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All 5 Gretna hotels

Quality Inn & Suites

3.0 of 5 Hotel   |   100 Westbank Expressway Building A, Gretna, LA 70053 (Formerly Clarion Inn Westbank)
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Ranked #4 of 5 Hotels in Gretna
A recent review
5 of 5 stars reviewed 2 weeks ago
Art R
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164 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
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English first
Cliffside, North Carolina, United States
1 review
1 of 5 stars Reviewed 2 days ago NEW

This is the worst hotel I have ever stayed in. We stayed there September 6th, 2014, leaving our car there while we were on a cruise. The staff was rude from the start! The rooms were not that clean and we checked in with 4 people and had 2 towels and wash cloths. When we ask for more , we... More

Was this review helpful? Yes
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the time we pulled up in we were greeted with friendly staff. the entryway was clean and pleasant. it was well lit up. we even had the pleasure to speak with the general manager and she was a very nice lady. I will for Clearwater Environmental. My name is Art. The rooms were very clean. The staff was very... More

Was this review helpful? Yes 3
Tulsa, Oklahoma
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 3, 2014

We had 3 rooms with 7 people and 2 cars. We were going on a cruise and had a hard time finding a hotel. It was Jazzfest which is why we ended up in the hell hole you are thinking about staying at. In our room the picture was on the wall upside down and was MOLDY, I do mean... More

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Niceville, Florida, United States
1 review
1 of 5 stars Reviewed August 3, 2014 via mobile

This was without a doubt one of the filthiest, oldest and most disgusting motels I have ever stayed in. The first room we were assigned had a torn curtain held together with duct tape. I then pulled back the covers on the bed and it was obvious the sheets had not been changed since the last guest as the sheets... More

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Columbus, Georgia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 13, 2014

This was our second time staying here in the past 6 months. First time was very enjoyable, but we were disappointed with our most recent stay. The hotel is undergoing some renovations and improvements, so we hope its just growing pains. We booked two rooms, and checkin was easy. In getting to the rooms, one was missing a refrigerator and... More

Was this review helpful? Yes 1
Collierville, Tennessee
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed May 31, 2014

We arrived today at 2:05 and was checked in and in our room by 2:15. Kenda was very prompt in getting us checked in and paperwork processed. We scheduled our departure on tomorrow's shuttle to the Carnival Dream. Room was a little warm but cooled off quickly and bath was the most spacious one I have seen in any hotel.... More

Was this review helpful? Yes 3
Porter, Oklahoma
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed May 11, 2014

I'm not going to dish or throw shade - I'll give the straight talk. I've stayed in a wide range of accommodations, so I can draw from a level of expert. This motel was about average for this type of facility. Yes, it has issues, but they are trying really hard to overcome those issues. Grounds clean -- mostly Room... More

Was this review helpful? Yes 2
Milford, Ohio
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 9, 2014

Overbooked rooms and did nothing for us. Had to find a new hotel at 10pm and had to drive 40 miles in the same direction we just came and pay twice as much as we would have if we had booked there in advanced. Friends who did stay there that night said the rooms were smelly and the door knob... More

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed March 31, 2014

Many reviews have been quite critical of this property and although it isn't a five star, or even a four star, it served our needs extremely well. Room was clean, beds and bedding were very comfortable. Free breakfast in the morning was also worthwhile. Hot and cold items and fresh fruit. Could have used more staff when checking in, but... More

Was this review helpful? Yes 2
Tulsa, Oklahoma, United States
15 reviews 15 reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed March 24, 2014

Very similiar experience to other guests who chose this hotel for their park and cruise rate. While I did save money on parking while on my cruise, I will choose a different hotel and pay the extra to park at the port next time I cruise out of New Orleans. Took us over an hour to get checked in. Sounds... More

Was this review helpful? Yes 2
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Additional Information about Quality Inn & Suites

Address: 100 Westbank Expressway Building A, Gretna, LA 70053 (Formerly Clarion Inn Westbank)
Phone Number:
Location: United States > Louisiana > Gretna
Price Range (Based on Average Rates): $
Hotel Class:3 star — Quality Inn & Suites 3*
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Also Known As:
Quality Hotel Gretna
Quality Inn And Suites

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