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Clarion Inn

Certificate of Excellence
3.0 of 5
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1500 W Highway 30, Gonzales, LA 70737 (Formerly Holiday Inn Gonzales)
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Clarion Inn
Best prices for: 1 room 1 guest
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Ranked #5 of 13 Hotels in Gonzales
Certificate of Excellence
A recent review
5 of 5 stars reviewed 4 weeks ago
Beth M
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75 reviews from our community

Traveler rating
    35
    22
    11
    6
    1
See reviews for
19
15
5
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Had a very nice stay at the Clarion in April. The room was clean and comfortable. Received a gift bag upon check In with water, chips and cookies and a few minutes after we checked in they called the room to make sure that everything was ok. Really appreciated that. Pool area is very nice with adequate seating and lush... More 

Was this review helpful? Yes
Sabrina T, Front Office Manager at Clarion Inn, responded to this review

Thank you for the good compliment. I will share your feedback with all the departments and Hope to see you again. More 

New Orleans, Louisiana
Top Contributor
58 reviews 58 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed March 24, 2015

As I travel the country, and practically live in hotels, I ask myself, "Why can't they all meet these standards?" As usual, my stay last night was perfect. My room was spotless (I'm a tad bit OCD about clean, I admit it freely.) I had everything I needed, and everything worked as it should. Total quiet, even though the place... More 

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Sabrina T, Front Office Manager at Clarion Inn, responded to this review

Thank you for your good compliment. I will share your feedback to all the departments and we will continue to give good customer service. Hope to see you soon. More 

Shreveport, Louisiana
Contributor
17 reviews 17 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 19, 2015

They booked me for another stay in this motel for business. This visit was a much better experience in regard to the room. It was acceptably clean and they were able to accommodate my request for a downstairs room. Since they have no elevators, it was much easier for me to transport luggage by being on the bottom floor. It... More 

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Sabrina T, Front Office Manager at Clarion Inn, responded to this review

Thank you for the time for giving us the survey also for staying us again. We are currently updating our rooms to make our guest stay comfortably. I would like to apologize the room service experience you had and I will forward it to our F&B Director. Once again thank you and hope to see you again. More 

San Antonio, Texas
Contributor
14 reviews 14 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 31, 2014

We stayed here on Dec. 29th on our way to Texas. It is very nicely appointed, clean, has a fridge and coffee maker. The bed was very comfortable, lots of pillows, and the bathroom has the vanity separated from the toilet and tub and shower. Ice machine conveniently just near the rooms which is well stocked. The staff were very... More 

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Sabrina T, Front Office Manager at Clarion Inn, responded to this review

We appreciate your good compliment. I will share your feedback to all the team members. Hope to see you again on your next stop over and thank you for choosing our hotel. More 

Gonzales, Louisiana
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 15, 2014

I stopped at the Clarion on the way to New Orleans at a friends suggestion to eat at the restaurant located on the grounds of the Clarion and I ended up canceling my reservation at another local hotel and stayed the night at the Clarion. This will definitely be my go-to stop on the way to New Orleans. The whole... More 

Was this review helpful? Yes 1
Sabrina T, Front Office Manager at Clarion Inn, responded to this review

Thank you for the good comment and staying with us, We will continue to do our best. Hope to see you again. More 

Steele, Alabama
Senior Contributor
47 reviews 47 reviews
15 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed December 2, 2014

I absolutely love this hotel. We have stayed many times and will go back again if we are in the area. The beds are a dream, they try to accomedate any room request, and the Grove is a treasure. The staff is friendly and helpful.

Was this review helpful? Yes
Sabrina T, Front Office Manager at Clarion Inn, responded to this review

We are happy that you love our hotel. We will continue to do our best to give excellent customer service to our guest. Thank you and Hope to see you soon. More 

New Orleans, Louisiana
Top Contributor
58 reviews 58 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed October 22, 2014

I spend an awful lot of time in hotels of this caliber, usually with many complaints. I travel for work, and this is what my budget allows. I checked in without doing any research, and was instantly impressed! Super friendly desk clerk with actual MANNERS! Polite and helpful! WOW!! Gorgeous lobby, grounds are lovely, pool is great, and everything is... More 

Was this review helpful? Yes 1
Sabrina T, Front Office Manager at Clarion Inn, responded to this review

We do appreciate the comment and I will share it to everyone that we made your stay enjoyable. We will make sure to keep it up and we will see you on your next visit. Thank you More 

New Orleans, Louisiana
Contributor
13 reviews 13 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed September 29, 2014

My wife and I stayed here for 1 night while in town for an area festival. Nothing special but nothing horrible can be said about this property. Seemed clean but a bit outdated. The only main problem was the pillows....they were the insanely thin.

Was this review helpful? Yes
Sabrina T, Front Office Manager at Clarion Inn, responded to this review

Thank you for doing the survey. I want to apologize for the pillows that was thin, I will address your concern to our Quality Control Manager. Just want to let you know that we are in the process of changing all the pillows in the property as a brand standard of the hotel. If you pass by again in the... More 

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 28, 2014

Started out ending a long trip with the counter guy in a bad mood, walked into a bathroom that a filthy toilet had been used and hadn't been flushed, and the room had centipedes and mosquitoes inside. I have been here before and loved it. Just wondering what happened.

Was this review helpful? Yes
Sabrina T, Front Office Manager at Clarion Inn, responded to this review

edwint31, Thank you very much for posting a review of our property. Please accept our sincerest apology for the unacceptable service you received and condition of your bathroom that fell below your expectations. We are hospitality professionals who pride ourselves on delivering world class experience. For that reason, the comments are troubling and will certainly be looked into. I have... More 

Galax, Virginia
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed August 19, 2014

Upon arriving at this hotel we had rode the motorcycle about 450 miles needless to say we looked pretty rough, but they were very receiving of us and very friendly they didn't even look twice at how we looked or how we were dressed Kudo's to the staff, Room was very clean and they had room service too. Great customer... More 

Was this review helpful? Yes
Sabrina T, Front Office Manager at Clarion Inn, responded to this review

Thank you for the time for doing the survey. We are pleased that you are happy of the service that we give. I will share your good compliments to all the staff so they can keep it up and make more guest satisfied. If you pass by Gonzales again we will be here to serve you with a smile. Hope... More 

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