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All 15 Kenner hotels

Hilton New Orleans Airport

3.5 of 5 Hotel   |   901 Airline Drive, Kenner, LA 70062
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Ranked #9 of 15 Hotels in Kenner
A recent review
4 of 5 stars reviewed 4 days ago
Henry L Burlseon, United States
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378 reviews from our community

Traveler rating
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    82
    46
    19
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Burlseon, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

Hotel staff was very helpful, we arrived early in the am the room was not available but they checked us in and took our luggage. Got us a taxi and when we got back our room was ready, and had the chilled soda and beer we had pre-ordered in the room.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Melinda M, Director of Sales at Hilton New Orleans Airport, responded to this review

Thank you for staying with the Hilton New Orleans Airport during your recent visit to New Orleans! Also, thank you for taking the time to share your experience as we value all feedback. We appreciate your recognition of the helpfulness of our staff as they take great pride in extending courteous and efficient service to each guest! We hope that... More

Annapolis, Maryland
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

Have been coming to the Airport Hilton for several years for business. Never disappointed. The front desk staff are always welcoming and I have never had a problem the rooms. You can't beat the convenience to the Airport. Great Property. Very safe. Restaurant and bar fine.

Was this review helpful? Yes
Melinda M, Director of Sales at Hilton New Orleans Airport, responded to this review

First, thank you very much for choosing the Hilton New Orleans Airport for your business trips, we truly value your loyalty! There is no greater compliment than a repeat customer! Also, we thank you for sharing positive feedback regarding your stays! We have a great team and they take pride in their jobs and in guest satisfaction. Our Housekeeping Team’s... More

Tallahassee, United States
1 review
4 of 5 stars Reviewed 1 week ago

Overall the hotel is good and the staff service is excellence. My group encountered a problem with not having enough wash cloths for each of us. When we contacted the front desk for additional towels, they stated there weren't anymore because the laundry didn't get delivered and they didn't know when it would be. We also were surprised with our... More

Review collected in partnership with Hilton Hotels & Resorts

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Melinda M, Director of Sales at Hilton New Orleans Airport, responded to this review

Thank you for sharing your experience during your recent stay at the Hilton New Orleans Airport! We apologize for the lack of wash cloths during your visit – we did experience a challenge with the delivery of our linens and are working on increasing our par to avoid this in the future. For breakfast, the hotel offers items a la... More

Baton Rouge, United States
1 review
4 of 5 stars Reviewed 1 week ago

Comfortable atmosphere. A bit pricey in the restaurant, and for internet and other extras though. The parking was difficult because of airport overflow. The vending machines did not work. Overall, good experience. The pool area looked well kept.

Review collected in partnership with Hilton Hotels & Resorts

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Melinda M, Director of Sales at Hilton New Orleans Airport, responded to this review

Thank you for posting your recent experience during your stay at the Hilton New Orleans Airport. We apologize the vending machines were not working during your visit - Coke is in the process of updating all of our vending machines to provide a much better product for our customers. While we are an airport property, we are very proud of... More

Wever, Iowa, United States
1 review
5 of 5 stars Reviewed 1 week ago

I would definitely stay here again. I have never stayed at a hotel where the staff was so friendly and eager to please. My only criticism is that the lamps on the side of the bad did not shed as much light as I would have preferred. I've learned to travel with a paperwhite kindle so I can read.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Melinda M, Director of Sales at Hilton New Orleans Airport, responded to this review

Thank you for taking the time to share your comments regarding your recent stay at the Hilton New Orleans Airport! It was a pleasure to receive your comments and to learn of your appreciation of our hotel and the quality of service you received from our friendly staff. We look forward to many more years of serving you in the... More

Contributor
19 reviews 19 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Rooms are generally in great shape, restaurant serves great food, staff could be more inviting but on the friendly scale they're up there. Very convenient location for early morning flight or a base of operations to visit the city from. Denny's restaurant and Subway are close by also for other food options.

Was this review helpful? Yes
Melinda M, Director of Sales at Hilton New Orleans Airport, responded to this review

Thank you for taking the time to share your comments regarding your recent stay at the Hilton New Orleans Airport! Glad that you found our location to be convenient - we are located directly across from the Louis Armstrong International Airport and provide complimentary airport shuttle service for our guests' convenience. It was a pleasure to learn of your appreciation... More

Powder Springs, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Great hotel. Convenient to the Airport. Helpful and caring staff. The staff was fun and quick to suggest local areas of interest. Hotel was clean, quiet, and safe. It was just a great experience. Try it. You'll love it!!!!

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Melinda M, Director of Sales at Hilton New Orleans Airport, responded to this review

Thank you so much for the 5 Star Rating! We are delighted that you enjoyed your experience at the Hilton New Orleans Airport and thank you for the recommendation!!! The team prides themselves on customer service and it is very much appreciated when their efforts are noticed. The Hotel is located directly across from the Louis Armstrong New Orleans International... More

Stuart, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Overall a beautiful hotel, very clean & very courtious staff. A good value for the price. I chose it for the price, but with the $33 + tip cab ride into the French Quarter, which was where I planned on spending the majority of my time, it might have been a better plan to stay closer.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Melinda M, Director of Sales at Hilton New Orleans Airport, responded to this review

Hello and thank you for the five star posting of the Hilton New Orleans Airport! We appreciate your comments – the team is very proud of the hotel and we are truly focused on delivering courteous customer service. Although, our location is exceptional for the airport travelers, a lot of our guests use the shared rides to the French Quarter... More

gold coast, Australia
1 review
2 of 5 stars Reviewed September 16, 2014

Dirty and noisy room`s. I stay hear once a month because I have to due to my company pay`s. The hotel food is below average and expensive. the pillow`s are to short. bathrooms are below average. etc etc.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Tom M, General Manager at Hilton New Orleans Airport, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the issues in your room and we’re working with our maintenance and cleaning team to ensure the situation doesn’t happen... More

Virginia Beach, United States
1 review
5 of 5 stars Reviewed September 8, 2014

Staff was very professional, the hotel was very clean and being as close as we were to the airport it was surprisingly quiet!!! Get away from the hustle of the Quarter and stay here. I will definitely stay there again whether it's on a solo trip or with my family.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Melinda M, Director of Sales at Hilton New Orleans Airport, responded to this review

Hello and thank you for taking the time to post your experience at the Hilton New Orleans Airport. We are delighted that you found our staff professional and the hotel clean – the team takes pride in providing great service to each guest and focuses on cleanliness. We welcome you back on your next visit to New Orleans! Thank you!... More

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Additional Information about Hilton New Orleans Airport

Address: 901 Airline Drive, Kenner, LA 70062
Phone Number:
Location: United States > Louisiana > Kenner
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton New Orleans Airport 3.5*
Number of rooms: 317
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Also Known As:
Hilton New Orleans Airport Hotel Kenner
Hilton Hotel Kenner
Hilton Hotel New Orleans Airport
Hilton Kenner
Kenner Hilton

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