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All 15 Kenner hotels

Crowne Plaza Hotel New Orleans Airport

3.5 of 5 Hotel   |   2829 Williams Blvd, Kenner, LA 70062
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Ranked #1 of 15 Hotels in Kenner
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
briankinley2004 West Monroe, Louisiana
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307 reviews from our community

Traveler rating
    162
    85
    43
    13
    4
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46
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
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English first
West Monroe, Louisiana
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This hotel is near the airport with a free shuttle that runs on time. Hotel is not the most modern but is clean and comfortable. Only issue we had was noisy pipes rattling in the walls. The free parking makes it almost a free room if you were to pay to park at the airport. There are a lot of... More

Was this review helpful? Yes
Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Thank you for choosing the Crowne Plaza New Orleans Airport on your most recent trip to the Greater New Orleans area. Every member of our staff takes your comfort seriously and goes out of their way to deliver superior service. Thank you for noting the variety of restaurants in the area in addition to our own Landing Restaurant in the... More

Lake Arthur, Louisiana
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Crowne Plaza Hotel New Orleans Airport provided an excellent venue for the convention. My suite was wonderful with all the amenities that I like. The lobby bar is a great way to meet people and the service was exceptional. Great stay for me.

Was this review helpful? Yes
Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Thank you for choosing the Crowne Plaza New Orleans Airport on your recent trip to the Greater Orleans area for the Lt. Governors Tourism Council. Our staff takes your comfort seriously and they are always looking for ways to help you to relax and rejuvenate during your time with us. We are thrilled to hear that you found our Lobby... More

Appleton, WI
Contributor
14 reviews 14 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel was a quick jaunt from the airport and the hotel shuttle was prompt in picking me up. Check-in was efficient. The room was clean and modern. I particularly enjoyed the fact that the flat screen HDtv had.... HD channels! There are so many hotels with a big fancy TV and standard def service to it which makes it... More

Was this review helpful? Yes
Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Thank you for choosing the Crowne Plaza New Orleans Airport again on your recent trip to the Big Easy. Our passionate and dedicated staff takes pride in delivering that little something extra that helps you to relax, get a good night’s sleep and prepare for the next day. Thank you for mentioning the extensive selection of HD channels offered on... More

Columbus, Mississippi, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

My room was clean, cool, the bed was comfortable, bathroom was clean, nice fixtures. Lobby was clean, nice, updated. Service was great. The hotel is near the airport, but I couldn't hear the planes in my room, didn't bother me at all.

Was this review helpful? Yes
Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Thank you for choosing the Crowne Plaza New Orleans Airport on your recent trip to the Greater Orleans area. Our staff takes your comfort seriously and they are always looking for ways to help you to relax and rejuvenate during your time with us. We are thrilled to hear, as we often do, that you were not bothered in the... More

London, England
Reviewer
4 reviews 4 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

You cold be forgiven for thinking that this was just another airport hotel. The decor is pleasant and rooms comfortable, a great location close to the airport. However, the food in both the bar and the restaurant was fabulous, cooked with real passion and wonderful produce - just superb. The bar staff were knowledgeable and pleasant and able to mix... More

Was this review helpful? Yes
Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Thank you for choosing the Crowne Plaza New Orleans Airport on your most recent trip to the Crescent City. We are certainly proud of all of our offerings and most guests, like you, are thrilled with our extensive culinary options. The staff in the Landing Restaurant and Bar are an extension of the hotel and take everyone’s comfort and satisfaction... More

Chicago, Illinois
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

As a very frequent business traveler, Wifi availability is actually pretty important to me. This place advertised "free wifi" and who doesn't these days. Not sure if it was due to where I was in the hotel or what, but I could not get connected at all. I asked the front desk for assistance and an hour on the phone... More

Was this review helpful? Yes 1
Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Thank you for choosing the Crowne Plaza New Orleans Airport on your recent visit to the Greater New Orleans Airport area. We take your feedback seriously and will be investigating the breakdowns that occurred with the WiFi during your stay to seek solutions that will avoid these situations in the future. If there is anything that we can do for... More

Abbeville
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

I've only been here for a total of two weeks. The first day I checked in I didn't get to my room till that night. When I arrived to my room and went to lay in bed I noticed that the bed was wire slap out. Lol!! I called the front desk and told them what I encountered and within... More

Was this review helpful? Yes
Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Thank you for making the Crowne Plaza New Orleans Airport your home away from home on your recent visit to the Big Easy. Our talented and dedicated staff members are truly the secret to our success and they excel at taking care of our guests and anticipating their needs on a daily basis. We appreciate your feedback which we will... More

College Station, TX
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed August 8, 2014

I've been staying at this hotel for over ten years now...and there's a reason. Actually, there are three main reasons: (1) a good restaurant, (2) a good gym & (3) a free airport shuttle. I should add the very important reason that the staff has always been professional and friendly.

Was this review helpful? Yes
Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Thank you for choosing the Crowne Plaza New Orleans Airport again on your most recent trip to the Big Easy. Our passionate and dedicated staff takes pride in delivering that little something extra that helps you to relax, get a good night’s sleep and prepare for the next day. We appreciate your taking the time to tell us about your... More

Plano, Texas
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed August 4, 2014

The staff had a swift check in and the room was the perfect size for 2 people offering a comfortable bed. i slept like a was at home.Turning off the highway it was a little hard to see due to the trees blocking the signage but when I called the staff got me right there.

Was this review helpful? Yes
Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Thank you for choosing the Crowne Plaza New Orleans Airport on your most recent trip to the Crescent City. We are certainly proud of all of our offerings and most guests, like you, are thrilled with our ease of access to the airport as well as the many entertainment options in the Greater New Orleans area. It was our pleasure... More

Calgary, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 31, 2014

We were so HAPPY to stay here!!! We arrived here late after our plane had been cancelled. We had already visited a few disgusting hotels and others were full. When we arrived at the Crowne Plaza we were greeted by very pleasant staff. A distress rate was offered to us and not to mention the beautiful clean room!!! We managed... More

Was this review helpful? Yes
Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Thank you for choosing the Crowne Plaza New Orleans Airport when your recent plane home from New Orleans was cancelled. We take pride in delivering superior service to match the excellent accommodations that we offer. Thanks for letting us know how we did and we look forward to serving you as your travels bring you back to the Crescent City.... More

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Additional Information about Crowne Plaza Hotel New Orleans Airport

Address: 2829 Williams Blvd, Kenner, LA 70062
Phone Number:
Location: United States > Louisiana > Kenner
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel New Orleans Airport 3.5*
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Also Known As:
Crowne Plaza Kenner
Holiday Inn Kenner
Kenner Holiday Inn

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