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All 5 Gretna hotels

Holiday Inn New Orleans West Bank Tower

3.0 of 5 Hotel   |   275 Whitney Avenue, Gretna, LA 70053
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Ranked #1 of 5 hotels in Gretna
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A recent review
4 of 5 stars reviewed 1 week ago
Donna K Biloxi, Mississippi
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122 people have reviewed this hotel

Traveler rating
    31
    56
    27
    4
    4
See reviews for
33
28
10
26
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The hotel is very close to the interstate expressway and makes for a noisy stay or meals. More lighting on the hotel itself would be helpful and in the dark parking lots. Television is too loud in eating areas.

Was this review helpful? Yes 1
Biloxi, Mississippi
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The staff was very friendly, the rooms were very very nice, immaculate...It was a very busy weekend, the parking lot isnt the greatest, but we managed. As busy as it was, I never heard another persons voice until I was ready to leave the next morning. The location to New Orleans downtown is ok...you are on the other side of... More

Was this review helpful? Yes 1
Houston, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is round, so unique. Parking is free and there's even a restaurant on site (kids eat free!). Wish it was pet friendly but other than that this hotel is awesome. The staff went out of their way to make sure we were happy. We would stay here again.

Was this review helpful? Yes 4
Miami Beach, Florida
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

24 hour security guard would be helpful. 24 restaurant service would be helpful. Staff were professional. Hotel needs some bell-hops and valet service. A covered parking garage would be a good start. No major complaints. Food was good.

Was this review helpful? Yes 5
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

Dear Johnsimmons, Thanks for your business and your review. I appreciate you commenting on the professionalism of our staff and food quality. I apologize but I'm unclear as to why you scored us low. I certainly wish to get to the bottom of your issues and would be happy to discuss your concerns if you'd be so kind as to... More

San Angelo, Texas, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We were in new Orleans for 5 nights. A/C didn't work very well.. Called the front desk and with in 5 minutes maintenance was there..we changed rooms with out a problem. We took cabs in the evenings to the French Quarter..we liked stay in that side of the river at of the Hussel and bussel.($20 one way) Front desk was... More

Was this review helpful? Yes 2
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

Greetings to our friend Sandy from San Angelo, Thanks so much for your business and your great 5 star review of our property! We really appreciate when our guests share their experience with the Tripadvisor community! Sorry you had some A/C problems and I am so glad that our staff reacted quickly and resolved the issue for you. Our people... More

Colorado Springs, Colorado
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The people at the front desk are nice. They seemed professional. The building seems old and a bit worn down. Because it's a tower you have to take the elevator everywhere and the hallwalls seem old and dark with low celings. The bedding in the rooms is nice and fluffy and new. Had great access to wifi. The pool is... More

Was this review helpful? Yes 2
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

Greetings Ladybug, Thanks for your business and your review! I appreciate you pointing out the professionalism and friendliness of our front office staff, comfort of our bedding, and great free WIFI internet. I'm troubled that you found our building corridors darker than you would have expected and pool smaller than you would have liked. I'm happy to inform you and... More

Houston, Texas
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 23, 2014

Book the hotel for my sister n law. They love the view of the run, the overall customer service that they received when they checked in, but also checked out. The location was great. Beautiful hotel, rooms very clean, and staff very friendly.

Was this review helpful? Yes 1
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

Dear lhinton, Thanks so much for your glowing review of our property. It means so much to us when our valued guests take time to share with others their great experience. I especially appreciate you pointing out the service provided by our staff, our great location, and the cleanliness of our rooms. These are 3 areas where I believe we... More

Hungerford, Texas
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 3, 2014

There was a small problem with there computer when we arrived. Thanks to a great staff and some patiance on our part we had a great stay. This is a great place to stay and cruise out of N O easy to get to and easy to get to the port. Give them a try!!

Was this review helpful? Yes 4
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

There was a small problem with there computer when we arrived. Thanks to a great staff and some patiance on our part we had a great stay. This is a great place to stay and cruise out of N O easy to get to and easy to get to the port. Give them a try!! Hi Lane, First, thanks for... More

Dallas, Georgia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 25, 2014

We stayed here for one night , the night before our cruise. My husband and I were very happy! The front desk ladies were so helpful and so pleasant. The one lady we really liked was Stacy. The room was very clean and the air was so good and cool. That is so important to my husband and I just... More

Was this review helpful? Yes
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

Thanks to our cruising friends from Dallas for such a great review!! Clean room, cool air, and great service made your stay a success and I am so proud you took the time to elaborate on your stay for the TripAdvisor community. I'll make sure to recognize the team members you highlighted in an upcoming rally and I know they... More

Atlanta
Senior Contributor
45 reviews 45 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed June 19, 2014

Our cousins live on the West Bank, so we're kinda tied to this hotel. It's very close to their house and to amenities around. The hotel itself is decent, not fantastic. Even though fairly recently renovated, it still looks a little worn. But rooms are a very good size. I made the mistake of asking for a newly renovated room... More

Was this review helpful? Yes 3
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

Dear Boomboomspunkin, First, thanks for your business and your review. I appreciate an honest review and it seems as though you detailed both the good and not-so-good aspects of your recent stay. I'm troubled by your feeling that your room didn't have a fresh appearance, your impression of our front office staff members, and your noise complaint. It seems as... More

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Additional Information about Holiday Inn New Orleans West Bank Tower

Address: 275 Whitney Avenue, Gretna, LA 70053
Phone Number:
Location: United States > Louisiana > Gretna
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn New Orleans West Bank Tower 3*
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Also Known As:
Holiday Inn New Orleans West Bank Tower Hotel Gretna
Holiday Inn Gretna
Gretna Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Perched high above the mighty Mississippi River with a commanding view of the Crescent City's beautiful skyline, New Orleans' best hotel value is the all new Holiday Inn New Orleans Westbank Tower. All the excitement that the Big Easy has to offer is just a five minute drive across the Crescent City Connection. Within minutes you ll be in the heart of the city within blocks of Canal Place Shopping Mall, Harrah s Casino, St. Louis Cathedral, the French Quarter, the Riverwalk and Bourbon Street! We've thought of everything so you won't have to, with brand new, modern surroundings and all of the features that business and leisure travelers expect, including complimentary wireless high-speed Internet and business center. Relax in the Round House Bar and Grill while catching a game on one of our large flat panel HDTVs. Work out in our state of the art fitness center and take some time to enjoy our tropical pool area. We are conveniently located just minutes from: the French Quarter, Mardi Gras Parade Routes, downtown New Orleans, Ernest N. Morial Convention Center, Louisiana Superdome, New Orleans Arena, Oakwood Shopping Center, and all that the Westbank has to offer. When planning your next visit to New Orleans, a corporate meeting, family reunion, wedding or rehearsal dinner, the Holiday Inn New Orleans Westbank Tower is the best value! ... more   less 
Number of rooms
181

Questions & Answers

Questions? Get answers from Holiday Inn New Orleans West Bank Tower staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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