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All 33 Bossier City hotels

MainStay Suites

2.5 of 5 Hotel   |   1001 Gould Drive, Bossier City, LA 71111
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33%
Ranked #22 of 33 hotels in Bossier City
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53 people have reviewed this hotel

Traveler rating
    6
    11
    11
    7
    18
See reviews for
9
7
7
16
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Bossier City
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The hotel is adorable! My friends and I stayed in a Queen suite, and we practically stayed in an apartment. It was very comfortable, cozy, relaxing - it was great! We loved it! It is very close to the casinos, but you don't have to pay nearly as much as you would in one of the casino hotels.

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 1
MainStay S, General Manager at MainStay Suites, responded to this review

Thank you for choosing MainStay Suites for your recent stay in Bossier City. We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is... More

May, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 5, 2014

Trip w/family to Bossier City was great. Only stayed one night but couldn't have been happier. Great staff eager to help and clean, spacious suite. Great selections for breakfast. We are planning for a return visit and plan to stay with this establishment if possible. Great value for the dollar.

Was this review helpful? Yes 2
David W, Guest Relations Manager at MainStay Suites, responded to this review

Hi Robert, Thank you for taking the time to review your recent stay with us. We are happy to hear that you enjoyed your stay. We strive to make each guest comfortable and welcome during their time with us at the property. If you do have any other suggestions we would love to hear them. Hope to see you back... More

Baton Rouge, Louisiana
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 3, 2014

It's $50, that's an exceptional value for a hotel. Especially if you're staying on a Mondays or Wednesday as there is good, free food in the lobby. Full kitchen, large room, appears to be an old apartment complex. Great location, is next door to the most expensive business hotel in the city. If you're not on an expense report, stay... More

Was this review helpful? Yes 1
MainStay S, Manager at MainStay Suites, responded to this review

Thank you for taking the time to submit your review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for... More

Jefferson City, Missouri
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 31, 2014 via mobile

After reading the reviews I was nervous about booking here, but everything was really nice, the staff was friendly and my room was clean. Breakfast was fast and good overall I will be back it was a great stay.

Was this review helpful? Yes 2
MainStay S, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to submit your review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Lisa Martin General... More

Shreveport, Louisiana
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 30, 2013 via mobile

I'm currently staying in the hotel, I think they are under new ownership and are trying to update and upgrade things as they go. The staff is friendly and no real complaints.The breakfasts are typical continental types

Was this review helpful? Yes 2
MainStay S, Manager at MainStay Suites, responded to this review

Thanks for your time to bring attention about our hotel service and all. We do appreiciate you as a customer, and would like to extend our invitation for you to come back and to give us another try. Please give me a call at 318-747-6220. Sincerely, Lisa Martin, General Manager More

San Antonio, Texas
Top Contributor
71 reviews 71 reviews
28 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed September 7, 2013

We had reservations to stay there, but as soon as we got to our room, we knew there was no way we could stay there. We went back to the desk to say we couldn't stay there, but there were no employees anywhere. Finally, we cancelled our (non-cancellable) reservation, and stayed next door, instead.

Was this review helpful? Yes 1
MainStay S, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to submit your review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for... More

Kyle, Texas
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed August 27, 2013

We stayed at this hotel the 16th of August. I can honestly say this is the most disgusting hotel I have ever been in. I was actually scared to take my shoes off. It was unbelievable. All the curtains were ripped and hanging off the walls. No shower curtain in the upstairs bathroom. Towels rack holes in the walls. Ceiling... More

Was this review helpful? Yes 1
MainStay S, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to submit your review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for... More

louisiana
2 reviews
1 of 5 stars Reviewed August 15, 2013

The staff was ok. There was mold in the room. I asked for extra towels,the front desk told me to come down to get them.This hotel should be rated 0 stars not 2 1/2: The only good thing about this hotel is the location.

Was this review helpful? Yes
MainStay S, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to submit your review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for... More

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 25, 2013 via mobile

I hated this place never felt safe... Nonsmoking room smelled like smoke had car air freshners hanging from ceiling... Stairwell outside not safe outside and only had one screw in it. Internet didnt work... It was awful... Just awful.. I stayed with 2others at this place and they hated it too.

Was this review helpful? Yes
MainStay S, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to submit your review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for... More

Padre Island, TX
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed July 25, 2013

The hotel seems to be a work in progress. Construction materials litter the grounds and extend to the parking areas. The room we had was in much need of repair and updating. It had a kitchen but no coffee maker or on room coffee. The refrigerator had a foul odor as did the room. The carpet was worn and out... More

Was this review helpful? Yes
MainStay S, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to submit your review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for... More

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Additional Information about MainStay Suites

Address: 1001 Gould Drive, Bossier City, LA 71111
Phone Number:
Location: United States > Louisiana > Bossier City
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #22 of 33 hotels in Bossier City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — MainStay Suites 2.5*
Official Description (provided by the hotel):
Free Manager Social(Lite Dinner) Mon and Wed evening 4.30 pm till 7.30 pm. ... more   less 
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