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Magnuson Grand Hotel Hammond

2000 South Morrison Boulevard, Hammond, LA 70403 (Formerly Quality Inn & Conference Center)
Hotel amenities
Magnuson Grand Hotel Hammond
Best prices for: 1 room 1 guest
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Ranked #9 of 17 Hotels in Hammond
A recent review
5 of 5 stars Reviewed March 16, 2015
Jmseamsright Grand Bay, Alabama
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101 reviews from our community

Traveler rating
    29
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    12
    14
    25
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33
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Fowlerville, Michigan
1 review
1 of 5 stars Reviewed 2 weeks ago

When checking into our room we were met by the housekeeping manager. He said he needed to check our room. He then pulled down the sheets and looked for bedbugs. This made us very uneasy. After he left I looked for myself. I discovered that the bed skirt had bodily fluids all over it. We ask them to change it... More 

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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

I am eaten by bed bugs. I showed picture of the critters in the mattress and the owner didn't want to respond instead he got angry. He would not even go to the room to see the mattress! This is horrible

Was this review helpful? Yes 1
Lawrence H, General Manager at Magnuson Grand Hotel Hammond, responded to this review

Dear Jburas, Thank you for your reply. I apologize for your experience. We appreciate your feedback and value the overall experience of all our guests. Your experience was brought to the attention of the front desk after the 9th night of your stay. During your stay there were several dogs (4) along with you in the room. When a guest... More 

Travelers are raving about these Hammond hotels

Hammond, Louisiana
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed April 5, 2015

We paid extra to stay in an Atrium view room so our door opened up to the inside of the building. This used to be a lovely Holiday Inn a couple of decades ago but it feels like they have not updated since. The young woman at the counter was frequently not there, did not know how to use the... More 

Was this review helpful? Yes 1
Lawrence H, General Manager at Magnuson Grand Hotel Hammond, responded to this review

Dear NatureMomma, Thank you for taking the time let us know of your experience on your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I assure you that the unprofessionalism at the front desk will be addressed. Your satisfaction is important to us and we will... More 

Grand Bay, Alabama
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 16, 2015

Originally we were only going to stay one night. As sometimes happens, plans changed. It was not a problem for the staff and they made us feel very welcome. We will be returning to the area in November this year and will definitely stay here again! And this time we will bring our swimsuits and use that indoor pool!

Was this review helpful? Yes 1
Lawrence H, General Manager at Magnuson Grand Hotel Hammond, responded to this review

Dear Jmseamsright, Thank you for the feedback. I'm glad to hear you enjoyed your stay here at the Magnuson Grand Hotel. We work very hard to make our guests have a memorable experience and it makes the staff very happy receiving your compliments. We appreciate your business and we look forward to seeing in Novembver. More 

Bloomington, Illinois
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 27, 2015

You walk in and the lobby is definitely grand and the staff very nice. However, the lobby and bar were dark the entire stay (5 nights). No one was staying in any of the inside access rooms. We were looking forward to using the hot tub and indoor pool and, in fact, booked this hotel for that reason. However, I... More 

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Lawrence H, General Manager at Magnuson Grand Hotel Hammond, responded to this review

Dear Becky M, Thank you for taking the time to let us know of your experience during your recent stay at our hotel. The amenities were the reason for you choosing our hotel and I would like to offer my sincerest apology for the hot tub and indoor pool not being the desired temperature. As with all our guests, your... More 

Dallas
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 24, 2015

I stayed at The Magnuson Grand Hotel & Conference Center in Hammond,La. last week for two nights and was VERY pleased with my stay. The staff was super nice and my room was clean and my bed was comfortable. What stood out the most for me was they now have a Free Supper during the week for their guests. They... More 

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Lawrence H, General Manager at Magnuson Grand Hotel Hammond, responded to this review

Dear SthnTravlr, I would like to thank you for taking the time to let us know of your experience on your most recent stay. We take pride in providing superior guest service. I'm happy to hear you found the charm of our hotel to be reminiscent of the French Quarter. Ms. Juanita is an asset to our hotel. I will... More 

Pascagoula, Mississippi
1 review
3 of 5 stars Reviewed February 9, 2015

Stayed here many times for past few years. Like the set-up, regular rooms- frig, microwave, double beds, real free breakfast buffet(always tip), swimming summer/winter, hot tub, even has bar to hang in, so if you don't want to leave your already there. Close to everything in Hammond and isn't near Interstate on/off ramp; so you hear none of noisy stopping/starting... More 

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Lawrence H, General Manager at Magnuson Grand Hotel Hammond, responded to this review

Dear Rooms2Gaux, Thank you for your review. I appreciate your kind words about our property and pointing out some of our complimentary services such as our "real free breakfast buffet". Our hotel has easy access to I-55 and is conveniently located near restaurants/shopping. We appreciate your business and thank you for choosing to stay with us when you are in... More 

Weirs Beach, NH
Contributor
11 reviews 11 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 27, 2015

We decided to stop early for the day, and found this Hotel on line. The reviews were rather poor so we decided to keep on going. However, fatigue set in, and we figured that it was to be for a one night visit anyway. We were greeted by Ben at the front desk and our experiences continued uphill from there.... More 

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Lawrence H, General Manager at Magnuson Grand Hotel Hammond, responded to this review

Dear Nhmotelguy, Thank you for your review. I'm happy to hear that you enjoyed your stay on your last visit. We train our staff to be helpful and attentive to all guest's needs. Our unique French Quarter interior and décor are just some of the great features of our hotel. We appreciate your business and hope you come back soon.... More 

Atlanta, Georgia, United States
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 1, 2015

I have been to the best and the worst hotels in the world. Unfortunately, this time all of the best signature hotels in New Orleans didn't have any vacant rooms so we had to book any hotel on Priceline before my mobile device's battery would have gone bad. Arriving late at night I was afraid that maybe the hotel wouldn't... More 

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Lawrence H, General Manager at Magnuson Grand Hotel Hammond, responded to this review

Dear Arealattitude, Thank you for your feedback. I would like to offer my sincerest apology for the hair you found during breakfast. I will address this matter with the breakfast attendant. Guest satisfaction is of the highest priority and an essential part to the overall guest experience. Your feedback, as well as all of our guests, are always welcomed to... More 

Scotland
Top Contributor
146 reviews 146 reviews
70 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed December 21, 2014 via mobile

Stayed here for a night passing through. First impressions were great, Ben on reception was super, friendly and very helpful with a couple of teething problems, great guy for a front desk, has great potential for management. Hotel is indeed grand and very impressive, beautiful old lobby,and lots of renovation going on so will be very grand when done. My... More 

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Glenda H, General Manager at Magnuson Grand Hotel Hammond, responded to this review

Thank you for taking time from your schedule to drop us a review of our hotel. We do appreciate your kind words and will certainly share your comments with my Staff. It is always comforting to know that we have met the expectations of our guests. However sorry that you were a little disappointed with the fact that there was... More 

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Prices are for 1 room, 2 adults
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Amenities