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All 15 Kenner hotels

Crowne Plaza Hotel New Orleans Airport

3.5 of 5
2829 Williams Blvd, Kenner, LA 70062
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Crowne Plaza Hotel New Orleans Airport
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Ranked #1 of 15 hotels in Kenner
Most recent review
5 of 5 stars Reviewed June 17, 2013
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190 reviews from our community

Traveler rating
    98
    52
    27
    10
    3
See reviews for
Families
29
 
Couples
29
 
Solo
14
 
Business
81
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 17, 2013 NEW

Very close to the airport, really didn't hear the planes landing/taking off (not enough to notice anyway). Fast check in, rooms & bathrooms were clean, bar service/food was great "thanks to Melissa", and the sheets were crisp "just about in that order"! Will stay everytime I'm in the area, as long as the rate stays reasonable, and I keep having... More

Was this review helpful? Yes
Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review
June 17, 2013

Thank you for choosing the Crowne Plaza New Orleans Airport on your most recent trip to the Big Easy on business. Our staff works tirelessly to treat you as a guest in their own home and we never tire of seeking ways to offer you options to make you more comfortable here. We appreciate your letting us know how we... More

Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 12, 2013 NEW

My wife and I ended up with a cancelled flight and united put us up in this hotel for the night. We stood in line waiting to be served as there was 1 line and 2 clerks. As we were waiting a few people went directly in front from the other side instead of waiting in the queue. My wife... More

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Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review
June 17, 2013

Thank you for allowing us to host you when your recent United Airlines flight was cancelled, stranding you in New Orleans. We pride ourselves on delivering top-notch service to match our superior accommodations. We certainly can sympathize with you that United Airlines cancelled your flight and we were thrilled to have the chance to serve you. Several of our Manager’s... More

Lake Arthur, Louisiana
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed June 9, 2013 via mobile

Booked so i could park vehicle while on vacation as website said got to hotel to check in and they charge 5 dollars a day it is not free as advertised on website will not be booking here anymore will find another hotel for next vacation

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Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review
June 17, 2013

Thank you for choosing the Crowne Plaza New Orleans Airport on your most recent trip to the Crescent City to fly out of town. We strive to deliver memorable service to each and every guest daily. While we do advertise a Park and Fly Package which allows guests to leave their car with us while they are out of town,... More

Murfreesboro, North Carolina
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 7, 2013

I stayed here May 31-June 2. If you need a location close to the airport, this place is perfect. It was probably less than a mile from the airport. If you are looking to enjoy New Orleans (Bourban Street, French Quarter) then it's too far out for my taste. I know it's advertised as a N.O. hotel, but it is... More

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Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review
June 9, 2013

Thank you for choosing the Crowne Plaza New Orleans Airport on your most recent trip to the Greater New Orleans area. Our location just off of Interstate 10 and minutes from the Airport makes us a desired location In Kenner, Louisiana. Many travelers find our location to be more convenient and cost-effective than staying downtown. We are so glad that... More

NYC
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 5, 2013

My flight was cancelled and I was rerouted to the hotel, no expectations but just a place to get ready for the next flight!! The rooms are quite nice, large and very clean. The restaurant, a pleasant surprise and the blackened Ahi Tuna with Asparagus was a great meal!!! Good wine menu too and great and friendly service, special thanks... More

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Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review
June 8, 2013

Thank you for staying with us at the Crowne Plaza New Orleans Airport when your recent flight was cancelled. Being stranded in a city with no room due to a cancelled flight is not a fun experience. We recognize that you need an opportunity to relax and rejuvenate after your travel plans were changed and we appreciate the opportunity to... More

Winchester, Virginia
1 review
3 of 5 stars Reviewed June 2, 2013

Very courteous staff, clean, and 100% better than the Travel Best Inn. No complaints or suggestions from this customer, very pleased with a great stay clean beds, bathroom, and no major electrical problems.

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Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review
June 10, 2013

Thank you for choosing the Crowne Plaza New Orleans Airport on your most recent trip to the Crescent City. Our friendly and helpful staff takes seriously your need to relax and rejuvenate after a long day on the road and providing you with a clean and spacious room and superior service is our daily goal. We appreciate your letting us... More

Fort Polk, Louisiana, United States
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed May 31, 2013

Stayed there from may 24-26th room smelled very musty and gross. My husband ordered the romance package, which included champange and chocolate covered strawberries on our arrival waited almost 2 hrs for it. Everytime we called down to see what was talking so long and to tell them we were leaving to do stuff in the city, the front desk... More

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Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review
June 8, 2013

Thank you for choosing the Crowne Plaza New Orleans Airport for your romantic weekend getaway. Our staff takes pride in delivering top notch service and a memorable hotel experience. Items on our Romance Package such as chocolate covered strawberries are made fresh in our Kitchen every afternoon and delivered to the room once prepared. Based on your experience, we need... More

Charleston, South Carolina
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed May 28, 2013 via mobile

Stayed this past weekend (Memorial Day) and booked through Priceline. Priceline said free Internet but the Crowne said that's not the case and it needed to be paid for. Our room had a tv that had audio but no picture. We weren't in there enough to say anything about it. The location was good if you have things to do... More

Was this review helpful? Yes
Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review
June 8, 2013

Thank you for choosing the Crowne Plaza New Orleans Airport on your most recent trip to the Crescent City. Our convenient location in the Kenner Airport area makes us a viable option for those who wish to avoid staying in the downtown New Orleans area, but want to be close enough to visit. Our beds are among the most comfortable... More

Atlanta, Georgia
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 15, 2013 via mobile

My husband and I booked this hotel as a pit stop on our way home and we were very pleased. It was close to the airport, clean, and affordable. The receptionist was courteous and quick with check-in. We did find that it was somewhat of a "maze" to get to our room but once there we were pleased. The room... More

Was this review helpful? Yes
Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review
May 23, 2013

Thank you for choosing the Crowne Plaza New Orleans Airport on your most recent trip to the Big Easy. Our dedicated and courteous staff prides itself in playing a role in making your trip a success. It is truly a reward to hear how pleased you were with every part of your stay and we look forward to serving you... More

Cleburne, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 7, 2013 via mobile

Have never before experienced such a nice hotel staff. From front desk, bartender, housekeeping and on every single person involved with running this property goes over and above to make sure you have a nice stay. The lady that runs the "Club Level Lounge" was even better, if that's possible!

Was this review helpful? Yes
Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review
May 8, 2013

Thank you for choosing the Crowne Plaza New Orleans Airport on your most recent trip to the Crescent City. Our staff takes it upon themselves to provide true southern hospitality to each and every guest. We take pride in delivering knock your socks off service and hope to help every guest have a successful trip. We appreciate your feedback and... More

 
 
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Hotel Summarization (Beta)

What travelers say

  • Priority Club(21)
  • Very nice(4)
  • Rooms are clean(3)
  • French quarter(3)

Additional Information about Crowne Plaza Hotel New Orleans Airport

Address: 2829 Williams Blvd, Kenner, LA 70062
Phone Number:
Region: United States > Louisiana > Kenner
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotels in Kenner
#5 Family Hotels in Kenner
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Conveniently located to the Louis Armstrong International Airport in suburban New Orleans, the Crowne Plaza New Orleans Airport Hotel offers complimentary airport shuttle service. Relaxation is available at the outdoor saltwater pool. The Landing restaurant offers Creole cuisine and is open for breakfast, lunch and dinner. ... more   less 
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Also Known As:
Crowne Plaza Kenner
Holiday Inn Kenner
Kenner Holiday Inn

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