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Holiday Inn Hammond - Northshore

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1819 SW Railroad Avenue, Hammond, LA 70403
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1 room 1 guest
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Holiday Inn Hammond - Northshore
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80 Reviews from our TripAdvisor Community

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Traveler rating
    43
    21
    7
    5
    4
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17
16
6
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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    (22)
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Flint, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Jackie, breakfast waitress in the hotel's restaurant, was superb! Jackie made sure we were served promptly and correctly. More importantly, she cared about us and took her job way beyond! Good hotel and conveniently located.

Was this review helpful? Yes
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Came into the Hotel at 3:00 A.M. and was able to get a room with a roll in shower. The room was large and very comfortable. The overnight staff was very friendly. When checking out later that morning, the day staff was a huge help. They went to the trouble of booking us a room at Holiday Inn Express in... More 

Was this review helpful? Yes
Hattiesburg, Mississippi
1 review
5 of 5 stars Reviewed yesterday NEW

I normally don’t write reviews but thought I needed to because of my great stay. I came in for some training at Ferrara for the week and the Holiday Inn kept me refreshed for my long week. I always seemed to see Jeana (I think that was her name) and Christopher. Both were extremely nice and accommodating for me and... More 

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Edinburgh, United Kingdom
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here for a week, while visiting family. The staff were friendly and helpful, the hotel is very comfortable and well situated with respect to both downtown Hammond and the Hammond Square shopping area. There is plenty of parking space - a car is essential if you are visiting the area. We breakfasted every morning in the hotel and... More 

Was this review helpful? Yes
Sarah H, Guest Experience Champion at Holiday Inn Hammond - Northshore, responded to this review

Thank you so much for you review! We are so pleased that you had a great experience. We are so happy to see that our fitness center came in handy and all your meals were excellent. We welcome you back the next time you visit! Sarah H. Guest Experience Champion More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Arrived at the property to find no one at the front desk. Multiple attempts to contact a staffer were to no avail. The clerk finally appeared after 25 minutes. Room was spacious, comfortable, and clean. This experience could have easily been a 5 but for lack of timely service.

Was this review helpful? Yes 1
Sarah H, Guest Experience Champion at Holiday Inn Hammond - Northshore, responded to this review

Mr. Steven, We appreciate your review of the experience you had at our hotel. We are delighted that you found your stay clean and comfortable. Our team is constantly working to improve guest experiences and your insights allow us to provide better service. We hope that you will visit again so we can provide you with better service from start... More 

Baton Rouge, Louisiana
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The hotel desk clerk by the name Jeanine was the most awesome hotel employee Ive ever encountered. She was nice and knowledgeable like the average hotel desk personnel. But where she went above the call of duty was when my room key slot had to be replaced after the 3rd attempt. She was at the desk working by herself, which... More 

Was this review helpful? Yes 1
Sarah H, Guest Relations Manager at Holiday Inn Hammond - Northshore, responded to this review

Thank you so much for your review! Our hotel front desk staff is amazing and we are delighted to hear about your experience. We try to make every stay an amazing experience and we will share your review with our staff, especially Ms. Jeanine. We hope you will visit us again and so we can offer the same great service.... More 

Huston, Idaho
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Me and my husband here today. The lights went out due to construction on the roads yesterday and a sweet young thing,Caitlin I believe,helped us up the stairs and into our room. Wonderful service our stay was fantastic,the room was beautiful and the wait service was great. The reason I am giving the such a terrible review is there was... More 

Was this review helpful? Yes 1
Sarah H, Guest Experience Champion at Holiday Inn Hammond - Northshore, responded to this review

Sarah S., Thank you for your review. We are so pleased that you stayed with us. Our front desk is a great staff and Katlin will be excited to know you mentioned her in your review. We apologize for the display you witnessed upon your departure and our management staff has taken the appropriate action. We look forward to seeing... More 

Mobile, Alabama
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 24, 2015

We thoroughly enjoyed our stay at this Holiday Inn location. My family and I came to visit family and friends in Hammond La. and stayed 4 days. The hotel was clean and the staff was friendly. Its was also close to entertainment and food. I definitely recommend this Holiday Inn and will stay here again. The rooms we stayed in... More 

Was this review helpful? Yes 1
Sarah H, Guest Experience Champion at Holiday Inn Hammond - Northshore, responded to this review

Dear Cristy, Thank you so much for your review of our hotel. We take pride in our service and the experiences of our guests. We hope that you will visit us again and we look forward to seeing you in the future. Sarah H. Guest Experience Champion More 

United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 22, 2015

I stay in hotels 50 or more nights a year mostly 4 or 5 star. When searching for a hotel in Hammond the best reviews were for this hotel. From the time I walked in I was immediately greeted by a sweet young lady "KAT". Kat set the wonderful experience in motion. The bartender, servers, desk help were some of... More 

Was this review helpful? Yes 1
Sarah H, Guest Experience Champion at Holiday Inn Hammond - Northshore, responded to this review

Mr. Jimmy, Thank you so much for your review. Our front desk staff will be happy to know you mentioned them by name. We are pleased that your experience at the Holiday Inn Hammond was excellent. We take pride in providing excellent customer service. We hope you will stay with us again in future and we look forward to seeing... More 

Boyce, Louisiana
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 20, 2015

Excellent! ALL the employees had personality plus and very helpful. And I mean EVERYBODY we came in contact with was AWESOME!!! The cleaning staff was very helpful in that we kept locking ourselves out and they would help us with a smile. (3 times in 45 minutes). The downstairs staff had a wonderful way of making you feel welcome. This... More 

Was this review helpful? Yes 1
Sarah H, Guest Relations Manager at Holiday Inn Hammond - Northshore, responded to this review

Thank you so much for staying at Holiday In Hammond! We make every effort to provide excellent service to our guests and take great pride in out service. We welcome you to stay again and look forward to seeing you in the future. Sarah H. Guest Experience Champion More 

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