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Magnuson Grand Hotel Hammond

2000 South Morrison Boulevard, Hammond, LA 70403 (Formerly Quality Inn & Conference Center)
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1 room 1 adult
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Magnuson Grand Hotel Hammond
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119 Reviews from our TripAdvisor Community

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Stonewall, Louisiana
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've used this location for many years, the name has changed since my siblings were in college, but the quality and service remains the same. Within a few miles from the Interstate, Mall, service gas stations and many restaurants. Another good thing to remember, Hammond is only approx. 45 minutes north of New Orleans, for those who enjoy those Saints... More 

Helpful?
Thank Ginger H
Hammond, Louisiana
1 review
1 of 5 stars Reviewed December 1, 2015

Booked 2 night stay for some relatives for Thanksgiving. Actually went to tour the hotel and was told that there was a full spread for breakfast and the lobby looked pretty nice... DON'T be fooled. Made 2 room reservation downstairs. When my guest came in, the hotel did not keep the reservations, so had to re-book rooms they didn't want,... More 

Helpful?
Thank Steve B

Travelers are raving about these Hammond hotels

Austin
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 19, 2015

Lobby is pretty. Old but pretty. Zero attention is given to the rooms, they are not cleaned, and dead bug parts are everywhere. Our room was facing outside and as we walked past a room with the curtains pulled open, saw nasty bloody stained mattresses standing off both beds and furniture moved around. Clearly they were fumigating. It looked like... More 

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Thank buckoforpres
Philadelphia, Mississippi
Level Contributor
13 reviews
1 of 5 stars Reviewed September 11, 2015

I had a training class for my job in Hammond Louisiana and my wife decided to travel with me she was just going to hang out by the pool for some R and R while I was in class. So I booked a room at the Magnuson Grand Hotel In Hammond. Big Mistake. The pictures on their web site are... More 

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Thank Harry C
Florence, Alabama
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 9, 2015

I was attracted to the price. This was a really nice place with stained glass skylights and a piano. Thirty years ago or more. Now the pool is green, they turned the lights off in the lobby, and it smells like people use the walkways as a restroom. The room smelled, but I got a candle from Target and it... More 

Helpful?
Thank barrelrider2014
Lawrence H, Manager at Magnuson Grand Hotel Hammond, responded to this review

Dear barrelrider2014, In behalf of the hotel, we apologize for not exceeding your expectations. We take our guests comments very serious and your comments have been noted and addressed. Sincerely, Lawrence More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 5, 2015 via mobile

This place is a complete dump. The walls are cracked, there is a hole in the wall with wires sticking out. The lamps are horrible. The only good part is the AC. Cockroaches everywhere, no maids, broken chairs, broken cabinets, bugs in the bathtub, beds left undone, pillows thrown everywhere, bad TV, dirty facilities (bathrooms), and there's a lingering bad... More 

Helpful?
Thank evantsai
Lawrence H, Manager at Magnuson Grand Hotel Hammond, responded to this review

Dear evantsai, Thank you for taking the time for leaving a review of your guest experience. On behalf of the hotel we apologize for not exceeding your expectations. It is only through our guests eyes we find what we are doing right and what we may improve on. I have addressed your information to our departments of Housekeeping and Maintenance.... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 28, 2015 via mobile

Do NOT Stay Here!!! Terrible rooms, terrible service desk, staff, maids are none existent, equipment doesn't work, pools are dirty, and random people just come walking in to use the pool. Breakfast is cereal or a biscuit, and some random people just walking through my door because the front desk "didn't know I was staying in that room." Which I... More 

Helpful?
2 Thank Smn H
Stonewall, Louisiana
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed August 26, 2015

The names of this hotel's location has changed many times, but in my opinion the service of the staff had been carried on. WE been a regular customer started with the 80's when our son and daughter attended U S L. . a 15 minutes driving distance. Within a block is Don's Seafood , a Mall, many other food resturants... More 

Helpful?
Thank Ginger H
Norman, Oklahoma
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 29, 2015

Stayed at this hotel for two nights to attend a family reunion. I booked four rooms. All were filthy. Bathroom fixtures were stained and dirty. Floors, bedding, carpets were beyond dirty. Looks like area behind dressers and furniture has never been cleaned. I think we saw what could have been bed bugs too .i saw "behind the scenes" of the... More 

Helpful?
1 Thank HappyRetiree15
Lawrence H, Manager at Magnuson Grand Hotel Hammond, responded to this review

Dear HappyRetiree15, I would like to offer my sincere apology for your guest experience. I assure you that your feedback and experience will be used to address the issues. Again, I apologize for your experience. Best Regards, More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 27, 2015 via mobile

There were roaches in the trash can and in the dresser drawer. There was a condom under my bed sheet. The phone didn't work. There was a needle in the bush in front of my room. I have a 5 year old he could have easily got it and hurt himself!! The pool was green. There was mold on my... More 

Helpful?
2 Thank claypuppy59
Lawrence H, Manager at Magnuson Grand Hotel Hammond, responded to this review

Dear Claypuppy59, Thank you for your reply. I would like to offer my sincerest apology for your guest experience. I appreciate your feedback and will personally work with housekeeping to address the issues. Again, I apologize for your experience and look forward to doing better next time. Best Regards, More 

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