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BEST WESTERN Northpark Inn

Certificate of Excellence
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625 North Highway 190, Covington, LA 70433-8961
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1 room 1 guest
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BEST WESTERN Northpark Inn
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239 Reviews from our TripAdvisor Community

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Traveler rating
    161
    53
    11
    7
    7
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71
56
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51
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Any
English first
  • All months
    (239)
  • Mar-May only
    (71)
  • Jun-Aug only
    (60)
  • Sep-Nov only
    (52)
  • Dec-Feb only
    (56)
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Mandeville, Louisiana
1 review
5 of 5 stars Reviewed 2 days ago NEW

This hotel is the best hotel I have ever been to. And I have stayed at a lot of hotels in my lifetime. I was amazed by the breakfast and all the smiles I got from the employees. Liz, Sandip, and Christina made me apart of the family so for that I thank them

Was this review helpful? Yes
covington, United States
4 of 5 stars Reviewed 3 days ago NEW

Very nice room but a little pricey. The lobby was nice they also offered a free breakfast. Can't comment on that because we did not wake up in time! Also offer a 'late' check of of noon which was awesome!

Review collected in partnership with Best Western

Was this review helpful? Yes
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago NEW

I stayed here for my child's sports tournament back in July and I made a point to remind myself to write a review based in things I witnessed at this hotel from hell. First the owner/ General Manager( I only know this is who the title of Manager from Hell belongs to because he so unpleasantly introduced himself at the... More 

Was this review helpful? Yes 1
Andrew S, General Manager at BEST WESTERN Northpark Inn, responded to this review

Ms. Tanya L, Thank you taking the time to write your review. As the GM, I wanted to respond myself. There is no question that the behavior you wrote about is abhorrent. Having said that, I am NOT familiar with the events you described. I really can't recall an incident like that ever taking place. You said I was talking/yelling... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

The breakfast was awesome. Thanks, Brennetta! The hotel staff was friendly. The housekeeping staff was great. Thanks, Gloria! Would definitely stay here again! The price was just right and the location was near everything. Very clean room.

Was this review helpful? Yes
Andrew S, Front Office Manager at BEST WESTERN Northpark Inn, responded to this review

Dear Christy W, Thank you so much for taking the time to review our hotel! I will be sure to pass along your compliments to Brennetta and Gloria. I know they will appreciate your kind words. We look forward to seeing you again! Sincerely, Andrew Sandoz Front Office Manager BEST WESTERN Northpark Inn More 

1 review
5 of 5 stars Reviewed 2 weeks ago

My stay at the best western was a beautiful stay!!! The customer service was polite and courteous. The rooms were extremely clean and set up very nicely. The complimentary breakfast was very good as well. My overall experience with this hotel was a ten and I would recommend anyone traveling to Louisiana, consider this hotel, the rates were very reasonable... More 

Was this review helpful? Yes
Andrew S, Front Office Manager at BEST WESTERN Northpark Inn, responded to this review

Dear Danita T, Thank you so much for your review of our hotel! I'm glad we were able to offer you a wonderful experience! I hope all goes well with your book! We hope to see you again! Sincerely, Andrew Sandoz Front Office Manager BEST WESTERN Northpark Inn More 

North Little Rock, Arkansas
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

In town while driving to Florida, we stopped here both on the way in and on the way home mainly because of location, but price was also a factor. This review is a summary of both trips, but any specifics will be about the trip home as it's been a while and I'm liable to forget anything specific from that... More 

Was this review helpful? Yes
Andrew S, Front Office Manager at BEST WESTERN Northpark Inn, responded to this review

Dear dietrichmd, Thank you so much for taking the time to review our hotel. We live and die by these reviews and they really do help us get better everytime someone leaves a review. You make some very good suggestions, and I will look into possibly having some of those items you mentioned added to our property. The sleep timer... More 

Hampton, Canada
Level Contributor
8 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Price was excellent; staff very friendly - made great suggestions for restaurants; super clean; relaxing setting; quiet for a great night's rest while travelling; comfortable bed with plenty of pillows; breakfast had many choices;

Was this review helpful? Yes
Andrew S, Front Office Manager at BEST WESTERN Northpark Inn, responded to this review

Dear Marilyn R, Thank you so much for your review of our hotel! We really appreciate it. I'm glad that you left us completley satisfied, and I hope you will be back to see us again! Sincerely, Andrew Sandoz Front Office Manager BEST WESTERN Northpark Inn More 

Orange
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I would not recommend this place. the beds were really uncomfortable and something bit me the first night there. I reported it and someone went to spray. 4 days later, I still have the bite on my back......

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Andrew S, Front Office Manager at BEST WESTERN Northpark Inn, responded to this review

Dear Connie V, I want to thank you for taking the time to review our hotel. I also want to sincerely appologize for the issues you had with us during your stay. We do have our rooms treated professionally by Orkin on a regular and consistent basis. After further inspecting your room upon checkout we still have been unable to... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago via mobile

I went for business in the Covington area a couple if weeks ago. And we were arriving late in the evening / early morning. My niece opened the door and the first thing she saw was a big Roach running across the bed. Called the desk and she did offer another room, but nothing was available equivalent to what we... More 

Was this review helpful? Yes 1
Andrew S, Front Office Manager at BEST WESTERN Northpark Inn, responded to this review

Dear Rebecca M, Thank you so much for taking the time to review our hotel. We really appreciate it! I want to take this time to sincerely appologize what happened in your room. We do have our entire property treated professionally by Orkin on a consistent and regular basis. I hope that the next time you are in the area... More 

Humble, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I was in town visiting my son and his family. This hotel is close to everything. All staff was courteous and polite. Maid service didn't come knocking on your door at the crack of dawn. The room was very clean and comfortable. Beds were perfect, pillows plentiful. You have all the amenities you need, hair dryer, iron, ironing board, single... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Andrew S, Front Office Manager at BEST WESTERN Northpark Inn, responded to this review

Dear Judi D, Thank you so much for your review of our hotel! I'm glad you enjoyed your stay and made use of all the in room amenities we offer here. I'm also happy the breakfast satisfied you! We strive for excellence here at BEST WESTERN Northpark Inn and I'm glad we could deliver that for you! Hope to see... More 

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