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All 15 Kenner hotels

Crowne Plaza Hotel New Orleans Airport

3.5 of 5 Hotel   |   2829 Williams Blvd, Kenner, LA 70062
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Crowne Plaza Hotel New Orleans Airport
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80%
Ranked #1 of 15 hotels in Kenner
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Penny_R55 Baton Rouge, Louisiana
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297 people have reviewed this hotel

Traveler rating
    156
    82
    42
    13
    4
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
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English first
Baton Rouge, Louisiana
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Beautiful, clean room. Friendly, courteous staff. On-site restaurant with delicious food. More than we could eat. We will definitely stay here again. I am really a stickler for cleanliness and this hotel delivered. Fredessa delivered our food from the restaurant to our room and she could not have been nicer or more helpful. She came back later to take the... More

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New Orleans, Louisiana
Contributor
18 reviews 18 reviews
9 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

I held a training at the hotel for 4 days, and it was a wonderful stay. The catering and banquet staff were amazing, very polite and welcoming. The meeting rooms were large, and even with events in the rooms next to me I did not have extra noise that usually comes when large meetings are held where rooms are partitioned... More

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St. Louis, MO
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We got a room with 2 double beds Thursday-Saturday. The hotel staff was very accommodating for our late check in. The hotel bar doesn't open until 4 and the restaurant doesn't open until 5, which seemed a little strange for us during the afternoon. Also, there was some sort of "mystery stain" on the curtain that looked like chocolate (at... More

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Colorado Springs
2 reviews
3 of 5 stars Reviewed 5 days ago NEW

Stayed here based on the ranking. There was a humid smell in the main lobby and 2 drink glasses half full left outside our room upon arrival and were still there when we checked out. Had 3 little ants on a pillow that fell to the floor during the night but nothing else (and I check very thoroughly upon arrival).... More

Was this review helpful? Yes 1
Granbury, Texas
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Perfect spot for my business trip! Close to work so it took <15 minutes to get there with almost no traffic. Close to downtown so easy to access the sites! Best part is that since it's not in downtown, it was quiet at night. I had to be able to function during the day at work and the great bed... More

Was this review helpful? Yes 2
Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Thank you for choosing the Crowne Plaza New Orleans Airport on your most recent trip to the Big Easy. Our convenient location just off of I-10 at Williams Blvd. makes us a desired location in the Greater New Orleans Area, although as you mentioned, it can be a very busy intersection. Our superior service and first-class accommodations enable you to... More

Houston, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I was sent there for the night by United Airlines after volunteering to change my flight to the next day. From the welcome greeting to the goodbye, the hotel exceeded my expectations. Front desk very attentive to details and willing to help. The club lounge amenity was one of the best manager's reception I've attended. Lots of drinks and food.... More

Was this review helpful? Yes 1
Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Thank you for allowing us to serve you at the Crowne Plaza New Orleans Airport When your recent United Airlines flight was rescheduled. Taking care of you when your plans were changed is a task that our staff excels at on a daily basis. We appreciate your feedback, especially about how much you loved everything about our IHG Rewards Lounge,... More

Cut Off, Louisiana
2 reviews
5 of 5 stars Reviewed 1 week ago

The staff did everything they could to make our stay more comfortable and were very friendly. The food in the restaurant was excellent. I thought the food prices were a little high but when you see the quality and quantity, it's worth every penny. The restaurant is not open 24/7 but there is a 24/7 IHOP near by. The pool... More

Was this review helpful? Yes 1
Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Thank you for choosing the Crowne Plaza New Orleans Airport on your recent stopover in the Big Easy. The staff here has been tasked with treating each and every guest as though they were a guest in their own home and they truly take that to heart. Our restaurant, The Landing, and our gym are only two highlights of our... More

1 review
2 of 5 stars Reviewed 2 weeks ago

A friend and myself decided to spend our last (unplanned) night at the Crowne Plaza since it was next to the airport and provided a shuttle. The price was ok, $112 for a king/night. However, the king mattress that was provided in our room was the most uncomfortable bed I've attempted to sleep in. You could feel the springs and... More

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Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Thank you for choosing the Crowne Plaza New Orleans Airport when your flight home was cancelled out of New Orleans. Every member of our staff takes your comfort seriously and goes out of their way to deliver superior service. We have Manager on Duty at the hotel 24 hours a day in order to resolve issues for guests and if... More

Savannah, Georgia
1 review
5 of 5 stars Reviewed 3 weeks ago

Housekeeper Debra went out of her way to accommodate my situation. Was in town for a family reunion, family was in tower one they had me in tower two. Debra went out of her way to get me in tower one even pulled my bag to front desk!!! The staff from the restaurant to the front desk were wonderful. Rooms... More

Was this review helpful? Yes
Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Thank you for choosing the Crowne Plaza New Orleans Airport for your recent Family Reunion in the Big Easy. Our staff takes your comfort seriously and they are always looking for ways to help you to relax and rejuvenate during your time with us. We are thrilled that you were so appreciative of the service that our employees provided and... More

Atlanta, Georgia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I was in town for the Essence Music Festival. I called to see if I could check in early and the gentleman on the phone was extremely friendly and accommodating. He explained to me that they wanted to upgrade me to the Executive suite but there were no rooms cleaned yet. He offered to downgrade me to a room that... More

Was this review helpful? Yes 1
Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Thank you for choosing the Crowne Plaza New Orleans Airport during the recent Essence Festival in downtown New Orleans. Our talented and dedicated staff truly makes this a memorable event for all who have the opportunity to attend. We are so delighted that you were able to be a part of the celebration and we look forward to serving you... More

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Additional Information about Crowne Plaza Hotel New Orleans Airport

Address: 2829 Williams Blvd, Kenner, LA 70062
Phone Number:
Location: United States > Louisiana > Kenner
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel New Orleans Airport 3.5*
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Also Known As:
Crowne Plaza Kenner
Holiday Inn Kenner
Kenner Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#2 Business Hotel in Kenner
Hotel Class
Official Description (provided by the hotel)
Conveniently located to the Louis Armstrong International Airport in suburban New Orleans, the Crowne Plaza New Orleans Airport Hotel offers complimentary airport shuttle service. Relaxation is available at the outdoor saltwater pool. The Landing restaurant offers Creole cuisine and is open for breakfast, lunch and dinner. ... more   less 
Number of rooms
292

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