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All 33 Bossier City hotels

Holiday Inn Express Hotel & Suites Bossier City

2.5 of 5 Hotel   |   7970 E Texas St, Bossier City, LA 71111
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Holiday Inn Express Hotel & Suites Bossier City

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Ranked #15 of 33 hotels in Bossier City
A recent review
5 of 5 stars Reviewed January 2, 2014
Randy B Tulsa, Oklahoma
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23 people have reviewed this hotel

Traveler rating
    7
    9
    5
    0
    2
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12
1
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2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Tulsa, Oklahoma
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 2, 2014 via mobile

Hotel was clean and still had newness to it. Directly in front of casino race track. Breakfast was fine had to wait for items to come out but was still fine for quick start. Beds were great , pillows just right.

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Contributor
16 reviews 16 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed November 17, 2013 via mobile

My first one star review!!! I booked on Hotels.com and prepaid for two nights and decided to check out the morning of the first because I figured there was enough of a probability I would not use the second night. The person who checked me in said there was no issue, and I checked to see if the hotel was... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Bossier City, responded to this review

Dear Lee A, Thank you for taking the time to your review. We apologize for the shortfalls during your recent stay with us. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we fall short of your expectations. We have taken note of your valuable comments and will use... More

Texas
Top Contributor
56 reviews 56 reviews
26 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 10, 2013

This hotel is new and probably competes well with the nearby lton properties. The room amenities are better than the average HIE. A nice walk in shower w glass doors, that sort of thing. I think it goes with the territory; casino area hotels tend to be more competitive and provide better service. The staff is friendly and efficient as... More

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Yukon, Oklahoma
Contributor
20 reviews 20 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 18, 2013

had a comfortable bed, that was good.... don't like the air conditioning units that blow right on you while you are in bed... but, my wife does like them... so, for each their own.. CLEANING ISSUES THAT BOTHERED ME WAS MOLD ON THE SHOWER CURTAIN.. AND IN THE CORNERS OF THE FLOOR... THE HALLWAYS HAD A BAD SMELL LIKE THE... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Bossier City, responded to this review

Dear Ed M, Thank you for staying with us and taking the time to express your thoughts and concerns. Our goal is to ensure that all our clients leave satisfied and we try our best to fulfill all our guest requests. Please accept our sincere apology for the overall dissatisfaction you experienced during your stay and if your stay was... More

Cairo, Georgia
Top Contributor
114 reviews 114 reviews
19 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed September 1, 2013

A friend and I stayed at the HEI in Bossier City, Louisiana on 8/25/13. The hotel was right off the interstate and near many restaurants; thankfully you are on the better side of Shreveport staying at this hotel. The room was clean and staff friendly. Two negatives...one was the air conditioner. While it kept the room cool, it was extremely... More

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Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 13, 2013

I'll start with the front desk. Very professional, friendly, and most important always there to help. Check in and check out was extremely easy. I actually extended my stay. They were a big reason why I stayed at this hotel. thank you Sherella, Britney, David and Toni at the front desk you guys are great! Next is breakfast. what a... More

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Jasper, Texas, United States
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 28, 2013

My Mom and I have stayed at this Holiday Inn Express almost monthly since July 2012 when my grandson was born. Shirilla, the front desk Diva, from the very first visit made us feel so welcome and was so efficient in handling any needs which arose. She is a wonderful example of grace under pressure when multiple people are lined... More

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Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 30, 2013 via mobile

Joined Priority Rewards and using it at HIE for the first time. Standing outside room 402 and unable to unlock the door. This is after checking in to Rm 306 and finding it unmade with a crib. Two trips now to the desk, no apology from young woman at desk. Given Rm 402 and told to "try it". I replied... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Bossier City, responded to this review

Dear Fairplaywoman, Thank you very much for taking the time to share your comments online. Please accept my sincere apologies for any inconvenience you have experienced and for the level of service you have received that did not meet your expectations. This is definitely not up to our standards and we are constantly working on improving the quality of service... More

Arkansas
Contributor
14 reviews 14 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 17, 2013

Holiday Inn Expresses are all pretty much the same, aren't they? This one was an exemplary property located within eyesight of Louisiana Downs, which I was visiting. The room was very new, spotless, and very comfortable. The complimentary breakfast had everything I wanted, including fresh fruit. Each interaction I had with the front desk was handles promptly and professionally. The... More

Was this review helpful? Yes 1
Darien, Illinois
Contributor
15 reviews 15 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 15, 2013

This hotel is very neat, and clean. All of the staff were very friendly and cared to make our trip the best possible. The room was large. Each bed had 4 pillows and we all slept very well. The refrigerator was larger than most hotel frigs and the microwave held "TV dinners". Alicia manned the breakfast area with such skill... More

Was this review helpful? Yes 1

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Additional Information about Holiday Inn Express Hotel & Suites Bossier City

Address: 7970 E Texas St, Bossier City, LA 71111
Phone Number:
Location: United States > Louisiana > Bossier City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 33 hotels in Bossier City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Bossier City 2.5*
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