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TownePlace Suites Baton Rouge Gonzales

2.5 of 5 2823 South Outfitter Drive, Gonzales, LA 70737
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TownePlace Suites Baton Rouge Gonzales
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TownePlace Suites Baton Rouge Gonzales
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TownePlace Suites Baton Rouge Gonzales
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43 reviews from our community

Traveler rating
    28
    7
    6
    1
    1
See reviews for
9
8
1
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 3 weeks ago via mobile

The room had a damp water odor smell, room wasn't clean very well. Certainly don't look new like website pictures, room was roach infested, kitchen and bedroom area had roaches crawling up and down walls and counters.. Bad experience!!!

Was this review helpful? Yes
Stephanie E, General Manager at TownePlace Suites Baton Rouge Gonzales, responded to this review

Hello Boldnes - Thank you for choosing to stay with us and taking the time to write a review. I sincerely apologize for the issues you had in your room. As you can tell be checking our other TripAdvisor reviews, this is not a common occurrence at our hotel. We take situations like this very seriously, and would like to... More 

Memphis
Top Contributor
73 reviews 73 reviews
15 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed December 26, 2014

I travel to the Baton Rouge area several times a year and prefer to stay at a hotel than with friends. My best friend and I really enjoy the space, cleanliness, kitchen and staff. Close to the interstate, shopping and attractions. Highly recommend this hotel for the price.

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Houston, Texas
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 2, 2014 via mobile

Had a king suite, my daughter used the sleeper sofa. When the sofa was converted to a bed, the ends of the bed touched each other, making it impossible for the person on the other side of the bed to pass (had to crawl over the beds). The layout of the room was odd. There was no counter space in... More 

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Stephanie E, Manager at TownePlace Suites Baton Rouge Gonzales, responded to this review

Thank you for sharing your experience at the TownePlace Suites Baton Rouge, Gonzales and for providing valuable feedback. As a valued Marriott guest, we appreciate you bringing this to our attention and sincerely apologize for any inconvenience you and your daughter must have experienced as a result of the above mentioned issues. I can assure you that we will share... More 

Beaufort, South Carolina
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 25, 2014

Came in for a wedding. This hotel was recommended by brides family. The staff was quite courteous, did everything to make our stay easy. Room was very clean. Odd setup in the bathroom, there was little room to open the door, but not a real issue. I found the bed to be very comfortable. Breakfast was OK, the usual hotel... More 

Was this review helpful? Yes
Stephanie E, Manager at TownePlace Suites Baton Rouge Gonzales, responded to this review

Hello David P. - Thank you for the feedback. We are delighted to hear that you and your family had a great stay! With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We look forward to having you stay with us again whenever in the Gonzales area. More 

Riverview, Florida, United States
2 reviews
4 of 5 stars Reviewed October 2, 2014

This was my first stay at the TownePlace, but certainly won't be the last. While I didn't need to use the kitchenette due to the short two-night stay, I can certainly see how handy it would be for longer visits. The staff was very friendly, courteous and helpful. The room, while not spacious, was comfortable and clean. The Continental breakfast... More 

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Gulfport, Mississippi
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 1, 2014 via mobile

Ok, now my favorite place to stay when we are in the area! We had the spacious 2 bedroom suite. Everything was perfect.. Pillows were REALLY fluffy. They even had (Paul Mitchell hair products). Pool was sparkling clean! Wish we didn't have to leave! We will definitely be back there again!

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St. Thomas
Top Contributor
115 reviews 115 reviews
16 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed July 31, 2014

Nice clean place to stay with a very friendly staff. You are near a handful of wonderful place to eat. You are right next to the inter state and across the street from Tanger outlet mall. If you are looking for nice place to stay in Gonzales this is it.

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Houston, Texas
Senior Reviewer
9 reviews 9 reviews
5 of 5 stars Reviewed July 27, 2014

The staff was very professional. I was impressed with how nice the room was. Artfully decorated and all the amenities for an extended stay with a kitchen and a workstation type desk. There's a restaurant in walking distance and the outlet shopping center is nearby. One issue we did have was the with the cleaning person. When she came to... More 

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Surrey, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 6, 2014

This is the second time that I have stayed at the TownePlace. The staff are very friendly and the amenities are okay. Room stays include breakfast which changes daily along with the standards of toast and cereal. My only complaint (which I have not shared with management) is that on the first night, the room was not that clean. This... More 

Was this review helpful? Yes
Eric H, Front Office Manager at TownePlace Suites Baton Rouge Gonzales, responded to this review

LN152, Thank you for taking a few minutes to provide some feedback about your stay. I sincerely apologize that your room did not feel fresh when you arrived. I am glad, however, that the service you received was good. Thank you again for your comments, they will help us to provide both you as well as our future guests a... More 

Lake Arthur, Louisiana
2 reviews
5 of 5 stars Reviewed June 30, 2014

Town place suites Fantastic staff at this hotel! The Front Office Manager, Eric is very visible and goes out of his way to ensure guest needs are met. My family and I have stayed at this location several times and the great service is consistent! Rooms are comfortable, contemporary, always clean and aptly suited for both business and pleasure. Great... More 

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Additional Information about TownePlace Suites Baton Rouge Gonzales

Address: 2823 South Outfitter Drive, Gonzales, LA 70737
Location: United States > Louisiana > Gonzales
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites Baton Rouge Gonzales 2.5*
Number of rooms: 95
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