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Holiday Inn Hammond - Northshore

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1819 SW Railroad Avenue, Hammond, LA 70403
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Holiday Inn Hammond - Northshore
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Holiday Inn Hammond - Northshore
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59 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Terneuzen, The Netherlands
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

The Holiday Inn at Hammond is a relatively new hotel with nice spaceous rooms and good facilities. However it is close to a rail track and the trains seem to all sound the horn right at the hotel during the middle of the night. They offer ear plugs for that :-). The next morning I woke up early to get... More 

Was this review helpful? Yes 1
2 reviews
1 of 5 stars Reviewed 2 weeks ago

If I could give the half a star I would. Poor customer service. They canceled our rooms 2 days b4 our trip to say it was a maintenance issue. Right before I wrote the review I called to see if th e had any rooms and now there booked up. The seen that I booked the room for a lower... More 

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Top Contributor
111 reviews 111 reviews
40 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 4 weeks ago

A nice enough appearing property. Housekeeping was on par, or slightly above normal. Almost everything else, especially the behind-the-scenes stuff, was sub-par. There is a freight-train track somewhat close to the property....rattle the windows close. Check-in and check-out drama. Billing with the attached resturaunt was a bit dodgy. Not a place I would choose to stay again.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Hammond - Northshore, responded to this review

Dear TechTripper, Thank you so much for your review of our Holiday Inn Hammond Northshore, LA. We are pleased to note that you were satisfied with the level of service and the appearance our hotel. However, we regret that the quality of your stay had been affected by the surrounding noise and the level of service provided during check-in and... More 

Baton Rouge, Louisiana
Top Contributor
82 reviews 82 reviews
7 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed January 17, 2015

Check in was excruciatingly slow- I think that was due to one slow-working employee. However, the lobby, and the hotel room were both attractive and clean. Exceptional room for the price. I booked a King suite (and received confirmation from the hotel). However, at check in the woman at the front desk flippantly said "we can't confirm anything- things change"... More 

Was this review helpful? Yes 1
Top Contributor
166 reviews 166 reviews
44 hotel reviews
116 helpful votes 116 helpful votes
5 of 5 stars Reviewed January 3, 2015 via mobile

We were very relieved that the hotel could find a room for us on short notice as we were stuck in town due to Amtrak delays. The stay was good overall. The property was built recently and it still looked clean and in good shape. The staff was friendly and helpful. Two minor quibbles. The music from the bar could... More 

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1 review
5 of 5 stars Reviewed January 1, 2015

Nice hotel, fairly new and very clean. Rate was reasonable, much less than the French Quarter with the obvious compromises. But since we came w/ the family this time that was no problem. All of the staff was friendly and courteous. Even went so far as to do our laundry when the coin-operated machine was out of order. Very impressed... More 

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4 reviews 4 reviews
2 of 5 stars Reviewed November 23, 2014 via mobile

Tried to stay at this hotel on a trip through Hammond. They were listed as a pet friendly hotel on a web search so we called to book a room. I asked if they had any special discounts, such as AARP and was told not for that night. Then I asked if I could book the room using my rewards... More 

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Brandon P, Manager at Holiday Inn Hammond - Northshore, responded to this review

Thank You for taking the time to write a review! I do apologize for the experience that you had at our hotel. We strive to satisfy every guest that visits our property. If you'd like to contact me directly to discuss your experience, I will make myself available at your convenience. Brandon J. Phares Assistant General Manager More 

15 reviews 15 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 3, 2014

This hotel is amazing, there just is not any way around saying it. The management is excellent, the accommodations are excellent, the location is excellent, except the train that comes through here but it is not noticeable from the inside, the restaurant staff is exception especially Stephanie who works at the bar/ restaurant, I will definitely stay her again any... More 

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Brandon P, Manager at Holiday Inn Hammond - Northshore, responded to this review

Thank You for taking the time to write such an amazing review. Our staff strives to treat every guest as if they were a member of our own family! The rooms are clean and well kept and Kem's Restaurant is a hidden gem in Hammond. We hope to see you again on your next trip through Hammond. More 

Bradenton, Florida
17 reviews 17 reviews
16 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed October 30, 2014

I recently held an event at this hotel and stayed overnight. Here are my experiences: Meeting Sales Staff - Superb, Brandon is incredible and I deal with salespeople weekly. Every need was met and often exceeded they went out of their way to be helpful and take some of the stress of staff feverishly working the event. Everything was set... More 

Was this review helpful? Yes 1
Brandon P, Manager at Holiday Inn Hammond - Northshore, responded to this review

Thank You for taking the time to write a review. We strive to handle each and every event as if they were our own! We are glad that you had such an amazing experience at our hotel. Please let us know if we can help you out in any way in the future! More 

Senior Contributor
21 reviews 21 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 14, 2014

Stayed here on a business trip and was very pleased with the condition of the room and the helpfulness of the staff. The rooms are very nice, the bed is comfortable, and the bartender is very helpful about the city! I will be returning to this hotel in the future!

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Al S, Director of Sales at Holiday Inn Hammond - Northshore, responded to this review

Thank you, Nathan, for your kind words about the hotel. We strive everyday to make sure every facet of your stay is special. I will be sure to extend your wonderful comments to my staff to show them that hard work pays off. I look forward to your next stay!!! More 

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Additional Information about Holiday Inn Hammond - Northshore

Address: 1819 SW Railroad Avenue, Hammond, LA 70403
Phone Number:
Location: United States > Louisiana > Hammond
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hammond - Northshore 3*
Number of rooms: 97
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Also Known As:
Holiday Inn Hammond - Northshore Hotel Hammond

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Room/suite (11)
Dining (2)
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