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Holiday Inn New Orleans West Bank Tower

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275 Whitney Avenue, Gretna, LA 70053
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1 room 1 adult
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Holiday Inn New Orleans West Bank Tower
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218 Reviews from our TripAdvisor Community

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Leesville, Louisiana
Level Contributor
6 reviews
5 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

I had to employee rooms under my name. When we went to check in they had the spinning wheel for the IHG members. I actually spun and hit on the 1000 pts. Was supper excited since I rarely got any points. But as the time went by, I never received the points in my account. But, everything else with my... More 

Helpful?
Thank nleetay01
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Great price for the biggest room I have ever booked in New Orleans. Very comfortable bed and the staff is wonderful. About a 3 mile drive to the French Quarter so great location. The Round House Bar and Grill in the hotel has great bar food and drinks, also conveniently located. It is a bit noisy with the highway right... More 

Helpful?
Thank courtney c
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here for a short New Orleans trip, the location is ok, but incredibly noisy, as our room overlooked about 8 lanes of freeway. Even on the 12th floor it kept me awake. Lavatory part of restroom is cramped, but if you need extra vanity space, there is plenty. This hotel is isolated, in that it is next to impossible... More 

Helpful?
Thank tallybiker
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

Hi tallybiker, Thanks for your business and your review. Sorry you didn't love your stay. We really take a lot of pride in providing only our best to our guests and it pains us when we learn a guest left us with negative thoughts of their stay. I do want to let future guests know that we have rooms earmarked... More 

Broken Arrow, Oklahoma
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We stayed in a room with twin beds. The room itself is good size, great depth. There is a small fridge and it does a great job in keeping drinks cold. The TV is an LG flat screen and the screen size has to be at least 55 inches. It is huge. The beds are fine, not great, but decent.... More 

Helpful?
Thank ProPoke
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

Hi Propoke, Thanks so much for your business and your review of our property. I appreciate you highlighting both the items you liked about our property and your feedback on areas we have for improvement. Do trust that we take our guest's feedback very seriously and will immediately take action to ensure future guests don't experience such issues. Sorry you... More 

toronto, canada
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We found the location of this hotel perfect, as we could easily drive in to downtown and the French quarter. The room was clean, and due to the cylindrical shape of the hotel, it made for a pie shaped room that had some extra space making it a mini suite. However this also meant that the washroom at the entrance... More 

Helpful?
Thank johnnymetro
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

Hi Johnnymetro, Thanks so much for your business and your excellent 4 star review of our property. We really appreciate it! Thanks for mentioning our cleanliness, pie shaped large rooms, and convenient location. Sorry you didn't love the bathroom configuration (we do realize it is tight in some rooms - and apologize that the bathrooms aren't larger) and for the... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 2, 2016

My wife and I stayed a full week from Christmas Day to New Years Day. The staff was very friendly and helpful. When we checked in the front desk staff gave us a lot of suggestions of where to visit and how to get around town (by Uber). It was extremely convenient getting to French Quarter and Garden District by... More 

Helpful?
Thank francislo
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

Hi Francislo our friend from Canada, Thanks so much for your business and your AWESOME 5 star review of our property. Your review has made us all smile from ear-to-ear! Thanks for pointing out the cleanliness and how quiet your room was as well as how you like the views from the 8th floor. I loved most of all reading... More 

Pensacola, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 2, 2016

I stay here frequently and need to give special recognition to Ikeisha, who is one of the many great staff at the Holiday Inn. In particular, many weeks ago, when I went to leave in the morning, I noticed that my car was blocked in by others who found or made ad hoc parking spaces. Parking at this motel can... More 

Helpful?
Thank EBHoward
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

Hi EBHoward, Thanks so much for your business and your review of our hotel. I can't tell you how happy I am to read of your glowing review of Ikeisha. She is such an asset to our hotel and I'll make sure to recognize her at a future staff meeting. I'm sorry you had an issue with someone parking behind... More 

Metamora, Ohio
1 review
4 of 5 stars Reviewed December 30, 2015 via mobile

All in all it was a good hotel. We needed a cot but couldn't fit a cot in the room though.We would consider staying again. The restaurant food was OK. It was mostly bar food.The location made it easy to access main highway for local attractions.

Helpful?
Thank Simonne M
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

Hi Simonne M, Thanks so much for your business and your excellent 4 star review of our property. Sorry we couldn't get a rollaway in your room but unfortunately fire code will not allow us to place them in some room types. Thanks for your comments regarding our easy access to local attractions. This is important to future guests and... More 

Jacksonville
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 30, 2015 via mobile

We very much enjoyed our stay here. Very clean room. Staff gave a room on the 7th floor with a decent view of the Crescent City Twins. Amy time we had questions about public transportation or the area, they were very kind to guide us in the right direction.

Helpful?
1 Thank daddyfatsacks2011
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

Hi Daddy2011, Thanks so much for your business and your 4 star review of our property. I appreciate you pointing out our high service levels and cleanliness of guest rooms. Your business means the world to us and we appreciate you choosing our hotel. We do hope to welcome you back soon. Best wishes, Dustin Floyd General Manager More 

Saint Louis, Missouri
Level Contributor
46 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed December 26, 2015 via mobile

The staff was really nice and welcoming! We had a handicap room it was clean but when you took a shower the floor was soaked and slippery. How ever the beds were comfortables and the housekeeping service was good. The brownies and cookies they had on display were delicious!

Helpful?
Thank tequias B
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

Hi tequias B, Thanks for your business and your 4 star review of our property! Thanks for pointing out the cleanliness of our guestroom and how you appreciated our housekeeping service. Our guests love love love the cookies at check-in so thanks for pointing them out so future guests can look forward to these sweet free treats! Your business is... More 

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