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All 33 Bossier City hotels

Holiday Inn Express Hotel & Suites Bossier City

2.5 of 5 Hotel   |   7970 E Texas St, Bossier City, LA 71111
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Ranked #14 of 33 Hotels in Bossier City
A recent review
4 of 5 stars Reviewed May 3, 2014
BRIDGETTE L
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36 reviews from our community

Traveler rating
    9
    17
    8
    0
    2
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16
4
1
6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express Hotel & Suites Bossier City
See the most recent reviews
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed May 3, 2014

Overall the room was nice, clean and comfortable. Never the right amount of towels, but I was able to go downstairs and get more. Breakfast included, instead of make your own waffles, make your own mini-pancakes (10). My only problem was my first morning I was awakened by screaming up and down the hall, I honestly thought it was housekeeping.... More

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HIEBossier, General Manager at Holiday Inn Express Hotel & Suites Bossier City, responded to this review

Sorry your sleep was disturbed. We do our best to always located teams and young groups to their own section and or floor of the hotel know that upon occasion chaperons for such groups can be lacking. Thank you for giving me this opportunity to address this with you. My team and I look forward to seeing you back. More

Houston, Texas
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed April 26, 2014

After retirement we stopped flying and began driving when we travel so have stayed in many motels along the way. This time we were heading west from the east coast and determined that we needed to schedule a stop in the Shreveport area. This motel appeared to be convenient and we have enjoyed previous stays at other HIEs. However, when... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Bossier City, responded to this review

Dear BeachLover089, Thank you for your recent stay with us and reviewing our property. I read with much concern the troubles you have encountered during your stay. I sincerely apologize for we fell below your standards on room condition and the food served during your travel. Our main concern is for all our guests to experience an exceptional stay and... More

Dallas, Texas
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed April 23, 2014

Stayed here over the Easter Holiday, April 2014. When traveling, my family and I have come to find that the new Holiday Inn Express chain is amongst the best mid-priced hotels you can find. They're all new, clean, and well maintained and the service is terrific. This hotel was no exception except for a couple of troubling design flaws. Location:... More

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HIEBossier, General Manager at Holiday Inn Express Hotel & Suites Bossier City, responded to this review

Thank you for the detailed review and the kind words you shared about our hotel. On your return trip or the next time you stay with us, please request a room on the second, third, or fourth floor as the first floor as taller ceilings which places the shower head about 7 ft up. Although some individuals, such as my... More

Tulsa, Oklahoma
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 2, 2014 via mobile

Hotel was clean and still had newness to it. Directly in front of casino race track. Breakfast was fine had to wait for items to come out but was still fine for quick start. Beds were great , pillows just right.

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HIEBossier, General Manager at Holiday Inn Express Hotel & Suites Bossier City, responded to this review

Thank you so much for taking the time to post the review our hotel. It is always nice to hear kind words. I apologize you had to wait on some breakfast items and will strive to work on that. Thank you again for your kind words More

Contributor
17 reviews 17 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed November 17, 2013 via mobile

My first one star review!!! I booked on Hotels.com and prepaid for two nights and decided to check out the morning of the first because I figured there was enough of a probability I would not use the second night. The person who checked me in said there was no issue, and I checked to see if the hotel was... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Bossier City, responded to this review

Dear Lee A, Thank you for taking the time to your review. We apologize for the shortfalls during your recent stay with us. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we fall short of your expectations. We have taken note of your valuable comments and will use... More

Texas
Top Contributor
64 reviews 64 reviews
30 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed October 10, 2013

This hotel is new and probably competes well with the nearby lton properties. The room amenities are better than the average HIE. A nice walk in shower w glass doors, that sort of thing. I think it goes with the territory; casino area hotels tend to be more competitive and provide better service. The staff is friendly and efficient as... More

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Yukon, Oklahoma
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 18, 2013

had a comfortable bed, that was good.... don't like the air conditioning units that blow right on you while you are in bed... but, my wife does like them... so, for each their own.. CLEANING ISSUES THAT BOTHERED ME WAS MOLD ON THE SHOWER CURTAIN.. AND IN THE CORNERS OF THE FLOOR... THE HALLWAYS HAD A BAD SMELL LIKE THE... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Bossier City, responded to this review

Dear Ed M, Thank you for staying with us and taking the time to express your thoughts and concerns. Our goal is to ensure that all our clients leave satisfied and we try our best to fulfill all our guest requests. Please accept our sincere apology for the overall dissatisfaction you experienced during your stay and if your stay was... More

Cairo, Georgia
Top Contributor
142 reviews 142 reviews
25 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed September 1, 2013

A friend and I stayed at the HEI in Bossier City, Louisiana on 8/25/13. The hotel was right off the interstate and near many restaurants; thankfully you are on the better side of Shreveport staying at this hotel. The room was clean and staff friendly. Two negatives...one was the air conditioner. While it kept the room cool, it was extremely... More

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Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 13, 2013

I'll start with the front desk. Very professional, friendly, and most important always there to help. Check in and check out was extremely easy. I actually extended my stay. They were a big reason why I stayed at this hotel. thank you Sherella, Britney, David and Toni at the front desk you guys are great! Next is breakfast. what a... More

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Jasper, Texas, United States
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 28, 2013

My Mom and I have stayed at this Holiday Inn Express almost monthly since July 2012 when my grandson was born. Shirilla, the front desk Diva, from the very first visit made us feel so welcome and was so efficient in handling any needs which arose. She is a wonderful example of grace under pressure when multiple people are lined... More

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Additional Information about Holiday Inn Express Hotel & Suites Bossier City

Address: 7970 E Texas St, Bossier City, LA 71111
Phone Number:
Location: United States > Louisiana > Bossier City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Bossier City 2.5*
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