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BEST WESTERN Hammond Inn & Suites

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107 Duo Drive, Hammond, LA 70403
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1 room 1 adult
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BEST WESTERN Hammond Inn & Suites
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186 Reviews from our TripAdvisor Community

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A TripAdvisor Member
1 of 5 stars Reviewed 1 week ago NEW via mobile

Stayed weekend; room was not cleaned due to items left on bed, so with that, trash was not emptied, towels were not replaced, toilet nor shower were cleaned, there wasn't any toilet tissue replaced. Only one person at desk so had to retrieve my own towels and tissue. POOR CUSTOMER SERVICE!! For the lack of service I was refunded the... More 

Helpful?
Thank A TripAdvisor Member
Shekela_GM, General Manager at BEST WESTERN Hammond Inn & Suites, responded to this review

We are deep saddened to hear your stay with us was so unpleasant. Here at Best Western we strive to give the best customer service so we are also disheartened to hear that you did not receive the appropriate customer service every guest should receive. We all do truly hope that you will return to our property sometime in the... More 

Slidell, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

My review of my stay at this particular hotel was really good considering it was a last minute booking. Very clean and respectful environment. Clerk was great and answered any and all questions that I was concerned about. Excellent price and very convenient for what I needed to stay for.

Review collected in partnership with Best Western

Helpful?
Thank Jessica D
Shekela_GM, General Manager at BEST WESTERN Hammond Inn & Suites, responded to this review

Hello Jessica D, Thank you so very much for your kind words towards our staff and property. We are more than delighted to know we gave you a stay that was more than pleasing and we hope that one day you will allow us to meet and exceed your needs once again! More 

Kitchener, Canada
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed January 1, 2016

Not expecting the Taj Mahal (we were using an Interstate coupon, after all), this Best Western delivers with a clean room, all that you need for the night and a decent breakfast the next morning. They've replaced what is often not the cleanest of wall-to-wall carpeting in many motels with laminate flooring along with a little strip of carpet by... More 

Helpful?
1 Thank Pattyshell
Shekela_GM, General Manager at BEST WESTERN Hammond Inn & Suites, responded to this review

Thank you very much for your kind review of our hotel. Our staff and business strive to appease our guests in any way possible, and we couldn't be happier to know we made your stay desirable. More 

Edison, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 4, 2015

This stay was just a stop over on our long journey. Never expected while book however was surprised by friendly staffs providing great service. I will definitely stop over again during my travel. Also to mention good breakfast.

Review collected in partnership with Best Western

Helpful?
Thank Raj3456
Shekela_GM, General Manager at BEST WESTERN Hammond Inn & Suites, responded to this review

All of us at Best Western appreciate your kind words and are happy to hear your stay exceeded expectations but are even happier to know you will stay with us again on your future travels. More 

San Antonio, Texas
Level Contributor
50 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed November 22, 2015 via mobile

Disappointed with this stay, room was okay but many of the TV stations were out so could not watch to college game we wanted. The ice machine was broken and could not get ice. Staff was very nice and friendly. Lots of construction in area. Had been staying at others but will make sure it is a 'plus' next time... More 

Helpful?
Thank Deborah D
Shekela_GM, General Manager at BEST WESTERN Hammond Inn & Suites, responded to this review

Dear Deborah, We are incredibly sorry to hear that your stay was not enjoyable. We do work hard to meet each of our guests' needs and we hope one day in the future you will stay with us again and allow us to give you a more pleasurable experience. More 

Travelers are raving about these Hammond hotels

Springville, Tennessee
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed November 21, 2015 via mobile

Check in was ok.. Bed was comfortable and room was ok clean. Liked the hardwood floors in room. You don't get the stinking carpet that way. Breakfast was the average ok with a nice attendant working there. Truck parking beside hotel is a plus. Railway behind hotel a negative and next to interstate also. Would stay here again when working... More 

Helpful?
Thank smooth528
Shekela_GM, General Manager at BEST WESTERN Hammond Inn & Suites, responded to this review

We genuinely appreciate your review of our property and are excited to hear you will consider staying with us again for your future needs. More 

Evansville, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed November 10, 2015

Not Good! This was the worst BW hotel we have stayed in. The smell from animal urine was awful, we observed bugs on the floor(roaches?), the lavatory handle fell off, the toilet valve leaked and ran water all night, and the wifi service was marginal at best. At 3am, we gave it up and left. I must say, the staff... More 

Review collected in partnership with Best Western

Helpful?
Thank Charrieng H
Shekela_GM, General Manager at BEST WESTERN Hammond Inn & Suites, responded to this review

We are very disheartened to hear about the issues you encountered while staying with us. We do strive to make each of our guests' stays comfortable and exceed standards. We hope that one day you will return to our property and allow us to give you a much more enjoyable experience. More 

2 reviews
4 of 5 stars Reviewed November 4, 2015

I stayed here on a recent trip and everyone I interacted with was pleasant and willing to assist to ensure my stay was comfortable. I would certainly stay here again. The day manager was sure to ask about my stay and was eager to know if I was satisfied with my stay.

Helpful?
Thank James J
Shekela_GM, General Manager at BEST WESTERN Hammond Inn & Suites, responded to this review

Greetings James J, Thank you so much for your kind words towards our hotel and staff. We couldn't be happier to hear that our accommodations were very appeasing and that you will be staying with us again. More 

Hammond, United States
1 review
5 of 5 stars Reviewed October 19, 2015

Staff very nice and helpful. Room clean, air conditioner worked well and bed was extremely comfortable .Pool was clean and well maintained and also had a lift to get handicapped in the pool .Grounds were sparce but they were nicely planted and had fountains installed.

Review collected in partnership with Best Western

Helpful?
Thank Tammy W
Shekela_GM, General Manager at BEST WESTERN Hammond Inn & Suites, responded to this review

Hi Tammy W, We are ecstatic to here that our property met your needs! Thank you so much for your review and we hope that you will stay with us again in the future to give you another delightful stay! More 

Taft, United States
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed October 19, 2015

Hotel has helpful, friendly staff. Room was comfortable, although there was a minor issue with the sink faucet. All rooms open to the exterior, so not the best for a single woman traveling alone. Bed was comfortable and I got a good night's rest before traveling on. Breakfast was good.

Review collected in partnership with Best Western

Helpful?
Thank Deenie S
Shekela_GM, General Manager at BEST WESTERN Hammond Inn & Suites, responded to this review

Hello Deenie S, Thank you for your honest review and we are disappointed that your stay did not meet all of your standards. All our staff works very hard to improve our accommodations to please every guest that stays with us. We hope one day soon you will stay with us again and give you a more pleasurable stay. More 

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