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All 15 Kenner hotels

Crowne Plaza Hotel New Orleans Airport

3.5 of 5 Hotel   |   2829 Williams Blvd, Kenner, LA 70062
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80%
Ranked #1 of 15 hotels in Kenner
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
starblazr Appleton, WI
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305 people have reviewed this hotel

Traveler rating
    160
    85
    43
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    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
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English first
Appleton, WI
Contributor
13 reviews 13 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

The hotel was a quick jaunt from the airport and the hotel shuttle was prompt in picking me up. Check-in was efficient. The room was clean and modern. I particularly enjoyed the fact that the flat screen HDtv had.... HD channels! There are so many hotels with a big fancy TV and standard def service to it which makes it... More

Was this review helpful? Yes
Columbus, Mississippi, United States
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

My room was clean, cool, the bed was comfortable, bathroom was clean, nice fixtures. Lobby was clean, nice, updated. Service was great. The hotel is near the airport, but I couldn't hear the planes in my room, didn't bother me at all.

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London, England
Reviewer
4 reviews 4 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

You cold be forgiven for thinking that this was just another airport hotel. The decor is pleasant and rooms comfortable, a great location close to the airport. However, the food in both the bar and the restaurant was fabulous, cooked with real passion and wonderful produce - just superb. The bar staff were knowledgeable and pleasant and able to mix... More

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Chicago, Illinois
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

As a very frequent business traveler, Wifi availability is actually pretty important to me. This place advertised "free wifi" and who doesn't these days. Not sure if it was due to where I was in the hotel or what, but I could not get connected at all. I asked the front desk for assistance and an hour on the phone... More

Was this review helpful? Yes 1
Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Thank you for choosing the Crowne Plaza New Orleans Airport on your recent visit to the Greater New Orleans Airport area. We take your feedback seriously and will be investigating the breakdowns that occurred with the WiFi during your stay to seek solutions that will avoid these situations in the future. If there is anything that we can do for... More

Abbeville
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I've only been here for a total of two weeks. The first day I checked in I didn't get to my room till that night. When I arrived to my room and went to lay in bed I noticed that the bed was wire slap out. Lol!! I called the front desk and told them what I encountered and within... More

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Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Thank you for making the Crowne Plaza New Orleans Airport your home away from home on your recent visit to the Big Easy. Our talented and dedicated staff members are truly the secret to our success and they excel at taking care of our guests and anticipating their needs on a daily basis. We appreciate your feedback which we will... More

College Station, TX
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

I've been staying at this hotel for over ten years now...and there's a reason. Actually, there are three main reasons: (1) a good restaurant, (2) a good gym & (3) a free airport shuttle. I should add the very important reason that the staff has always been professional and friendly.

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Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Thank you for choosing the Crowne Plaza New Orleans Airport again on your most recent trip to the Big Easy. Our passionate and dedicated staff takes pride in delivering that little something extra that helps you to relax, get a good night’s sleep and prepare for the next day. We appreciate your taking the time to tell us about your... More

Plano, Texas
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 4 weeks ago

The staff had a swift check in and the room was the perfect size for 2 people offering a comfortable bed. i slept like a was at home.Turning off the highway it was a little hard to see due to the trees blocking the signage but when I called the staff got me right there.

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Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Thank you for choosing the Crowne Plaza New Orleans Airport on your most recent trip to the Crescent City. We are certainly proud of all of our offerings and most guests, like you, are thrilled with our ease of access to the airport as well as the many entertainment options in the Greater New Orleans area. It was our pleasure... More

Calgary, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were so HAPPY to stay here!!! We arrived here late after our plane had been cancelled. We had already visited a few disgusting hotels and others were full. When we arrived at the Crowne Plaza we were greeted by very pleasant staff. A distress rate was offered to us and not to mention the beautiful clean room!!! We managed... More

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Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Thank you for choosing the Crowne Plaza New Orleans Airport when your recent plane home from New Orleans was cancelled. We take pride in delivering superior service to match the excellent accommodations that we offer. Thanks for letting us know how we did and we look forward to serving you as your travels bring you back to the Crescent City.... More

Baton Rouge, Louisiana
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Beautiful, clean room. Friendly, courteous staff. On-site restaurant with delicious food. More than we could eat. We will definitely stay here again. I am really a stickler for cleanliness and this hotel delivered. Fredessa delivered our food from the restaurant to our room and she could not have been nicer or more helpful. She came back later to take the... More

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Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Thank you for choosing the Crowne Plaza New Orleans Airport on your recent trip to the Greater Orleans area. Our staff takes your comfort seriously and they are always looking for ways to help you to relax and rejuvenate during your time with us. Thank you for taking the time to let us know how we did, most especially how... More

New Orleans, Louisiana
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 27, 2014

I held a training at the hotel for 4 days, and it was a wonderful stay. The catering and banquet staff were amazing, very polite and welcoming. The meeting rooms were large, and even with events in the rooms next to me I did not have extra noise that usually comes when large meetings are held where rooms are partitioned... More

Was this review helpful? Yes
Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Thank you for allowing us to serve you at the Crowne Plaza New Orleans Airport during your recent business meeting at the Hotel. Taking care of you during an event is a task that our staff excels at on a daily basis. We appreciate your feedback, especially that you found the banquet and catering staff to be so friendly and... More

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Additional Information about Crowne Plaza Hotel New Orleans Airport

Address: 2829 Williams Blvd, Kenner, LA 70062
Phone Number:
Location: United States > Louisiana > Kenner
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel New Orleans Airport 3.5*
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Also Known As:
Crowne Plaza Kenner
Holiday Inn Kenner
Kenner Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
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Hotel Style
#1 Family Hotel in Kenner #2 Business Hotel in Kenner
Hotel Class
Official Description (provided by the hotel)
Conveniently located to the Louis Armstrong International Airport in suburban New Orleans, the Crowne Plaza New Orleans Airport Hotel offers complimentary airport shuttle service. Relaxation is available at the outdoor saltwater pool. The Landing restaurant offers Creole cuisine and is open for breakfast, lunch and dinner. ... more   less 
Number of rooms
292

Questions & Answers

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4 days ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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