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MainStay Suites

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1001 Gould Drive, Bossier City, LA 71111
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MainStay Suites
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MainStay Suites
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70 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Ponca City, Oklahoma
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We were very disappointed in the MainStay Suites in Bossier City. We had stayed at a MainStay Suites in the past and had been very happy. This particular hotel is actually one of the old Residence Inn hotels. No where in their web site did they indicate that they had no elevators. Being 78 and 79 years of age it... More 

Was this review helpful? Yes
MainStay S, Guest Relations Manager at MainStay Suites, responded to this review

Thank you for taking the time to submit your review regarding your stay at our extended stay hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Shreveport, Louisiana
1 review
1 of 5 stars Reviewed 1 week ago

I stayed at mainstay hotel for my birthday and had the worst time ever. When I first arrived at the hotel ,it looked very old and run down. The bathtub was broken and the door wouldn't lock. Also there where dirty towels on the floor. We went to the lobby to tell them about the towels and the room and... More 

Was this review helpful? Yes
MainStay S, Guest Relations Manager at MainStay Suites, responded to this review

Thank you for taking the time to submit your review regarding your stay at our extended stay hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Shreveport, Louisiana
1 review
1 of 5 stars Reviewed 1 week ago

Our 17 month old daughter is in the LSU medical center has been for four monthes. We have been staying at this hotel for over 5 weeks, first room cigarette smoke from another room was coming through the vent. And mold in the bathroom. Second room has no wifi holes in the walls. Then called down an for towels in... More 

Was this review helpful? Yes
MainStay S, Guest Relations Manager at MainStay Suites, responded to this review

Thank you for taking the time to submit your review regarding your stay at our extended stay hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Houma, Louisiana
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Large room complete with kitchen, good location, friendly staff, comfortable bed. The room did have some minor maintenance issues but nothing that affected the usability of the room. Would definitely stay again.

Was this review helpful? Yes
MainStay S, Guest Relations Manager at MainStay Suites, responded to this review

Thank you for taking the time to submit your review regarding your stay at our extended stay hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Mainstay Suites... More 

Dallas, Texas
1 review
5 of 5 stars Reviewed February 12, 2015

Visited with family and like the room with big kitchen and more space in the bedroom. Great breakfast and great staff. Will stay again perfect for vacation. Near to casino and shopping mall, surround with great restaurants.

Was this review helpful? Yes
MainStay S, Guest Relations Manager at MainStay Suites, responded to this review

Thank you for taking the time to submit your review regarding your stay at our extended stay hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Mainstay Suites... More 

Arkansas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 30, 2014

Great location and nice friendly staff. Big room with full kitchen space , can cook easily. Good for long term stay. We visited friends wedding and enjoyed our stay with kids. Breakfast was great and lots of variety. Will recommend this hotel to friends and will stay again.

Was this review helpful? Yes 1
MainStay S, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to submit your review regarding your stay at our extended stay hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Mainstay Suites... More 

Winter Haven, Florida
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 23, 2014

Excelent place! Very clean and the price is good. Location is good with a lot of restaurants around the place. I stayed there on a roadtrip from Florida to Texas. It is a great place very friendly staff and everything is super clean. Breakfast was good.

Was this review helpful? Yes 1
MainStay S, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to submit your review regarding your stay at our extended stay hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Mainstay Suites... More 

Shreveport, Louisiana
1 review
5 of 5 stars Reviewed December 3, 2014

We first time stay in this hotel and like it very well, nice and clean room with big kitchen perfect for family vacation. Like the breakfast in the morning and staff are so helpful well known of all the local attraction. Enjoy the stay and will come again.

Was this review helpful? Yes
MainStay S, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to submit your review regarding your stay at our extended stay hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Mainstay Suites... More 

Longview, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 29, 2014

I really enjoyed my stay. The suite was spacious for both my friend and I. Affordable, clean, convenient and friendly. Even has a country dance club close, you can walk to it. We most certainly will go back.

Was this review helpful? Yes 1
MainStay S, Manager at MainStay Suites, responded to this review

Thank you for taking the time to submit your review regarding your stay at our extended stay hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

Lewistown, Pennsylvania
Contributor
13 reviews 13 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 10, 2014

I was in the area from January 2014 until August 2014 working in the area, I am 19 hours away from home. This place is a home away from home. Has all the accommodation's you could need for long term stay. The maintenance man Danny, goes above and beyond the call of duty to help you with whatever problem you... More 

Was this review helpful? Yes 2
MainStay S, Manager at MainStay Suites, responded to this review

Thank you for taking the time to submit your review regarding your stay at our extended stay hotel. We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience... More 

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