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Crowne Plaza Hotel New Orleans Airport

3.5 of 5 2829 Williams Blvd, Kenner, LA 70062
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Crowne Plaza Hotel New Orleans Airport
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Crowne Plaza Hotel New Orleans Airport
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345 reviews from our community

Traveler rating
    175
    97
    51
    17
    5
See reviews for
56
63
24
139
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Milwaukee, Wisconsin, United States
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

I was a bit hesitant knowing that this property was so close to the airport BUT to my delighted surprise it was a great location. There was no airport noise to contend with. Also, our first encounter with hotel management assisting us in getting our luggage on a cart proved to be the quality marker of the whole visit. Rooms... More 

Was this review helpful? Yes
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We were in town for MKL day had family in the parade across the river in Marrero the staff was very friendly Allison checked us in. The rooms were very clean . The hotel was also close to the New Orleans original Daiquiris place...that was a plus๐Ÿ˜€๐Ÿ˜€๐Ÿ˜€๐Ÿ˜€

Was this review helpful? Yes
Ivy L, General Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Thank you the great review! I have shared your comment with Allison and I am glad that our staff helped make your holiday weekend a good one. Ivy Lim, General Manager More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

When we first got there our room wasn't ready as check in wasn't for another 2 hours, but I'm a nursing mother and it had been hours since I had pumped. They were nice enough to open the conference room so that I could pump and as soon as I was finished, the room was ready. It was such a... More 

Was this review helpful? Yes
Ivy L, General Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Thank you for taking time to review our hotel. I am glad that we were able to assist you and make you stay a comfortable one. Ivy Lim, General Manager More 

edmonton
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Nice hotel, quiet spacious rooms, comfortable beds. Good pool and hot tub, as well as exercise room. Friendly helpful staff. Really good breakfast. Reliable shuttle service to the airport We would definitely stay here again.

Was this review helpful? Yes
Ivy L, General Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Thank you for the awesome review! Look forward to serving you in the near future. Ivy Lim, General Manager More 

Marco Island, Florida
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I recently had the occasion to stay 3 nights at the Crowne Plaza, New Orleans Airport. Although a clean property, it certainly is not the most sumptuous lodging that I have experienced. You will note, however, that I have rated it to be excellent. And I will tell you why ... It's the staff! I have traveled on business for... More 

Was this review helpful? Yes
Ivy L, General Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Thank you for the compliments! It is a joy and honor to work with dedicated individuals at the hotel who truly enjoy their professions. We look forward to serving you again when you are in the New Orleans area. Ivy Lim, General Manager More 

Thibodaux, La.
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I love this hotel. The staff is fantastic. Every one is so friendly. There are multi lingual staff. The rooms are comfortable and well appointed. I bought the breakfast voucher and was well pleased with the service. I will definitely visit again.

Was this review helpful? Yes
Ivy L, General Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Thank you for the awesome review! We look forward to serving you again. Ivy Lim, General Manager More 

Macon, Georgia
Top Contributor
59 reviews 59 reviews
51 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed 1 week ago

I'm a law student and getting to travel now is a difficult thing for me to do. For Christmas, I was given money to go on a cruise and decided that I would stay at the hotel in a package involving transportation to and from the cruise terminal. This was not the case when I arrived, rather I wound up... More 

Was this review helpful? Yes
Ivy L, General Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Please accept my sincere apologies that we failed to meet your expectations and have impacted your vacation. I am embarrassed that we failed to meet our own standards. Please call me at 504-463-7009 at your convenience. Ivy Lim, General Manager More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

My stay at the hotel was nothing short than phenomenal. The staff was extremely knowledgeable and professional. Extremely courteous and placed my family and I in an attitude of being right at home. Additionally, the services given to my family and I at the restaurant located inside the hotel was extremely enjoyable. The restaurant staff made me feel right at... More 

Was this review helpful? Yes
Ivy L, General Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Thank you for taking time to fill out a review. I am glad that our staff was here to make your stay a comfortable one during a difficult time. Your comment was shared with the entire team, specifically Danielle, Karen, Michelle and Dayleen. Ivy Lim, General Manager More 

Jackson, Mississippi
1 review
4 of 5 stars Reviewed 3 weeks ago

We stayed at this Crowne Plaza before our flight to the Orange Bowl. Shortly after boarding the plane, we realized our bowl tickets were still at the hotel! Ivy went way above and beyond to get our tickets and fedex them to us in Miami. Thank you, Ivy, for saving our vacation. This is our second stay at this Crowne... More 

Was this review helpful? Yes 2
Ivy L, General Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

I am glad that the tickets got to you in time for the game! I hope to meet you when you next return to the New Orleans airport area. Ivy Lim, General Manager More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I had to travel to New Orleans to do some work by the airport. I checked in on Sunday and checked out on Tues. The stay was excellent and since I am a Gold member in the IGH member club I was treated as a VIP. I really enjoyed Dinah in the VIP lounge for breakfast (which was free for... More 

Was this review helpful? Yes 2
Ivy L, General Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Thank you for taking time to share your experience. I am glad that Dinah made your stay an enjoyable one. Your comment was share with Dinah and the entire team. Ivy Lim, General Manager More 

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Additional Information about Crowne Plaza Hotel New Orleans Airport

Address: 2829 Williams Blvd, Kenner, LA 70062
Phone Number:
Location: United States > Louisiana > Kenner
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Hotel New Orleans Airport 3.5*
Number of rooms: 292
Reservation Options:
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Also Known As:
Crowne Plaza Kenner
Holiday Inn Kenner
Kenner Holiday Inn
Hotel Style:
#1 Business Hotel in Kenner
#2 Romantic Hotel in Kenner

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