Wonderful room, nice service, fantastic new breakfast area.. only minus was smokers so heavy that outside especially pool area was unusable for non-smokers. Smokers were even standing outside their doors to get that fix. We were basically confined to our room except early morning[smokers sleeping?]. No easy answer for this one.

My husband and I stayed here the weekend of April 27, 2013. We were pleasantly surprised! Staff was friendly and the rooms were very clean. We were tired after our eight-hour drive and the hotel courtyard was a welcome respite . It was breezy, had many plants and a hotel bar with a very friendly bartender. The bar does not... More

After recieving TERRIBLE SERVICES and having to recieve counseling for my kids and I behind the very rude and discriminating behavior of this hotel, the management at this hotel continually tries to get my advisory off of here. They dont want you to know and instead of improving the services, sneakingly reporting false things claiming that I have the wrong... More

This was my second trip to New Orleans. My first trip I stayed right in the French Quarter at a Holiday Inn, As most of the FQ hotels, it was ancient. I was more than pleasantly surprised by this Best Western. It was in a good location and we felt safe. The pool area is just lovely, and although we... More

My husband and I decided to come to New Orleans a day before our cruise and desired a cruise and park package. We read the reviews and was pleased to learn that the hotel included in the package a taxi ride to the port. We arrived early in the afternoon and was allowed to check in immediately. The room was... More

I travel to New Orleans several times a year. When I do, I usually stay at the Ritz Carlton or Crown Plaza. In my recent trip, there was no vacancy at either venue. And as it happened, the only availability with proximity to New Orleans was the Best Western Plus on the westbank of the Mississippi River in Harvey, which... More

Hotel is clean, staff very polite, breakfast was good (even the bacon), easy to get in to town from hotel. Would have been perfect but a teenage boys basketball team stayed above us for 2 nights. Both nights had to call the desk multiple times after midnight to have them stop by their room and remind them that jumping off... More

Previously stayed at this hotel and had no problems; however, our recent experience is one that I thought I needed to share. We booked/reserved our room three months in advance online directly with the hotel through their website and provided a credit card to hold our room. Our reservation was for one night (pre-cruise) the same weekend as the NCAA... More

The hotel is self was nice, kinda resort like. The staff I found to be rude and not very helpful. Called a cab thru the front desk, never got a response when calling back down they said they hadn't bothered to call a cab for us. It is also very far away from the downtown of New Orleans and difficult... More