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Holiday Inn Express Hotel & Suites Bossier City

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7970 E Texas St, Bossier City, LA 71111
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Holiday Inn Express Hotel & Suites Bossier City
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Holiday Inn Express Hotel & Suites Bossier City
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45 reviews from our community

Traveler rating
    13
    19
    9
    1
    3
See reviews for
19
6
1
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express Hotel & Suites Bossier City
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Contributor
15 reviews 15 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 2, 2014

I've stayed here several times over the past few months and appreciate the speed at checkin and friendly desk staff. The hotel is fairly new, so the rooms are nice and neat. Breakfast is typical HI Express, but good on the go. I will come back.

Was this review helpful? Yes 1
HIEBossier, Manager at Holiday Inn Express Hotel & Suites Bossier City, responded to this review

Thank you so much for your comments and continued stays with us. We look forward to seeing you the next time you visit our area. More 

Edmond, Oklahoma
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 2, 2014

This is one of my favorite Holiday Inns. The mattress's are comfortable and the rooms are nice. The entire building is new(ish), modern and updated. Employees are very friendly (especially the lady who takes care of breakfast). My only issues are the breakfast food wasn't very tasty. Even the cinnamon rolls, which are usually my favorite, weren't very good. The... More 

Was this review helpful? Yes
HIEBossier, Manager at Holiday Inn Express Hotel & Suites Bossier City, responded to this review

Thank you so much for your comments. We are happy to hear you enjoyed your stay with us. Thankfully the construction of the bank next door is complete. We look forward to seeing you again. More 

Morgan City, Louisiana
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 13, 2014

Newly constructed hotel is walking distance to Harrahs Louisiana Downs racing and casino. Clean and very friendly staff. Pool, exercise room and office space. Breakfast buffet in the morning includes fruits, muffins, bagels, cereal, oatmeal, biscuits, sausage, bacon and more. Enjoyed my stay.

Was this review helpful? Yes 1
HIEBossier, General Manager at Holiday Inn Express Hotel & Suites Bossier City, responded to this review

Thank you so much for the kind words. We are a hotel is that is only about 2 years old. My team works exceedingly hard to make sure every guest feels comfortable and enjoys their stay. On a daily basis we discuss our goal of exceeding every guests expectation as a team. Look forward to seeing you again. More 

Winnsboro, Texas
2 reviews
3 of 5 stars Reviewed August 10, 2014

The hotel lobby and room were clean and nice smelling. The employee at the desk was very friendly. The sheets were not very comfortable. They felt beaded up, the way cheaper sheets do when washed too much. The air conditioner ran loud and clanked a little. We were in a handicap room and we are not handicapped, so perhaps the... More 

Was this review helpful? Yes
HIEBossier, General Manager at Holiday Inn Express Hotel & Suites Bossier City, responded to this review

It was absolutely wonderful getting to meet you. Thank you so much for taking time out of your schedule to post a review on our hotel. As we discussed upon your check out, the rate that was listed on your confirmation letter and the one we reviewed on your phone was the rate before taxes. Thank you for giving me... More 

1 review
4 of 5 stars Reviewed August 5, 2014

We stayed her this past weekend, the room was very nice, the hotel was exceptionatly clean and the employees were very helpful. The hotel was on the same parking lot as the Harrah's race track/casino.

Was this review helpful? Yes
HIEBossier, General Manager at Holiday Inn Express Hotel & Suites Bossier City, responded to this review

Day in and day out our team works hard to ensure that every guest that checks in finds a spotlessly clean room that is meticulously well maintained. Thank you so much for taking the time out to post a positive review on our hotel. My team and I look forward to seeing you on your next trip to Bossier City. More 

Oklahoma City, Oklahoma
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 13, 2014

Giving this hotel a "very good" because of the clean comfy room, friendly front desk, pleasant lobby and convenient location off of 220. Stayed over for one night on our way home from Florida. Was a great nights sleep and over all great experience until the free breakfast the next morning. Food was good but the lady (Cherie) staffing the... More 

Was this review helpful? Yes 1
HIEBossier, General Manager at Holiday Inn Express Hotel & Suites Bossier City, responded to this review

I am sorry that you experience one of our team members who fell short of our goal, which is to exceed every guest expectations. I have reviewed this with Cherie and have her commitment that moving forward she will treat each of our guests as she would treat a close and honored friend. Over the next month I will be... More 

Austin, Texas
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed June 12, 2014

One night stay on our way east. Room was clean and quite and very comfortable. Staff was friendly and welcomed us. The employee serving breakfast was so lovely and wonderful. This hotel suited all our needs and we would stay again if in this area.

Was this review helpful? Yes
HIEBossier, General Manager at Holiday Inn Express Hotel & Suites Bossier City, responded to this review

We are pleased that you enjoyed your stay. Thank you for taking the time to review our property. We look forward to seeing you the next time you pass through Bossier City. More 

Fort Worth, Texas
Senior Contributor
39 reviews 39 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 8, 2014

If you are wanting to gamble and do the casinos, then this is NOT your property. It is right next to the horse track which can be alot of fun. about 10 miles into town. The employees were Very helpful and is a nice property. The Godfather

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Bossier City, responded to this review

Dear jim a, Thank you for taking the time to provide feedback on your stay. We are pleased to see you enjoyed your time at the hotel, and look forward to serving you in the future. Sincerely, Ben J Case Manager IHGCare More 

Chicago, Illinois
Top Contributor
95 reviews 95 reviews
64 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed May 16, 2014

Will be staying here when in town for work...Use to stay by the airport in Shreveport however found this gem, Staff very friendly and helpful room clean and spacious plenty of hot water for a long shower nice workout room and very nice breakfast area. Plenty of places in driving distance to eat and casino is walking distance. This area... More 

Was this review helpful? Yes
HIEBossier, General Manager at Holiday Inn Express Hotel & Suites Bossier City, responded to this review

Thank you so much for you review. As a team we strive to make sure that every guest could and would rate us a perfect 10 out of 10. It is important to us that all of our guests are comfortable and want to stay with us again and again. Look forward to seeing you again More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 3, 2014

Overall the room was nice, clean and comfortable. Never the right amount of towels, but I was able to go downstairs and get more. Breakfast included, instead of make your own waffles, make your own mini-pancakes (10). My only problem was my first morning I was awakened by screaming up and down the hall, I honestly thought it was housekeeping.... More 

Was this review helpful? Yes
HIEBossier, General Manager at Holiday Inn Express Hotel & Suites Bossier City, responded to this review

Sorry your sleep was disturbed. We do our best to always located teams and young groups to their own section and or floor of the hotel know that upon occasion chaperons for such groups can be lacking. Thank you for giving me this opportunity to address this with you. My team and I look forward to seeing you back. More 

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