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All 15 Kenner hotels

Hilton New Orleans Airport

3.5 of 5 Hotel   |   901 Airline Drive, Kenner, LA 70062
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Ranked #9 of 15 Hotels in Kenner
A recent review
5 of 5 stars reviewed 2 days ago
Ashley B Stuart, United States
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371 reviews from our community

Traveler rating
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    82
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Stuart, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Overall a beautiful hotel, very clean & very courtious staff. A good value for the price. I chose it for the price, but with the $33 + tip cab ride into the French Quarter, which was where I planned on spending the majority of my time, it might have been a better plan to stay closer.

Review collected in partnership with Hilton Hotels & Resorts

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gold coast, Australia
1 review
2 of 5 stars Reviewed 2 weeks ago

Dirty and noisy room`s. I stay hear once a month because I have to due to my company pay`s. The hotel food is below average and expensive. the pillow`s are to short. bathrooms are below average. etc etc.

Review collected in partnership with Hilton Hotels & Resorts

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Tom M, General Manager at Hilton New Orleans Airport, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the issues in your room and we’re working with our maintenance and cleaning team to ensure the situation doesn’t happen... More

Virginia Beach, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Staff was very professional, the hotel was very clean and being as close as we were to the airport it was surprisingly quiet!!! Get away from the hustle of the Quarter and stay here. I will definitely stay there again whether it's on a solo trip or with my family.

Review collected in partnership with Hilton Hotels & Resorts

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Melinda M, Director of Sales at Hilton New Orleans Airport, responded to this review

Hello and thank you for taking the time to post your experience at the Hilton New Orleans Airport. We are delighted that you found our staff professional and the hotel clean – the team takes pride in providing great service to each guest and focuses on cleanliness. We welcome you back on your next visit to New Orleans! Thank you!... More

Oklahoma
Senior Contributor
45 reviews 45 reviews
15 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel has great staff! From the minute you walk in the front door, you are treated like a king. The place is clean and you can get a great cup of coffee in the morning along with a 'Good morning' from the General Manager who was in the lobby both mornings of my stay. Best hotel at the airport.

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Melinda M, Director of Sales at Hilton New Orleans Airport, responded to this review

Thank you for sharing your recent experience at the Hilton New Orleans Airport – we truly value all input! Our team prides themselves on providing great service and treating each guest like royalty! Our General Manager, Tom Mamalis, works in the hotel lobby daily - Tom jokes that his title is truly Chief Guest Service Agent versus General Manager as... More

Humble, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This is a great place to stay close to the airport , The service was amazing !!!! I will stay here again nice clean Bar friendly staff restaurants in the area were great But then again the food in New Orleans is always good !!!

Review collected in partnership with Hilton Hotels & Resorts

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Melinda M, Director of Sales at Hilton New Orleans Airport, responded to this review

We are very appreciative of the positive post and thank you for sharing your experience at the Hilton New Orleans Airport. Our team takes pride in providing great service to each guest and, yes, we agree - the food in New Orleans is good! Next time your travels bring you to New Orleans, we look forward to your visit. Thanks,... More

Senior Contributor
35 reviews 35 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed August 25, 2014

Spent one night here after flying in late to the new orleans airport. Location is great if you need to get to the airport as it is right across the street. The lobby is nice they have a coffee place and small store as well as a sports bar. Checked in around 9pm at night. I know this sounds stupid... More

Was this review helpful? Yes 2
Melinda M, Director of Sales at Hilton New Orleans Airport, responded to this review

We thank you for taking the time to share your experience at the Hilton New Orleans Airport as feedback is very important to us. We are delighted that you received excellent service in the restaurants! Also, thank you for being a member of Hilton’s Guest Loyalty Program, HHONORS – we are so sorry that you were not recognized at check-in.... More

Pacifica, California
Top Contributor
100 reviews 100 reviews
30 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed August 24, 2014

From the nice lobby and friendly staff to the comfy hotel room, I have had a few great stays here. The rooms are nice sized and modern. The restaurant has good food, but sometimes in the afternoon the service can be a little slow. On my last visit, I had to leave the restaurant and ask the front desk to... More

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Melinda M, Director of Sales at Hilton New Orleans Airport, responded to this review

Thank you for taking the time to share your experience during your stay at the Hilton New Orleans Airport. We love to receive feedback and thank you for being a repeat guest - your loyalty means the world to us! We are delighted to learn that you had a nice stay and enjoyed the restaurant’s food – thanks, too, for... More

Rocklin, California
Senior Contributor
46 reviews 46 reviews
45 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed August 19, 2014

My wife and I really enjoyed the ease of this hotel. Quick friendly response from shuttle service. Very friendly front desk staff. The coffee bar and breakfast were excellent. Loved how friendly the restaurant chef and staff were. While we were there, they had a planned power outage for a panel replacement. Plenty of pre warning and the outage was... More

Was this review helpful? Yes
Melinda M, Director of Sales at Hilton New Orleans Airport, responded to this review

Hello and thank you for your positive feedback regarding your stay at the Hilton New Orleans Airport. We truly appreciate you taking the time to share your experience – it really means a lot! So happy to hear that you will stay with us again on your next visit to New Orleans. Hope to see you soon! Warm regards, Melinda... More

Madison, MS
2 reviews
2 of 5 stars Reviewed August 17, 2014

Room needs new mattress, pillows like brick , globe in bathroom was broken. Sad the cleaning folks did not notice . Is close to airport though. Restaurant was adequate, even though I ordered the spinach wrap and it was not a spinach wrap.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Tom M, General Manager at Hilton New Orleans Airport, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. I am extremely sadden we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. I have addressed the issues with both the engineering team and our culinary staff to ensure we correct the issues. Once... More

Edmonton, Canada
1 review
3 of 5 stars Reviewed August 17, 2014

Price per night did not offer near what the hotels did in down town New Orleans in terms of Quality and luxury. Restaurant menu did not have much selection and the breakfast buffet was pretty poor aside from the omelets to order. Free parking and internet were the biggest features that this hotel had to offer

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
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Additional Information about Hilton New Orleans Airport

Address: 901 Airline Drive, Kenner, LA 70062
Phone Number:
Location: United States > Louisiana > Kenner
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton New Orleans Airport 3.5*
Number of rooms: 317
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Also Known As:
Hilton New Orleans Airport Hotel Kenner
Hilton Hotel Kenner
Hilton Hotel New Orleans Airport
Hilton Kenner
Kenner Hilton

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