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Hilton New Orleans Airport

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901 Airline Drive, Kenner, LA 70062
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Hilton New Orleans Airport
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Hilton New Orleans Airport
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522 Reviews from our TripAdvisor Community

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Traveler rating
    141
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    104
    63
    28
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98
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226
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Jackson, Mississippi
2 reviews
1 of 5 stars Reviewed today NEW

We checked into this hotel the Friday evening before our cruise. The hotel was dirty, the stafff was rude, and parking for registered for guest was almost non-existent. We had to park in an illegal parking area by the street. When I brought this to the staff's attention, they did not care, they were rude, and offered no resolution. As... More 

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Hazlehurst, United States
5 of 5 stars Reviewed 4 days ago NEW

had a wonderful stay, room was nice and comfy. no disturbances. Enjoyed the conference. Staff nice and friendly,gave very good directions. conference was very enjoyable & relaxing. was late getting in and rested well, ready for early morning church conference.

Review collected in partnership with Hilton Hotels & Resorts

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marblefalls, United States
5 of 5 stars Reviewed 6 days ago NEW

they seen to all my needs with a smile the cooks fix all my meals well and kelp there area clean of trash and if its not wright they will start over and make it wright for you if something wrong enywere they will give you a free breakfest

Review collected in partnership with Hilton Hotels & Resorts

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Melinda M, Director of Sales at Hilton New Orleans Airport, responded to this review

Thank you for your review of the Hilton New Orleans Airport – We strive for 100% customer satisfaction; unless we have 100% …we know we must continue to improve. Our culinary team takes great pride in serving our Guests and bringing a smile to everyone’s day. We are delighted our team saw to all of your needs with a smile!... More 

Lake Charles, Louisiana
Level Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago

Got last minute reservations thru Hotel.com. Price was not to bad. We heard a airplane once both nights. Which supprised us. The hotel was real nice. Staff was friendly and helpful. We were on the second floor. It was quite. They have a restaurant and bar. The pool was small for the size of the hotel.

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Melinda M, Director of Sales at Hilton New Orleans Airport, responded to this review

Hello and thank you for selecting the Hilton New Orleans Airport for your recent "Road Trip"! We are delighted that you found our staff friendly and helpful - We recently completed a lobby renovation with ceiling to floor windows overlooking a courtyard and giving tons of natural light to the lobby. Second Line Sports Edition provides a great place to... More 

Naperville, Illinois
Level Contributor
131 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 1 week ago

Here for business. Very large FREE parking. I like free parking and this is hard to come by in NOLA. This hotel is directly across from the airport which is convenient for many. I stayed here for a week and have only heard four planes the entire time that I have been here. My room was on the 3rd floor... More 

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Mobile, Alabama
Level Contributor
4 reviews
4 of 5 stars Reviewed 1 week ago

We booked this hotel last minute after finding out our hotel in new Orleans didn't appear safe. This is a very large hotel. The staff were overall nice even though the hotel was packed. We booked a double room, but when we got there, no doubles were available. They arranged for us to have a larger king room and placed... More 

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Level Contributor
3 reviews
3 of 5 stars Reviewed 2 weeks ago

This is an average 3 star hotel. They have a really nice lobby with a coffee shop and a restaurant on site. The room was pretty large and the bed was comfortable. Parking is free which is a great perk in the New Orleans area. They had some issues with the wall paper peeling in the hallway and one night... More 

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Southern California
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Each year my husband and I along with our very good friends take an adults only vacation. Usually this is a cruise since one of our friends had never flown .. This year was different. It was her year. We were going to fly to Cancun! As an added bonus, we decided to fly from California to New Orleans to... More 

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Castro Valley, California
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I often stay at this hotel because it is near the airport and convenient to all points that I visit. This was the first time the rooms were pre-assigned with no possibility of change. When I asked for another room, the only response was the hotel was completely booked. The gentleman advised that people would be checking out the next... More 

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Mobile, Alabama
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I thought this to be a good rate at $98 on a friday before an early morning flight. I was wrong. this place is aweful. Paper thin walls so you can hear everything within 2-3 floors. The room was hot, beds small, and at midnight a group of younger people chose to congregate in the hallway. It took multiple calls... More 

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