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Residence Inn New Orleans Covington/North Shore

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101 Park Place Blvd, Covington, LA 70433
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Residence Inn New Orleans Covington/North Shore
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Ranked #6 of 16 Hotels in Covington
A recent review
4 of 5 stars reviewed 1 week ago
wxinms1 Jackson, Mississippi
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71 reviews from our community

Traveler rating
    43
    21
    4
    2
    1
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26
10
2
22
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Jackson, Mississippi
Top Contributor
62 reviews 62 reviews
19 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed a night at this hotel while in town for a work related meeting. Service was very good - front desk staff knew we were government employees and had all our tax exempt stuff taken care of. The room was nice - however the furniture was showing pretty obvious signs of age and wear. That doesn't particularly bother me -... More 

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Fernandina Beach, Florida
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 1, 2015

We tend to like Residence Inns as the one or two bedroom suite floor plan usually works well with our family of five. The floor plan was nice, and I liked that the main bathroom was adjacent to the bedroom, as opposed to the main living area. However, the room lacked the bedding for the pull-out sofa other than a... More 

Was this review helpful? Yes 1
Darrius G, General Manager at Residence Inn New Orleans Covington/North Shore, responded to this review

Greetings, Please allow me to thank you for your invaluable comments regarding your experience at our hotel. I am truly sorry for all the problems you encountered that made your stay less than satisfactory. I believe, as you expect ,that all guests should be treated in a cordial and respectful manner. I know our staff is more than capable of... More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed December 23, 2014

Over the past two plus years I stayed at this hotel 3 -4 nights a week because of business. Over this time period the team of people at the Residence Inn ensured that while I was there it felt like home to me. They made living away from my family as easy as it can be. I cannot begin to... More 

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Dallas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 11, 2014

I had the pleasure of having Mercedes help me with my stay and she was INCREDIBLE. I have traveled the world and have stayed at some of the nicest hotels, and I can confidently say that no one was better than Mercedes. I look forward to coming to Covington soon, just to see Mercedes' smiling face! I recommend the Residence... More 

Was this review helpful? Yes 1
Florida
Top Contributor
82 reviews 82 reviews
42 hotel reviews
290 helpful votes 290 helpful votes
4 of 5 stars Reviewed December 7, 2014

We stayed at this hotel while passing through Louisiana on our way home from California. It's ideally located in the middle of the I-12 bypass on I-10 and not far from New Orleans. There are also some very good local restaurants (try the Bear’s po-boy). The hotel staff and housekeeping are what you'd expect from Marriott, though the evening food... More 

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Saint Louis, Missouri
Top Contributor
78 reviews 78 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed November 20, 2014

I seek out Residence Inns when I am in suburban areas and this one was everything I count on and then some. The setting was quiet, but very convenient. Everything was very clean and the breakfast was better than in some other locations--great eggs, ham, biscuits, as well as fresh fruit, yogurt, breads and cereals. They also happened to have... More 

Was this review helpful? Yes 1
Wetumpka, Alabama
Top Contributor
208 reviews 208 reviews
50 hotel reviews
148 helpful votes 148 helpful votes
4 of 5 stars Reviewed November 12, 2014

I had adequate service at this hotel. Check in was fine, and there were no problems with the room. As in other reviews, this is at the end of Park Place, so the area is quiet. Yet, there are several restaurants nearby. The breakfast was good with some fresh fruit selections to include cantaloupe, which I eat every morning. So,... More 

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Lexington
Top Contributor
56 reviews 56 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed November 8, 2014

Just love this hotel, located off hwy 190 at the end of Park Place Blvd. Rooms are fully equipped and great for short or long stays. Well appointed kitchen, comfortable beds. Breakfast variety is good and food is fresh. Worth the drive and we welcomed the quieter surroundings. Would look forward to staying here again.

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2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 6, 2014

Upon arrival, a room that met my profile was not available. I worked with Lindsey, and she helped me to get the room that met my needs on a high floor away from an elevator. The ladies working breakfast (Karen, Maria, and Laura) are all very friendly and keep the area clean and stocked. During the managers reception at night,... More 

Was this review helpful? Yes 3
Darrius G, General Manager at Residence Inn New Orleans Covington/North Shore, responded to this review

Thank you for sharing your hotel experience with us. We always value your comments for it provides us with an opportunity to improve upon our service delivery. We are always pleased to know that our team is responding positively to the needs of our guests. Morever, when our team is falling short, such as the evening manager's reception, it allows... More 

Houston, Texas
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 2, 2014

Warning: Watch out for bed bugs if you stay here! I was staying here for a business trip a for a few weeks. A colleague had reported bed bugs at the Courtyard Marriott hotel last year. Despite that, we chose to give this hotel a try. I wish we had not. The rooms looked nice enough upon arrival, but did... More 

Was this review helpful? Yes 2
Darrius G, General Manager at Residence Inn New Orleans Covington/North Shore, responded to this review

Please allow me to apologize for all the problems you experienced during your stay with us. I regret I did not get a chance to personally speak with you about these issues while you were here. I conducted a follow-up session with our leadership team at the hotel concerning this matter. Our Front Desk Supervisor and the Assistant General Manager... More 

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