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Holiday Inn Hammond - Northshore

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1819 SW Railroad Avenue, Hammond, LA 70403
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Holiday Inn Hammond - Northshore
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Holiday Inn Hammond - Northshore
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73 Reviews from our TripAdvisor Community

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Traveler rating
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    20
    6
    5
    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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    (73)
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    (22)
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Mobile, Alabama
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

We thoroughly enjoyed our stay at this Holiday Inn location. My family and I came to visit family and friends in Hammond La. and stayed 4 days. The hotel was clean and the staff was friendly. Its was also close to entertainment and food. I definitely recommend this Holiday Inn and will stay here again. The rooms we stayed in... More 

Was this review helpful? Yes
United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

I stay in hotels 50 or more nights a year mostly 4 or 5 star. When searching for a hotel in Hammond the best reviews were for this hotel. From the time I walked in I was immediately greeted by a sweet young lady "KAT". Kat set the wonderful experience in motion. The bartender, servers, desk help were some of... More 

Was this review helpful? Yes
Sarah H, Guest Experience Champion at Holiday Inn Hammond - Northshore, responded to this review

Mr. Jimmy, Thank you so much for your review. Our front desk staff will be happy to know you mentioned them by name. We are pleased that your experience at the Holiday Inn Hammond was excellent. We take pride in providing excellent customer service. We hope you will stay with us again in future and we look forward to seeing... More 

Boyce, Louisiana
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

Excellent! ALL the employees had personality plus and very helpful. And I mean EVERYBODY we came in contact with was AWESOME!!! The cleaning staff was very helpful in that we kept locking ourselves out and they would help us with a smile. (3 times in 45 minutes). The downstairs staff had a wonderful way of making you feel welcome. This... More 

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Holiday Inn Hammond - Northshore, responded to this review

Thank you so much for staying at Holiday In Hammond! We make every effort to provide excellent service to our guests and take great pride in out service. We welcome you to stay again and look forward to seeing you in the future. Sarah H. Guest Experience Champion More 

Lockport, Louisiana
1 review
5 of 5 stars Reviewed 3 weeks ago

The entire staff was very courteous and helpful. When we called for assistance, they was there to help us. I've stayed at Holiday Inn(s), from Boston, Ma. to Laguna Hills, Ca. Great service at a great price. I recommend other Holiday Inn to do training there to see how hospitality should be!!!

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Sarah H, Guest Experience Champion at Holiday Inn Hammond - Northshore, responded to this review

Thank you for your review of our hotel during your stay with us. We take pride in our service and we appreciate our guests. We hope you will stay with us again in the future! Sarah H. Guest Experience Champion More 

Houston, Texas
Level Contributor
124 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed June 6, 2015

We stopped for one night. We did not have reservations, but the front desk staff quickly found us a room and were very helpful in providing local information. Our room was super quiet and clean. We had been on the road all day and did not feel like going out for dinner. We ordered room service and our meals were... More 

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Al S, Director of Sales at Holiday Inn Hammond - Northshore, responded to this review

Thank you for the kind words about our hotel. We take great pride in our service and cleanliness at our hotel. I am sorry that your restaurant experience was less than desirable; that is not how we operate and hope that you come visit us again, where I am sure you will get a great food and beverage experience, along... More 

Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed April 30, 2015

Sadly I have to report something has happened to this Holiday Inn which I would stay at every time I passed through Hammond, along I-10. I travel a lot, mostly on motorcycle. If I am not camping and I stay at a hotel I prefer one that has a restaurant and bar on property. I arrived early and Janine at... More 

Was this review helpful? Yes 1
Al S, Director of Sales at Holiday Inn Hammond - Northshore, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. More 

Forest, Mississippi
Level Contributor
62 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed April 20, 2015

We stayed here the night of Saturday April 18th. Hotel was super clean. Our room was very clean and super nice. Sunday morning they had free breakfast which we didn't know but it was delicious. Bacon, eggs, waffles, potatoes, toast etc. It was delicious. We will be staying here again when in the area.

Was this review helpful? Yes
Forest, MS
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed April 20, 2015

Got this hotel on Priceline for $35 cheaper than the Holiday Inn website. Beds were comfortable. Shower was hot. Morning breakfast was unbeatable for hotel fare. Location of the hotel is very convenient. My only complaint was that I could never find a luggage cart. Staff was super nice.

Was this review helpful? Yes
Al S, Director of Sales at Holiday Inn Hammond - Northshore, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Al S Director of Sales More 

Slidell
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 9, 2015

We arrived late at night and the gentleman at the front desk was incredibly helpful and did everything he could to get us settled quickly. We wanted a king room and arrived to a double room, we called down and he switched it for us right away. I will return to this hotel. It was very clean.

Was this review helpful? Yes
Al S, Director of Sales at Holiday Inn Hammond - Northshore, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Al S Director of Sales More 

1 review
1 of 5 stars Reviewed April 9, 2015 via mobile

Obviously Holiday Inn isn't looking out for their customers. I don't understand how Jeannie has a job in hospitality. She treated myself and the other people in my company like dirt. I was appalled that this person still has a job. We are customers, we make your company money and shouldn't be treated like we are bothersome.

Was this review helpful? Yes
Al S, Director of Sales at Holiday Inn Hammond - Northshore, responded to this review

Thank you for taking the time to submit this review; I am sorry that your stay did not meet your expectations. I will say that this is not the normal characteristics of our front desk stay. I have countless of positive reviews that identify her by name that feel their stay was made perfect by our care. Rest assured we... More 

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