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Holiday Inn Express Hotel & Suites Bossier City

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7970 E Texas St, Bossier City, LA 71111
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1 room 1 adult
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Holiday Inn Express Hotel & Suites Bossier City
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60 Reviews from our TripAdvisor Community

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Alexandria, Louisiana
2 reviews
1 of 5 stars Reviewed 4 days ago NEW via mobile

I stayed here 1 night using points, I checked out only to find out they had charged my Credit card, so I called the hotel and they said they made a mistake, didn't offer me an apology and had a attitude when I told her about there mistake! I travel a lot and have never had this happen, so apparently... More 

Helpful?
Thank Antonio B
Tampa, Florida
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed November 10, 2015

Such a beautiful hotel with plenty of rooms to choose from. The suites are always amazing and nice! Great staff! The pool is on the outside, rooms are always clean, WIFI is fast, plenty of parking which is good!

Helpful?
Thank Jamie W
Kimberly H, General Manager at Holiday Inn Express Hotel & Suites Bossier City, responded to this review

Thank you so much for your wonderful comments. I hope your travels bring you back to us again. We look forward to seeing you again in the future. More 

Level Contributor
63 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed October 25, 2015 via mobile

Easy check in and out. Housekeeping was professional and polite. Breakfast was good. Easy access from interstate. Ample parking. Beds and pillows were comfortable and plenty of channels on tv. Exterior of building was clean. Would not have a problem staying at this property again while in the area.

Helpful?
Thank Troy1960
Kimberly H, General Manager at Holiday Inn Express Hotel & Suites Bossier City, responded to this review

I am happy to hear that you had a nice stay with us. Look forward to seeing you the next time you visit our area More 

Level Contributor
6 reviews
3 of 5 stars Reviewed September 10, 2015 via mobile

My suite was nice and roomy, however the lighting was terrible. The second night/day, my room was not cleaned. When I left for the day, there were two cleaning buggies on the floor. So I really don't get that. There was no receipt under my door on the last day, so I had to go to the desk to check... More 

Helpful?
Thank Pam M
Kimberly H, General Manager at Holiday Inn Express Hotel & Suites Bossier City, responded to this review

I am sorry to hear that you did not have an exceptional stay with us. We strive to ensure that every guest enjoys their stay with us and leaves happy. The concerns mentioned in your statement is not the norm for our hotel and I will definitely be looking into this. Thank you for taking the time to make us... More 

Monroe, Louisiana
Level Contributor
78 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed August 31, 2015

This was a very comfortable hotel in a great location. The people were nice. Everything was clean. The bed was comfy. The decor was sedate and peaceful. The bath was spotless. My hat is off to the cleaning staff. They do a phenomenal job. There was some minor street noise in the morning, but given the fantastic location, that was... More 

Helpful?
Thank SaltyVeruca
Kimberly H, General Manager at Holiday Inn Express Hotel & Suites Bossier City, responded to this review

Thank you for taking the time to review your stay. We appreciate all of our guest feedback. We hope you stop and see us again the next time you are in the area. More 

Del Rio
Level Contributor
70 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed August 19, 2015 via mobile

Top notch place to stay. I stay in over 100 rooms a year as a pilot car driver. You can't go wrong here. Large room, temper pediac beds, nice pool, and close to great food and casinos. The ladies at the front desk were as good as I've encountered. The only small complaint was the slow and at times, non... More 

Helpful?
Thank mbills0714
Kimberly H, Manager at Holiday Inn Express Hotel & Suites Bossier City, responded to this review

Thank you for taking the time to comment about your stay. We look forward to seeing you the next time you visit the area More 

Plano TX
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed July 13, 2015

The remarks that I have regarding this hotel property is that it perfectly lived up to the Holiday Inn standards that I have come to expect. The breakfast was plentiful. The rooms were clean and comfortable. The bathroom and amenities were nice. The location was convenient, especially if you are visiting Louisiana Downs as its next to the casino.

Helpful?
Thank jimlenox
Kimberly H, General Manager at Holiday Inn Express Hotel & Suites Bossier City, responded to this review

Thank you so much for your comments. We strive to ensure that each guest enjoys their experience with us. We look forward to seeing you the next time you are in town. More 

Birmingham, Alabama
Level Contributor
63 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed June 29, 2015 via mobile

I arrived extremely late to this hotel and checked in at 2am, which partially explains why I stayed in a room with the dirtiest bathroom I have seen in four years or more. There was dirt and debris and hair in quite a few areas of the bathroom. I generally forgive a random missed spot here or there but this... More 

Helpful?
Thank rodlandersal
Kimberly H, General Manager at Holiday Inn Express Hotel & Suites Bossier City, responded to this review

I am so sorry that this was your experience with us. This is not a typical experience here. I hope that you visit again and receive the experience you deserve. More 

Perrysburg, Ohio, United States
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed May 26, 2015 via mobile

The first thing we noticed was that someone had stolen a picture off of the wall. We told the front desk but they didn't seem interested. The second thing we noticed was that the bathroom was dirty. The air conditioner hummed all night. Keep us all awake. Will not be back.

Helpful?
Thank Brandi S
Kimberly H, General Manager at Holiday Inn Express Hotel & Suites Bossier City, responded to this review

Thank you for taking the time to comment about your stay. As a team we take all guest concerns seriously and will look into the opportunities you have mentioned. I wish that I would have known about your concerns during your stay so that I could have corrected the issues immediately. More 

Dallas, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 26, 2015

Very nice hotel. Room was great and comfortable. Enjoyed our stay. The breakfast was an added bonus. Will return. We were there to celebrate our 29th Anniversary. The only complaint was we could hear the early morning chatter of our room neighbors.

Helpful?
1 Thank P M
Kimberly H, General Manager at Holiday Inn Express Hotel & Suites Bossier City, responded to this review

Thank you for taking the time to write a review concerning your stay. We are always pleased to hear when that our guests enjoyed their stay with us. We look forward to seeing you the next time you visit the area. More 

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