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All 15 Kenner hotels

Doubletree New Orleans Airport

3.5 of 5 Hotel   |   2150 Veterans Memorial Boulevard, Kenner, LA 70062 (Formerly Radisson Hotel New Orleans Airport)
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Doubletree New Orleans Airport
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Ranked #5 of 15 hotels in Kenner
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243 people have reviewed this hotel

Traveler rating
    77
    87
    32
    32
    15
See reviews for
44
35
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98
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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English first
St. Louis, MO
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed here in April 2014 for business and had an enjoyable experience. I checked late at night and the front lobby staff were very kind and helpful. I had heavy packages that were shipped to the hotel prior to my arrival and the nice gentleman on duty helped load them into my car. The room itself was good but... More

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Park City, Utah
Contributor
13 reviews 13 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

My husband and I chose to stay here because we were flying into New Orleans last at night and we've had excellent experiences at other Doubletrees over the years. Not so here. I had indicated when making our reservation that I was highly allergic to down comforters and feather pillows. But when we arrived they'd not been changed out. The... More

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weylan, General Manager at Doubletree New Orleans Airport, responded to this review

I want to start off by thanking you for taking time to post your comments about your stay. I want you to know that we value your business and will use the feedback you provided to improve upon our service and product where we are able to in order to better ourselves and meet the satisfaction of all our guests... More

Pensacola, Florida
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

The Hotel check in staff was very polite and fast. The warm cookies at check-in were very nice. The room was quiet and we could watch the airplanes take off at the airport. The parking was difficult and we didn't get free breakfast, but overall we had a nice time. I felt safe and rested. I would definitely return.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
weylan, General Manager at Doubletree New Orleans Airport, responded to this review

Thank you very much for taking time to post comments about your recent stay. Im glad that you enjoyed the visit and hope that we can host you again in the future. Sincerely, Weylan Rhame General Manager More

Kenner
1 review
2 of 5 stars Reviewed 5 days ago NEW

I was disappointed considering the price. The parking was terrible. The room had water damage on the ceiling that had been repaired but was very noticeable. I will not stay there again nor recommend to anyone.

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
weylan, General Manager at Doubletree New Orleans Airport, responded to this review

I appreciate your review of your recent experience at our hotel. I'm very sorry you had a disappointing experience with us and I have addressed these issues with our staff. Exceptional guest service is the foundation of our brand promise and your feedback will help us improve. Thank you once again for your comments. Sincerely, Weylan Rhame General Manager More

Medford, New York
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Overall this hotel was Excellent!! Theres only one thing that botherd me though, i had told front desk that the shower handle was loose before i had left for the day and when i got back i checked next day and still wasnt fixed. i didnt say anything else but future refernce maintnence should be notified right away when a... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
weylan, General Manager at Doubletree New Orleans Airport, responded to this review

Please accept my personal thank you for taking the time to comment about your most recent visit to our property and to provide such wonderful feedback. I'm glad that you enjoyed your stay and we look forward to hosting you again on your next visit. We will continue to monitor responses like yours in order to constantly improve upon our... More

Kenner, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

Arrived in New Orleans early in the morning, and called the hotel for a ride, they happily obliged. Had to call once more, because of the time it took us to get to the hotel pickup area. Driver didn't seem bothered by it. Reached the hotel, and talked to front desk, they seemed a bit surprised I was early, but... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
weylan, General Manager at Doubletree New Orleans Airport, responded to this review

Thank you for taking the time to comment about your most recent stay and especially to provide such kind remarks about the service you received. We appreciate your business and look forward to serving you again. Sincerely, Weylan Rhame General Manager More

South Hackensack, New Jersey
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Super location...rolled out of bed and was at the airport! Loved the free internet and free parking! Very quiet room. Close to many food options. Easy to fill up the rental car gas tank before dropping off at airport. Conveniently located near the 24-mile causeway across Lake Pontchartrain. Beautiful ride and saw so many pelicans!! A good place to stay... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
weylan, General Manager at Doubletree New Orleans Airport, responded to this review

Thank you so much for taking the time to comment about your most recent stay and especially to provide such kind remarks about the service you received. Our hotel is wonderfully convenient for those guests not wanting to deal with the hustle and bustle of staying downtown and I'm glad that we had the opportunity to host you during your... More

Suffolk, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Hotel was clean, hotel staff was EXCELLENT and room was very comfortable. Airport Shuttle was convenient. Warm cookies at the counter, waters in the room, temp and bed were great. I would definitely stay here if coming into New Orleans.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
weylan, General Manager at Doubletree New Orleans Airport, responded to this review

How wonderful it is to read such nice comments and positive scores about your most recent stay. Thank you very much for taking the time to provide the feedback. It was our pleasure to serve you and I hope you will allow us the opportunity to do so again on your next visit to the Big Easy. Sincerely, Weylan Rhame... More

Austin, United States
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Best price and value in NOLA and just 10 minutes (barring traffic) to the French Quarter. Safe area and free parking too. Staff was friendly, very quick check in/out - would definitely stay there again.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
weylan, General Manager at Doubletree New Orleans Airport, responded to this review

Thanks so much for posting your review. Taking time from your busy schedule to share your experience is valued and appreciated. Our location is indeed one of our best features. I’m glad to see that you enjoyed your stay and look forward to hosting you again in the future when you travels bring you back to the “Big Easy”. Sincerely,... More

Levittown, Pa, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We were welcomed at entrance of Hotel. Helped right away with no waiting. Given two warm cookies which were very good. Hotel was clean , bar area was clean and friendly. Room was very clean and smelled clean. Lots of fresh towels and amenities. Nice large screen tv. internet worked excellent

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
weylan, General Manager at Doubletree New Orleans Airport, responded to this review

Please accept my personal thank you for taking the time to comment about your most recent visit to our property and to provide such wonderful feedback. I'm glad to see that you enjoyed your stay. We will continue to monitor responses like yours in order to constantly improve upon our services and to help better understand what is most important... More

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Additional Information about Doubletree New Orleans Airport

Also Known As:
Doubletree New Orleans Airport Hotel
Doubletree New Orleans Airport Hotel Kenner
Radisson New Orleans Airport
Radisson Hotel Kenner
Radisson Kenner
Kenner Radisson
Address: 2150 Veterans Memorial Boulevard, Kenner, LA 70062 (Formerly Radisson Hotel New Orleans Airport)
Phone Number:
Location: United States > Louisiana > Kenner
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Kenner
#4 Business Hotel in Kenner
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree New Orleans Airport 3.5*
Official Description (provided by the hotel):
The DoubleTree by Hilton New Orleans Airport is centrally located just off I-10, just minutes from Louis Armstrong New Orleans International Airport. (MSY) Our airport hotel in Kenner is also within a few miles of the infamous French Quarter as well as downtown New Orleans. Other attractions close-by include Bourbon Street, the Superdome, Historic Rivertown, National World War II Museum, Pontchartrain Center, Treasure Chest Casino, Lafreniere Park and Zephyr's Stadium. Nearby city parks, Plantation and Swamp tours and many restaurants and retail shops are within minutes as well.Our hotel offers amenities such as 24-hour complimentary airport shuttle service, complimentary high-speed internet access, 24 hour fitness center, spacious guest rooms and suites, and a true taste of cajun cuisine at our River City Creole Grill. Look no further for a great stay thant he DoubleTree by Hilton Hotel New Orleans Airport. ... more   less 
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