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Courtyard New Orleans Covington/Mandeville

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101 Northpark Boulevard, Covington, LA 70433
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Courtyard New Orleans Covington/Mandeville
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103 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Carlsbad, California
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

They made me feel so comfortable being alone - everyone there is so nice and every request I had was met with a smile! It's quiet there and some great restaurants nearby for fine dining and casual dining. I will return!!

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Beautiful hotel. Very clean. Wonderful, friendly staff. Manager Hugh Breckenridge deserves extra recognition. He went out of his way to make sure we were happy and comfortable. Several times we called for things we needs (extra blanket, tiwels, etc.) and expected house keeping, but instead he took care of it himself. Definitely recommend and would happily stay again.

Was this review helpful? Yes
Level Contributor
32 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 25, 2015

Very musty in the rooms, though the lobby was updated and the staff was extremely friendly. We were put in a 2nd room after seeing / smelling the first. Evening and then morning staff were all fantastic!

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Darrius G, General Manager at Courtyard New Orleans Covington/Mandeville, responded to this review

I was pleased to read how our staff addressed your concerns during your visit with us. The issue you raised has already been addressed by our engineering team. I conducted a follow up inspection of the room and confirmed that the matter was propertly corrected by our team. We hope you will consider our hotel in the future should your... More 

Aberdeen, United Kingdom
Level Contributor
60 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed May 23, 2015 via mobile

The staff at the hotel are top notch. Always friendly and welcome you in. The hotel was really clean, the only gripe I have is that one day my room was not tidied and I didn't have new towels. I would stay at the hotel again.

Was this review helpful? Yes
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed May 19, 2015

the Staff at this hotel are top notch... the breakfast was fantastic. beautiful lobby area. good visit for a relaxing night just to "get away." when we got to the room i was a little disappointed. its nice, just not as nice as the holiday Inn in town which is new with a nicer room / bathroom accommodations and little... More 

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Darrius G, General Manager at Courtyard New Orleans Covington/Mandeville, responded to this review

I appreciate you taking time to share with us your recent experience at our hotel. I was particularly pleased that our staff responsed to your needs in such a caring mannter. We pride ourselves on our service delivery by making sure our hotel guests leave with a positive and memorable experience. We are making continuous improvement in the hotel. Our... More 

Boston, Massachusetts
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed May 19, 2015

Comfortable room with fridge and coffee pot. Complimentary breakfast is not available, there is a $15 charge if you want to have the hotel breakfast. Little pond out front that had some geese and little fuzzy yellow babies, cute. There is a seafood restaurant right next door that you can walk to if you want to have a drink and... More 

Was this review helpful? Yes
Darrius G, General Manager at Courtyard New Orleans Covington/Mandeville, responded to this review

I was pleased to read your comments about your recent stay at our hotel. We are very proud of our staff and the caring attitude they often display to our valued guests. Truly our associates are the pillars of our hotel. We are proud to share our location with our visiting guests for we too believe we are nicely nested... More 

Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed May 12, 2015

We had been driving many miles and needed a place to spend the night. We seen the sign Courtyard and we like Marriott hotels and decided to stay there. Denise checked us in. The computers were down and everybody was checking in. She managed to get us checked in and in a room very quickly and made sure we were... More 

Was this review helpful? Yes
Darrius G, General Manager at Courtyard New Orleans Covington/Mandeville, responded to this review

Thank you for your kind words expressing the experience you encountered while visiting our hotel. I was delighted to read the caring service displayed our one of our many valued associates. We are very proud to have Denise on our team. She has always demonstrated a caring attitude towards guests and co-workers. She takes a great deal of pride in... More 

Katy, Texas
Level Contributor
72 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed May 11, 2015

Being from the area, I've stayed in few hotel/motels for comparison. I'm an avid fan of all Marriott's and specifically the Courtyard Marriott. The hotel was built in the late 90's and there was a renovation complete a few years back. The furniture and decor have been updated but the bathrooms still have the original tile and fixtures. They should... More 

Was this review helpful? Yes
Darrius G, General Manager at Courtyard New Orleans Covington/Mandeville, responded to this review

I enjoyed reading your comments about your experience in our hotel. We are constantly making improvements in the hotel to satisfy the needs of our valued guests. Our owners are invested and the community as well as their hotels. We believe that success is never final and will continue to engage in making sure our product and services are a... More 

Sioux Falls, South Dakota
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 5, 2015

Courtyard by Marriott in Covington, LA allows you nice place to stay and you are only a 30 minute drive over the Lake Ponchatrain toll bridge ($3) to New Orleans. There are decent restaurants nearby and the hotel offers a fitness center. Price was okay too. When checking in, ask for a room in the newest addition.

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Darrius G, General Manager at Courtyard New Orleans Covington/Mandeville, responded to this review

Thank you for your recent comments regarding your stay. Our location offers a viable alternative to downtown New Orleans. Our complimentary parking has always been a plus and our location to local restaurant has proven to be a major convenience to our visiting guests. I hope you enjoyed our new accommodations during your stay. We have invested over two million... More 

Dallas, TX
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed March 17, 2015

This hotel was clean and easy to get to from New Orleans. The surrounding area was nice with lots of restaurants. We stayed here because the rates in New Orleans were cost prohibitive. It was not a bad drive and we felt safe.

Was this review helpful? Yes
Darrius G, General Manager at Courtyard New Orleans Covington/Mandeville, responded to this review

Thank you for sharing your recent experience at our hotel. Our staff prides itself in delivering outstanding service to all our valued guests. I was pleased to read your comments about how you enjoyed your stay and felt safe while here. We truly appreciate your business and hope you will visit us again should your travel plans include the Covington... More 

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