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All 15 Kenner hotels

Crowne Plaza Hotel New Orleans Airport

3.5 of 5 Hotel   |   2829 Williams Blvd, Kenner, LA 70062
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Ranked #1 of 15 hotels in Kenner
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 6 days ago
tattersall_12 Arvada, Colorado
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266 people have reviewed this hotel

Traveler rating
    138
    74
    38
    12
    4
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38
47
17
110
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

I checked in on 4/19/14 and they gave me a room located near main corridor with noise from the bar. I called at 2300hrs and asked them if they did this in purpose si I can not get a chance to sleep. The answer was they gave me just what came first in the system and asked me if I... More

Was this review helpful? Yes 2
Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Thank you for choosing the Crowne Plaza New Orleans Airport on your recent visit to the Greater New Orleans Airport area. I am not sure how we allowed you to get this impression of our hotel as our staff goes out of their way to try and create memorable stays. We further pride ourselves in being one of the top... More

Arvada, Colorado
Top Contributor
70 reviews 70 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I had the best customer service ever here! I was promptly picked up from the airport and shuttle for FREE to the hotel. My check-in went smooth. My room was spacious, clean, and had some pretty cool deco. I forgot a few things and called the front desk for some assistance. They offered me a FREE ride in their shuttle... More

Was this review helpful? Yes
Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Thank you for choosing the Crowne Plaza New Orleans Airport on your most recent trip to the Crescent City. We are certainly proud of all of our offerings and most guests, like you, are thrilled with our food and beverage options in the Landing as well as in our lobby bar. It was our pleasure serving you and we look... More

Park City, Utah
Contributor
13 reviews 13 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We needed a hotel to stay in for last Saturday night while in the NOLA area since all the hotels where we wanted to stay were full or way too expensive. We chose the Crowne Plaza by the New Orleans airport. It was comfortable and simply and nicely decorated. The front desk staff was efficient and pleasant. The heating/ac system... More

Was this review helpful? Yes
Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Thank you for choosing the Crowne Plaza New Orleans Airport on your most recent trip to the Big Easy. Our superior service and first-class accommodations enable you to focus on the work that brought you to New Orleans with no distractions. We appreciate your feedback and look forward to serving you the next time your travels bring you back to... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW via mobile

I got this hotel through Hotwire, only $105 for a Wednesday night. I'm an IGH member and I am beyond impressed. I would say I'm a well traveled person and have stayed in a wide range of hotels all over the world. I have never had better customer service in my life. This hotel has the best customer service I've... More

Was this review helpful? Yes 1
Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Thank you for choosing the Crowne Plaza New Orleans Airport on your most recent trip to the Big Easy. Our passionate and dedicated staff takes pride in delivering that little something extra that helps you to relax, get a good night’s sleep and prepare for the next day. We appreciate your taking the time to tell us about your stay,... More

New Jersery
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

We could not get a hotel in the french quarter for the last night of our trip and we decided to stay here since our flight left so early anyway. The airport is less than 2 miles from this hotel. We previously had stayed in the Crowne Plaza on canal street, what a difference. This hotel was modern and clean.... More

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Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Thank you for recently choosing the Crowne Plaza New Orleans Airport to spend your last night in the Big Easy. We appreciate the opportunity to show off our excellent accommodations coupled with the superior service that we deliver. Thank you for your glowing recommendation and we look forward to serving you again as your travels bring you back to the... More

Denver, Colorado
1 review
5 of 5 stars Reviewed 1 week ago

The Hotel shuttle was delayed picking us up from the airport, so the manager on duty (Brian) made it right by providing a resturant coupon & voucher. The Food And Service were "Top Notch"!! The food was Fantastic, prepared exactly as I asked, with Taste, Beyond what was expected. The service provided by Richard V, was Exemplamentary - FIVE Star... More

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Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Thank you for choosing the Crowne Plaza New Orleans Airport on your most recent business trip to the Greater New Orleans area. Thank you also for noting the delicious culinary options available in our restaurant, The Landing as well as the superior service that you received from our Staff and we look forward to serving you again as your future... More

Morwell, Australia
Senior Contributor
49 reviews 49 reviews
28 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here a few times over a couple of months and the hotel itself was good and comfortable. The desk staff were excellent looking after big groups of workers waiting to fly out to the Gulf. Room can be quiet a distance from the lobby so you might be in for a walk with your bags. Food in the restaurant... More

Was this review helpful? Yes
Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Thank you for choosing the Crowne Plaza New Orleans Airport on your recent stopover in the Big Easy. Our staff is truly the secret to our success and is always seeking ways to help you relax and rejuvenate during your time with us. We are certainly glad that you enjoyed our Restaurant offerings and we will be looking into the... More

Toronto, Canada
Top Contributor
60 reviews 60 reviews
23 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife stayed at the Crowne Plaza for a night in late March. Overall, quite a good stay. We were lucky to have found the airport shuttle bus right outside the terminal doors. As I understand, the shuttle bus (which is complimentary) runs all day. We arrived at the terminal at about 10 PM and there it was! Check-in was... More

Was this review helpful? Yes
Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Thank you for choosing the Crowne Plaza New Orleans Airport on your most recent trip to the Greater New Orleans area. Each and every member of our staff takes your comfort seriously and goes out of their way to deliver superior service daily. Thank you for noting our exemplary staff members and we look forward to serving you again as... More

Portland, Oregon
Top Contributor
69 reviews 69 reviews
54 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Spent just one night here, but it was top notch. Very efficient check in and was upgraded to the club level for being a Priority Member. The staff is exceedingly professional and helpful. The room was what I've come to expect from IHG hotels, clean & comfortable. Breakfast in the adjoining dinning area was really good. Upon check out, we... More

Was this review helpful? Yes
Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Thank you for choosing the Crowne Plaza New Orleans Airport on your most recent trip to the Big Easy. Our superior service and first-class accommodations enable you to focus on the work that brought you to New Orleans with no distractions. We appreciate your feedback and look forward to serving you the next time your travels bring you back to... More

Pelham, New Hampshire
Top Contributor
370 reviews 370 reviews
78 hotel reviews
190 helpful votes 190 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed for just one night and were impressed with the welcome and service throughout the hotel. The hotel is clean and modern. The room comfortable and well appointed. We were told that we had been upgraded and that this room 2024 did not have a window so we weren't surprised. For one night it was just fine, but the... More

Was this review helpful? Yes
Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Thank you for choosing the Crowne Plaza New Orleans Airport on your most recent trip to the Crescent City. We are certainly proud of all of our offerings and most guests, like you, are thrilled with our food and beverage options in the Landing as well as in our lobby bar. It was our pleasure serving you and we look... More

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Additional Information about Crowne Plaza Hotel New Orleans Airport

Also Known As:
Crowne Plaza Kenner
Holiday Inn Kenner
Kenner Holiday Inn
Address: 2829 Williams Blvd, Kenner, LA 70062
Phone Number:
Location: United States > Louisiana > Kenner
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 15 hotels in Kenner
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel New Orleans Airport 3.5*
Official Description (provided by the hotel):
Conveniently located to the Louis Armstrong International Airport in suburban New Orleans, the Crowne Plaza New Orleans Airport Hotel offers complimentary airport shuttle service. Relaxation is available at the outdoor saltwater pool. The Landing restaurant offers Creole cuisine and is open for breakfast, lunch and dinner. ... more   less 
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