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Sunset Shores Beach Hotel

Certificate of Excellence
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Villa Beach, Arnos Vale, St. Vincent
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Sunset Shores Beach Hotel
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Sunset Shores Beach Hotel
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37 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Trinidad and Tobago
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed in June for 3 nights, rooms are a bit dated but comfortable, Wi-Fi works well but crap cable however, why watch TV when there's a beach right outside! the staff is warm and pleasant and really will make your stay comfortable, however the drainage system need help after a bath you have to wait a good 10-15 minutes for... More 

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Port of Spain, Trinidad
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

This was my 1st visit to St Vincent. I accompanied a friend who was on business but my time was pure relaxation. My stay at Sunset Shores was comfortable...rooms were clean...staff was pleasant (front desk staff even though polite they were not friendly) however male waiters very friendly..even the maintainence guy was friendly. An how could I forget the housekeeper.... More 

Was this review helpful? Yes 1
Dubai, Dubai, United Arab Emirates
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed May 19, 2015

Visited St. Vincent with my wife for a meeting and stayed at the Sunset Shores Beach Hotel for 4 nights. We reached the hotel really late and were greeted by the Hotel security. Our keys were made available and since we had a really long flight we were really hungry. Though the hotel diner was closed, one of the security... More 

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San Fernando, Trinidad
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed March 3, 2015

Conveniently located within 5 minutes from the capital and constructed on a black sand beach, this hotel is ideal for both business and vacation. The rooms offer clean and spacious comfort with free wifi at each room. All rooms have a sea view with ground rooms opening to the central pool and bar area. The grounds are well manicured with... More 

Was this review helpful? Yes 1
jim s, Public Relations Manager at Sunset Shores Beach Hotel, responded to this review

We are extremely happy that you enjoyed your stay with us, and our brand of "Island Hospitality". Our location allows us to share St. Vincent's natural beauty with our guests...Villa Beach is lovely, and so are the sunsets. There is also something special about eating in an outdoor setting - although patrons are well-sheltered from the elements - everything tastes... More 

ireland
Level Contributor
275 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 250 helpful votes
4 of 5 stars Reviewed February 24, 2015

Firstly location is excellent and the grounds staff and Evenda who cleaned the room were a pleasure to deal with. Had breakfast one morning which was average and one evening meal which was good, snails delicious. The room was fine with good A/C and shower facitlies and balcony. So far so good, The free tea, coffee ie 2 tea bags... More 

Was this review helpful? Yes 2
jim s, Public Relations Manager at Sunset Shores Beach Hotel, responded to this review

Thank you for choosing to stay at Sunset Shores! Your feedback is very valuable to us and we are listening - we strive to change to make our customers even more happy on their return visit! Recent upgrades, that are in the process of being installed in every room - new 40" flat screen TV's and mini fridges, plus a... More 

St. Thomas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed February 8, 2015

As a pilot, I tend to stay frequently in lots of different hotels. I thoroughly enjoyed my stay at Sunset Shores. From Malcom to Patrice to Eldon and Nikon, the staff was very pleasant and the food quite tasty. I love the open air bar, breakfast by the beach and free internet. I had to have a fair amount of... More 

Was this review helpful? Yes 4
jim s, Public Relations Manager at Sunset Shores Beach Hotel, responded to this review

One of the nicest things to hear is that we have met or exceeded your expectations, and as a result, you would entrust us to make your passengers' visit to St. Vincent comfortable and truly enjoyable with our special brand of Island Hospitality. Thank you most sincerely. We are very proud that our staff do their very best to help... More 

Crossville, Tennessee
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed January 15, 2015

We enjoyed our short overnight stay very much. The staff must be the most welcoming and friendly on the island! Though we only were there one night, they treated us as long time friends. Breakfast and dinner were served charmingly and the food was great. Plan on a return trip this season!!

Was this review helpful? Yes 2
jim s, Public Relations Manager at Sunset Shores Beach Hotel, responded to this review

So glad you enjoyed your brief stay with us. Hopefully, your next visit could be a day or two longer. It means a lot to our staff to hear that their efforts make a difference to our guests...thank you for taking the time to share your experience :) Looking forward to your next visit - check to see what our... More 

Georgetown, Guyana
Level Contributor
35 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed January 12, 2015

This hotel has the friendliest and warmest staff. That speaks volumes for me, as a traveler. They've gone up and beyond to help me and my friends when we were there. Ms. Melischa and Ms. Patris had assisted us with every tour we needed, even booking our flights To Tobago Cays. It's no longer their duty, but they did it... More 

Was this review helpful? Yes 1
jim s, Public Relations Manager at Sunset Shores Beach Hotel, responded to this review

Well...we'll have to throw a staff appreciation party!!! We are very grateful for such a wonderful review, and for your feedback on where we can be better, especially while we complete our renovations and upgrades...and we have shared your wonderful comments with our team in the restaurant and at the front desk. Thank you for taking the time to share... More 

Texas
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed January 7, 2015

This place was so dirty. There were black curly hairs that looked like from you know where all over the bathroom. The sheets looked dirty. Also I booked an ocean view, but did not get an ocean view. Was told they're full... but this is what I booked. Shame.

Was this review helpful? Yes
jim s, Public Relations Manager at Sunset Shores Beach Hotel, responded to this review

We must extend our most sincere apologies to you. Your experience is not typical of what Sunset Shores strives to offer. As you can see by other TripAdvisor reviews - guests note that our rooms are very clean. We have checks and balances in place that should prevent what you have reported from happening. We will be reviewing your case... More 

Toronto
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 5, 2015

The staff at this hotel was so friendly and warm. Patrice could not have done more to help us and everyone working here was just fantastic. Even the resident parrot (Lisa) was beautiful and friendly. A fantastic experience overall.

Review collected in partnership with this hotel

Was this review helpful? Yes
jim s, Public Relations Manager at Sunset Shores Beach Hotel, responded to this review

We really try hard to provide "island hospitality at its best" to help make our guests' stay as pleasant as possible. Glad to hear your enjoyed your visit with us. We will pass on your kind words to Patris and all the staff - your feedback is really important to us and we thank you most sincerely. Hope to see... More 

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