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Hilton New Orleans Airport

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901 Airline Drive, Kenner, LA 70062
Best prices for: 1 room 1 guest
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Hilton New Orleans Airport
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Hilton New Orleans Airport
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466 reviews from our community

Traveler rating
    121
    172
    95
    54
    24
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Encinitas, California
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 3 days ago NEW

A good hotel, clean, good food. I had only one issue, Honors members are not treated equally. Only high level Honors members get free internet. It needs to be made clear in their policies and stated clearly on their website.

Review collected in partnership with Hilton Hotels & Resorts

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Little Rock, Arkansas
Contributor
18 reviews 18 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

If you live away from NOLA and want big city airport access, the Hilton Airport in Kenner is the solution! With an overnight stay, you can book that 5:30 am value flight and not worry. Staff is competent and kind. Hotel, though ALWAYS under construction, is nice and the bar is fun. Food is fair, but nice portions. Also, This... More 

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Melinda M, Director of Sales at Hilton New Orleans Airport, responded to this review

Thank you for sharing your comments regarding your recent stay at the Hilton New Orleans Airport. Our hotel is located directly across from the Louis Armstrong New Orleans Airport and for the convenience of our guests, we provide complimentary airport shuttle service on demand / 24 hours daily. We are delighted that you found the service worry-free! We are in... More 

houston, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Great hotel. The fitness center is very good, with full dumbbells, a pulley machine and cardio machines, water, beautiful bathrooms, etc. The staff is very friendly. There's a restaurant/bar, a breakfast nook for grab and go breakfast, and then a full breakfast buffet in another café in the morning. Also has conference rooms. Best part is the free shuttle that... More 

Review collected in partnership with Hilton Hotels & Resorts

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Melinda M, Director of Sales at Hilton New Orleans Airport, responded to this review

Thank you for sharing your experience regarding your stay at the Hilton New Orleans and thank you so much for the nice compliments! As a convenience to our guests, the hotel offers complimentary airport shuttle service 24 hours/on-demand – we are delighted that you found the service convenient. Café LaSalle features a la carte menu items and a hearty full... More 

Abilene, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Great hotel with great accomodations. i would definately recommend. I will be staying here two times every month for the next year. The shuttle from the airport to the hotel is very convenient. The restaurant and bar is nice.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Melinda M, Director of Sales at Hilton New Orleans Airport, responded to this review

Thank you for sharing your experience regarding your stay at the Hilton New Orleans and thank you so much for the recommendation! We truly appreciate it. As a convenience to our guests, the hotel offers complimentary airport shuttle service 24 hours/on-demand – we are delighted that you found the service convenient. Café LaSalle features a la carte menu items and... More 

Omaha, Nebraska
Top Contributor
61 reviews 61 reviews
41 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The shuttle to the airport ran continuously at the time of my stay. I didn't have to make a reservation for the shuttle. Unlike some "airport" hotels that run a shuttle only during certain times of the day or only two or three times an hour, this shuttle was as easy to take as an elevator! Also, the hotel is... More 

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Melinda M, Director of Sales at Hilton New Orleans Airport, responded to this review

Thank you for taking the time to share your experience regarding your stay at the Hilton New Orleans Airport. We truly appreciate your feedback. The hotel is located directly across from the Louis Armstrong New Orleans International Airport. For the convenience of our guests, we offer a complimentary airport shuttle service that runs 24 hours daily / on-demand. We are... More 

Sauk Village, Illinois
Top Contributor
56 reviews 56 reviews
24 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed at this Hilton from March 19, 2015 - March 23, 2015. I chose this location because it was the only hotel I could find near the airport offering 24 hour shuttle service. Although I ended up not needing the shuttle service, because I rented a car, I decided not to change my location to the French Quarter area.... More 

Was this review helpful? Yes
Melinda M, Director of Sales at Hilton New Orleans Airport, responded to this review

We are delighted that you enjoyed your stay at the Hilton New Orleans Airport. We thank you for taking the time to share your experience. The hotel is conveniently located across the street from the Louis Armstrong New Orleans Airport, provides complimentary airport shuttle service and as a cost savings to our guests extends complimentary parking. We are happy that... More 

Darmstadt, Germany
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Surprised that this hotel carries the Hilton name.... by far the worst I've stayed in. On the floor My room was on, the walls around the air-conditioning unit were damp with visible mould. Breakfast was poor - the only thing going for this hotel is the proximity to the airport. I will not be returning

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Tom M, General Manager at Hilton New Orleans Airport, responded to this review

Dear BAW63, Thank you for sharing your feedback. I am very sorry you did not enjoy your stay. I invite you to contact me personally so that I may know which room it is you stayed in. We would want to address the issue right away, preferably while you are our guest so that we may have the opportunity to... More 

The Woodlands, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Folks were nice but not overly nice as the price of the room should have dictated. I left a few items in the room that still have not been returned. Food was good, bar and waitress was very nice. To much money for the room for the construction going on in the hotel though. Overall a good experience though.

Review collected in partnership with Hilton Hotels & Resorts

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Melinda M, Director of Sales at Hilton New Orleans Airport, responded to this review

Thank you for taking the time to share your experience regarding your recent stay at the Hilton New Orleans Airport. Our Second Line Sports Edition offers some of New Orleans favorite dishes – we are delighted that you enjoyed the food and found the bar and server to be nice! Upon receiving your Trip Advisor posting, I looked into the... More 

Fort Walton Beach, United States
1 review
5 of 5 stars Reviewed March 18, 2015

Staff friendly and helpful and sincere to make your stay comfortable and to make you feel welcome. Parking facilities are great and convent. Breakfast was great with the personal touch with a chef to prepare your eggs right there in front of you with a friendly smile.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Melinda M, Director of Sales at Hilton New Orleans Airport, responded to this review

Thank you so much for sharing your feedback regarding your recent stay with the Hilton New Orleans Airport. Our staff prides themselves on ownership of delivering Conrad Hilton’s philosophy of “filling the earth with the light and warmth of hospitality”. In Café LaSalle, you can enjoy the Hilton Breakfast Buffet or a la carte menu items with made-to-order eggs…thank you... More 

alberta canada
Contributor
12 reviews 12 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 17, 2015

we had reservation but on approaching the front desk we were told in a loud voice there was no room available. Upon explaining we had reservation we were again told in loud voice there was no rooms available because they sold out the night before. When i asked when would a room be available i was told not sure check... More 

Was this review helpful? Yes 1
Melinda M, Director of Sales at Hilton New Orleans Airport, responded to this review

Thank you for your feedback during your recent visit. The attitude of our staff is most important to us as they really make a difference when a guest is selecting one hotel from another and it is disappointing to learn that our front desk staff did not reflect the level of concern that they should have. We sincerely apologize for... More 

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