We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 15 Kenner hotels

Hilton Garden Inn New Orleans Airport

3.0 of 5 Hotel   |   4535 Williams Boulevard, Kenner, LA 70065 (Formerly Hotel Kenner )
Hotel deals
Hotel website
Hotel amenities
Save Saved
You added Hilton Garden Inn New Orleans Airport to your Saves list
Hilton Garden Inn New Orleans Airport
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
63%
Ranked #7 of 15 hotels in Kenner
A recent review
4 of 5 stars reviewed 1 week ago
Mark B Chicago, United States
  • Overview
  • Reviews (189)
  • Photos (35)
  • Amenities
  • Q&A
  • Room tips (27)
  • Location
  • More
Write a Review

189 people have reviewed this hotel

Traveler rating
    72
    48
    36
    16
    17
See reviews for
44
37
5
59
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Chicago, United States
1 review
4 of 5 stars Reviewed 1 week ago

Its located further from the airport than it seems. When I called the front desk after arriving in MSY it took 20 minutes for the free shuttle to arrive and 20 minutes to get to the hotel. The service and value made up for the location in my opinion. Overall a fine stay.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Rockledge, Florida
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

I arrived one hour before normal check in time, I am a Diamond Hilton member and asked to check in only to be told no rooms are ready. I queried this as it was 2 pm only one hour early and was very rudely answered by the front desk manager. I told her she should get a new attitude or... More

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 2 weeks ago

Excellant stay at the Garden Inn. Hotel is located in a convenient area of Kenner and next to the Ponchatrain. For those of you concerned about the proximity of the airport, no fear! Other than watching jets come in from the pool area, you never knew they were there while in the room.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
1 review
3 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here a little over a year ago and were very pleased. This trip not so much. The beds are brick hard and everything is OVER PRICED...no complimentary breakfast at all. $12.00 per person for breakfast--- I have never spent this much on breakfast ever in my life. Will never stay here again very disappointed this time around. I... More

Was this review helpful? Yes
Austin, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

The staff is friendly, the ground are nice. Very convenient to the Airport. You are at the end of Williamms Drive so it is very quite with no noise. I had a great breakfast and the food was good. My issue was that the Hot Water in the Bathroom was scalding hot. The bed was extremly hard, to the point... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Oakton, Virginia
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is very clean and the staff is great. The only reason I did not give it 5 stars is because it is located by itself near the lake. Nothing around it except a conference center. It is a few miles from the airport. If you need anything (food, supplies, etc) you need to drive to go get it.... More

Was this review helpful? Yes
Amy S, Manager at Hilton Garden Inn New Orleans Airport, responded to this review

It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel. We hope you will come back for another visit soon. Warmest Regards, More

Nashville, Tennessee
Top Contributor
57 reviews 57 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed June 11, 2014

I've stayed here several times. It is at the end of Williams Blvd. and thus is quiet from road traffic. Nice park, Lake Ponchatrain across the way within walking distance. The food is very good for breakfast and dinner, along with great service. Fitness center has two tread mills, elliptical machine, free weights, exercise balls. Rooms are nice as well.... More

Was this review helpful? Yes
Amy S, Manager at Hilton Garden Inn New Orleans Airport, responded to this review

It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel. It is great you did get to enjoy some of the amenities we have to offer such as the restaraunt and fittness center. I will pass your comment to the food and beverage staff on how... More

Kansas City, United States
1 review
4 of 5 stars Reviewed June 9, 2014

The hotel property is a good location from the airport. Nice secure property away from busy streets. The only problem was parking lot was being resurfaced, and had to drag luggage quite a distance. Easy access to airport and fun casino

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Amy S, Manager at Hilton Garden Inn New Orleans Airport, responded to this review

It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel. I would like to apologize for the parking lot getting resurfaced during your stay and the inconveinence of having to walk so far with luggage but unfortunatly there is not really great time to work on... More

Columia, United States
1 review
5 of 5 stars Reviewed June 5, 2014

Though I'm not wild about being next door to a casino, the view and the park was very nice for taking a leisurely stroll through. The hotel food was good too - the basil flatbread was particularly good. All in all the hotel was good value.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Amy S, Manager at Hilton Garden Inn New Orleans Airport, responded to this review

It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel. i will pass on all the great comments to our staff and to the food and beverage department that you enjoyed the well prepared food during your stay. We hope you will come back for another... More

Frisco, United States
2 reviews
5 of 5 stars Reviewed June 4, 2014

We have stayed at this hotel 3 different times while visiting New Orleans and each experience has been great! Very friendly and helpful staff. Clean rooms and lobby. Modern decor. Convenient location in Kenner and easy to get to.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Amy S, Manager at Hilton Garden Inn New Orleans Airport, responded to this review

It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel. We are happy that you always enjoy yourself when you stay with us. We hope you will come back for another visit soon. Warmest Regards, Amy Stettner More

Owners: What's your side of the story?
If you own or manage Hilton Garden Inn New Orleans Airport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hilton Garden Inn New Orleans Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn New Orleans Airport

Address: 4535 Williams Boulevard, Kenner, LA 70065 (Formerly Hotel Kenner )
Phone Number:
Location: United States > Louisiana > Kenner
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn New Orleans Airport 3*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Orbitz, Travelocity, Tingo, BookingOdigeoWL, Despegar.com, Hotels.com, Agoda and Venere so you can book your Hilton Garden Inn New Orleans Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn New Orleans Airport Hotel Kenner
Hilton Garden Inn Kenner
Hilton Kenner
Kenner Hilton Garden Inn

35 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (8)
Viewed
Room/suite (2)
Viewed
0:25
Videos (1)
Viewed
Hotel & grounds (1)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (28)
Viewed
Room/suite (5)
Viewed
Hotel & grounds (6)
Viewed
Bathroom (1)
Viewed
Pool/beach area (2)
Viewed
Dining (1)
Viewed
Other (13)

Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
The Hotel Kenner New Orleans Airport is adjacent to the Pontchartrain Convention Center, next to Treasure Chest Casino, and approximately five miles from Louis Armstrong International Airport. A few amenities include a complimentary hot breakfast, complimentary airport shuttle service, a state of the art fitness center, outdoor heated pool,with a whirlpool. The lobby lounge and restaurant offer a nightly manager's reception with drink specials and complimentary hors d'oevres along with dinner in room dining and a 24 hour lobby Pantry for sundry and other food items. The Hotel Kenner also offers valet laundry service, on-site laundry facilities, and complimentary airport transportation. All rooms feature refrigerators, microwaves, coffeemakers, work desks, two phones, complimentary high-speed Internet access, Wi-Fi, PrinterOn capabilities, voicemail, dataports, irons/ironing boards,and hairdryers.The hotel overlooks Lake Pontchartrain and is about two miles from Esplanade Shopping Center and Rivertown museums and 12 miles from the French Quarter and downtown New Orleans. ... more   less 
Number of rooms
122

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer