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MainStay Suites

2.0 of 5
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1650 Grand Caillou Road, Houma, LA 70363
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Ranked #14 of 19 Hotels in Houma
A recent review
5 of 5 stars reviewed 3 days ago
loretta b Houma, Louisiana
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15 reviews from our community

Traveler rating
    4
    7
    4
    0
    0
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Families
0
3
3
6
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
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  • French first
  • Spanish first
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  • All months
    (15)
  • Mar-May only
    (8)
  • Jun-Aug only
    (2)
  • Sep-Nov only
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  • Dec-Feb only
    (3)
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Houma, Louisiana
1 review
5 of 5 stars Reviewed 3 days ago NEW

really enjoyed my stay the staff was excellent.if i travel out of town again i will definitely come back here again i think they all need a raise for a job well done.the rooms were nice and clean and hskp was helpful

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Lafayette, Louisiana
Senior Contributor
47 reviews 47 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I was working in Houma for a few days and needed a comfortable place to stay. The room had everything you would need to live there full time. A nice full kitchen, living room, large closet and nice bathroom with a tub and shower. It is located near the airport and near some nice resturants. I will make sure I... More 

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Jacques B, General Manager at MainStay Suites, responded to this review

Dear JeffL222. Thank You for staying with us here at the Mainstay Suites, Houma, LA. It is great to learn that your stay went well. If we can assist you with reservations in the future, please give us a call (985) 876-6210. Sincerely. Jacques Boutte. GM More 

Sunset
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

The hotel and room was very clean. The room was very spacious, especially the bathroom. It was huge and immaculate!!! The location was very convenient, close to Wal-Mart and other fast food places. We will definitely stay here again if the need arises. I much mention that the ladies at the front desk were also amazing.

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Jacques B, General Manager at MainStay Suites, responded to this review

Dear Nadia F Sunset. I greatly appreciate you taking the time to review our property. I have learned that by doing so, you have helped guide fellow travelers to the Mainstay Suites here in Houma, LA. I am thrilled to learned that your stay went well!! I trust that should your travels bring you back into the Houma area, you... More 

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

I enjoyed the stay and the price was good. The room was nice & clean. The only thing I didn't like was the temperature of the hot water. Apparently everyone in the place beat me to the shower so it was gone. The room was spacious and the bed was very comfortable. The cable system would be nice with more... More 

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Jacques B, General Manager at MainStay Suites, responded to this review

Dear Biggie46. Thank You!! I greatly appreciate you taking the time to let fellow travelers know how your stay went with us. I am thrilled to learn that your stay went well. Please be assured, we are in the process of addresses your concerns, upgrading our breakfast area, cable/internet service, etc. If your travels bring back into the Houma, LA... More 

1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed for the whole weekend. Our original 2 queen bed room was given away to off shore people per the original front desk girl. The room we got was very clean it did have a couple of things that needed to be fixed but when we noticed them the maintenance man had already left for the day. The things... More 

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758AMitchell, General Manager at MainStay Suites, responded to this review

Dear Hannahsweek. Thank you very much for taking the time to let fellow travelers know how your stay went with us. Although I am sorry to learn that we slipped in just a couple of areas, I am thrilled to learn that my staff responded quickly and efficiently. Please accept my apology! I would welcome an opportunity to accommodate you... More 

Lafayette, Louisiana
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 28, 2014

The front desk associates are no help at all. The room layouts are nice; i don't like the smell of the rooms though. I think they have been ran threw so many times from offshore workers that it shows !!

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Rogers
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 1, 2013

As an Elite Diamond status member, I was disappointed with the room I was assigned. It was on the second floor and only after I had unpacked did I notice the sink was clogged up. The garbage disposal did not work, which may have helped to unclog the sink. When I mentioned it to the front desk, I was told... More 

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Westchester County, New York
Top Contributor
240 reviews 240 reviews
32 hotel reviews
135 helpful votes 135 helpful votes
3 of 5 stars Reviewed February 18, 2013 via mobile

The staff was capable and helpful, but we were not aware that this hotel is mostly for long-term stays. Thus, we had housekeeping services only every other day. The walls, towels, and soap were thin; we regularly heard conversations and snoring from the rooms on either side of us. Houma is an oil town, and most of the working people... More 

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Small Town, Mississippi
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 15, 2012

Excellent staff!!!! Service is great, all staff members greeted us with a smile & kindness! Clean spacious suite. Kitchenette does have full size coffee pot, 2 burner stove, pans, silverware, dishes, can opener, cork screw, etc... Not a great view, but very convenient to restaurants, wal-mart, airport, & more. Wonderful place to stay for a business trip!

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Moore, Oklahoma
Contributor
16 reviews 16 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 1, 2012 via mobile

First I must say the staff is one of the best I've been around right up next to the big chains that make you pay for customer service. They all have great attitudes and are pleasant to be around. The hotel itself is very clean and what a bargain for a market that all hotels are trying to charge 100... More 

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