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Boomtown Hotel Casino

300 Riverside Drive, Bossier City, LA 71111 (Formerly Casino Magic)
Hotel amenities
Boomtown Hotel Casino
Best prices for: 1 room 1 guest
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Ranked #21 of 33 Hotels in Bossier City
A recent review
4 of 5 stars reviewed 1 week ago
James M Jacksonville
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145 Reviews from our TripAdvisor Community

Traveler rating
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    50
    22
    20
    24
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20
54
14
6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Jacksonville
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This is a good room,if guests are loud or talk loud, it is difficult to sleep. The television provided is good, and the view can be rather nice. The price is competitive ,and overall the room was clean.

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1 review
1 of 5 stars Reviewed 1 week ago

We booked non-smoking room with two queen beds. We arrived to check in and were given a smoking room with our kids. I asked the manager (female with braids) if there was anything that she could do. She promptly told me, "I could take the room or leave!" I wasn't sure of other hotels availability, so I accepted. We got... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago via mobile

First, there was a live roach on the towel folded in the shower upon arrival. I thought that was kind of gross but it was just one roach. Then after returning to the room to use the jetted tub things turned NASTY! I filled the tub and turned on the Jets and brown chunks spewed from the jets! Brown chunks... More 

Was this review helpful? Yes 1
Grand Bay, Alabama
1 review
4 of 5 stars Reviewed 4 weeks ago

Unexpected hospital stay of a family member. Resulted in cancelation of a cruise out of New Orleans. Hotels was very convenient, comfortable and accommodating in every way. We had a great Easter weekend with family and friends. We will always miss Kathi. We will remember and cherish our time spent together in Boomtown.

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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 5 weeks ago via mobile

My recent visit to the Boomtown Casino was exciting. Dealers were very nice and I enjoyed the atmosphere there. I have no idea why I've never been but it's definitely on my list for my next visit!! The food was great and employees were extremely nice and it will be my first stop when I return..

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Minneapolis, Minnesota
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 26, 2015

The staff was extremely rude and customer service was horrible. We had a problem and they just laughed and eventually said sorry that's the way it is. No handicap parking anywhere near the hotel to park and after asking 4 people all said there was none. I did find some high up in the parking ramp but unless you want... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 21, 2015

I don't even know where to began. We arrived Thursday evening to great front desk service. The ladies were very helpful, and since they lost our reservation, they were able to save us a lot of money, and thank god too! Our first stop was our room, to drop off our bags, and began the night. Sundance Cantina is staffed... More 

Was this review helpful? Yes 1
ExcellenceMgr, Guest Relations Manager at Boomtown Hotel Casino, responded to this review

We sincerely apologize for the less than stellar visit you had. We would love to talk to you about your experience. Please call 318.746.0711 and ask to speak with the Director of Hospitality. Thank you for taking the time to leave a review and we hope we can correct this situation quickly for you. More 

Hayward, California
Top Contributor
74 reviews 74 reviews
17 hotel reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed April 19, 2015

This review shall apply only to the Seafood Buffet. On our drive up from the bay area we noted a Seafood Buffet billboard on the highway that wet our appetites. We stayed elsewhere but came for the Seafood Buffet. Specifically because of lobster and crab being featured. My wife and I both got our fill of lobster tails but because... More 

Was this review helpful? Yes
ExcellenceMgr, Guest Relations Manager at Boomtown Hotel Casino, responded to this review

Thank you for taking the time to submit a review. The restaurant you visited was not Boomtown Bossier City but another Boomtown Casino. We are glad you had a decent experience at their buffet. More 

Midlothian,t
Top Contributor
144 reviews 144 reviews
24 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed March 25, 2015

I am going to review the casino and hotel in this review. We were down on the 20th and 21st of March 2015 The room was really nice with a Jacuzzi ,king size bed and fridge big tv as usual with same channels. I do like the fact that internet is now free for regular use, and I try to... More 

Was this review helpful? Yes
ExcellenceMgr, Guest Relations Manager at Boomtown Hotel Casino, responded to this review

Congratulations on your wife's winnings! We hope you come back soon to try Lady Luck again. Thank you for the feedback! More 

1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed March 19, 2015

Check-in was ok. Lady was semi friendly not good but not terrible either. We get in our room to find the a/c is broke. Call front desk they get someone to come look. He worked on it for about 10 min then said it was fixed. While it got a little cooler it was still really warm in our room.... More 

Was this review helpful? Yes 5
ExcellenceMgr, Guest Relations Manager at Boomtown Hotel Casino, responded to this review

We apologize that you had a bad experience while staying with us. We appreciate the feedback and are working to correct the situations you detailed. Thank you for staying with us and we hope you give us another try. More 

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