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Holiday Inn Express Hotel & Suites Galliano

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265 Highway 3162, Galliano, LA 70354
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Holiday Inn Express Hotel & Suites Galliano
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17 Reviews from our TripAdvisor Community

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Traveler rating
    7
    5
    3
    1
    1
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Couples
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11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
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    (17)
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    (5)
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All months
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 18, 2015

Stayed Here For The Night. The staff were very friendly and knew what they were doing. They got me checked in quick. Went up to the room and everything was like it was expected. Had a great night sleep and breakfast was awesome to.

Was this review helpful? Yes 1
Isabel M, Front Office Manager at Holiday Inn Express Hotel & Suites Galliano, responded to this review

Dear thegodfather823, I want to first and foremost say thank you for the review on behalf of our staff at the hotel. It is very nice of you to take time out of your day to commend our team! We are very thankful for all of our staff members and the efforts they provide to keep this place going! I... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 20, 2015

I stayed here in December, and I had problems with my reservation due to a mix up with my company, but the front desk ladies, Tiffany and Charley were able to both acomadate me. I'm very thankful. I was on the road for 12-13 hours and very tired and they were helpful and understanding. The rooms are clean and nice... More 

Was this review helpful? Yes
Isabel M, Manager at Holiday Inn Express Hotel & Suites Galliano, responded to this review

Dear davidgl876, Wow! Thank you for such an amazing review on your recent experience at our hotel. We are delighted to hear your complements and your kind comments about our staff. I am glad we were able to help you and accommodate you. Thank you for acknowledging our two front desk agents. Guest satisfaction is our main goal and it... More 

1 review
5 of 5 stars Reviewed November 30, 2014

Miss Bea or Beatrice truly made us feel at home. Our comfort and accommodations were her top priority. We look forward to seeing her next year. The room was immaculate, the coffee was great. Free water bottles aren't so bad either.

Was this review helpful? Yes
Isabel M, General Manager at Holiday Inn Express Hotel & Suites Galliano, responded to this review

Dear LaraPaoluzza, Thank you for sharing your 5 star review with us about your recent experience at our hotel. I am glad to hear you had a great stay and you enjoy the courtesy of our front desk agent. We are so happy to hear you had a great experience at our hotel. We look forward to your next visit.... More 

Lafayette, Louisiana
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed November 3, 2014

As a frequent traveler to the area for business, I decided to stay in this establishment so I wouldn't have to drive as far the next morning. There are both good and bad things to say about the establishment. The good. The room was very well appointed and the bed was extremely comfortable. The room was very spacious and the... More 

Was this review helpful? Yes
Isabel M, General Manager at Holiday Inn Express Hotel & Suites Galliano, responded to this review

Dear prkr485, Thank you for your comments. We appreciate the time you took to share your experience with us on your previous stay. Thank you for your nice compliments on our hotel staff and for sharing what you encounter that needed improvement. This has been addressed to the appropriate department to be fixed. I am very glad that you were... More 

Slidell, Louisiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 30, 2014

Great beds. Clean. Friendly staff especially Ms. B. Breakfast could be better but it's free. They provide dinner during the week which is nice because the restaurant options are limited. Very close to LOOP.

Was this review helpful? Yes 1
Isabel M, General Manager at Holiday Inn Express Hotel & Suites Galliano, responded to this review

Dear shinobi373, Thank you so much for rating us Five Stars and the "Best Place in Galliano." It is genuinely appreciated that you have taken the time to share your experience with us. Thank you for acknowledging our front desk agent. I am glad you found our beds great and clean and also that our location was convenient for you.... More 

Cut off
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 19, 2014

I brought my parents down for a visit. The hotel was nice and clean. Unfortunately, it was way over priced. It cost over $400 for 2 nights! My family travels frequently and often stays at Holiday Inns, We have stayed at better Holiday Inns than this one and paid substantially less.

Was this review helpful? Yes 2
Isabel M, General Manager at Holiday Inn Express Hotel & Suites Galliano, responded to this review

Dear H7142, The time you took to provide us with feedback for our property is appreciated. I am glad you found our hotel nice and clean. As for the rates, we strive to provide a competitive rate in the area. It is not our intent to inconvenient our guests instead provide rate options that make sense. Nevertheless, we appreciate you... More 

Youngsville, Louisiana
1 review
5 of 5 stars Reviewed June 21, 2014

My husband was working around the area for a couple of weeks and I decided to go visit him. Ms. Beatrice Mack checked us in and was very nice and helped us with everything we needed. The free breakfast was good! I wish they had a pool because I brought my three year old boy, but they had a basketball... More 

Was this review helpful? Yes
Isabel M, General Manager at Holiday Inn Express Hotel & Suites Galliano, responded to this review

Dear tfni85, Thank you so much for the five star review and for sharing your wonderful experience at our hotel on your past stay. It was a pleasure having you stay with us and I am extremely happy to see that we exceeded your expectations, thank you so much for the great review and for acknowledging our front desk agent... More 

Lowestoft
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed May 13, 2014

I stayed at the Holiday Inn Express Galliano for 2 weeks on business whilst I was working in Port Fourchon, and I had an enjoyable time whilst staying at the hotel. Upon arrival I was greeted by very friendly and helpful staff who were more than happy to give me local advice on what to see and what restaurants to... More 

Was this review helpful? Yes
Isabel M, General Manager at Holiday Inn Express Hotel & Suites Galliano, responded to this review

Dear Northseatiger1979, It was our pleasure making sure you felt "GREAT". I am so glad to hear you had a wonderful time. These comments always make us feel special. I look forward to your next visit. As our Motto states: Great hotels, guest LOVE! Thank you! Isabel Moreno GM More 

Aberdeen, United Kingdom
Level Contributor
73 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed March 9, 2014

For the price this hotel has nothing going for it. The water in the wash basin was only a trickle, almost impossible to use. Breakfast was very average with a very limited offering. The only reason for stopping there was we were traveling from Port Fourchon back to New Orleans.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Galliano, responded to this review

Dear JudeAberdeen, Thank you for taking the time to provide feedback on your stay. It is unfortunate the food selections prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the... More 

Vancouver, Washington
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
2 of 5 stars Reviewed December 5, 2013

There is nothing special about this Holiday Inn Express ... except its prices (room rates range from about $169 to $199). In my opinion (and based on my stay) there is absolutely no justification for a rate that is essentially double what other HIE properties charge (with internet that was quite slow & sluggish). The rooms were clean; the beds... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Galliano, responded to this review

Dear CB3322, Thank you so much for taking the time to leave us your feedback. I am pleased to know that you find our rooms and beds nice and apologize for the shortfalls you have encountered. Your review is vital for improving the service and quality we offer to our valued guest. It is always hugely motivating when one takes... More 

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