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All 5 Gretna hotels

Holiday Inn New Orleans West Bank Tower

3.0 of 5 Hotel   |   275 Whitney Avenue, Gretna, LA 70053
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71%
Ranked #1 of 5 hotels in Gretna
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed yesterday
lhinton Houston, Texas
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  • Reviews (117)
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117 people have reviewed this hotel

Traveler rating
    30
    55
    26
    2
    4
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33
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
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English first
Houston, Texas
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Book the hotel for my sister n law. They love the view of the run, the overall customer service that they received when they checked in, but also checked out. The location was great. Beautiful hotel, rooms very clean, and staff very friendly.

Was this review helpful? Yes
Hungerford, Texas
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

There was a small problem with there computer when we arrived. Thanks to a great staff and some patiance on our part we had a great stay. This is a great place to stay and cruise out of N O easy to get to and easy to get to the port. Give them a try!!

Was this review helpful? Yes 2
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

There was a small problem with there computer when we arrived. Thanks to a great staff and some patiance on our part we had a great stay. This is a great place to stay and cruise out of N O easy to get to and easy to get to the port. Give them a try!! Hi Lane, First, thanks for... More

Dallas, Georgia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for one night , the night before our cruise. My husband and I were very happy! The front desk ladies were so helpful and so pleasant. The one lady we really liked was Stacy. The room was very clean and the air was so good and cool. That is so important to my husband and I just... More

Was this review helpful? Yes
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

Thanks to our cruising friends from Dallas for such a great review!! Clean room, cool air, and great service made your stay a success and I am so proud you took the time to elaborate on your stay for the TripAdvisor community. I'll make sure to recognize the team members you highlighted in an upcoming rally and I know they... More

Atlanta
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Our cousins live on the West Bank, so we're kinda tied to this hotel. It's very close to their house and to amenities around. The hotel itself is decent, not fantastic. Even though fairly recently renovated, it still looks a little worn. But rooms are a very good size. I made the mistake of asking for a newly renovated room... More

Was this review helpful? Yes 1
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

Dear Boomboomspunkin, First, thanks for your business and your review. I appreciate an honest review and it seems as though you detailed both the good and not-so-good aspects of your recent stay. I'm troubled by your feeling that your room didn't have a fresh appearance, your impression of our front office staff members, and your noise complaint. It seems as... More

McKenzie, TN
Contributor
15 reviews 15 reviews
3 hotel reviews
3 of 5 stars Reviewed June 16, 2014

This is a nice hotel. But, it's one of the noisiest we've ever stayed out. It's right beside Interstate 10 and is nonstop noise all night and morning. We were on the 9th out if maybe 11 or 12 floors and it was still loud. A big plus to housekeeping. Someone did a wonderful job on our room everyday.

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HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

Hi Pam, Thanks for your business and your review! I apologize you experienced issues with the noise in the area. Due to our close proximity to downtown New Orleans a percentage of our city facing rooms do experience more noise. I encourage you to ask for a room on the quiet side during your next stay. Although you won't get... More

Missouri
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 14, 2014

We stayed here for just one night after a horrible experience the night before at another hotel. It was worth every bit for the money too! We were impressed with the room size as there were 4 of us, very clean, smells clean too, beds were comfortable and the pillows and bedding were great. All the staff were nice and... More

Was this review helpful? Yes 1
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

To our friend from Missouri, From everyone here at the Holiday Inn Westbank I want to thank you for your business and fantastic 5 star review! I appreciate you pointing out the cleanliness of our rooms, friendliness of our staff, and free guest parking. This items are very important to future guests and your review will help other Tripadvisor users... More

Chandler, Arizona
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 8, 2014

Just across the river from here, hotels will charge you $30 just to park. You won't have any extra fees here, and the rooms are fine. I've stayed here 8 times on business trips and never had a problem. If you're extremely sensitive to traffic noise, you might want to go elsewhere.

Was this review helpful? Yes 2
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

Hi Russell, I love to see a great review from a very valued frequent guest. It's great that you pointed out the savings of our rooms vs. some of the downtown offerings due to the the parking savings of our property. We do offer free parking for all of our guests which could save you some real money, especially if... More

Houston, Texas
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 2, 2014

After reading the reviews before our stay-- I was prepared for some possible issues. I reserved 3 rooms in May 2014 online for my daughter's college graduation. Somehow the price I was quoted online did not transfer to my invoice with the hotel. I spoke with Teresa at the front desk and she advised I simply provide a copy of... More

Was this review helpful? Yes 2
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

Greetings to Shantelle our friend from Houston, Congratulations to your daughter for her recent graduation! We are proud we got to take part in the celebration and thank you for choosing us as your lodging provider for this very happy event. We really appreciate not only your business but your very nice review. Sorry your room rate was not correct... More

The Woodlands, Texas
Contributor
18 reviews 18 reviews
3 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed May 28, 2014

This hotel is clean and efficient. The staff is amazing in accommodating the guests. The location is very convient to downtown New Orleans and the local interstate highways. I have stayed in this hotel on many occasions. The Round House Bar and Grill's food has always been tasty with good variety. As off this month, May 2014, the menu offerings... More

Was this review helpful? Yes 2
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

Hi Huzurlu, Thanks for your business and your honest review! I appreciate you mentioning our hotel is clean, staff amazing, location convenient, and tasty food in the Roundhouse. I appreciate you pointing out all of the things you are happy with even though you had some feedback on an area you'd like to see improved. In regards to the menu... More

Clinton, Arkansas
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 28, 2014

Had a five day trip planned in New Orleans. My husband was sick when we arrived, and got worse as the vacation progressed. The staff was wonderful. They were beyond courteous and friendly. They even printed out directions to the urgent care facility. The room was great, the bed very comfortable. Highly recommend.

Was this review helpful? Yes 1
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

Hi Ellen, First, I do hope your husband has made a full and speedy recovery. There's never a good time to be under the weather but especially not during a vacation. I'm glad to know our staff responded with compassion and helped you locate an area urgent care facility. I thank you for your business and review. Your mentioning of... More

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Additional Information about Holiday Inn New Orleans West Bank Tower

Address: 275 Whitney Avenue, Gretna, LA 70053
Phone Number:
Location: United States > Louisiana > Gretna
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn New Orleans West Bank Tower 3*
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Also Known As:
Holiday Inn New Orleans West Bank Tower Hotel Gretna
Holiday Inn Gretna
Gretna Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Perched high above the mighty Mississippi River with a commanding view of the Crescent City's beautiful skyline, New Orleans' best hotel value is the all new Holiday Inn New Orleans Westbank Tower. All the excitement that the Big Easy has to offer is just a five minute drive across the Crescent City Connection. Within minutes you ll be in the heart of the city within blocks of Canal Place Shopping Mall, Harrah s Casino, St. Louis Cathedral, the French Quarter, the Riverwalk and Bourbon Street! We've thought of everything so you won't have to, with brand new, modern surroundings and all of the features that business and leisure travelers expect, including complimentary wireless high-speed Internet and business center. Relax in the Round House Bar and Grill while catching a game on one of our large flat panel HDTVs. Work out in our state of the art fitness center and take some time to enjoy our tropical pool area. We are conveniently located just minutes from: the French Quarter, Mardi Gras Parade Routes, downtown New Orleans, Ernest N. Morial Convention Center, Louisiana Superdome, New Orleans Arena, Oakwood Shopping Center, and all that the Westbank has to offer. When planning your next visit to New Orleans, a corporate meeting, family reunion, wedding or rehearsal dinner, the Holiday Inn New Orleans Westbank Tower is the best value! ... more   less 
Number of rooms
181

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