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Lexington Inn - Hammond

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46053 North Puma Drive, Hammond, LA 70401-7026 (Formerly Hammond University Inn)
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Lexington Inn - Hammond
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Lexington Inn - Hammond
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42 reviews from our community

Traveler rating
    18
    6
    6
    4
    8
See reviews for
10
7
7
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Texas
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We checked in after a very long drive after midnight, the man at the desk was rude and seemed bothered when he had to stop watching tv to sign us in. There were barking dogs howling in the parking lot (the barked all night). There were some very sketchy people at the gas station that was located only 500ft from... More 

Was this review helpful? Yes 3
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 of 5 stars Reviewed October 7, 2014

The room was clean and modern. The staff was helpful. The air conditioner did not cool the room as much as would have been totally comfortable. And the wi-fi sometimes dropped connection and/or was very hard to connect too at times.

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Olathe
1 review
5 of 5 stars Reviewed July 8, 2014

We have a family reunion annually during the 4th of July weekend. The Best Western on Duo Dr had been our hotel of choice for over 15 years until we encountered the worst service and management about 3 years ago. Since that time Lexington Inn on Puma Dr won our hearts. Andy and his staff, especially Ms. Tasha provides excellent... More 

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Alexandria, Louisiana
Contributor
14 reviews 14 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 28, 2014

I was pleasantly surprised by how nice the rooms were. I loved the laminate floors. Keeps you from having the musty, old carpet smell. The beds were a little firm for my taste, but it was a very nice room. I'd definitely stay here again.

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New Orleans, Louisiana
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 5, 2014

What a dump! My son was playing a baseball tournament in Hammond last weekend, and he and I stayed at the Lexington Inn. I'm glad my wife wasn't with us. She'd have cried. Serves me right for waiting until the last minute to book, when I found every decent place in town booked up. It was cheap; there was enough... More 

Was this review helpful? Yes 2
lexingtoninnhammondl, Webmaster at Lexington Inn - Hammond, responded to this review

Dear Guest, Thank you for taking time to comment on our hotel. I appreciate you staying with us, but I’m sorry you did not find a good combination of comfort and value. I sincerely apologize that we did not meet your standards. Our goal is 100 percent customer satisfaction, but I understand that the housekeeping and other issues you experienced... More 

Marrero, Louisiana
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 15, 2014

Well my husband and I decided we would give this hotel a try after reading some of the good reviews. We quickly realized that we were sadly mistaken.We made reservations over a month in advance, for the afternoon of Valentines day. We thought check in would go smooth and quick.Well, It took about 40 minutes to check in because the... More 

Was this review helpful? Yes 1
Andy P, Manager at Lexington Inn - Hammond, responded to this review

Thanks for taking time and reviewing our Hotel. I sincerely apologize that you were not happy with your stay. We will take every action to improve on your comments. We already started to install new tub in that room. That was the only room we did not install new tub because it was a walk In Handicap shower and was... More 

Hammond, Louisiana
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed August 6, 2013

Very clean rooms and friendly staff. They have best morning hot delux breakfast. The pool is very neat and clean. Very safe place. Front desk staff is very helping. I would suggest you to stay there. I will go again and again.

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1 review
5 of 5 stars Reviewed May 23, 2013

I went there for my friend graduation. My friend recommended me this hotel. I loved it. The rooms were clean, staffs were very helpful and friendly....... I would definitely recommend this place tto everyone.

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1 review
5 of 5 stars Reviewed April 18, 2013

I was meeting some family for a vacation to Florida, and choose this place mainly for its access to the interstate. The place is in process of remodeling, but that was a non issue for us. The staff was amazing. Tosha in particular! The rooms were very modern and clean. If I should come through here again, I'll definitely choose... More 

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Baton Rouge, Louisiana
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 23, 2013 via mobile

This hotel used to be a Best Western which I had stayed in many times. Then, it was clean and well managed and was a good value. My last visit was TOTALLY different. The hotel changed names and owners, and is a DUMP. My room was the dirtiest I ever stayed in. It smelled like someone had been frying fish... More 

Was this review helpful? Yes
lexingtoninnhammondl, Webmaster at Lexington Inn - Hammond, responded to this review

Esteemed Guest, Thank you for staying at the Lexington Inn during your recent visit to our area. We also appreciate your review and observations. We have investigated the happening and taken the appropriate steps to improve every area you have mentioned and should match or even better your previous franchisee experience. We have taken all the steps to ensure that... More 

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