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All 33 Bossier City hotels

Holiday Inn Express Hotel & Suites Bossier City

2.5 of 5 Hotel   |   7970 E Texas St, Bossier City, LA 71111
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Ranked #14 of 33 hotels in Bossier City
A recent review
3 of 5 stars Reviewed September 18, 2013
Ed M Yukon, Oklahoma
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  • Reviews (30)
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30 people have reviewed this hotel

Traveler rating
    8
    13
    7
    0
    2
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14
2
1
4
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
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There are newer reviews for Holiday Inn Express Hotel & Suites Bossier City
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Yukon, Oklahoma
Contributor
20 reviews 20 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 18, 2013

had a comfortable bed, that was good.... don't like the air conditioning units that blow right on you while you are in bed... but, my wife does like them... so, for each their own.. CLEANING ISSUES THAT BOTHERED ME WAS MOLD ON THE SHOWER CURTAIN.. AND IN THE CORNERS OF THE FLOOR... THE HALLWAYS HAD A BAD SMELL LIKE THE... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Bossier City, responded to this review

Dear Ed M, Thank you for staying with us and taking the time to express your thoughts and concerns. Our goal is to ensure that all our clients leave satisfied and we try our best to fulfill all our guest requests. Please accept our sincere apology for the overall dissatisfaction you experienced during your stay and if your stay was... More

Cairo, Georgia
Top Contributor
128 reviews 128 reviews
21 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed September 1, 2013

A friend and I stayed at the HEI in Bossier City, Louisiana on 8/25/13. The hotel was right off the interstate and near many restaurants; thankfully you are on the better side of Shreveport staying at this hotel. The room was clean and staff friendly. Two negatives...one was the air conditioner. While it kept the room cool, it was extremely... More

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Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 13, 2013

I'll start with the front desk. Very professional, friendly, and most important always there to help. Check in and check out was extremely easy. I actually extended my stay. They were a big reason why I stayed at this hotel. thank you Sherella, Britney, David and Toni at the front desk you guys are great! Next is breakfast. what a... More

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Jasper, Texas, United States
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 28, 2013

My Mom and I have stayed at this Holiday Inn Express almost monthly since July 2012 when my grandson was born. Shirilla, the front desk Diva, from the very first visit made us feel so welcome and was so efficient in handling any needs which arose. She is a wonderful example of grace under pressure when multiple people are lined... More

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 30, 2013 via mobile

Joined Priority Rewards and using it at HIE for the first time. Standing outside room 402 and unable to unlock the door. This is after checking in to Rm 306 and finding it unmade with a crib. Two trips now to the desk, no apology from young woman at desk. Given Rm 402 and told to "try it". I replied... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Bossier City, responded to this review

Dear Fairplaywoman, Thank you very much for taking the time to share your comments online. Please accept my sincere apologies for any inconvenience you have experienced and for the level of service you have received that did not meet your expectations. This is definitely not up to our standards and we are constantly working on improving the quality of service... More

Arkansas
Contributor
14 reviews 14 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 17, 2013

Holiday Inn Expresses are all pretty much the same, aren't they? This one was an exemplary property located within eyesight of Louisiana Downs, which I was visiting. The room was very new, spotless, and very comfortable. The complimentary breakfast had everything I wanted, including fresh fruit. Each interaction I had with the front desk was handles promptly and professionally. The... More

Was this review helpful? Yes 1
Darien, Illinois
Contributor
15 reviews 15 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 15, 2013

This hotel is very neat, and clean. All of the staff were very friendly and cared to make our trip the best possible. The room was large. Each bed had 4 pillows and we all slept very well. The refrigerator was larger than most hotel frigs and the microwave held "TV dinners". Alicia manned the breakfast area with such skill... More

Was this review helpful? Yes 1
North Houston, Texas
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 14, 2013

This hotel is rundown. It needs a remodeling urgently!!! The only reason we booked is because it has a great deal. The bed is very uncomfortable. The room was clean and recently painted . The common areas and the carpet on the hallway are dirty. This probably because one of the main attractions is the indoor pool. It can be... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Bossier City, responded to this review

Dear BSCMDA, Thank you for your recent stay and leaving us a review. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am sorry that we were not able to deliver based on your expectations on this day due to the condition of... More

New Orleans
Top Contributor
58 reviews 58 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed December 9, 2012 via mobile

This HIE is extremely clean and comfortable. The rooms and the lobby are nicely appointed. It is located in a very convenient place. The staff has been very friendly and helpful. I would definitely recommend a stay here.

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Beaver, Pennsylvania
Contributor
18 reviews 18 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 20, 2012

Stayed in this hotel while visiting family in the area. It is new, sparkling clean, convenient and in safe location. We stayed on Friday and Saturday nights and breakfast was excellent with very good selection. We didn't, but you could walk to Harrah's. There is a new Comfort Inn next door if you want to comparison shop. There is a... More

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Additional Information about Holiday Inn Express Hotel & Suites Bossier City

Address: 7970 E Texas St, Bossier City, LA 71111
Phone Number:
Location: United States > Louisiana > Bossier City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Bossier City 2.5*
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44 photos of this hotel

Management photos: Courtesy of the property manager

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Dining (9)
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Room/suite (11)
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Hotel & grounds (16)
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Pool/beach area (4)
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Other (5)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class

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