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Crowne Plaza Hotel New Orleans Airport

#1 of 14 Hotels in Kenner
Certificate of Excellence
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2829 Williams Blvd, Kenner, LA 70062
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1 room 1 guest
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Crowne Plaza Hotel New Orleans Airport
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418 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dublin, Ireland
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Good service, cleanliness etc, but in the middle of freeways and overpasses etc. Couple of restaurants within walking distance but really just a place for an overnight stay unless you're there for a conference or the like.

Was this review helpful? Yes
Ivy L, General Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Thank you for your candid review. I am glad that our service level and cleanliness met your expectations. We hope to serve you again when you next overnight in the New Orleans Louis Armstrong International Airport. Ivy Lim, General Manager More 

1 review
5 of 5 stars Reviewed 2 weeks ago

The staff pays a lot of attention to detail. The front desk remembered me on my second visit, which was two weeks after I came here the first time. The hotel is only five levels high and seems small. But because of its layout it feels quite spacious. The fitness room is very large with five or six treadmills and... More 

Was this review helpful? Yes
Ivy L, General Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Thank you for the awesome review! I am glad that our fitness room, breakfast hours, service and cleanliness met your needs while traveling for business. We look forward to serving you again when you return to the New Orleans area. Ivy Lim, General Manager More 

Boston, Massachusetts
1 review
4 of 5 stars Reviewed 2 weeks ago

We stayed there on August 8th, just a night, so we could board the Carnival Dream the next day not knowing that we would be back after the cruise. Because there was a mistake on our return trip we had to spend the night in New Orleans. We took the shuttle back to the hotel without calling ahead. When we... More 

Was this review helpful? Yes
Ivy L, General Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

I hope you and your family had a wonderful time on the Carnival Dream cruise. Thank you for the awesome review of our hotel. I have shared your comment with Troval and the entire team. Ivy Lim, General Manager More 

Upper Peninsula, Michigan
Level Contributor
9 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

Got stuck in New Orlean due to mechanical problems with plane. I liked their little bar which had a friendly and sweet bartender. Rooms were not overly fancy but they were nice. Efficient shuttle service between hotel and air port was also a plus!!

Was this review helpful? Yes
Ivy L, General Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Thank you for the awesome review! I am glad that we were able to provide a pleasant environment and comfortable stay during your layover in New Orleans. I hope you were able to get to your destination without further delay. Ivy Lim, General Manager More 

Clearwater, Florida
Level Contributor
95 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I arrived, alone in the evening and had to leave early the next morning, so my experience was minimum. A half hour after I was already in my very clean and quiet room, I realized that I had forgotten something in my car. I had to redress and go back down. The hotel staff were aware of my leaving and... More 

Was this review helpful? Yes
Ivy L, General Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Thank you for recommending the hotel to other travelers. I am glad that we met your needs and you felt safe at the hotel. Your comment was shared with the entire team. We hope to serve you and your family again when you travel to the New Orleans area. Ivy Lim, General Manager More 

Belmar, New Jersey
Level Contributor
207 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here for just one night after flying into New Orleans. Front desk staff were very friendly. The room very clean. Excellent gym facilities. Free shuttle to the airport. Complimentary breakfast buffet. Extremely friendly staff. Each one wishing you a good morning. Really nice. Can't be the hours of the buffet either: a limited one available from 3-6AM and then... More 

Was this review helpful? Yes
Ivy L, General Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Thank you for taking time to review the hotel. I am glad that our service and product met your expectations. We look forward to serving you again when your travels bring you back to New Orleans. Ivy Lim, General Manager More 

Dallas, Texas
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I has a room of the 2nd floor by the elevator and was worried that it would be noisy, but it wasn't. My room was clean, simply designed and overlooked another tower. I'm usually not a fan of hotels that make you shuffle down a hall, to an elevator to another tower in another building to find your room, but... More 

Was this review helpful? Yes
Ivy L, General Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Thank you for taking time to compliment Emily and the entire team on the service that they provided. I have shared your comment with the entire team and I hope that you had an opportunity to make use of the gym and swimming pool while staying with us. Ivy Lim, General Manager More 

New Orleans, Louisiana
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I only spent the morning in the hotel working with movie crew, and the restaurant wait staff and chef were so attentive and professional! I don't know that I've ever run into an entire group so accommodating. Thanks for the kindness, and keep up the good work.

Was this review helpful? Yes
Ivy L, General Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Thank you for the awesome review! It was shared with the entire restaurant team. Ivy Lim, General Manager More 

Cordova, Tennessee
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 29, 2015

We wanted to go to NOLA for the weekend, and the Crowne Plaza in Kenner was close to the city and had an awesome staff! The room was beautiful and the bathroom was very nice! Had a great bar and restaurant on site. We will definitely stay here again!

Was this review helpful? Yes 1
Ivy L, General Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Thank you for the great review! It was shared with the entire team at staff meetings. We hope to see you soon! Ivy Lim, General Manager More 

Baton Rouge, Louisiana
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 27, 2015

Loved the hotel. It was clean and comfortable. More than this, the staff was outstanding especially Dinah and Karen in the restaurant. The workout facilities were modern and clean. This will be our go to hotel while in New Orleans.

Was this review helpful? Yes 1
Ivy L, General Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Thank you for the awesome review. Your comment was shared with Dinah and Karen. We look forward to serving you again when you next travel to the New Orleans area. Ivy Lim, General Manager More 

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