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Hilton Garden Inn Shreveport Bossier City

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2015 Old Minden Rd, Bossier City, LA 71111
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1 room 1 guest
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Hilton Garden Inn Shreveport Bossier City
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Hilton Garden Inn Shreveport Bossier City
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248 Reviews from our TripAdvisor Community

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Traveler rating
    181
    46
    13
    3
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Troy, Missouri
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed here for 3 nights. The hotel room was very clean. I am a clean freak and this met my expectations. The rooms and the hotel seem to be fairly new or renovated. This hotel does however connect to the Homewood Suites. One side is the Hilton and the other side is the suites. They share... More 

Was this review helpful? Yes
Sandra H, Director of Sales at Hilton Garden Inn Shreveport Bossier City, responded to this review

Thank you for staying with us and for your kind recommendation! We are happy to hear that you and your husband enjoyed your visit. We consider ourselves "clean frreaks" too and knowing we met your expectations means a lot to us. We would be honored to serve you again if your travel plans bring you back to the Bossier City... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed over last night after a long drive from Texas. Hotel was very nice with a beautiful lobby, clean well appointed rooms and comfortable beds, so we were looking forward to a good night's sleep. We were awoken to the hotel's fire alarm at 5:30 a.m. It kept going on and on so my husband got dressed and went downstairs... More 

Was this review helpful? Yes
Sandra H, Director of Sales at Hilton Garden Inn Shreveport Bossier City, responded to this review

Thank you so much for staying with us and for sharing your experience. I am sorry that your sleep was interrupted by the fire alarm. Providing a good night's sleep is our top priority and we are disappointed to hear that we did not hit the mark during your stay. Also, thanks for sharing some good points of your stay.... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

We stayed here two years ago and we thought it must have been a brand new hotel. It looked just as new this past stay as it did then. The room looked and smelled clean, the air conditioner worked great, the little coffee maker was a keurig (which is what i have at home, so i could easily use it).... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sandra H, Director of Sales at Hilton Garden Inn Shreveport Bossier City, responded to this review

Thank you for taking the time to share your recent experience with us. We're thrilled that you stayed with us two years ago and that this stay was consistent with your last. We're glad you were able to enjoy many of our hotel's amenities, including the Keurig coffee maker. Our front desk staff takes pride in their jobs, and we're... More 

1 review
1 of 5 stars Reviewed 3 weeks ago

1 star is extremely generous! If I had the option to give this property a 0 I would. A group of friends stayed @ this property. There were too many hidden charges!!! Our debit cards were pre-charged for amenities we never used! It was 90 degrees & the air conditioning in the room would not get cold enough to be... More 

Was this review helpful? Yes
Sandra H, Director of Sales at Hilton Garden Inn Shreveport Bossier City, responded to this review

Thank you for taking the time to share your experience via TripAdvisor. We are extremely sorry to hear that the extra authorization that was held on your card may have caused you any issues. Unfortunately, hotel policy requires an incidental hold for any extra charges that may be charged to the room. Upon checkout, you do receive any unused funds... More 

Bossier City, LA, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Overall, the stay was great! The hotel is clean and accommodating. We used to stay out on Financial Plaza when coming into town. Staying here once has brought us back a few times since. Because of our status as a Hilton Honors members, we were offered an upgrade to a King Suite. It was very nice! The breakfast was more... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sandra H, Director of Sales at Hilton Garden Inn Shreveport Bossier City, responded to this review

Thank you for staying with us and for your recommendation. We appreciate your loyalty to the Hilton Garden Inn brand and look forward to serving you again during your next visit to Shreveport/Bossier City. More 

Little Rock, Arkansas
Level Contributor
35 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 26, 2015

I was here last year for a business meeting. The staff was great; the room was fresh and clean. All good. I came back this year for the same meeting, and the experience was exactly the same. Hotel buffet food was served at the meeting, and that was pretty decent also. Altogether a good experience. I thought the staff was... More 

Was this review helpful? Yes
Sandra H, Director of Sales at Hilton Garden Inn Shreveport Bossier City, responded to this review

Thank you for choosing our property a second time for your business meeting. We're happy that our hotel rooms, staff and food were consistent with your last stay with us. We hope to see you again soon for your next business or leisure stay in Shreveport/Bossier! More 

Minneapolis, Minnesota
Level Contributor
4 reviews
4 of 5 stars Reviewed July 25, 2015

We were in Bossier City staying at this hotel for Family Reunion. Everyone was so nice and willing to help you with any and all problems and questions you may have. From the breakfast to the oh so clean rooms. We staying on the Homewood suites side. I had my grandsons with my husband and I. Lots of room for... More 

Was this review helpful? Yes
Sandra H, Director of Sales at Hilton Garden Inn Shreveport Bossier City, responded to this review

Thank you for your review of your recent stay with us. We're thrilled that you chose our property for your home away from home during your family reunion. Our staff loves to go above and beyond to please our guests, and we're happy that we were able to do that for you during the duration of your stay. We also... More 

Crestview, United States
Level Contributor
4 reviews
5 of 5 stars Reviewed July 23, 2015

Stopped on our way home from Texas and it was an excellent break from all the travel. Would recommend the hotel to anyone traveling through Shreveport-Bossier. Hope everyone else has the same experience as we did.. The front desk staff was amazing.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sandra H, Director of Sales at Hilton Garden Inn Shreveport Bossier City, responded to this review

Thank you for making our hotel a stop on your way home from Texas. We're happy that our front desk staff was able to provide you with great service during your stay. We can't wait to see you on your next trip through Shreveport/Bossier! More 

Alexandira, United States
1 review
5 of 5 stars Reviewed July 22, 2015

We hosted a church staff retreat here! The rooms were clean! The lobby was very clean and beautiful with helpful staff. The meeting room was a bit small for our group but we made due. Very nice place!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sandra H, Director of Sales at Hilton Garden Inn Shreveport Bossier City, responded to this review

Thank you for choosing our property to host your church staff retreat. Our housekeeping staff takes pride in the work that they do, and we're thrilled that they were able to exceed your cleanliness expectations. We're glad our staff was able to assist you with all of your needs. Looking forward to seeing you on your next visit! More 

Dallas, Texas
Level Contributor
60 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed July 19, 2015

Good: Rooms: Spacious, well laid out, and clean. Housekeeping was great, and rooms were very quiet at night. Breakfast: Nice dining area and good wait staff, above average compared to other HGI’s I have stayed. Shuttle: The best shuttle service I have experienced. Multiple drivers, very flexible hours and very responsive. They can take you downtown and to all casinos... More 

Was this review helpful? Yes
Sandra H, Director of Sales at Hilton Garden Inn Shreveport Bossier City, responded to this review

Thank you for staying with us and for taking time to provide a very thorough review based on your experience. I am sure the detail provided will help individuals deciding between hotel options. I am happy that the complimentary shuttle service met your needs. For future guests, I have provided more details below so they can determine if the service... More 

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