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Holiday Inn Express Hotel & Suites Bossier City

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7970 E Texas St, Bossier City, LA 71111
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Holiday Inn Express Hotel & Suites Bossier City
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Holiday Inn Express Hotel & Suites Bossier City
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45 reviews from our community

Traveler rating
    13
    19
    9
    1
    3
See reviews for
19
6
1
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fort Worth, Texas, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW

Let me began by saying, I have stayed at this hotel before. I liked it then, but this time something was off. Although the room was spacious and looked clean on the surface it was really nasty. The floor was so sticky that it made that sound when you walked, you know the one...I told the front desk clerk about... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

This was the worst Holiday Inn Express I have ever stayed in. The rooms were not cleaned at all. The dust was so thick on all the furniture. There was so much trash in the bathroom underneath the sink. Basically all housekeeping done was make the bed. The bed skirts were so nasty. They moved me to another room which... More 

Was this review helpful? Yes 1
Kimberly H, General Manager at Holiday Inn Express Hotel & Suites Bossier City, responded to this review

I am disappointed that you had this experience at our hotel. This is not our standard or expectation for our guests. I sincerely hope that you give us another chance. We look forward to seeing you again soon. More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The staff at this hotel is very accommodating. They upgraded me to a very nice suite. The hotel is very well maintained and well located. We had a view of Louisiana Downs and could see the horses running.

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Kimberly H, General Manager at Holiday Inn Express Hotel & Suites Bossier City, responded to this review

We are so pleased to hear that you enjoyed your stay with. We look forward to seeing you again soon. More 

Chicago, Illinois
Top Contributor
54 reviews 54 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 22, 2015

Being loyal to the Holiday Inn chain there are closer hotels to Barksdale AFB when I work there but this hotel is well worth the few extra minutes. Rooms are very clean, staff is very friendly and room cleaning folks are excellent, honest and friendly. This is my first choice when staying in the area. Extremely easy access to the... More 

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Kimberly H, General Manager at Holiday Inn Express Hotel & Suites Bossier City, responded to this review

We appreciate you staying with us and driving the few extra miles. We are so happy to hear that you enjoy staying with us. Look forward to your next visit. More 

Omaha, Nebraska
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 7, 2015

Nice new hotel that is walking distance to Harrah's. Very friendly front desk staff. The refrigerator in my first room was making a horrible noise that I immediately noticed when I entered the room. I was promptly assigned a new room. Good breakfast in the morning.

Was this review helpful? Yes 1
Kimberly H, Manager at Holiday Inn Express Hotel & Suites Bossier City, responded to this review

Thank you so much for taking the time to comment about your stay with us. We look forward to you visiting again. More 

Collierville, Tennessee
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed December 31, 2014 via mobile

I usually enjoy staying at a Holiday Inn Express but this one is off my list. The first room we had it looked like they cleaned half-way and moved on. It was not vacuumed, there were cleaning supplies left in the bathroom, and the housekeeping master key was left in the room! The second room was better but I still... More 

Was this review helpful? Yes 1
Kimberly H, General Manager at Holiday Inn Express Hotel & Suites Bossier City, responded to this review

I am so sorry to hear that you did not enjoy your stay with us. As a team we take great pride in making sure that our guest are provide a clean, comfortable, relaxing experience. Your expressed experience is not commonly heard regarding our hotel and I am truly sorry that was the experience you had. I hope that you... More 

Columbia, South Carolina
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 28, 2014

This hotel is right off the interstate and within walking distance from Harrah's. It is also a 10-15 minute drive from the Louisiana Boardwalk. This Holiday Inn still smelled new and everything was nicely kept. The breakfast was delicious, as always. The only two issues we encountered was after checking in, the lady behind the counter told us that they'd... More 

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Kimberly H, General Manager at Holiday Inn Express Hotel & Suites Bossier City, responded to this review

Thank you for taking the time to comment on your stay at our hotel. I am happy to hear that you enjoyed your stay with. We do pride ourselves on maintaining a clean, comfortable, safe environment for our guests. I am sorry to hear that on the day of your check in a truck was repossessed from the restaurant being... More 

1 review
5 of 5 stars Reviewed December 17, 2014

Joanna was great to work with and the Manager and Staff were also great to work with. The conference room was excellent and the lady that served the coffee was outstanding. Can't say enough about this Hotel. Excellent place!! Scooter Rushing

Was this review helpful? Yes
Kimberly H, Manager at Holiday Inn Express Hotel & Suites Bossier City, responded to this review

We are very happy to hear that you enjoyed your meeting with us. It was a pleasure to host you group. We look forward to the next time. More 

Waco, Texas
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 19, 2014

This is a nice holiday inn property. Well located east side, near racetrack. Easy loop and interstate access. Very quiet, nice breakfast bar, clean. The breakfast area open on time always makes it nice.really no complaints. Consistant with the Holiday Inn traditions, we know exactly what to expect, and satisfied.

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HIEBossier, Manager at Holiday Inn Express Hotel & Suites Bossier City, responded to this review

We are so please to hear that you enjoyed your stay with us. Thank you so much for taking the time to comment about your stay. We look forward to seeing you again soon. More 

Dronfield, United Kingdom
Top Contributor
82 reviews 82 reviews
51 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed September 29, 2014

Hotel with a great location, close to Casino, race track, places to eat and Boardwalk. Staff were very friendly and the room we had was very good - light and airy, very comfortable bed, great nights sleep. Breakfast area was open and light and plenty to choose from, however they had no lids for the coffee cups. Only small lids... More 

Was this review helpful? Yes
HIEBossier, General Manager at Holiday Inn Express Hotel & Suites Bossier City, responded to this review

Thank you so much for taking the time to review your stay with us. We always appreciate hearing our guests comments and concerns. Our pool is closed for the season. We look forward to seeing you on your next visit More 

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