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Candlewood Suites Denham Springs

2.0 of 5 246 Rushing Road, Denham Springs, LA 70726
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Candlewood Suites Denham Springs
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Candlewood Suites Denham Springs
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27 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
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14 reviews 14 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed November 21, 2014

First room I was given was already occupied. Not good. Occupant wasn't present so no embarrassing confrontation. Second room had no shower curtain and assorted hairs in both beds. Linens had not been changed. The walls in the room and bathroom were stained and unclean. Property is not being kept up properly. Front Desk clerk Tiffany provided good customer service.... More 

Was this review helpful? Yes
Charles J, General Manager at Candlewood Suites Denham Springs, responded to this review

Thank you for your candid response. I have shared the review with the team members so that we can take corrective actions. Safe travels to you on your future trips. More 

12 reviews 12 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 14, 2014 via mobile

My wife and I needed to be in Baton Rouge for an extended period. We stopped by this hotel and asked the young lady at the desk if she could show us different types of rooms. She gladly showed us all of the rooms they had to offer and was incredibly helpful and friendly. We booked our room, and were... More 

Was this review helpful? Yes 1
Minteci W, Manager at Candlewood Suites Denham Springs, responded to this review

Dear Guest, Thank you for choosing to stay with us. We are pleased and delighted that you enjoyed your stay. We aim to please every guest every day. We look forward to serving you and your family in the future. Thanks for your continued Business, More 

Houston, Texas
15 reviews 15 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 12, 2014

We stayed here last Saturday night on a quick road trip to Louisiana. We arrived late, and left early Sunday morning. On this trip, the lack of breakfast was a non-issue for us, since we got on the road so early. The lady at the front desk was pleasant and friendly. Although small for an extended stay type suite -the... More 

Was this review helpful? Yes 1
Nampa, ID
Top Contributor
64 reviews 64 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed May 27, 2014

The hotel was neat and clean, the staff very friendly. But not quite the level of property that I've seen before at Candlewood Suites. We stayed on points plus cash and they treated us very well. The bed was labeled a Queen - but it was a very small queen! The room itself was pretty small - especially since this... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Candlewood Suites Denham Springs, responded to this review

Dear Nampa_Guy, Thank you for taking the time to post a review and for being a member of our IHG Rewards Club program. I am pleased with your kind words regarding our clean facility and friendly staff. I am sorry to hear that we have failed to meet some of your expectations for our brand. We apologize for any inconvenience... More 

Brooklyn, New York
Senior Contributor
46 reviews 46 reviews
40 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed January 27, 2014

This was my first stay at a Candlewood Suites and it was a very different experience from my other experiences at other IHG hotels of Holiday Inn, Holiday Inn Express and Staybridge Suites. The first room that I was initially assigned had one dead bug and one live bug on the nightstand next to my bed. The staff person at... More 

Was this review helpful? Yes 1
Charles J, Regional Director of Operations at Candlewood Suites Denham Springs, responded to this review

Thank you for your comments. The Housekeeping staff were heartbroken for not living up to their personal standards for attention to detail. The items you noticed have been corrected. The operations manager for the hotel emailed you with an apology and requested when you would be available for further discussion. As of this posting time, we have not received your... More 

Top Contributor
197 reviews 197 reviews
144 hotel reviews
122 helpful votes 122 helpful votes
5 of 5 stars Reviewed December 15, 2013

As long as you know what to expect at a Candlewood Suites, they are fine hotels to stay in during an extended stay. We wish to note that we had to change plans during this trip about staying and were receiving a delivery of boxes. I called to let Yolanda know that a delivery would arrive when we weren't there... More 

Was this review helpful? Yes 3
Senior Contributor
42 reviews 42 reviews
25 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed October 11, 2013 via mobile

Stayed three nights on business. Note that housekeeping is weekly, not daily. I did not hit the lucky cleaning day while there. This results also in coffee not being replenished in your room daily also. Towels pile up. Small trash cans in common area. No courtesy breakfast, but there is a decent kitchenette. Just be ready to visit a grocery... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Candlewood Suites Denham Springs, responded to this review

Dear R H, Thank you for choosing our hotel an providing feedback. Our hotel is very proud of its level of service, cleanliness and quality of its product. However, we would like to apologize that our housekeeping service and the bathroom amenities fell below your expectations. I truly value your comments as this gives us the opportunity of improving what... More 

Annapolis, Maryland
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 9, 2013

Friendly staff, well equipped kitchenette, 24 hour fitness, and 24 hour free laundry. Easy to sleep in without being woken up. Will go back and recommend to others. Near restautants and walking distance to Starbucks.

Was this review helpful? Yes 1
Manchester, United Kingdom
Top Contributor
254 reviews 254 reviews
83 hotel reviews
127 helpful votes 127 helpful votes
4 of 5 stars Reviewed September 25, 2013

Stayed as a platinum ihg member. Easy checkin for my room with 2 doubles. This part if the chain is longer stay but we only stayed the 1 night. Great bed, geat aircon too. The kitchen was very clean and was all inclusive in terms of equipment. A great place although the wifi was flakey at times. There are at... More 

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Tampa, Florida
2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 15, 2013

I had reason to be in Denham Springs for a weekend and choose the Candlewood Suites for lodging - a bit of a flyer for me since I had previously not stayed in this brand. I was pleasantly surprised. Room was spacious and well-appointed, including a kitchenette with all of the essentials. Service was excellent and attentive. Common areas were... More 

Was this review helpful? Yes 1
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Additional Information about Candlewood Suites Denham Springs

Address: 246 Rushing Road, Denham Springs, LA 70726
Phone Number:
Location: United States > Louisiana > Denham Springs
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Denham Springs 2*
Number of rooms: 83
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Also Known As:
Candlewood Suites Denham Springs Hotel Denham Springs

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