Weylan Rhame General Manager More 

New Orleans, United States
1 review
4 of 5 stars Reviewed 1 week ago

The staff were great. When I checked in Brien made me feel right at home. The only issue I had was replenishing the Kleenex in the room. I was sick and had to call down several times before it was brought to the room. The gumbo at the restaurant was very good! Ms. Kindra's voice was a pleasure to hear... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
weylan, General Manager at Doubletree New Orleans Airport, responded to this review

Thank you for taking the time to provide your feedback about your most recent stay and for posting your comments on TripAdvisor. Such detailed feedback is extremely helpful to us and will allow us to focus on the concerns you noted in an effort to improve our product for our guests. Thank you once again for bringing those issues to... More 

Indiana
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

One night stay during Mardi Gras. Hotel staff was friendly during both check in and check out. Room was nice and clean. Parking was located behind hotel for $6 a night. Didn't use any of the hotels amenities due to not having enough time. Hotel was located on a strip that had both shopping & dining.

Was this review helpful? Yes
weylan, General Manager at Doubletree New Orleans Airport, responded to this review

Please accept my personal thank you for taking the time to comment about your most recent visit to our property and for providing the feedback. I'm glad that you enjoyed your stay and look forward to hosting you again on your next visit. Sincerely, Weylan Rhame General Manager More 

New Haven, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I ended up having a long layover in NOLA and needed someplace close to the airport. It's about a 5 min drive (free shuttle). The staff was really nice--basically I came in, took a shower, went to sleep, and woke up early to leave so I didn't use many amenities. The downside of being so close to the airport is... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
weylan, General Manager at Doubletree New Orleans Airport, responded to this review

Thanks so much for posting your review. Taking time from your busy schedule to share your experience is valued and appreciated. I’m glad to see that you enjoyed your stay and look forward to hosting you again in the future when you travels bring you back to the “Big Easy”. Sincerely, Weylan Rhame General Manager More 

Orlando, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

Overall, the hotel is okay. the location is near the airport and near the convenient store. no complimentary breakfast. parking is secured. easy to find and located in easy access to major roads. Staff are okay but some are not warm and doesn't smile.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
weylan, General Manager at Doubletree New Orleans Airport, responded to this review

Thank you for taking the time to provide your feedback about your most recent stay and for posting your comments on TripAdvisor. Such detailed feedback is extremely helpful to us and will allow us to focus on the concerns you noted in an effort to improve our product for our guests. Thank you once again for bringing those issues to... More 

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Additional Information about Doubletree New Orleans Airport

Address: 2150 Veterans Memorial Boulevard, Kenner, LA 70062
Phone Number:
Location: United States > Louisiana > Kenner
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree New Orleans Airport 3.5*
Number of rooms: 244
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Also Known As:
Doubletree New Orleans Airport Hotel Kenner
Radisson New Orleans Airport
Radisson Hotel Kenner
Radisson Kenner
Kenner Radisson
Hotel Style:
#1 Romantic Hotel in Kenner
#2 Business Hotel in Kenner

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