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Hampton Inn Gonzales

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2634 West Outfitters Drive, Gonzales, LA 70737
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Hampton Inn Gonzales
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138 Reviews from our TripAdvisor Community

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Traveler rating
    69
    47
    9
    6
    7
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48
19
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54
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
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  • German first
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  • All months
    (138)
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    (46)
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    (24)
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    (28)
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Edenton, North Carolina
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 days ago NEW

This hotel is clean and always has friendly staff. It's convenient to the highway but far enough away so you don't hear highway noise. Everything I need is close by and the front desk is always helpful.

Review collected in partnership with Hampton

Was this review helpful? Yes
Baraboo, Wisconsin
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Great Hotel for my over night stay in Gonzales. All staff I encountered were very friendly and personable. Room was clean. Breakfast selection was great with plenty available even though hotel was sold out. I will use this Hampton hotel again!

Review collected in partnership with Hampton

Was this review helpful? Yes
166ANNAS166, Manager at Hampton Inn Gonzales, responded to this review

Please know that your feedback is extremely valuable to us and we will utilize your comments by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future. Thank you for taking the time out of your schedule to post your experience regarding your recent... More 

Ada, Oklahoma
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

This hotel was adequate. Nothing special. It is very close to the outlet mall so that's good. Service and value were just ok. I wouldn't mind returning if I had to. Breakfast waffles were ok but only one waffle maker--the rest of it was average to slightly below average in comparison to other hotels who offer the same.

Was this review helpful? Yes
166ANNAS166, General Manager at Hampton Inn Gonzales, responded to this review

We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. We try hard to make sure all of our guests have a great stay as we are all about Satisfaction Guaranteed.... More 

Batesville, Arkansas
Level Contributor
263 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 221 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We did not have the issues with rude employees. We only stayed a day but employees were cordial. Our room was clean. It wasn't an amazing stay, but I'd stay there again. If you are in the area and just wondering if it's a safe stop, it is. It's located in the middle of everything, right there next to Tanger.

Was this review helpful? Yes
166ANNAS166, General Manager at Hampton Inn Gonzales, responded to this review

Please know that your feedback is extremely valuable to us and we will utilize your comments by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future. Thank you for taking the time out of your schedule to post your experience regarding your recent... More 

San Antonio, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The woman who helped us book a room and locate the hotel by phone while traveling was wonderful. The hotel was quiet because it is used by many business people. My family with two small children still felt welcome. We enjoyed the indoor pool.

Review collected in partnership with Hampton

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166ANNAS166, General Manager at Hampton Inn Gonzales, responded to this review

We appreciate such kind words and are happy you enjoyed your stay. We look forward to seeing you again on your next trip to Gonzales! More 

Jensen Beach, Florida
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We booked here because it was the closest Hampton to family that we visited May 7-9. When we booked the room through the Hilton website, we prepaid for both nights. AS a Hilton Honors member, my wife decide to take advantage of the online check in 24 hours before our arrival. This is where the problem began. The hotel not... More 

Was this review helpful? Yes
166ANNAS166, General Manager at Hampton Inn Gonzales, responded to this review

Please know that your feedback is extremely valuable to us and we will utilize your comments by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future. Thank you for taking the time out of your schedule to post your experience regarding your recent... More 

Jackson, United States
2 reviews
3 of 5 stars Reviewed 4 weeks ago

The hotel was great. The breakfast was satisfying. You have to go down early if you want eggs. The front desk (male) has an attitude that needs fixing. I will not stay at this Hampton again because of him.

Review collected in partnership with Hampton

Was this review helpful? Yes
166ANNAS166, General Manager at Hampton Inn Gonzales, responded to this review

Please know that your feedback is extremely valuable to us and we will utilize your comments by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future. Thank you for taking the time out of your schedule to post your experience regarding your recent... More 

Alexandria, United States
1 review
4 of 5 stars Reviewed June 1, 2015

We had gone here for the past 3 years for our girls weekend. Staff is wonderful and the rooms are always clean. This visit the pool needed cleaning and the bedding (duvet) is beginning to show some wear. The breakfast had been better in past years.

Review collected in partnership with Hampton

Was this review helpful? Yes
166ANNAS166, General Manager at Hampton Inn Gonzales, responded to this review

Please know that your feedback is extremely valuable to us and we will utilize your comments by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future. Thank you for taking the time out of your schedule to post your experience regarding your recent... More 

Shreveport,LA
1 review
5 of 5 stars Reviewed May 27, 2015

We have travelled nationally & some international visits. The unknown factors you may be faced with at the end of a long day of traveling can make or break the anticipation of your trip. This location provided everything we could have asked for. We called ahead that morning and we told that we could check in early - whack saved... More 

Was this review helpful? Yes
166ANNAS166, General Manager at Hampton Inn Gonzales, responded to this review

Please know that your feedback is extremely valuable to us and we will utilize your comments by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future. Thank you for taking the time out of your schedule to post your experience regarding your recent... More 

Gonzales, United States
1 review
2 of 5 stars Reviewed May 25, 2015

I was dismayed with the quality of service and cleanliness at Hampton, Gonzales, LA. It was departure from my past experiences with other Hampton brand hotels I have lived. The nearby Spring Hill Suites is a newer and cleaner hotel compared to Hampton Inn. However, food there is worse than Hampton.

Review collected in partnership with Hampton

Was this review helpful? Yes
166ANNAS166, General Manager at Hampton Inn Gonzales, responded to this review

Please know that your feedback is extremely valuable to us and we will utilize your comments by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future. Thank you for taking the time out of your schedule to post your experience regarding your recent... More 

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