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All 15 Kenner hotels

Crowne Plaza Hotel New Orleans Airport

3.5 of 5 Hotel   |   2829 Williams Blvd, Kenner, LA 70062
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81%
Ranked #1 of 15 hotels in Kenner
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Ladytsc Savannah, Georgia
  • Reviews (289)
  • Photos (55)
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  • Room tips (63)
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289 people have reviewed this hotel

Traveler rating
    151
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    40
    12
    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
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English first
Savannah, Georgia
1 review
5 of 5 stars Reviewed 4 days ago NEW

Housekeeper Debra went out of her way to accommodate my situation. Was in town for a family reunion, family was in tower one they had me in tower two. Debra went out of her way to get me in tower one even pulled my bag to front desk!!! The staff from the restaurant to the front desk were wonderful. Rooms... More

Was this review helpful? Yes
Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Thank you for choosing the Crowne Plaza New Orleans Airport for your recent Family Reunion in the Big Easy. Our staff takes your comfort seriously and they are always looking for ways to help you to relax and rejuvenate during your time with us. We are thrilled that you were so appreciative of the service that our employees provided and... More

Atlanta, Georgia
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

I was in town for the Essence Music Festival. I called to see if I could check in early and the gentleman on the phone was extremely friendly and accommodating. He explained to me that they wanted to upgrade me to the Executive suite but there were no rooms cleaned yet. He offered to downgrade me to a room that... More

Was this review helpful? Yes
Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Thank you for choosing the Crowne Plaza New Orleans Airport during the recent Essence Festival in downtown New Orleans. Our talented and dedicated staff truly makes this a memorable event for all who have the opportunity to attend. We are so delighted that you were able to be a part of the celebration and we look forward to serving you... More

San Jose, Costa Rica
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Our first impression since the begining was good. Staff at the front desk was kind and check in was fast. Our room was clean in very good conditions. A/C worked very well. Cleanbathroom, clean beds, clean carpet. We can say we are satisfied.

Was this review helpful? Yes
Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Thank you for choosing to stay with us at the Crowne Plaza New Orleans Airport on your recent trip to the Greater New Orleans area. Taking care of you so that you can take care of the business that brought you to town is a daily goal of our staff. We appreciate your feedback which we will share with our... More

Los Angeles, California
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Property was very nice and close to the airport. It has a shuttle which will transport you to/from the airport and other close establishments. Kenneth was the driver, and he was extremely nice and knowledgeable. A great first impression for the stay. Upon entering the lobby, the Front Desk staff offered their undivided attention. Great appearance and great smiles. I... More

Was this review helpful? Yes
Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Thank you for making the Crowne Plaza New Orleans Airport your home away from home on your recent visit to the Big Easy. Our talented and dedicated staff members are truly the secret to our success, but as you have noted, it’s not much of a secret that they are so good at taking care of our guests. As you... More

Richmond, Virginia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel was really nice! It was very clean and spacious. The free shuttle to/from the airport was great. If you are looking for a hotel that is close to downtown, this really isn't it. That is not a negative at all because the hotel is great. If you are planning to travel downtown quite a bit, either rent a... More

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Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Thank you for choosing the Crowne Plaza New Orleans Airport on your recent stopover in the Big Easy. The staff here has been tasked with treating each and every guest as though they were a guest in their own home and they truly take that to heart. Although we are in the Airport area, as you have noted there are... More

New Orleans, Louisiana
1 review
5 of 5 stars Reviewed 1 week ago

Absolutly Perfect :)) the Foods are very nice the rooms are clean and nice the hotel is Calm everybody friendly and helpful.! i love to be here i Can highly recommend to anyone,! Magyar vedndegeknek le irom (fogyjona a character is:D ) mindne szep tiszta az emberek kedvesek segitokeszek a kaja phenomenalis, a kiszolgalas viszonylag gyors es elgge jo.,!

Was this review helpful? Yes
Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Thank you for choosing the Crowne Plaza New Orleans Airport on your most recent business trip to the Greater New Orleans area. Every member of our staff takes your comfort seriously and goes out of their way to deliver superior service. Thank you for taking the time to let us know how we did and we look forward to serving... More

Contributor
11 reviews 11 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I am a crew member from the cruise ship. After flying for more 24 hours from east to west and flight delay at the airport due to bad weather. A good rest is all i desire. I walked across the street from MSY airport to the transporting area. After 10 minutes the hotel shutter bus came. The driver was very... More

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Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Thank you for choosing the Crowne Plaza New Orleans Airport on your most recent trip to the Crescent City. Our passionate and dedicated staff takes pride in delivering that little something extra that helps you to relax, get a good night’s sleep and prepare for the next day. We appreciate your taking the time to tell us about your stay,... More

Sugar Land Texas
Top Contributor
155 reviews 155 reviews
28 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a fairly typical airport hotel. What makes it very good are the staff. They were very friendly and attentive to all of our needs. The bus driver was very good and got us to the airport in a short time. We picked this place because they offer 15 days of free parking which worked out perfectly for us.... More

Was this review helpful? Yes
Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Thank you for choosing the Crowne Plaza New Orleans Airport on your most recent trip to the Big Easy. Our convenient location just off of I-10 at Williams Blvd. makes us a desired location in the Greater New Orleans Area, although as you mentioned, it can be a very busy intersection. Our Park Stay and Fly Package is a popular... More

Charleston, South Carolina
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Really enjoyed my very short stay here. It was very conveniently located to the airport for my early flight, and while I could hear planes passing overhead, they were not overly disturbing and are pretty par for the course for the convenience of being next door to the airport. The front desk agent was very friendly and she checked on... More

Was this review helpful? Yes
Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Thank you for making the Crowne Plaza New Orleans Airport your home away from home on your recent stopover in the Big Easy. Our talented and dedicated staff members are truly the secret to our success, but as you have noted, it’s not much of a secret that they are so good at taking care of our guests. We appreciate... More

Houma La
Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After attending a meeting at the hotel's very nice meeting hall ,my fiance' and I checked in to the hotel for a night away from home . The room was spacious and clean . The bed was very comfortable with several pillows . We ate breakfast at The Landing restaurant , continental buffet with excellent customer service.... We enjoyed our... More

Was this review helpful? Yes 2
Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Thank you for choosing the Crowne Plaza New Orleans Airport on your most recent trip to the Big Easy. Our passionate and dedicated staff takes pride in delivering that little something extra that helps you to relax, get a good night’s sleep and prepare for the next day. We appreciate your taking the time to tell us about your stay,... More

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Additional Information about Crowne Plaza Hotel New Orleans Airport

Address: 2829 Williams Blvd, Kenner, LA 70062
Phone Number:
Location: United States > Louisiana > Kenner
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel New Orleans Airport 3.5*
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Also Known As:
Crowne Plaza Kenner
Holiday Inn Kenner
Kenner Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Conveniently located to the Louis Armstrong International Airport in suburban New Orleans, the Crowne Plaza New Orleans Airport Hotel offers complimentary airport shuttle service. Relaxation is available at the outdoor saltwater pool. The Landing restaurant offers Creole cuisine and is open for breakfast, lunch and dinner. ... more   less 
Number of rooms
292

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