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All 15 Kenner hotels

Hilton New Orleans Airport

3.5 of 5 Hotel   |   901 Airline Drive, Kenner, LA 70062
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Ranked #9 of 15 hotels in Kenner
A recent review
5 of 5 stars reviewed yesterday
Darren R Humble, United States
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367 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
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English first
Humble, United States
1 review
5 of 5 stars Reviewed yesterday NEW

This is a great place to stay close to the airport , The service was amazing !!!! I will stay here again nice clean Bar friendly staff restaurants in the area were great But then again the food in New Orleans is always good !!!

Review collected in partnership with Hilton Hotels & Resorts

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Senior Contributor
33 reviews 33 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Spent one night here after flying in late to the new orleans airport. Location is great if you need to get to the airport as it is right across the street. The lobby is nice they have a coffee place and small store as well as a sports bar. Checked in around 9pm at night. I know this sounds stupid... More

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Pacifica, California
Top Contributor
100 reviews 100 reviews
30 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

From the nice lobby and friendly staff to the comfy hotel room, I have had a few great stays here. The rooms are nice sized and modern. The restaurant has good food, but sometimes in the afternoon the service can be a little slow. On my last visit, I had to leave the restaurant and ask the front desk to... More

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Rocklin, California
Senior Contributor
46 reviews 46 reviews
45 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I really enjoyed the ease of this hotel. Quick friendly response from shuttle service. Very friendly front desk staff. The coffee bar and breakfast were excellent. Loved how friendly the restaurant chef and staff were. While we were there, they had a planned power outage for a panel replacement. Plenty of pre warning and the outage was... More

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Madison, MS
2 reviews
2 of 5 stars Reviewed 1 week ago

Room needs new mattress, pillows like brick , globe in bathroom was broken. Sad the cleaning folks did not notice . Is close to airport though. Restaurant was adequate, even though I ordered the spinach wrap and it was not a spinach wrap.

Review collected in partnership with Hilton Hotels & Resorts

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Edmonton, Canada
1 review
3 of 5 stars Reviewed 1 week ago

Price per night did not offer near what the hotels did in down town New Orleans in terms of Quality and luxury. Restaurant menu did not have much selection and the breakfast buffet was pretty poor aside from the omelets to order. Free parking and internet were the biggest features that this hotel had to offer

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Harahan, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel had excellent facilities and a very good staff. The meeting rooms were comfortable and arranged properly. All the banquet facilities and foyer area were well decorated and the service of the staff was very good. The food was served promptly and the quelity was very good.

Review collected in partnership with Hilton Hotels & Resorts

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Melinda M, Director of Sales at Hilton New Orleans Airport, responded to this review

Thank you for taking the time to share your positive experience at the Hilton New Orleans Airport. We recently completed a $2M Banquet/Meeting Space renovation and we thank you for noticing. It is always refreshing to learn when our staff provides prompt service and the food quality was good! We hope to see you on your next visit to the... More

1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

Pros: Great hotel staff; Clean rooms; Very close to Airport terminal( it is just across the street); Very pet friendly. Cons: The rooms are a bit dated; The sports bar is not well run, the staff was trying to be helpful, but did not appear to be trained well; My wife suggested that we stay here since she had stayed... More

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Tom M, General Manager at Hilton New Orleans Airport, responded to this review

Dear Michael B, Thank you for your review. I am glad you found our location convenient, your accomdations clean and comfortable and our staff friendly and helpful. We are always working to improve our property in order to stay ahead of our competition and will embark on renovations to our Lobby and guest rooms in the near future. We look... More

1 review
5 of 5 stars Reviewed 4 weeks ago

A free shuttle is available 24/7 to take guests to and from the airport. Large rooms and bathrooms, helpful staff, and not even a half mile from takeoff. Best part is on-site parking for your vehicle the whole time you're away.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Melinda M, Director of Sales at Hilton New Orleans Airport, responded to this review

Thank you for taking the time to provide positive feedback regarding your stay at The Hilton New Orleans Airport. We are delighted that you found the hotel’s on-site parking the best part of your stay and took advantage of our complimentary on-demand shuttle service to get you to the airport. We appreciate you taking the time to post and hope... More

Convent, United States
1 review
1 of 5 stars Reviewed 4 weeks ago

Never recommend this hotel. Bad attitude from front desk. Television did not work. Had to stay in handicap room. only one towel. rusted hand rails. Waited forever to have someone pick us up at the airport. Do not stay there. Holiday Inn Express down rood much better.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Tom M, General Manager at Hilton New Orleans Airport, responded to this review

Dear Terrell V, Thank you for sharing your feedback. I sincerely apologize for the disappointment you experienced from your stay. I have shared your comments with our Team and we will continue to use it as a training tool to better improve our services. I also encourage you to ask for the Manager on Duty or General Manager at any... More

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Additional Information about Hilton New Orleans Airport

Address: 901 Airline Drive, Kenner, LA 70062
Phone Number:
Location: United States > Louisiana > Kenner
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton New Orleans Airport 3.5*
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Also Known As:
Hilton New Orleans Airport Hotel Kenner
Hilton Hotel Kenner
Hilton Hotel New Orleans Airport
Hilton Kenner
Kenner Hilton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
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