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All 15 Covington hotels

Hilton Garden Inn Covington/Mandeville

3.0 of 5 Hotel   |   350 Holiday Square Blvd., Covington, LA 70433
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Hilton Garden Inn Covington/Mandeville

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Ranked #4 of 15 hotels in Covington
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 3 days ago
Kristina L Hebron, United States
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144 people have reviewed this hotel

Traveler rating
    86
    32
    13
    9
    4
See reviews for
48
29
4
45
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Biloxi, Mississippi
Top Contributor
129 reviews 129 reviews
27 hotel reviews
72 helpful votes 72 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We checked into our room on the 4th floor and it smelled so strongly of urine we could not stay. After requesting a room change from a rude desk clerk we were finally put in a handicap room. The clerk was just obnoxious and said "well, I don't clean the damn rooms!!" The handicap room was clean and well furnished... More

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Diving23, Manager at Hilton Garden Inn Covington/Mandeville, responded to this review

We were so sorry to hear about your experience at the Hilton Garden Inn. The events that you wrote about in your review were horrible and we are looking into the issues that caused the smell. As for the interaction with the desk agent, there seemed to be a difference of opinion as to the events viewed by her and... More

Hebron, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

Great facility, very clean and comfortable. The pool facility was nice, offering indoor and outdoor options with a hot tub. They do not offer a complimentary breakfast which would have been nice since there were seven of us and two more families traveling with us.

Review collected in partnership with Hilton Garden Inn

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mesquite, United States
1 review
2 of 5 stars Reviewed 4 days ago NEW

The beds are rock hard and the pillows are so weak that if you sleep on your side like I do then you will never get comfortable. The blankets were pretty cheap for a hilton. Most of the rest of the stay was what you would expect but this was without a doubt the worst nights sleep I've ever had... More

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Diving23, Manager at Hilton Garden Inn Covington/Mandeville, responded to this review

We were so sorry to hear about your experience with the GSS bed that we have at the Hilton Garden Inn. We also wanted to let you know that there are settings on either side of the bed to make the bed firm or soft. Please next time you are staying, let us show you how the bed adjusts and... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We stayed at this hotel April 4-6, 2014. There was a large event in New Orleans that made rooms there impossibly expensive ($800 per night-for a $175 room). So, my family and I found this gem of a Hotel in Covington/Mandeville. We were taking our 95 yr old father to the WWII museum in New Orleans. It is only a... More

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Was this review helpful? Yes 1
New Orleans, Louisiana
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 of 5 stars Reviewed 1 week ago

The guest hotel supervior was very ruled. I slip on spill coffee in the hotel elevator reported it to the front desk and they didnt know what to do. I wrote a statment on what happen gave it to the front desk staff. No one called nor followed up with me even several days afterwards. I called and spoke with... More

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Diving23, Manager at Hilton Garden Inn Covington/Mandeville, responded to this review

We were sorry to hear about the issues you had at the Hilton Garden Inn Covington. We were also sorry to hear that your fall in the elevator became worse as you left the hotel. We were sure you were ok when we offered to call the ambulance but refused medical treatment, even by signing the medical denial form. We... More

Austin, TX, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

It's a Garden Inn, not the Waldorf. So for the money paid, it was quite nice and clean. Walls are a little thin, so there is some hallway noise, but the staff was friendly. Conveniently located next to the highway, and it is in a nice location relative to restaurants and other retail, including a Starbucks down the street. Mandeville... More

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San Antonio, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Great experience and staff if wonderful. Bed was a bit stiff but I was there on business so I could have slept on a cactus. Clean rooms, clean lobby, nice bar what else do you need. Lots of place to eat near the hotel. If you are looking for great Cajun cooking you are staying at the right place. Fitness... More

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Virginia
Contributor
17 reviews 17 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We needed a hotel to accommodate us for 1 night after attending a local fundraiser. The staff was extremely friendly. The hotel was clean and well appointed for a very reasonable room rate. It was conveniently located and easy to find. Even though breakfast was not included, an I Hop was right around the corner, providing us with great breakfast... More

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Cody M, Manager at Hilton Garden Inn Covington/Mandeville, responded to this review

Thank you for your review of our hotel! We are ecstatic to hear you enjoyed your stay and we welcome you back with open arms! We take pride in our hotel and work hard to maintain a clean and welcoming atmosphere. If you have any questions, please do not hesitate to call our Guest Service Manager and he will be... More

atlanta, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

My family and I had a great experience at the Hilton Garden Inn. The room was clean and smelled great! I will definitely stay there again when I am visiting New Orleans in the future. The staff was very responsive and helpful. Our room was cleaned daily and the linen was changed everyday. I highly recommend this hotel.

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1 review
3 of 5 stars Reviewed 4 weeks ago

Decent hotel. Uncomfortable beds. Pool and hot tub heater did not work properly. A/C was out in one room, switched to a new room. Friendly staff, good breakfast. Would stay again if I had the loyalty points for a complimentary stay. If I had to pay for it, I would probably search for a better value.

Review collected in partnership with Hilton Garden Inn

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Additional Information about Hilton Garden Inn Covington/Mandeville

Address: 350 Holiday Square Blvd., Covington, LA 70433
Phone Number:
Location: United States > Louisiana > Covington
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 15 hotels in Covington
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Covington/Mandeville 3*
Official Description (provided by the hotel):
This brand new Hilton hotel opened late 2011. Nestled away from the noise of the busy Hwy 190 & I-12, yet easily accessible from both. Once you enter the bright. modern and spacious lobby, and are greeted by our warm, friendly Associates, you will know that we GUARANTEE your success and satisfaction! Enjoy a warm, freshly baked cookie while we register you; peruse our dinner menu, evening drink specials, and even contemplate some room service. Grab a quick swim and a great workout in our PreCor fitness room, and then wrap up the day's emails on the complimentary high-speed Internet service. We also offer fantastic breakfast specials- whether you choose a la carte or our expansive Breakfast Buffet. Plenty of free, well lit parking. 100% non smoking hotel. ... more   less 
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