My family and I always try to check out a facility before staying. We didn't see many reviews about this property that impressed us, but when we arrived it was very different from what we read. The staff was overly friendly and the meals were delicious. The room we stayed in was very clean and beautifully decorated. The lobby was... more

I don't know where to begin. The last time we had business in Hammond we stayed at the Landmark and it was an absolutely miserable experience. When our company booked us there again, we weren't sure if we wanted to have the same experience. What a shock to find out how much this place has improved. The staff was very... more

After reading the reviews for this hotel, we were skiddish of attending a family function there. Once we arrived, things could not have been farther from the review ratings. The staff was totally helpful and were willing to help us with any of our questions and concerns. Our family function, which was held in their Regency Ballroom was absolutely gourgous.... more

I would hope that this review will fall into the right hands. I'm having difficulty with the management of this hotel. We planned my niece's shower for weeks. Everything was set the food, the cake, the room. We arrived at the Landmark expecting a room to cater to 80 guest. The room was a wreck. Carpets were torn, table clothes... more

I did not stay in a room at the hotel, but we had our 10 year high school class reunion in the banquet room. It was the worse experience of my life. They double booked the room on us and called us the night before our event and said that we couldn't get in the room to decorate until 2:00... more

Pay with cash. The lobby is beautiful. Two pools. Indoor pool is milky. Outdoor pool is very large. Hot tub not working. rooms smell musty. Went with a girls' basketball team. Had to run male staff out of girls' rooms for "repairs"!!!!!!!!!!! Camper village of day laborers on back side of property. Be careful. The rooms would be worth it... more

My mom and I booked 2 rooms at this hotel which was pricey for 1 night. We were looking forward to swimming with my 3 kids and her 3 grandkids. Our stay was not relaxing and because the hotel failed to do their job and blamed us for it. We were approached the first afternoon while swimming by a lady... more

We stayed 3 nights at the end of April during car show at the Landmark. Checking in was horrible as no one knew what they were doing and had the reservations totally messed up. It took over 2 hours just to check in. The room was horrible, a/c didn't half work, shower was useless, toilet overflowed. The food wasn't much... more

Stayed one night and charged for two! Five calls, talks with a supervisor, and a letter to the general manager over the past month have fallen on deaf ears. Hopefully, when I dispute the charge on my bank statement, my bank will find a way to get Landmark Hotel to correct the error. Do Not use a Debit Card at... more