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Hilton New Orleans Airport

3.5 of 5 901 Airline Drive, Kenner, LA 70062
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Hilton New Orleans Airport
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Hilton New Orleans Airport
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443 reviews from our community

Traveler rating
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    92
    51
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Gig Harbor, Washington
Top Contributor
77 reviews 77 reviews
6 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We just stayed there mid-February, 2015, and they are undergoing some remodeling in the lobby. Another Hilton opened recently (Hilton Garden), so it is safe to infer this property is upgrading to compete. For the best information, check out the latest reviews. This location is very conveniently located just across the street from the airport, with a complimentary shuttle.If you... More 

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hickory hills, United States
1 review
4 of 5 stars Reviewed 1 week ago NEW

cant beat location from airport and free shuttle. the lobby is very spacious and restaurants are very pleasing.The staff responds quickly to your requests and are very helpful with the sites and places to go in town.

Review collected in partnership with Hilton Hotels & Resorts

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Melinda M, Director of Sales at Hilton New Orleans Airport, responded to this review

Thank you for your feedback regarding your recent stay at the Hilton New Orleans Airport. We are delighted that you stayed with us. The hotel is located directly across from the Louis Armstrong International Airport and as a convenience to our guests, we provide complimentary airport shuttle service 24 hours / 7 days a week on demand. Our lobby provides... More 

Dallas, Texas
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

If you are looking for a Hilton property very close to the airport that is cozy enough for a good sleep, this hotel is an excellent choice. Rooms: A bit dated and worn, but nothing more than cosmetic. I have stayed in Hilton brand hotels in far worse shape. I was very pleased with how quiet the rooms were with... More 

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Melinda M, Director of Sales at Hilton New Orleans Airport, responded to this review

Thank you for commenting on your stay at the Hilton New Orleans Airport. We do, by far, have the best accessibility to the Louis Armstrong New Orleans International Airport. We recently completed the renovation of our Meeting/Event space and we are in the process of addressing the guest rooms. Café LaSalle is opened daily for breakfast offering both a la... More 

Bronx, New York, United States
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

My boyfriend and I reserved a room for Valentine's Day and Mardi Gras. We liked that we could book and hold the room in advance and pay when we got there. That was about where the "good" ended. 1. There was no heat. It was unusually cold in New Orleans, with temps dropping to the 30s. We adjusted the thermostat... More 

Was this review helpful? Yes 1
Tom M, General Manager at Hilton New Orleans Airport, responded to this review

Dear Michelle W, Thank you so much for the taking the time to provide your feedback from your stay. I am very sorry to hear that you did not enjoy your stay. I am sharing your valuable comments with my team as a learning tool to improve our services. I hope that you spoke with a Manager on Duty while... More 

Jacksonville Beach, Florida
Top Contributor
76 reviews 76 reviews
18 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

Was in town for Mardi Gras. This is a nice Hilton Hotel located directly across the street from the airport & next door to an Ihop. It is approx. 15 miles from Bourbon St. close enough to enjoy New Orleans yet far enough to avoid the congestion. The rooms are spacious & the beds are comfy but does not have... More 

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Melinda M, Director of Sales at Hilton New Orleans Airport, responded to this review

Thank you for your review of the Hilton New Orleans Airport during your visit for Mardi Gras. We hope that you enjoyed the festivities of the Carnival Season! We are delighted that you found the guest rooms spacious and comfortable and the staff friendly. During your next visit, please note that fridges and/or microwaves are available upon request / availability.... More 

New Orleans, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

Running and yelling children cruse the halls of this conveniently located, poorly managed hotel. If you have badly behaving children whom you'd like to feel free to go wild, this is your place. Don't worry if the police are called, they'll be polite and let it go on.

Review collected in partnership with Hilton Hotels & Resorts

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Tom M, General Manager at Hilton New Orleans Airport, responded to this review

Dear Dean S, First of all thank you for your review of your past stay at our hotel and for becoming a Tripadvisor contributor. My team and I always appreciate hearing from our guests especially when comments help identify ways we can improve. I understand that the noise was an issue during your stay; while we do have additional security... More 

Deer Park, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This Hilton Hotel was clean and the service was very good. I received and overall great value during my stay. As a HHonors member, I was disappointed that it was an extra cost to check-in early and the internet is another fee in the conference rooms. Make sure your hotspot works on your phone if you leave the room and... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Melinda M, Director of Sales at Hilton New Orleans Airport, responded to this review

Thank you for the review of the Hilton New Orleans Airport….thank you for your loyalty through the Hilton HHonors Program. We look forward to seeing your during your visit in the New Orleans area. Warm regards, Melinda Mueller Director of Sales More 

Mobile, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The went very well overall. I will return for a stay if I was in the area. The hotel was neat and well kept. Hilton properties are generally kept in good shape. The furniture probably needed to be up-dated in the room. I was very satisfied with my stay. I will recommend the hotel to my friends.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Melinda M, Director of Sales at Hilton New Orleans Airport, responded to this review

Thank you for your feedback regarding your recent stay at the Hilton New Orleans Airport. Also, thank you for recommending our hotel – we look forward to seeing you on your next visit to the New Orleans area. Warm regards, Melinda Mueller Director of Sales More 

Humble, Texas
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel for one night, being in New Orleans on business. I was greeted by a wonderful staff, very courteous and professional. My disappointment came when I got up to my room. This hotel is very dated... The rooms can use some fresh carpet, and the furniture is quite dated as well. I was even more disappointed... More 

Was this review helpful? Yes
Tom M, General Manager at Hilton New Orleans Airport, responded to this review

Dear Sean B, Thank you for your feedback and for noting our friendly and professional staff as well as our superb location. I am glad you chose our hotel during your recent stay in the area and I personally apologize for the housekeeping problems you encountered. As you can clearly see from the great amount of reviews that is not... More 

Los Angeles, California
Contributor
16 reviews 16 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

So disappointment by this hotel and for sure Conrad Hilton would wipe his name off the building if he were to walk in. Lets focus on the PLUS - The staff are amazing!!! They make this hotel shine. The location close to the airport as well as the better than average bed. The negatives, the hotel needs a re-fresh, paint,... More 

Was this review helpful? Yes 1
Tom M, General Manager at Hilton New Orleans Airport, responded to this review

La90036- Thank you so much for your review and comments. I believe I do have the best staff in New Orleans! We spend lots of time in areas to recognize our guests’ needs prior to being asked. I am so glad you brought up the condition and let me assure we are working on addressing every area. Last year, we... More 

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Additional Information about Hilton New Orleans Airport

Address: 901 Airline Drive, Kenner, LA 70062
Phone Number:
Location: United States > Louisiana > Kenner
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton New Orleans Airport 3.5*
Number of rooms: 317
Reservation Options:
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Also Known As:
Hilton New Orleans Airport Hotel Kenner
Hilton Hotel Kenner
Hilton Hotel New Orleans Airport
Hilton Kenner
Kenner Hilton
Hotel Style:
#6 Business Hotel in Kenner

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