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Holiday Inn Hammond - Northshore

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1819 SW Railroad Avenue, Hammond, LA 70403
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Holiday Inn Hammond - Northshore
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Holiday Inn Hammond - Northshore
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68 reviews from our community

Traveler rating
    35
    19
    6
    5
    3
See reviews for
13
12
6
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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    (22)
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Contributor
14 reviews 14 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Sadly I have to report something has happened to this Holiday Inn which I would stay at every time I passed through Hammond, along I-10. I travel a lot, mostly on motorcycle. If I am not camping and I stay at a hotel I prefer one that has a restaurant and bar on property. I arrived early and Janine at... More 

Was this review helpful? Yes
Al S, Director of Sales at Holiday Inn Hammond - Northshore, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. More 

Forest, Mississippi
Senior Contributor
45 reviews 45 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 20, 2015

We stayed here the night of Saturday April 18th. Hotel was super clean. Our room was very clean and super nice. Sunday morning they had free breakfast which we didn't know but it was delicious. Bacon, eggs, waffles, potatoes, toast etc. It was delicious. We will be staying here again when in the area.

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Forest, MS
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 20, 2015

Got this hotel on Priceline for $35 cheaper than the Holiday Inn website. Beds were comfortable. Shower was hot. Morning breakfast was unbeatable for hotel fare. Location of the hotel is very convenient. My only complaint was that I could never find a luggage cart. Staff was super nice.

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Al S, Director of Sales at Holiday Inn Hammond - Northshore, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Al S Director of Sales More 

Slidell
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 9, 2015

We arrived late at night and the gentleman at the front desk was incredibly helpful and did everything he could to get us settled quickly. We wanted a king room and arrived to a double room, we called down and he switched it for us right away. I will return to this hotel. It was very clean.

Was this review helpful? Yes
Al S, Director of Sales at Holiday Inn Hammond - Northshore, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Al S Director of Sales More 

1 review
1 of 5 stars Reviewed April 9, 2015 via mobile

Obviously Holiday Inn isn't looking out for their customers. I don't understand how Jeannie has a job in hospitality. She treated myself and the other people in my company like dirt. I was appalled that this person still has a job. We are customers, we make your company money and shouldn't be treated like we are bothersome.

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Al S, Director of Sales at Holiday Inn Hammond - Northshore, responded to this review

Thank you for taking the time to submit this review; I am sorry that your stay did not meet your expectations. I will say that this is not the normal characteristics of our front desk stay. I have countless of positive reviews that identify her by name that feel their stay was made perfect by our care. Rest assured we... More 

Top Contributor
160 reviews 160 reviews
42 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed March 24, 2015

Had meeting in Hammond so was happy as a Platinum member I was happy this was an option. It is a very nice and apparently new hotel. Set behind some other businesses which actually works better since the road it's on is pretty busy so the noise level is cut down being set back. Not sure I was too happy... More 

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IHGCare, Guest Relations Manager at Holiday Inn Hammond - Northshore, responded to this review

Dear mdtinos, We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We are sorry our hotel did not live up to your expectations during your recent stay. While we understand that your... More 

Katy, TX
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 4, 2015

Beautiful hotel, with nice, spacious rooms. Very comfortable beds. Actually stayed here twice coming and going while traveling back and forth from Alabama. Preferred the two double beds to the King as the King room was sparsely furnished. Was closely located to railroad tracks, but didn't bother us as we were located on the other side of the property. Staff... More 

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Al S, Director of Sales at Holiday Inn Hammond - Northshore, responded to this review

Thank you for the kind words about our hotel and thank you for your service to our country. We are extremely proud of our staff and work everyday to make sure our property is above all standards of cleanliness, so that we can provide the upmost comfort for you after driving all day. More 

Firestone, Colorado
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed March 1, 2015

Called to ask for AARP rate, clerk said hotel did not offer one this evening. Not wanting to drive anymore, went in to stay. Hotel manager said to give the AAA rate, when I mentioned dismay at no senior rate...VERY ACCOMMODATING! Why lose a customer over a few dollars...thank you! Beautiful, quiet room. Very soft and comfortable pillows. Cool photos/artwork... More 

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Al S, Director of Sales at Holiday Inn Hammond - Northshore, responded to this review

Thank you for staying with us and for the wonderful words about our hotel. We are very proud of our staff and strive everyday to go above and beyond with our valued guests. More 

Peachtree City, Georgia
2 reviews
5 of 5 stars Reviewed March 1, 2015

My mother and I stayed here in February. The service was excellent, best I've ever had at any hotel. The two gentleman, Cody and ? were especially courteous, polite, and accommodating. The next morning we had breakfast at the hotel. The waitress was just as courteous, polite and accommodating. We ate at the buffet, but our waitress still made and... More 

Was this review helpful? Yes
Al S, Director of Sales at Holiday Inn Hammond - Northshore, responded to this review

Thank you for the great review. I am very proud of our staff, as we strive to go beyond our guests expectations. It give us a sense of achievement that feel this way about us and look forward to your next stay. More 

Terneuzen, The Netherlands
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed February 18, 2015

The Holiday Inn at Hammond is a relatively new hotel with nice spaceous rooms and good facilities. However it is close to a rail track and the trains seem to all sound the horn right at the hotel during the middle of the night. They offer ear plugs for that :-). The next morning I woke up early to get... More 

Was this review helpful? Yes 1
Al S, Director of Sales at Holiday Inn Hammond - Northshore, responded to this review

Thank you for the kind words about our property and thank you for staying with us. I am sorry about your breakfast experience. You mentioned "not typical for this hotel chain". You are absolutely correct, to mention this is not typical of my property. Not only do we provide the services that you pay for, we strive everyday to go... More 

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